Page 1 MB2650, MX622, XM3250 MFPs User's Guide September 2023 www.lexmark.com Machine type: 7018 Models: 676, 678, 679, 686...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Conventions................................7 Product statements..............................7 Learning about the printer................. 10 Finding information about the printer......................10 Finding the printer serial number........................11 Selecting a location for the printer........................ 12 Printer conﬁgurations............................13 Attaching cables..............................14 Using the control panel............................ 16 Understanding the status of the power button and indicator light............
Page 3 Contents Enabling spoken passwords or personal identiﬁcation numbers............27 Loading paper and specialty media............28 Setting the paper size and type........................28 Conﬁguring Universal paper settings......................28 Loading trays..............................28 Loading the multipurpose feeder......................... 30 Linking trays.................................31 Paper support....................32 Supported paper sizes.............................32 Supported paper types............................
Page 4 Contents E-mailing...................... 46 Using the automatic document feeder and scanner glass..............46 Conﬁguring the e‑mail SMTP settings......................46 Sending an e-mail..............................54 Creating an e-mail shortcut..........................54 Faxing......................55 Setting up the printer to fax..........................55 Using the automatic document feeder and scanner glass..............63 Sending a fax..............................64 Scheduling a fax..............................
Page 5 Contents FTP..................................117 USB Drive................................121 Network/Ports..............................126 Security................................139 Reports................................147 Help..................................148 Troubleshooting............................... 148 Printing the Menu Settings Page......................... 149 Securing the printer..................150 Locating the security slot..........................150 Erasing printer memory..........................150 Erasing printer hard disk memory....................... 150 Encrypting the printer hard disk........................151 Restoring factory default settings.........................151 Statement of Volatility............................151 Maintaining the printer................153...
Page 6 Contents Paper jam in the ﬁnisher..........................195 Staple jam in the ﬁnisher..........................197 Troubleshooting..................199 Print quality problems.............................199 Printing problems............................200 Network connection problems........................228 Hardware options problems......................... 231 Issues with supplies............................233 Paper feed problems............................. 234 E-mailing problems............................237 Faxing problems..............................238 Scanning problems............................243 Contacting customer support........................250 Upgrading and migrating.................251...
Page 7: Safety Information
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.
Page 8 Make sure that there is adequate clearance around the printer. CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.
Page 9 Safety information CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 10: Learning About The Printer
Find it here Initial setup instructions See the setup documentation that came with the printer. • Go to www.lexmark.com/downloads, search for Printer software your printer model, and then in the Type menu, • Print or fax driver select the driver, ﬁrmware, or utility that you need.
Page 11: Finding The Printer Serial Number
Learning about the printer What are you looking for? Find it here • Go to http://support.lexmark.com. Documentation • Note: Select your country or region, and then Live chat support select your product to view the appropriate • E‑mail support support site.
Page 12: Selecting A Location For The Printer
Learning about the printer Locate the printer serial number behind the front door. Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 13: Printer Configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Page 14: Attaching Cables
Learning about the printer Control panel Automatic document feeder (ADF) Standard bin Optional staple ﬁnisher Note: Only a technical service representative can install this option. Controller board access cover Standard 550‑sheet tray Optional 250‑ or 550‑sheet tray Multipurpose feeder Door A Attaching cables CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a...
Page 15 Learning about the printer CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
Page 16: Using The Control Panel
Learning about the printer Using the control panel Use the Display • View printer messages and supply status. • Set up and operate the printer. Home button Go to the home screen. Power button Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for ﬁve seconds.
Page 17 Learning about the printer Indicator light Printer status The printer requires user intervention. Power button light Printer status The printer is off, ready, or processing data. Solid amber The printer is in Sleep mode. Blinking amber The printer is in Hibernate mode.
Page 18: Setting Up And Using The Home Screen Applications
Setting up and using the home screen applications Setting up and using the home screen applications Note: These applications are supported only in some printer models. Using the home screen Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.
Page 19: Customizing The Home Screen
Setting up and using the home screen applications Touch Shortcut Center Organize all shortcuts. App Proﬁles Access application proﬁles. Scan Proﬁles Scan and save documents directly to the computer. Scan and save documents directly to an FTP server. Bookmarks Organize all bookmarks. Change Language Change the language on the display.
