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Konami ENDEAVOUR Series Service Manual

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Electronic Gaming Machine
Service Manual
Jurisdiction: Russia
Document Number: RSS 0062
Version 1 – May, 03
KONAMI AUSTRALIA Pty Ltd
ABN 83 076 298 158
28 Lord Street, BOTANY
Tel.: (02)9666 3111
Fax: (02) 9666 1120
E-mail:
sales@konami.com.au
or service@konami.com.au

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  • Page 1 Electronic Gaming Machine Service Manual Jurisdiction: Russia Document Number: RSS 0062 Version 1 – May, 03 KONAMI AUSTRALIA Pty Ltd ABN 83 076 298 158 28 Lord Street, BOTANY Tel.: (02)9666 3111 Fax: (02) 9666 1120 E-mail: sales@konami.com.au or service@konami.com.au...

  • Page 2: Table Of Contents

    Table of Contents Table of Contents Preface ........................i Chapter 1 Overview and Specifications 1.1 Introduction ....................1 - 1 1.2 Features ......................1 - 1 1.3 Physical Layout .................... 1 - 3 1.4 Key Switches ....................1 - 3 1.5 Main Modules ....................1 - 4 1.6 Machine Function Tests ................
  • Page 3 Table of Contents 3.4.4 Current Lockup – Help Resolution ............. 3 - 4 3.5 Menu Screens ....................3 - 5 3.5.1 Operator Mode ................... 3 - 5 3.5.2 Audit Mode ..................3 - 6 3.5.3 Resetting the Period Meters .............. 3 - 8 3.5.4 Refilling the Hopper ................
  • Page 4 Table of Contents 4.10.3 Removing the Monitor ..............4 - 42 4.10.4 Inspection ..................4 - 43 4.10.5 Cleaning ..................4 - 44 4.10.6 Adjusting the Monitor Display ............4 - 45 4.10.7 Adjusting the Monitor Display on the ES500 Machine ....4 - 47 4.10.8 Troubleshooting the CRT Monitor ..........
  • Page 5 Table of Contents 6.2 Inspection ..................... 6 - 1 6.3 Installation ....................6 - 2 6.3.1 Installation Table ................6 - 2 6.3.2 Electrical Connection ................. 6 - 3 6.3.3 Security Lock ..................6 - 4 6.4 Performance Check ..................6 - 4 6.4.1 Power up ....................

  • Page 6: Preface

    The content of this manual is subject to change without notice, and does not represent the responsibility of Konami Australia Pty Ltd. Other than for the purchaser’s use reproduction, reprinting, distribution or copying of any part of this document in any form or by any means, whether electrical or mechanical, including photographic reproduction, video recording or computer generation, without written permission from Konami Australia Pty Ltd, is prohibited.

  • Page 7: Chapter 1 Overview And Specifications

    In a domestic environment it may cause radio interference in which case the user may be required to take adequate measures. This chapter gives an overview of the Endeavour Series video gaming machine, and reflects Konami’s long experience in electronic gaming technology. Endeavour Series machines have been designed for functionality, usability, reliability and ease of maintenance.
  • Page 8 Chapter 1 Overview and Specifications Each machine (see Figure 1-1 The Endeavour Series Gaming Machine) uses easy-to- maintain modular components which ensures uncomplicated maintenance and ease of player use while offering the latest in game technology and graphic display. Features include: •...

  • Page 9: Physical Layout

    Figure 1-2 Components in the Endeavour Series Upright Model Key Switches The Endeavour Series model has a ‘reset’ switch to restore the machine to player use, and a key switch to enter the operator mode, allowing the user to configure the machine and review game and player statistics.

  • Page 10: Main Modules

    Chapter 1 Overview and Specifications Reset key switch Audit key switch Main door Banknote acceptor Door lock Door latch pin Comms box LCD monitor (with security cage behind) Hopper Speaker DC power unit Coin validator and diverter Figure 1-3 Structure of the ES500 Machine Main Modules The use of modular components in the machine enables faults and lockups to be found and resolved with minimum downtime.

  • Page 11: Machine Function Tests

    (Not available in all jurisdictions.) Physical Specifications Endeavour Series machines come in a variety of configurations to satisfy local preferences, and the components and display features are consistent across the range. The following table lists details of each model (excluding the tower-light):...

  • Page 12: Electrical And Environmental Specifications

    Chapter 1 Overview and Specifications Table 1-2 Physical Specifications for Endeavour Series Gaming Machines Casino Top High Low Boy Width (mm) Depth (mm) Height (mm) 1385 1574 Weight (kg) Table 1-3 Physical Specifications of the ES500 Gaming Machines (without tower light)

  • Page 13: Chapter 2 Game Program

    (see Chapter 3 Operator Mode Instructions). Game Program The basic operation of all games in the Endeavour Series is the same, although specific differences exist between games. 2.2.1 Game Main Screen...

  • Page 14: Player Meters

    Chapter 2 Game Program Figure 2-1 Game Main Screen 2.2.2 Player Meters Player information including credit, bet, win meter readings and token value is displayed at the top of the screen. 2.2.3 Messages Messages are displayed below the player meters and include game status information, player prompts, error messages and various game events: •...

  • Page 15: Alarm

    Chapter 2 Game Program 2.2.4 Alarm An alarm sounds for approximately three seconds when certain events and errors occur. 2.2.5 Error Messages See Table 5-5 Message Chart for a complete table of error messages, their causes, and how to clear each message. Most error messages require action by the attendant or service technician.
  • Page 16 Chapter 2 Game Program Table 2-1 Status Messages (cont.) Message Cause Type ‘Press Red or Options available in the double-up game. Appears during Black to Gam- the game cycle. ble’ ‘Press ‘TAKE WIN’ to Return to the Game’ ‘RESERVED’ The machine is reserved. When not in (Labelled as lock-up mode.

