Lockly Visage Start Here Manual
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Lockly Visage
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Summary of Contents for Lockly Visage

  • Page 1 PGK728WRHK Welcome to Lockly Visage Start Here...
  • Page 2: Table Of Contents

    Installation overview Unlock with Facial Recognition We are here to help! Unlock with Apple Home Keys Getting to know your Lockly Visage Unlock with digital keypad Install battery & setup with app Unlock with your fi nger Set up facial recognition...
  • Page 3: Download The Lockly App

    Download the Lockly app Scan or visit Lockly.com/app This app will guide you through the process of your Lockly installation setup smart lock. for a more tailored experience and optimised device Create your profi le performance and battery life.
  • Page 4: Scan For Easy Installation

    Scan for easy installation step-by-step video guide Watch our step-by-step video guide for easy installation and setup. We will guide you through each step making it a breeze. Installation guide included in the package. Check support.Lockly.com for the most updated version.
  • Page 5: Installation Overview

    Installation overview Scan for full Installation Guide and User Manual Installation User Guide Manual...
  • Page 6: We Are Here To Help

    We are here to help! Your Lockly smart lock comes with Lifetime technical support. Feel free to contact us with any questions or comments. (669) 500-8835 help@Lockly.com support.Lockly.com...
  • Page 7: Getting To Know Your Lockly Visage

    Getting to know your Lockly Visage Facial Recognition sensors PIN Genie digital keypad Apple Home Key sensor Wake up screen / OK button Wi-Fi status Physical key hole Unlocked indicator / Welcome Mode Safe Mode Fingerprint sensor/ Low battery indicator...
  • Page 8 Activation Card LOCK SERIAL 1 2 3 4 5678 PGKxxxxxxxxxxxxxxxxxxxxxx ACTIVATION CODE PGKxxxxxxxxxxxxxxxxxxxxxx Need help? Email: help@Lockly.com | Support: +1(669) 500-8835 1 2 3 4 Have your activation card Visage Zeno Series Deadbolt Edition 5678 PGKXXXXXXX handy for set up...
  • Page 9: Install Battery & Setup With App

    After the lock has been powered on for 10 minutes, the Bluetooth connection will be disabled and you cannot pair the lock with the Lockly app or Home app. To re-enter Pairing Mode, either reinstall the battery or press the Program button. Reactivating Bluetooth...
  • Page 10: Set Up Facial Recognition

    1 to 3 feet directly in front of the lock. Use Lockly app to register a face: 0.4m 0.6m 0.8m Open Lockly app, register a new user and follow the in-app instructions to add a user's face. If you have a twin or sibling that looks like you, or for children under the age of 13,...
  • Page 11: Set Up Apple Home

    System requirements Sharing access with others and controlling the Lockly Visage away from home through Apple Home requires an Apple TV® (4th generation tvOS 12.0 or higher), an iPad® (iOS 12.0 or higher), a HomePod® or HomePod mini® setup as...
  • Page 12: Fingerprint Scanning

    Fingerprint scanning To achieve consistent and quick fi ngerprint recognition, it’s crucial to understand the correct procedure for registering fi ngerprints. Place your fi ngertip fl at on the sensor. Ensure it is centered. Avoid Misalignment: Height: Avoid positioning your fi nger too high or too low on the sensor.
  • Page 13: Adding A Fingerprint

    Adding a Fingerprint Select your lock from the Lockly app. Go to the ‘Access tab’ and follow on-screen instructions. STEP 1 - Fingerprint Scanning • The sensor will scan each fi nger- print multiple times, as shown by the countdown on the screen.
  • Page 14: The Pin Genie Keypad

    The PIN Genie Keypad Our hack proof, exclusive PIN Genie™ dynamic shuffl ing technology shuffl es access codes after each use. You can also toggle to a fi xed keypad, refer to the Lockly app for more information.
  • Page 15: Using The Pin Genie Keypad

    Using the PIN Genie Keypad STEP 1 1 2 3 4 5 6 Press the one of the four buttons that Default access code contain the digits of your access code. Sometimes the same digit will appear in two buttons, tab either button where your number is shown.
  • Page 16: Adding A Access Code

    1 2 3 4 5 During set up, you are required to set a new access code to replace the default access code. You can set up via the Lockly app the valid period of your access codes - permanent, recurring or one-time use.
  • Page 17: Unlock With Facial Recognition

    Unlock with Facial Recognition 1.9m Stand in front of the lock 1.7m at a distance of 1 – 3 feet 1.5m (0.4m – 1m) 1.3m Refer to the diagram for the 1.1m recommended distance for optimal distance from between yourself and the lock. Blue Light Face detected;...
  • Page 18: Unlock With Apple Home Keys

    Unlock with Apple Home Keys STEP 1 Add a home key to Apple Wallet with the Home app on your iPhone or Apple Watch. Refer to page 11 for details. STEP 2 Turn on Express Mode in the Wallet app. STEP 3 Place your device near the icon...
  • Page 19: Unlock With Digital Keypad

    Press the OK button. Powered by Ten consecutive wrong attempts will put Lockly into “Safe Mode”. Refer to support.Lockly.com for details. Temporarily boost the brightness of the keypad by pressing and holding any of the 4 buttons for 3 seconds.
  • Page 20: Unlock With Your Fi Nger

    Unlock with your fi nger Place a registered fi nger fl at and centered on the fi ngerprint sensor. Powered by Green LED with a ‘beep’ sound. Door is unlocked. Red Light with two 'beep' sounds. Finger is not recognized. Try again or use another registered fi...
  • Page 21: Auto And Manual Locking

    Set up auto-lock when you close your door in the Lockly app. Thumbturn Rotate the thumbturn on the interior assembly. Physical Key Insert physical key and rotate. When the Lockly smart lock is unlocked, the unlocked icon will display on the screen.
  • Page 22: More Ways To Access And Control

    More ways to access and control Lockly smart lock offers a wide range of secured ways to access and grant access to your property. Refer to the Lockly app to learn more or visit support.Lockly.com. eKeys & eBadges Voice Control...
  • Page 23: Alerts And Sounds

    Alerts and Sounds Exterior Assembly Alerts Facial Recognition Exterior LED indicator fl ashes blue Approach detected; Facial recognition started Exterior LED indicator flashes green Door unlocked Facial recognition failed Exterior LED indicator fl ashes red Fingerptint Exterior LED indicator fl ashes green with a ‘beep’ Door unlocked sound Exterior LED indicator fl...
  • Page 24: Troubleshooting/Faq

    Why is my keypad on full blackout? • Battery may have been completely depleted. Use the physical key or a Type-C cable to connect your Lockly to a mobile power source to temporary activate the lock. Charge the battery immediately after unlock.
  • Page 25 1. On the old Lockly app account, go toSettings > Reset and Pairing > Perform Factory Reset 2. Download, register and log in to the new Lockly app account. You will need your activation card to set up the device.
  • Page 26 FCC Warning: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 27 The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. , and any use of such marks by Lockly is under license. Other trademarks and trade names are those of their respective owners. Google, Android, Google Play and Google Home are trademarks of Google LLC.

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