Page 20: Creating A Shortcut
Setting up and using the home screen applications Notes: • Make sure that Display Icon is enabled. • Make sure that E‑mail Settings and Network Share Settings are conﬁgured. • When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and 400 dpi for black and white.
Page 21: Configuring Eco-Settings
Setting up and using the home screen applications Changing the wallpaper image From the home screen, touch Change Wallpaper. Select an image to use. Apply the changes. Running a slide show from a ﬂash drive Insert a ﬂash drive into the USB port. From the home screen, touch Slideshow.
Page 22: Setting Up Scan Center
Setting up and using the home screen applications • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Apps > QR Code Generator > Conﬁgure. Do either of the following: • Select a default QR code value.
Page 23: Creating A Cloud Connector Profile
Touch OK, and then take note of the authorization code. Note: The authorization code is valid only for 24 hours. Open a web browser, and then go to https://lexmark.cloud-connect.co. Click Next, and then accept the Terms of Use. Enter the authorization code, and then click Connect.
Page 24: Managing Contacts
Setting up and using the home screen applications For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the • network domain name. • If necessary, select the Authentication type for FTP and SMB. To limit access to the bookmark, enter a PIN. Note: The application supports the following ﬁle types: PDF, JPEG, TIFF, and HTML-based web pages.
Page 25 Setting up and using the home screen applications Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Address Book.
Page 26: Setting Up And Using The Accessibility Features
Setting up and using the accessibility features Note: For more information on the accessibility features of your printer model, see the Accessibility Guide at http://support.lexmark.com. Enabling Magniﬁcation mode From the control panel, press and hold the 5 key until you hear a voice message.
Page 27: Adjusting The Voice Guidance Speech Rate
Setting up and using the accessibility features Gesture Function Swipe left or swipe up Move to the previous item on the screen. Access parts of the zoomed image that are beyond the limits of the screen. Note: This gesture requires the use of two ﬁngers to drag across a zoomed image.
Page 28: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media Setting the paper size and type From the home screen, navigate to: Settings > Paper > Tray Conﬁguration > Paper Size/Type > select a paper source Set the paper size and type. Conﬁguring Universal paper settings From the home screen, touch Settings >...
Page 29 Loading paper and specialty media Adjust the paper guides to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side facedown, and then make sure that the side guides ﬁt snugly against the paper.
Page 30: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder Open the multipurpose feeder. Adjust the guide to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading. Load paper with the printable side faceup. Notes: •...
Page 31: Linking Trays
Loading paper and specialty media • Load envelopes with the ﬂap facedown on the left side. • Load European envelopes with the ﬂap facedown and entering the printer ﬁrst. Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.
Page 32: Paper Support
Paper support Paper support Supported paper sizes Paper size Standard Optional Multipurpose Two‑sided Scanner feeder printing glass 550‑sheet 250‑ or 550‑sheet tray tray 210 x 297 mm (8.3 x 11.7 in.) 210 x 148 mm (8.3 x 5.8 in.) A5 LEF 148 x 210 mm (5.8 x 8.3 in.) 105 x 148 mm...
Page 33 Paper support Paper size Standard Optional Multipurpose Two‑sided Scanner feeder printing glass 550‑sheet 250‑ or 550‑sheet tray tray Letter 216 x 279 mm (8.5 x 11 in.) Legal 216 x 356 mm (8.5 x 14 in.) Folio 216 x 330 mm (8.5 x 13 in.) Universal 76.2 x 127 mm to...
Page 34: Supported Paper Types
Paper support Paper size Standard Optional Multipurpose Two‑sided Scanner feeder printing glass 550‑sheet 250‑ or 550‑sheet tray tray C5 Envelope 162 x 229 mm (6.4 x 9 in.) B5 Envelope 176 x 250 mm (6.9 x 9.8 in.) Other Envelope 76.2 x 127 mm to 216 x 356 mm ( 3 x 5 in.
Page 35: Supported Paper Weights
Paper support Paper type Standard Optional Multipurpose Two‑sided Scanner glass feeder printing 550‑sheet 250‑ or 550‑sheet tray tray Heavy paper Rough/Cotton Envelope Rough envelope One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels per month.