  • Page 17: Buttons

    Credit Exceeds R###’ Buttons The button layout on the Endeavour Series machine is standard. The betting and play options are prominent and easily understood, and the buttons act as switches in the operator mode menu, where service, configuration and monitoring procedures are carried out (see next chapter).

  • Page 18: Game Play

    Chapter 2 Game Program BET ## PER LINE – Changes the number of credits to bet per game play line. PLAY ## LINE – Selects the number of lines to play and starts the game. Figure 2-3 The ’RESERVED’ Screen Game Play The player selects how much to bet by pressing one of the ‘BET ## PER LINE’...

  • Page 19: The Player 'Help' Function

    Chapter 2 Game Program The Player ‘Help’ Function The Endeavour Series machine features a series of help screens that can be accessed by the player at any time during the game. The ‘HELP’ button is situated at the top of the screen, to the right of the ‘COLLECT’ and‘RESERVE’ buttons.

  • Page 20: Red/Black Double Up

    Chapter 2 Game Program Figure 2-5 Typical Pay Table Red/Black Double Up A card appears face down, and the player must guess whether it is red or black (see Figure 2-6 Red/Black Double-Up Screen). The player loses all credits bet if the guess is incorrect and the game goes to the double-up ‘lost’...

  • Page 21: Features

    Chapter 2 Game Program Features Each game has built-in mini-games that are part, or a combination, of one or more other features. These features are initiated when a trigger condition occurs in the primary game. 2.8.1 Free Spin A free spin (re-spin) rotates some of the reels after a win. This feature is designed to increase the payout from the original win, as well as to allow another attempt if the combination is insufficient for the trigger.

  • Page 22: Mini-Game (Second-Screen Game)

    Chapter 2 Game Program If a re-trigger occurs during an active pay game (provided the game allows re- triggering), the number of plays for the re-trigger is added to the number of remaining plays. The display during and after a pay game is the same as for a free game (multiplier and number of remaining plays).

  • Page 23: Chapter 3 Operator Mode Instructions

    Chapter 3 Operator Mode Instructions Operator Mode Instructions Operator Mode Instructions Introduction The operator mode program allows the operator and technician to audit, monitor and test the machine, and to set and display a range of machine functions. A schematic diagram is shown in Figure 3-1 The Operator Mode Menu, and Figure 3- 2 Typical Operator Mode Main Screen shows an actual screen-shot of this function.

  • Page 24: Entering Operator Mode

    Chapter 3 Operator Mode Instructions Figure 3-2 Typical Operator Mode Main Screen While the screen layouts and button configurations shown are for a typical 20-line game, the actual on-screen displays may vary from game to game, and are automatically configured depending on the options set when the machine is installed.

  • Page 25: Game Settings

    Chapter 3 Operator Mode Instructions Next Previous Return Item Item PLAY PLAY LINE GAMBLE LINES Figure 3-3 Typical Button Layout – Machine Information PLAY 1 LINE: Scrolls forward through the menu items. PLAY 3 LINES: Scrolls backward through the menu items. GAMBLE: Returns to the next highest menu.

  • Page 26: Performance Check - Components And Settings

    Chapter 3 Operator Mode Instructions PLAY 1 LINE: Increments the digit at the cursor. PLAY 3 LINES: Decrements the digit at the cursor. PLAY 5 LINES: Moves the cursor to the next digit. GAMBLE: Returns to the next highest menu. 3.4.3 Performance Check –...

  • Page 27: Menu Screens

    Chapter 3 Operator Mode Instructions PLAY 10 LINES: Scrolls to the next lockup item on the page. PLAY 15 LINES: Scrolls to the previous lockup item on the page. GAMBLE: Returns to the next highest menu. TAKE WIN: Moves to the next active lockup. Menu Screens This section gives an explanation of the information given in each of the screens and sub-screens in operator mode, and provides a tabular display each sub-menu...

  • Page 28: Audit Mode

    Chapter 3 Operator Mode Instructions Table 3-1 Operator Mode (cont.) Sub-menu Description Use for: Configura- Used to set the clock, configure the cancel Machine tion Set-Up credit level and allowable banknote denomi- configuration nations, reset the hopper level, and change the background colour of the game screen.
  • Page 29 Chapter 3 Operator Mode Instructions Table 3-2 Audit Mode (cont.) Description Master/Period Meters These meters show the current game and cash collection status of the machine. Unless otherwise specified, all meter units displayed are in roubles and kopeks. Press the ‘PLAY 1 LINE’ button to scroll between the master and period meters, the ‘PLAY 15 LINES’...

  • Page 30: Resetting The Period Meters

    Chapter 3 Operator Mode Instructions Table 3-2 Audit Mode (cont.) Description Current Lockup A full list of possible lockups is listed, with current lockups shown in red. Scroll between pages with the ‘PLAY 1 LINE’ and ‘PLAY 3 LINES’ buttons and navigate to an item on a page with the ‘PLAY 10 LINE’...

  • Page 31: Testing The Machine

    Chapter 3 Operator Mode Instructions 3.5.5 Testing the Machine When the machine is serviced or is malfunctioning, this menu enables the technician to carry out tests to resolve problems. The screens are designed to be used interactively for any inquiry or testing purposes. Menu options highlighted in blue need to have certain conditions met before they can be selected with the ‘PLAY 5 LINES’...
  • Page 32 Chapter 3 Operator Mode Instructions Table 3-5 The Test Menu (cont.) Description Banknote Acceptor Test This screen is used to run tests on the banknote acceptor and validator. Use the ‘PLAY 3 LINES’ button to change the validator state between ‘enable’ and ‘disable’, then insert a banknote.