Page 36: Printing
Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.
Page 37 Printing Notes: • Make sure that the Apple device and the printer are connected to the same network. If the network has multiple wireless hubs, then make sure that both devices are connected to the same subnet. • This application is supported only in some Apple devices. From your mobile device, select a document from your ﬁle manager or launch a compatible application.
Page 38: Printing From A Flash Drive
Printing Printing from a ﬂash drive Insert the ﬂash drive. Notes: • If you insert the ﬂash drive when an error message appears, then the printer ignores the ﬂash drive. If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears on the •...
Page 39: Supported Flash Drives And File Types
Printing Supported ﬂash drives and ﬁle types Flash drives • Lexar JumpDrive S70 (16GB and 32GB) • SanDisk Cruzer (16GB and 32GB) • PNY Attache (16GB and 32GB) Notes: – The printer supports high‑speed USB ﬂash drives with full‑speed standard. –...
Page 40: Configuring Confidential Jobs
Printing Conﬁguring conﬁdential jobs From the control panel, navigate to: Settings > Security > Conﬁdential Print Setup Conﬁgure the settings. Max Invalid PIN Set the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name are deleted. Conﬁdential Job Set the expiration time for conﬁdential print jobs.
Page 41: Printing From A Cloud Connector Profile
Printing From the printer home screen, release the print job. • For conﬁdential print jobs, navigate to: Held jobs > select your user name > Conﬁdential > enter the PIN > select the print job > conﬁgure the settings > Print •...
Page 42: Canceling A Print Job
Printing Canceling a print job From the printer control panel From the home screen, touch Job Queue. Note: You can also access this setting by touching the top section of the home screen. Select the job to cancel. From the computer Depending on the operating system, do either of the following: •...
Page 43: Copying
Copying Copying Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading.
Page 44: Copying On Letterhead
Copying Copying on letterhead Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Copy > Copy From > select the size of the original document. Touch Copy To, and then select the paper source that contains the letterhead. If you loaded the letterhead into the multipurpose feeder, then navigate to: Copy To >...
Page 45: Copying Multiple Pages Onto A Single Sheet
Copying Copying multiple pages onto a single sheet Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Copy > Pages per Side. Adjust the settings. Copy the document. Creating a copy shortcut From the home screen, touch Copy.
Page 46: E-Mailing
E-mailing E-mailing Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading.
Page 47 E-mailing Using the Settings menu in the printer From the home screen, touch Settings > E‑mail > E‑mail Setup. Conﬁgure the settings. Notes: • For more information on the password, see the list of e‑mail service providers. • For e‑mail service providers that are not on the list, contact your provider and ask for the settings. E‑mail service providers •...
Page 48 E-mailing Setting Value Device Password App password Note: To create an app password, go to the AOL Account Security page, log in to your account, and then click Generate app password. Comcast Mail Setting Value Primary SMTP Gateway smtp.comcast.net Primary SMTP Gateway Port 587 Use SSL/TLS Required Require Trusted Certiﬁcate...
Page 49 E-mailing iCloud Mail Note: Make sure that two‑step veriﬁcation is enabled on your account. Setting Value Primary SMTP Gateway smtp.mail.me.com Primary SMTP Gateway Port 587 Use SSL/TLS Required Require Trusted Certiﬁcate Disabled Reply Address Your e‑mail address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID...
Page 50 E-mailing Setting Value Reply Address Your e‑mail address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your e‑mail address Device Password Authorization password Note: The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. NetEase Mail (mail.163.com) Note: Make sure that the SMTP service is enabled on your account.
Page 51 E-mailing Setting Value Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your e‑mail address Device Password Authorization password Note: The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. Outlook Live or Microsoft 365 These settings apply to outlook.com and hotmail.com e‑mail domains, and Microsoft 365 accounts. Setting Value Primary SMTP Gateway...
Page 52 E-mailing Setting Value SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your e‑mail address Device Password Authorization code Note: To generate an authorization code, from the QQ Mail home page, click Settings > Account, and then from the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, click Generate authorization code.
Page 53 E-mailing Setting Value Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your e‑mail address Device Password Independent password Note: The independent password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. Yahoo! Mail Setting Value Primary SMTP Gateway smtp.mail.yahoo.com Primary SMTP Gateway Port 587 Use SSL/TLS Required...
Page 54: Sending An E-Mail
E-mailing Setting Value Device Password Account password or app password Notes: • For accounts with two‑step veriﬁcation disabled, use your account password. • For accounts with two‑step veriﬁcation enabled, use an app password. To create an app password, go to the Zoho Mail Account Security page, log in to your account, and then from the Application‑Speciﬁc Passwords...
Page 55: Faxing
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Supported fax Printer model Analog fax Fax server etherFAX Fax over IP (FoIP) MB2650ade MB2650adwe MX622ade MX622adhe MX622de Needs a subscription. For more information, go to https://www.etherfax.net/lexmark or contact the place where you purchased the printer.
Page 56 Fax over IP (FoIP) XM3250 XM3250i Needs a subscription. For more information, go to https://www.etherfax.net/lexmark or contact the place where you purchased the printer. Needs an installed license bundle. For more information, contact the place where you purchased the printer.
Page 57 An appropriate license bundle must be installed in your printer. For more information, contact etherFAX. • Make sure that you have registered your printer to the etherFAX portal. For more information, go to https://www.etherfax.net/lexmark. • The printer serial number is required on registration. To locate the serial number, see “Finding the printer...
Page 58 Faxing Setting up the fax function using fax server Notes: • This feature lets you send fax messages to a fax service provider that supports e‑mail receiving. • This feature supports outgoing fax messages only. To support fax receive, make sure that you have a device‑based fax, such as analog fax, etherFAX, or Fax over IP (FoIP), conﬁgured in your printer.
Page 59 Faxing CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
Page 60 Faxing Connected to the same telephone wall jack Note: These instructions apply only to printers that have EXT and line ports. • Connect one end of the telephone cable to the line port of the printer. • Connect the other end of the cable to an active analog wall jack. •...
Page 61 Faxing Connected to different wall jacks Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
Page 62 Part name Part number Lexmark adapter plug 40X8519 Connecting the printer to a non‑RJ‑11 wall jack Connect one end of the telephone cable to the line port of the printer.
Page 63: Using The Automatic Document Feeder And Scanner Glass
Faxing Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern. Note: These instructions apply only to printers that support analog fax. For more information, see “Supported fax”...
Page 64: Sending A Fax
Faxing Sending a fax Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page Using the control panel Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Fax, and then enter the needed information.
Page 65: Creating A Fax Destination Shortcut
Faxing Creating a fax destination shortcut Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page From the home screen, touch Fax > To. Enter the recipient number, and then touch Done. Touch Create a shortcut.
Page 66: Holding Faxes
Faxing Holding faxes Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes. Select a mode.
Page 67: Scanning
The computer and the printer are connected to the same network. For Windows users Using Lexmark ScanBack Utility From the computer, run Lexmark ScanBack Utility, and then click Next. Note: To download the utility, go to www.lexmark.com/downloads. Click Setup, and then add the printer IP address.
Page 68: Scanning To An Ftp Server
Scanning Browse to the location you want to save the scanned document, create a ﬁle name, and then click Next. Note: To reuse the scan proﬁle, enable Create Shortcut, and then create a unique shortcut name. Click Finish. Load an original document into the automatic document feeder or on the scanner glass. From the printer control panel, select Scan to Computer, and then select a scan proﬁle.
Page 69: Scanning To A Network Folder
Scanning Scanning to a network folder Load the document into the ADF tray or on the scanner glass. From the home screen, touch Scan Center. Note: This application is supported only in some printer models. For more information, see “Supported applications”...
Page 70: Scanning To A Cloud Connector Profile
Scanning Notes: • To save the scanned document to a folder, touch Scan to, select a folder, and then touch Scan Here. • If the USB Drive screen does not appear, then touch USB Drive on the control panel. Scan the document. Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the ﬂash drive or the printer in the area shown while actively printing, reading, or writing from the memory device.