  • Page 33: Machine Id Set-Up

    Chapter 3 Operator Mode Instructions 3.5.6 Machine ID Set-up This screen is used to view machine identification and basic game configuration parameters that were set up when the machine was commissioned. The items in the following table can be viewed after selecting ‘Machine ID Set-up’ from operator mode.

  • Page 34: Setting Game Options

    Chapter 3 Operator Mode Instructions 3.5.7 Setting Game Options This menu shows the settings of various game and user options, which are viewable for information purposes. These values are set in the configuration procedure when the machine is first commissioned (see Section 5.8 Commissioning the Machine).
  • Page 35 Chapter 3 Operator Mode Instructions Table 3-8 Configuration Setup Conditions of entry The main door must be open Use for Machine configuration Description To navigate the main menu items use the ‘PLAY 1 LINE’ and ‘PLAY 3 LINES’ buttons, and the ‘PLAY 5 LINES’ button to make a selection; the options are ‘Machine Options’, ‘RTC Set-up’...

  • Page 36: Viewing Game Statistics

    Chapter 3 Operator Mode Instructions Table 3-9 Configuration Set-up (cont.) Description Reset Hopper Level This is used to reset the hopper level. Press the ‘PLAY 1 LINE’ button, and a message appears advising the hopper has been reset. Press the ‘GAMBLE’ but- ton to return to the previous menu.

  • Page 37: Chapter 4 Modular Components

    • Section 4.12 Banknote Acceptor Machine Cabinet The cabinet of the machine (see Figure 4-1 Structure of the Endeavour Series Upright Gaming Machine) offers a high level of security and is available in a range of colours and trim. Sub-assembly attachments and other externally-attached components...
  • Page 38 Figure 4-1 Structure of the Endeavour Series Upright Gaming Machine The cabinet houses the game software and player modules (see Figure 4-2 Components in the Endeavour Series Upright Gaming Machine, and Figure 4-3 Components in the ES500 Series Machine) and needs no maintenance apart from...

  • Page 39: Optical Door-Open Sensor

    Chapter 4 Modular Components Figure 4-2 Components in the Endeavour Series Upright Gaming Machine Reset key switch Audit key switch Main door Banknote acceptor Door lock Door latch pin Comms box LCD monitor (with security cage behind) Hopper Speaker DC power unit...

  • Page 40: Main Door Switch And Cash Box Switch (If Installed)

    Chapter 4 Modular Components disappears when the main door is properly secured; the other remains on the screen until the next game begins. NOTE The optic monitor will not work if the light emitter (for the door) and the light receiver (for the cabinet) are reversed, so check the optics wiring harness assembly part...

  • Page 41: Main Door

    Chapter 4 Modular Components door (or the cash box door) to ensure that no error message is displayed. Regulations in some jurisdictions require that a switch be installed to alert venue staff when the cash-box door is opened. In this event, the game halts and the ‘Drop Door Open’...

  • Page 42: Coin Tray

    Chapter 4 Modular Components ROUBLESHOOTING If the volume is low or absent, sequentially check: the sound volume in operator mode, that the wiring harness and connector are in place, and the condition of the interface unit board; if the IFU2 board is faulty, replace it. Check the resistance of the speaker using an ohmmeter: if the value varies from 4 ohms, replace it.

  • Page 43: Control Panel

    Chapter 4 Modular Components The seven-digit meters increment in one-rouble units, regardless of the monetary unit of the machine. For example if the monetary unit of the machine is 20 kopeks, betting this amount credits will increment the turnover meter value by one unit i.e.
  • Page 44 Chapter 4 Modular Components The control panel should only be removed or installed by qualified technicians. To do this use the following procedure and refer to Figure 4-5 Removing the Control Panel: EMOVAL AND NSTALLATION Open the main door and turn off the power switch in the machine. Remove the wire harness connector on the left wall of the machine, between the control panel and the button switches.

  • Page 45: Replacing Fluorescent Lamps

    Chapter 4 Modular Components Figure 4-6 Removing the Control Panel on the ES500 Model Installation is the reverse of the above procedure. 4.3.5 Replacing Fluorescent Lamps CAUTION Fluorescent lamps should be maintained and serviced only by qualified service personnel. The pay table and belly panel (the translucent display panel located below the control panel) are illuminated by fluorescent lamps.
  • Page 46 The ES500 machine utilises two 6W lamps located behind the belly panel (see Figure 4-9 Removing Fluorescent Lamps in the ES500 Machine. Lamps are replaced in the same manner in both types of Endeavour Series machines, but this procedure should only be carried out by qualified technicians.) 4-10...
  • Page 47 Chapter 4 Modular Components EMOVING ELLY ANEL TO EPLACE A LUORESCENT WARNING The ballast gets very hot in normal use: before replacing the fluorescent tube, turn off the power and wait for it to cool. Figure 4-8 Removing the Fluorescent Lamps Open the main door and turn off the power switch in the machine.

  • Page 48: Monitor Mask

    Chapter 4 Modular Components Figure 4-9 Removing Fluorescent Lamps in the ES500 Machine ROUBLESHOOTING If a fluorescent lamp doesn’t work even after it’s been replaced, replace the starter and, if necessary, the ballast. Check that the voltage in the lamp- connector is approximately 240V, and check the connections in the harness.

  • Page 49: Buttons

    Chapter 4 Modular Components Buttons The buttons are electromechanical switches used to pass information between the player and the I/O circuit board. They light up during game play and in the Test Menu when functioning correctly. Figure 4-10 Standard Button Components shows the construction and assembly details of a typical button Figure 4-10 Standard Button Components EMOVAL AND...

  • Page 50: Maintenance

    Chapter 4 Modular Components Push the plunger tabs inwards and slide the plunger and spring combination up through the central shaft on the control panel. To remove the entire button, remove the two screws securing the button to the control panel. Installation is the reverse of the above procedure.

  • Page 51: Performance Check

    The wire connected to the button is either open between the IFU2 unit and the button, or short-circuited to the ground or some other line; The IFU2 unit inside the security cage is faulty. Replace any faulty parts and, if this does not solve the problem, contact Konami Australia. 4-15...

  • Page 52: Coin Validator And Diverter

    Chapter 4 Modular Components Coin Validator and Diverter The coin validator (see Figure 4-11 Coin-In Assembly) checks coins electronically and then rejects or accepts them into the machine. It is a two-part module consisting of a validation (upper) unit and a separator (lower) unit, and is housed on the inside of the main door of the machine.

  • Page 53: Performance Check

    Apart from clearing coin jams, the coin Note: 3. validator and diverter cannot be repaired on-site. If it fails, replace the unit and return it to Konami Australia for servicing. EMOVING THE ALIDATOR...

  • Page 54: Troubleshooting

    Security Cage The security cage is a key-locked box located directly underneath the monitor on the Endeavour Series machine, and directly behind the monitor on the ES500 model. Remove the hopper to gain access to the security cage. The security cage contains the main control unit (MCU2), the flash memory unit (FMU2), the interface unit (IFU2), connector board (CNB2), and the DC power unit.
  • Page 55 Chapter 4 Modular Components (IFU2) NTERFACE This board holds the processor for communicating with the host system, the EPROM for the program and the driver circuit for electronically interfacing with peripheral devices. OMMS OARD This board holds the driver circuit that provides the electrical interface for communicating with the host system.

  • Page 56: Removing Circuit Boards

    Chapter 4 Modular Components 4.6.2 Removing Circuit Boards NOTE When working with circuit boards, always observe electrostatic discharge (ESD) precautions prevent damage to the electronic components. Occasionally, it may be necessary to remove a faulty board. Handle new boards carefully, taking care not to bend, scratch or drop them during installation. ONTROL NIT AND NTERFACE...
  • Page 57 Chapter 4 Modular Components CAUTION There is danger of explosion if a battery is replaced incorrectly. Use only identical or equivalent types recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. OMMS OARD Open the main door and turn off the power switch in the machine. Remove the two screws at the front of the board connecting it to the security cage (see Figure 4-14 Removing the Comms Board)).

  • Page 58: Replacing The Ic Chips

    Chapter 4 Modular Components 4.6.3 Replacing the IC Chips NOTE Remove and mount chips with care to avoid damaging the individual program chips and substrates. Be sure to observe ESD discharge precautions before handling circuit board components. The only memory devices that can be replaced on-site are the two EPROMs on the main control unit (see Figure 4-15 EPROM Positions on the Main Control Unit), the FMU2 sound and memory components board (see Figure 4-16 EPROM Positions on the Flash Memory Unit and the single EPROM on the interface unit...
  • Page 59 Chapter 4 Modular Components Figure 4-15 EPROM Positions on the Main Control Unit Figure 4-16 EPROM Positions on the Flash Memory Unit 4-23...
  • Page 60 Chapter 4 Modular Components JP3: RxD Select U190 11 (PROG) IFU EPROM Figure 4-17 EPROM Position on the Interface Unit NSTALLATION ROCEDURE CAUTION If an IC chip is inserted facing the wrong way or if any of the ‘legs’ of the pins are not properly seated, it will be permanently damaged when the machine is switched on.

  • Page 61: Installing Circuit Boards

    Chapter 4 Modular Components 4.6.4 Installing Circuit Boards To relace a faulty board, use the following procedure. Always handle new boards carefully, taking care not to bend, scratch or drop them during installation. ONTROL NIT AND THE NTERFACE Align both sides of the board with the guide rails (see Figure 4-18 Installing the MCU2 or IFU2 Circuit Boards) in the security cage to insert the board.

  • Page 62: Wiring Connections

    Chapter 4 Modular Components Fasten screws through the metal fixtures on both sides of the circuit board. Connect the COM Data cable to the circuit board (EXT PORT). Lock the security cage door after installing all circuit boards. Turn on the power switch in the machine. Check game operation by using the ‘Combination’...
  • Page 63 Chapter 4 Modular Components ISCONNECTING THE IGNAL CABLES Open the main door and switch off the power to the machine. Using a socket wrench (5.5 mm), remove the nuts on the cover plates in the signal cable connection area (see Figure 4-20 Removing the Cover Plate).

  • Page 64: Removing And Mounting The Fan Unit

    Chapter 4 Modular Components Table 4-2 Module Positions on the Connector Board Posn. Module Posn. Module MCU2 Monitor 2, 3 IFU2 Banknote validator Play button harness Coin validator Cabinet Hard meters Hopper Power save input JXU (NSW) AC fail monitor Speaker ATU-1 External monitor...
  • Page 65 Chapter 4 Modular Components Figure 4-22 Removing the Fan Unit 4.6.7 Security Cage Door Switch This switch monitors the status of the security cage door, and activates an alarm when the door is opened. If it needs to be removed: Turn off the power switch in the machine.

  • Page 66: Connector Board (Cnb2)

    Chapter 4 Modular Components 4.6.8 Connector Board (CNB2) The connector board is attached to the rear of the security cage. All of the circuit boards and the fan must be removed to replace or work on the connector board (see The connector board is attached to the rear of the security cage.

  • Page 67: Troubleshooting Logic Boards

    Chapter 4 Modular Components NSTALLATION Position the circuit board at the rear the of the security cage and attach it with screws (nine locations). Install the fan unit and the security cage door switch. Position the security box inside the cabinet and secure it with screws at the three locations.