Page 71: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menu map Device • • Preferences Accessibility • • Eco‑Mode Restore Factory Defaults • • Remote Operator Panel Maintenance • • Notiﬁcations Visible Home Screen Icons • • Power Management About this Printer •...
Page 72: Device
Understanding the printer menus Help • • Print All Guides Information Guide • • Connection Guide Media Guide • • Copy Guide Mono Quality Guide • • E‑mail Guide Moving Guide • • Fax Guide Print Quality Guide • • FTP Guide Supplies Guide Troubleshooting...
Page 73 Understanding the printer menus Menu item Description Date and Time Conﬁgure the settings for Network Time Protocol (NTP). Network Time Protocol Notes: Enable NTP [On*] • Enable Authentication appears only in some printer NTP Server models. Enable Authentication • When Enable Authentication is set to MD5 key, Key ID and Password appear.
Page 74 Understanding the printer menus Eco-Mode Menu item Description Print Specify whether to print on one side or two sides of the paper. Sides 1‑Sided* 2‑Sided Print Print multiple page images on one side of a sheet of paper. Pages per Side Off* 2 pages per side 3 pages per side...
Page 75 Understanding the printer menus Remote Operator Panel Menu item Description External VNC Connection Connect an external Virtual Network Computing (VNC) client to the remote control panel. Don’t Allow* Allow Authentication Type Set the authentication type when accessing the VNC client server.
Page 76 Understanding the printer menus Menu item Description E‑mail Alerts Setup Conﬁgure the e‑mail settings of the printer. E‑mail Setup Primary SMTP Gateway Primary SMTP Gateway Port (25*) Secondary SMTP Gateway Secondary SMTP Gateway Port (25*) SMTP Timeout (30 seconds*) Reply Address Always use SMTP default Reply Address(Off*) Use SSL/TLS(Disabled*)
Page 77 Understanding the printer menus Menu item Description Error Prevention Set the number of automatic reboots that the printer can perform. Auto Reboot Max Auto Reboots 1–20 (2*) Error Prevention Set the time before the printer performs an automatic reboot. Auto Reboot Auto Reboot Window 1–525600 seconds (720*) Error Prevention...
Page 78 Anonymous Data Collection Menu item Description Anonymous Data Collection Send printer usage and performance information to Lexmark. Device Usage and Performance Note: Anonymous Data Send Time appears only when you set Information Anonymous Data Collection to Device Usage and Performance.
Page 79 Understanding the printer menus Accessibility Note: This menu appears only in some printer models. Menu item Description Duplicate Key Strike Interval Set the interval in seconds during which the printer ignores duplicate key presses on an attached keyboard. 0–5 (0*) Key Repeat Initial Delay Set the initial length of delay in seconds before a repeating key starts repeating.
Page 80 Understanding the printer menus Restore Factory Defaults Menu item Description Restore Settings Restore the printer factory default settings. Restore all settings Note: The default value is the value selected during the initial setup. Restore printer settings Restore network settings Restore fax settings Restore app settings Maintenance Conﬁguration Menu...
Page 81 Understanding the printer menus Menu item Description Tray Conﬁguration Set the paper source that the user ﬁlls when a prompt to load paper appears. Paper Prompts Auto* Multipurpose Feeder Manual Paper Tray Conﬁguration Set the paper source that the user ﬁlls when a prompt to load envelope appears.
Page 82 Understanding the printer menus Menu item Description Printer Emulations Disable access to the printer message during emulation. Emulator Security Disable Printer Message Access Print Conﬁguration Set a text point-size value below which the high‑frequency screens are used when printing font data. Font Sharpening 0–150 (24*) Fax Conﬁguration...
Page 83 Automatically Display Error Screens to the Screen Timeout setting. App Conﬁguration Enable the Lexmark Embedded Solutions (LES) applications. LES Applications Scanner Conﬁguration Print a Quick Test target page.
Page 84 Understanding the printer menus Menu item Description Scanner Conﬁguration Set the RowsPerStrip tag value of a TIFF‑formatted scan output. Exact Tiff Rows Per Strip Note: An asterisk (*) next to a value indicates the factory default setting. Out of Service Erase Menu item Description Out of Service Erase...