  • Page 68: Power Supply

    The machine uses an AC power unit and a DC power unit, the functions of which are described in the following subsections. In the Endeavour Series machine the DC power unit sits in the back left corner of the machine, behind the ballast unit, and the AC power unit is located at the back of the machine.
  • Page 69 Chapter 4 Modular Components AC P EMOVING THE OWER Unplug the power cord from the power supply outlet. Remove the interface box, the DC power unit and the cable to the connector board. Using a socket wrench (7 mm) remove the two nuts attaching the power unit to the machine (see Figure 4-27 Removing the AC Power Unit).

  • Page 70: The Dc Power Unit

    Chapter 4 Modular Components Figure 4-27 Removing the AC Power Unit 4.7.2 The DC Power Unit Figure 4-28 The DC Power Unit illustrates the main components of the module, and they are also tabulated in Table 4-4 Components of the DC Power Unit: Table 4-4 Components of the DC Power Unit Part Description...
  • Page 71 Chapter 4 Modular Components Figure 4-28 The DC Power Unit EMOVAL AND NSTALLATION Open the main door and turn off the power switch in the machine. Take out the ballast unit after removing the supporting screw attaching the ballast to the machine wall. Disconnect all cables attached to the power unit.
  • Page 72 Chapter 4 Modular Components Figure 4-29 Removing the DC Power Unit Installation is the reverse of this process. In the ES500 machine the AC and DC power units are located side by side along the back wall of the machine, underneath the security cage (see Figure 4-30 Removing the AC and DC Power Units in the ES500 Machine).

  • Page 73: The Communications Interface

    Chapter 4 Modular Components ROUBLESHOOTING Check that all connectors and harnesses are properly mated. The Communications Interface WARNING This is a high voltage unit. Before servicing, disconnect the power-cord at the wall-socket. The comms box (see ) contains a switching regulator and provides the +12VDC power for the communication interface board.

  • Page 74: The Top Box

    Chapter 4 Modular Components Figure 4-32 Removing the Comms Power Box Unlatch the catch at the right of the box and remove it from the machine. Installation is the reverse of the above procedure. ROUBLESHOOTING Check that all connectors and harnesses are secure. The Top Box The top box houses a translucent acrylic display panel, the pay-table, which is backlit by two fluorescent lamps (only one lamp in the casino model) and provides...
  • Page 75 Chapter 4 Modular Components EPLACING THE LAMP CAUTION Fluorescent lamps are to be maintained and serviced only by qualified service personnel. The top box fluorescent lamp is attached to a bracket in the centre of the top box (see Figure 4-33 Top Box Assembly – High Top and Figure 4-34 Top Box Assembly – Casino Top).

  • Page 76: The Monitor

    • Subsection 4.10.10 Performance Check 4.10.1 Description The Endeavour Series upright and slant-top machines are equipped with a 20- inch CRT colour monitor, while the ES500 has a 17-inch LCD monitor. Different brands of monitor may be used in each machine model and the service...

  • Page 77: Gaussing The Crt Monitor

    Chapter 4 Modular Components and maintenance procedures detailed in the service manual may vary slightly according to the brand being used: if in doubt refer to the original manufacturer’s recommendations. A ‘mask’ installed on the inside of the main door seals around the monitor when the main door is closed, preventing dust and liquids penetrating to the inside of the cabinet.

  • Page 78: Removing The Monitor

    Chapter 4 Modular Components 4.10.3 Removing the Monitor WARNING Monitor repairs and maintenance should only be carried out by authorised personnel. To prevent electric shock when repairing the monitor use only one hand. Put the other hand behind the back or in a pocket to minimise the danger of electricity flowing through the body.

  • Page 79: Inspection

    Chapter 4 Modular Components Figure 4-35 Removing the LCD Monitor Disconnect the VGA cable and the black power cord leading to the monitor. Remove the four screws attaching the monitor to the supporting bracket, and carefully remove the monitor from the machine. Installation is the reverse of the removal procedures.

  • Page 80: Cleaning

    Chapter 4 Modular Components 4.10.5 Cleaning NOTES Do not clean or adjust the monitor if it is damaged in any way. Have it serviced to determine the cause of the problem, or replace it. See Subsection 5.2.1 Monthly Maintenance for maintaining the monitor in a clean condition.
  • Page 81 Chapter 4 Modular Components Figure 4-37 Removing the Drip-tray in the ES500 Machine 4.10.6 Adjusting the Monitor Display It is important that the monitor is properly adjusted to display the game features correctly, especially after being installed or when maintenance has been performed.
  • Page 82 Chapter 4 Modular Components Figure 4-38 Monitor Adjustment Controls Basic adjustments can be made as shown in Table 4-5 Basic Monitor Control Adjustment. Table 4-5 Basic Monitor Control Adjustment Adjustment Result RGB input gain adjust- Increases the intensity of each of the corre- ments sponding colours (red, green, and blue).
  • Page 83 Chapter 4 Modular Components Table 4-7 Monitor Image Adjustment Adjustment Result Vertical height adjustment Enlarges or reduces the size of the image on the (V.HEIGHT) screen without affecting the horizontal position of the screen image Vertical linearity adjustment Adjusts the balance of the image spread between (V.LIN) the top and bottom of the screen e.g.

  • Page 84: Adjusting The Monitor Display

    Chapter 4 Modular Components 4.10.8 Troubleshooting the CRT Monitor The above basic adjustments are normally adequate to achieve good screen display. The following sections discuss some of the main problems that can occur with the monitor and how to resolve them: HE SCREEN IS BLANK If the machine is still playable, turn the audit key switch if the machine is in the power saving mode to return the machine to the operational mode.

  • Page 85: Troubleshooting The Lcd Monitor (Es500 Only)

    Chapter 4 Modular Components HE COLOUR DISPLAY OR HORIZONTAL AND VERTICAL BALANCE ARE ABNORMAL When one or more colours are not displayed or any problem occurs with the horizontal or vertical control, check that the monitor harness is connected and the board is not defective. If non-standard colours are displayed, transfer the VRAM character ROM and OBJ character ROM to another monitor and confirm that they function normally (see Subsection 4.6.3 Replacing the IC Chips).

  • Page 86: Hopper

    The ES500 machine uses a Mk4 Universal Hopper which operates in the same manner as those used in the other Endeavour Series machines (see Figure 4-40 The Mk4 Universal Hopper used in the ES500 Machine) 4-50...

  • Page 87: Removal And Installation

    Chapter 4 Modular Components Cover Coin exit Figure 4-40 The Mk4 Universal Hopper used in the ES500 Machine The hopper mechanism consists of a 25V DC motor that delivers coins during a pay, two proximity sensors to detect paid coins, and an adjustable hopper probe to set the level of coins to be held in the hopper bowl.

  • Page 88: Hopper Chassis

    Chapter 4 Modular Components Figure 4-41 Removing the Mk4 Hopper from the ES500 Machine To replace the hopper, position the base in the guide rails and slide it back as far as it will go, ensuring that it engages the electrical connector at the rear. When the machine is switched on, check that the LED on the base of the hopper lights up, indicating the correct electrical connection has been made.

  • Page 89: Hopper Bowl

    Chapter 4 Modular Components Figure 4-42 The Hopper Chassis ISMANTLING Remove the cover from the hopper, remove the hopper probe, then remove the probe harness from the rear of the hopper bowl. Pull out the three connectors projecting from the 16-pin plug from the driver board and hopper body.

  • Page 90: Setting The Coin Level

    Chapter 4 Modular Components Figure 4-43 The Hopper Bowl ISMANTLING Remove the securing screws and take off the hopper cover. Remove the hopper probe and harness from the inside of the hopper bowl. Remove the three screws securing the bowl to the hopper mechanism. 4.11.4 Setting the Coin Level The approximate coin level is reported to the microprocessor by the hopper probe on the hopper bowl.
  • Page 91 Chapter 4 Modular Components Table 4-9 Hopper Probe Levels Denomination Probe Hole Location Approximate number of coins 1 - Bot- 4 - Top 5 - At tom hole hole front of (back) (back) hopper ES500 (U NIVERSAL OPPER Set the hopper probe on the hopper bowl according to the following procedure and refer to Table 4-10 Setting the Coin Level on the ES500 Machine: Cover Hopper probe...

  • Page 92: Inspection

    Chapter 4 Modular Components Table 4-10 Setting the Coin Level on the ES500 Machine Denomination Hopper Probe Locations Approximate number of coins Bot- Bot- Top left right right left 4.11.5 Inspection After service, replacement or general maintenance, always check that the unit is operating correctly.

  • Page 93: Banknote Acceptor

    Chapter 4 Modular Components 4.12 Banknote Acceptor WARNING Do not change any dip-switch settings as this will affect the operation of the banknote acceptor NOTE Delicate electronic parts are used in the banknote acceptor. To prevent damage to these parts, do not use torn, crumpled, or wet banknotes.

  • Page 94: Removing The Stacker

    (see Subsection 4.12.1 Removing the Stacker for advice on how to remove the unit for service or to clear banknotes. Endeavour Series machines can be configured with a variety of banknote acceptor module types, depending on the venue requirements. The standard module is the GPT Argus GIII and alternative configurations might incorporate the Mars ZT and JCM types.

  • Page 95: Security

    Chapter 4 Modular Components caught behind it in the machine. Replace the module in the same manner, ensuring the proper electrical connection is made. Stacker Release lever Figure 4-47 Removing the Stacker in the ES500 Machine Installing each unit is the reverse of the above procedure. Carry out a performance check to ensure that the banknote acceptor receives notes in the proper manner, that the notes store correctly in the stacker, and that the...

  • Page 96: Escrowing

    Chapter 4 Modular Components 4.12.3 Escrowing When the banknote acceptor has determined that a note is valid, and is configured to accept that denomination, the banknote is held in the banknote acceptor channel for a specified period of time. The controller commands the validator to accept the banknote and the banknote acceptor enters the stacking state.
  • Page 97 Chapter 4 Modular Components Table 4-11 Banknote Acceptor Bezel Troubleshooting Symptom Possible cause Remedy Banknotes can’t be 1.The banknote acceptor 1. Check harness and con- tendered. power is not turned on. nector. 2. The banknote accep- 2. Replace the banknote tor is faulty.

  • Page 98: Cleaning

    Chapter 4 Modular Components 4.12.6 Cleaning NOTE Do not use organic solvents such as acetone, as this may damage the banknote validator and void the warranty. Dust, dirt, and stains (from banknotes) accumulate on the surface of the acceptor optics, pressure roller, and drive belt when the banknote acceptor is used continuously.
  • Page 99 Chapter 4 Modular Components Cleaning points Sensor Figure 4-49 Banknote Acceptor Cleaning Points (JCM Model) Slide the unit firmly back into position and lock it in. Turn on the power switch in the machine, and close and lock the main door.

  • Page 100: Chapter 5 Maintenance, Troubleshooting & Parts List

    Introduction This chapter describes the general maintenance and troubleshooting of the Endeavour Series video gaming machine, to assist with resolving lockups and if mechanical problems affect the machine. For this purpose, comprehensive lists of electrical and general parts are also included to minimise downtime due to mechanical malfunction.