Page 85: Print
Export conﬁguration ﬁles to a ﬂash drive. Export Compressed Logs to USB* Export compressed log ﬁles to a ﬂash drive. Send Logs Send diagnostic information to Lexmark. Cancel Send * This menu item appears only in some printer models. Print...
Page 86 Understanding the printer menus Menu item Description Pages per Side Print multiple page images on one side of a sheet of paper. Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Pages per Side Ordering...
Page 87 Understanding the printer menus Menu item Description Staple Test Determine whether the staple ﬁnisher is functioning properly. Start Note: This menu item appears only when a staple ﬁnisher is installed. Offset Pages Offset the output of each print job or each copy of a print job. None* Notes: Between Copies...
Page 88 Understanding the printer menus Menu item Description Print All Order Specify the order in which held and conﬁdential jobs are printed when Print All is selected. Alphabetical* Newest First Note: This menu item appears only when a printer hard disk is installed. Oldest First Note: An asterisk (*) next to a value indicates the factory default setting.
Page 89 Understanding the printer menus Menu item Description Job Accounting Set the printer to create a log of the print jobs that it receives. Off* Accounting Log Frequency Specify how often the printer creates a log ﬁle. Daily Weekly Monthly* Log Action at End of Frequency Specify how the printer responds when the frequency threshold expires.
Page 90 Understanding the printer menus Menu item Description Log File Preﬁx Specify the preﬁx for the log ﬁle name. Note: The current host name deﬁned in the TCP/IP menu is used as the default log ﬁle preﬁx. Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Description Print Error Pages...
Page 91 Understanding the printer menus Menu item Description Lock PS Startup Mode Disable the SysStart ﬁle. Font Priority Establish the font search order. Resident* Notes: Flash/Disk • Resident sets the printer to search its memory for the requested font before searching the ﬂash memory or printer hard disk. •...
Page 92 Understanding the printer menus Menu item Description Lines per Page Specify the number of lines of text for each page printed through the PCL® data stream. 1–255 Notes: • This menu item activates vertical escapement that causes the selected number of requested lines to print between the default margins of the page.
Page 93 Understanding the printer menus Menu item Description Font Size Set the font size to use for HTML documents. 1–255 (12*) Scale Scale HTML documents. 1–400% (100*) Orientation Set the page orientation for HTML documents. Portrait* Landscape Margin Size Set the page margin for HTML documents. 8–255 mm (19*) Backgrounds Print background information or graphics for HTML documents.
Page 94: Paper
Understanding the printer menus Paper Tray Conﬁguration Menu item Description Default Source Set the paper source for all print jobs. Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Paper Size/Type Specify the paper size or paper type loaded in each paper source. Tray [x] Multipurpose Feeder Manual Paper...
Page 95 Understanding the printer menus Menu item Description Portrait Height Set the portrait height of the universal paper. 3–14.17 inches (14*) 76–359.91 mm (356*) Feed Direction Set the printer to pick paper from the short edge or long edge direction. Short Edge* Long Edge Note: Long Edge appears only when the longest edge is shorter than the maximum width supported.
Page 96: Copy
Understanding the printer menus Media Types Menu item Description Plain Specify the texture and weight of the paper loaded. Card Stock Select from the following options: Transparency Paper Texture Recycled Smooth Labels Normal* Bond Rough Envelope Paper Weight Rough Envelope Light Letterhead Normal*...
Page 97 Understanding the printer menus Menu item Description Sides Specify the scanning behavior based on the original document. 1 sided to 1 sided* 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Separator Sheets Specify whether to insert blank separator sheets when printing. None* Between Copies Between Jobs...
Page 98 Understanding the printer menus Menu item Description Header/Footer Specify the header or footer information on the scanned image. Left Header Middle Header Right Header Left Footer Middle Footer Right Footer Overlay Specify the overlay text to print on each copy. Conﬁdential Copy Draft...
Page 99 Understanding the printer menus Menu item Description Negative Image Create a negative image of the original document. Off* Shadow Detail Adjust the shadow detail in the original document. ‑4 to 4 (0*) Scan Edge to Edge Scan the original document from edge to edge. Off* Sharpness Adjust the sharpness of the scanned image.