  • Page 101: Maintenance

    Chapter 5 Maintenance, Troubleshooting & Parts List Maintenance WARNING Only qualified persons should service this machine. .Exercise extreme care when performing general maintenance. Always check that the machine is operating correctly after removing or replacing components, and after servicing. Refer to the self-test procedures and statistical displays for this purpose in Chapter 3 Operator Mode Instructions.

  • Page 102: Troubleshooting Chart

    Chapter 5 Maintenance, Troubleshooting & Parts List Table 5-1 Preventative Maintenance Maintenance item Service Interval One month Three months Six months Outside of main door Inspect/Clean Optical door-open sen- Inspect/Clean sor on the main door Coin chute Inspect/Clean Control panel button Inspect/Clean Banknote Acceptor Inspect/Clean...
  • Page 103 Chapter 5 Maintenance, Troubleshooting & Parts List Table 5-2 In-Port Troubleshooting Symptom Possible Cause Remedy *PLAY button a. Microswitch defect a. Replace microswitch function on control b. Plunger of microswitch b. Reinstall or replace panel is abnormal. is caught. plunger base if necessary. c.
  • Page 104 Chapter 5 Maintenance, Troubleshooting & Parts List Table 5-3 Out-Port Troubleshooting Symptom Possible Cause Remedy *Machine does not a. Main control unit fault. A. Replace main con- function at all. trol unit. B. Harness defect. B. Repair and replace the harness. C.
  • Page 105 Chapter 5 Maintenance, Troubleshooting & Parts List Table 5-3 Out-Port Troubleshooting (cont.) Symptom Possible Cause Remedy *The electromechanical A. The electromechanical A. Replace the electro- meter is meter is defective. mechanical meter. malfunctioning. B. The fuse is defective. B. Replace the fuse. C.

  • Page 106: Error Messages

    Check each ROM mounting fault. mounting. Error Messages The Endeavour Series machine provides the following alerts when an error occurs: • Screen display messages • Communication system messages • Tower light warning (optional) • LED state messages on interface unit and main control unit boards 5.4.1...
  • Page 107 Chapter 5 Maintenance, Troubleshooting & Parts List Table 5-5 Message Chart (cont.) Code Symptom Possible Cause Action to Clear ‘Banknote The banknote acceptor Close the banknote Door Open’ door is open. acceptor door. ‘Cancel Credit’ Player requested a can- Complete book-pay cel credit.
  • Page 108 Chapter 5 Maintenance, Troubleshooting & Parts List Table 5-5 Message Chart (cont.) Code Symptom Possible Cause Action to Clear ‘Hopper The hopper is empty. Fill the hopper with Empty’ the required number of coins. ‘Hopper Jam’ Coins are jammed in Eliminate coin jam- the hopper.
  • Page 109 Chapter 5 Maintenance, Troubleshooting & Parts List Table 5-5 Message Chart (cont.) Code Symptom Possible Cause Action to Clear ‘Stacker Not The stacker in the ban- Not applicable. Ready’ knote acceptor is not ready. ‘BNA Head The head in the ban- Install the head.
  • Page 110 Chapter 5 Maintenance, Troubleshooting & Parts List Table 5-5 Message Chart (cont.) Code Symptom Possible Cause Action to Clear * ‘IFU2 Data Incorrect data has been Check all board Error’ received from the IFU2 connections or board. replace the IFU2 board.
  • Page 111 Chapter 5 Maintenance, Troubleshooting & Parts List Table 5-5 Message Chart (cont.) Code Symptom Possible Cause Action to Clear ‘Printing A power disruption has The printer resets Incomplete’ occurred during print- automatically when ing (if printer fitted) . power is resumed. ‘ROM Version A malfunction has been Check the order of...

  • Page 112: Communication System Messages

    Chapter 5 Maintenance, Troubleshooting & Parts List Table 5-5 Message Chart (cont.) Code Symptom Possible Cause Action to Clear * ‘Batt. Low Low battery voltage on Replace the battery (NUMB0)’ the MCU2 battery 0. and turn the Reset key. * ‘Batt. Low Low battery voltage on Replace the battery (NUMB1)’...

  • Page 113: Converting Games And Changing Coin Denomination

    Chapter 5 Maintenance, Troubleshooting & Parts List Table 5-6 LEDs on the Interface Unit Board (IFU2) LED Number Functions LED1 Dual port RAM interrupt (Blinks on and off when a dual port interrupt from MCU2 occurs). LED2 MCU2 to IFU2 monitoring (Blinks on and off when communication between the two boards is normal).

  • Page 114: Electrical Problems

    Chapter 5 Maintenance, Troubleshooting & Parts List Replace the button inserts and/or the control panel which define the bets per line and number of lines being played (see Section 4.4 Buttons and Subsection 4.3.4 Control Panel). Replace both of the game EPROMs on the MCU2 board, and the FMU2 board (see Subsection 4.6.3 Replacing the IC Chips.) HANGING THE ENOMINATION...

  • Page 115: Block Diagram Of Electric Circuit

    Chapter 5 Maintenance, Troubleshooting & Parts List 240VAC input 240VAC Top Box AC Power Unit 240VAC Main Door Fluoro Lamp 240VAC Comms Box 100VAC Video Monitor Video Signal Banknote 24VDC Data Acceptor 25VDC/12VDC/5VDC/Data Hopper Security Cage 25VDC/12VDC/Data Coin Validator and Diverter 12VDC/Data Hard Meters 12VDC/24VDC/Data...

  • Page 116: Ram Clear

    Chapter 5 Maintenance, Troubleshooting & Parts List Diagram of Electric Circui. RAM Clear Clearing RAM erases all game statistics information from the meters and can only be performed by authorised technicians. Clearing RAM initialises the game and resets the meters in the machine (it clears the electronic memory banks in the processors).

  • Page 117: Commissioning The Machine

    Chapter 5 Maintenance, Troubleshooting & Parts List when the power is turned on immediately after a new MCU2 board is installed. ‘Call Attendant – ROM Error’ ‘Call Attendant – WIN/EPROM Error’ ‘Call Attendant – Game Program Mismatch’ ‘Call Attendant – Self Audit Error’ Commissioning the Machine The machine is usually configured for a specific venue before leaving the factory, and usually needs nothing more upon delivery than connecting it to an electrical...

  • Page 118: Replacement Electrical Parts

    After that the user proceeds with the set-up procedure as above. Replacement Electrical Parts Table 5-8 Electrical Parts List lists the major parts used in the Endeavour Series machine: Table 5-8 Electrical Parts List...
  • Page 119 Chapter 5 Maintenance, Troubleshooting & Parts List Table 5-9 Spare Parts List – Upright Model Description Konami Part Paper Roll for Printer (where fitted) 1135002A Wire, Door ES, RMCM024-A 3011020A Monitor Assembly ES, (Non-touch screen) 3012 LCD Monitor Assembly, ES500 4012 Photosensor Cabinet OMT-01L, LM REC (CAB) –...
  • Page 120 Chapter 5 Maintenance, Troubleshooting & Parts List Description Konami Part 2 Way Separator-QL ES, 7003032 3102003A PCB - CTR (with diode)- ES, 7 Digit Meter - NSW 8 Meters, 30192 3102004A Fl Tube 6W ES 3103004A Fl Tube 8W ES...

  • Page 121: Chapter 6 Inspection And Installation

    Inspection Figure 6-1 Structure of the Endeavour Series Gaming Machine shows the main components of the machine. After reading the installation procedure in this section thoroughly, see Section 6.4 Performance Check for more information.

  • Page 122: Installation

    If any repair or technical support is required, contact Konami Australia Pty Ltd. Installation A shipping list and a specification are supplied with each machine. Ensure that all parts have been received and that the machine is located on a horizontal and stable base (see Section 1.9 Electrical and Environmental Specifications).

  • Page 123: Electrical Connection

    Chapter 6 Inspection and Installation Cable-entry holes Coin drop-hole Anchor bolt holes Figure 6-2 Machine Footprint NSTALLATION ROCEDURE Ensure that the machine is level and stable on the base. Position the machine so that the screw holes, cable holes and the cash- box hole are aligned with the holes in the base of the machine.

  • Page 124: Security Lock

    Chapter 6 Inspection and Installation 6.3.3 Security Lock Fit all venue-specific locks to the machine as per requirements. A security lock is required for the security cage door, cash box, banknote validator door, banknote stacker and main door. An additional lock assembly may be required depending on the model of top box used and the particular configuration of the machine.

  • Page 125: Chapter 7 Screen Message Information

    Chapter 7 Screen Message Information Screen Message Information Screen Message Information Introduction Important game and audit information is available for viewing on-screen in the operator mode. This chapter explains the terms and messages used in the various audit screens accessed in Chapter 3 Operator Mode Instructions. The information is grouped in the menu in which it appears while performing the various audit functions.

  • Page 126: Machine Identification Details

    Machine ID Setup option of Audit Mode. Table 7-2 Machine Identification Item Description Machine Number Konami’s identification number of the machine, assigned at the time of manufacture. Data Block Ver- The version number of the communications protocol. sion Number Manufacturer...

  • Page 127: Viewing Game Information From The Meters

    Chapter 7 Screen Message Information Table 7-3 The Hard Meters Display Item Description Turnover The total turnover of all kopeks played. Total Wins The total of all winnings generated by the machine and transferred to the credit display. The meter increments at the end of a game cycle.
  • Page 128 Chapter 7 Screen Message Information Table 7-4 Master/Period Meters Item Description Turnover The total turnover of all kopeks played. Total Wins Total wins added to the credit meter. Cashbox The cumulative total value of cash placed in the cash box. Cancelled Credit Money removed via ‘hand’...

  • Page 129: Viewing Details Of The Banknote Acceptor

    7.1.6 Resolving Machine Lockups The Endeavour Series gaming machine has built-in checking and fault-finding capabilities to enable the machine to be returned to playing mode when it locks up. This screen lists all of the possible lockups and their cause, with any current lockups shown in red.

  • Page 130: Refilling The Hopper

    Chapter 7 Screen Message Information 7.1.7 Refilling the Hopper When the hopper is emptied of coins it must be refilled (see Subsection 3.5.4 Refilling the Hopper). To refill the hopper, open the main door and press the ‘PLAY 1 LINE’ and ‘TAKE WIN’ buttons at the same time. Table 7-7 Hopper Refill Item Description...

  • Page 131: Testing The Banknote Acceptor

    Chapter 7 Screen Message Information Table 7-8 Coin Entry Test in Test Mode Item Description Coin Con- This setting switches the coin validator between ‘Accept’ (which trol passes coins from the coin acceptor to the diverter) and ‘Reject’ (which sends the coins from the validator to the coin tray) using the ‘PLAY 5 LINES’...

  • Page 132: Testing The Hopper

    Chapter 7 Screen Message Information Table 7-9 Banknote Acceptor Test (cont.) Item Description ‘Banknotes in Escrow’ The value of validated banknotes currently held in the banknote acceptor and which haven’t been sent to the stacker. ‘Total Banknotes’ The value of banknotes that have been stored in the stacker during the test.
  • Page 133 Chapter 7 Screen Message Information Table 7-10 Hopper Test (cont.) Item Description ‘Runaway Paid’ The number of coins that have been paid out by the hopper in excess of the test value. ‘Over Flow Sensor’ Advises the status (‘Full’ or ‘Not Full’) of the hopper. ‘Coin Sensor #1’...

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