Page 100: Fax
Understanding the printer menus Fax Defaults Fax Mode Menu item Description Fax Mode Select a fax mode. Note: Depending on your printer model, the factory default Fax Server setting may vary. Disabled Fax Setup General Fax settings Menu item Description Fax Name Identify your fax machine.
Page 101 Understanding the printer menus Menu item Description Optimize Fax Compatibility Conﬁgure the printer fax functionality for optimal compatibility with other fax machines. Fax Transport Set the fax transport method. T.38 Notes: Analog • This menu item appears only if an etherFAX or Fax over IP (FoIP) license G.711 bundle is installed in the printer.
Page 102 Understanding the printer menus Menu item Description Orientation Specify the orientation of the original document. Portrait* Note: This menu item appears only in some printer models. Landscape Sides Specify the orientation of the original document when scanning on both sides of the document.
Page 103 Understanding the printer menus Menu item Description Color Dropout Specify which color to drop during scanning, and adjust the dropout setting for that color. Color Dropout (None*) Default Red Threshold (128*) Default Green Threshold (128*) Default Blue Threshold (128*) Contrast Set the contrast of the output.
Page 104 Understanding the printer menus Menu item Description Enable ECM Activate Error Correction Mode (ECM) for fax jobs. Note: ECM detects and corrects errors in the fax transmission process caused by telephone line noise and poor signal strength. Enable Fax Scans Fax documents that are scanned at the printer.
Page 105 Understanding the printer menus Fax Receive Settings Menu item Description Fax Job Waiting Remove fax jobs that request speciﬁc unavailable resources from the print queue. None* Toner Toner and Supplies Rings to Answer Set the number of rings for incoming fax. 1–25 (3*) Auto Reduction Scale incoming fax to ﬁt on the page.
Page 106 Understanding the printer menus Admin Controls Menu item Description Enable Fax Receive Set the printer to receive fax. Enable Color Fax Receive Set the printer to receive fax in color. Enable Caller ID Show the number that is sending the incoming fax. Off* Block No Name Fax Block incoming faxes sent from devices with no station ID or fax ID speciﬁed.
Page 107 Understanding the printer menus Menu item Description Max Speed Set the maximum speed for transmitting fax. 33600* 14400 9600 4800 2400 Note: An asterisk (*) next to a value indicates the factory default setting. Fax Cover Page Menu item Description Fax Cover Page Conﬁgure the settings for the fax cover page.
Page 108 Understanding the printer menus Fax Log settings Menu item Description Transmission Log Frequency Specify how often the printer creates a transmission log. Always* Never Only for Error Transmission Log Action Print or e‑mail a log for successful fax transmission or transmission error. Print E‑mail Off*...
Page 109 Understanding the printer menus Menu item Description Speaker Volume Adjust the fax speaker volume. Low* High Ringer Volume Enable the ringer volume. Off* Note: An asterisk (*) next to a value indicates the factory default setting. Fax Server Setup General Fax Settings Menu item Description To Format...
Page 110 Understanding the printer menus Menu item Description Reply Address Specify a reply address for sending fax. Use SSL/TLS Specify whether to send fax using an encrypted link. Disabled* Negotiate Required Require Trusted Certiﬁcate Specify a trusted certiﬁcate when accessing the SMTP server. SMTP Server Authentication Set the authentication type for the SMTP server.
Page 111 Understanding the printer menus Fax Server Scan Settings Menu item Description Image Format Specify the ﬁle format for the scanned image. TIFF (.tif) PDF (.pdf)* XPS (.xps) Content Type Improve the output result based on the content of the original document. Text* Text/Photo Photo...
Page 112: E-Mail
Understanding the printer menus Menu item Description Use Multi‑Page TIFF Choose between single‑ and multiple‑page TIFF ﬁles. Note: An asterisk (*) next to a value indicates the factory default setting. E-mail E‑mail Setup Menu item Description Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e- mail.
Page 113 Understanding the printer menus Menu item Description Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. None* Use Device SMTP Credentials Device Userid Specify the user ID and password to connect to the SMTP server. Device Password NTLM Domain Specify the domain name for the NTLM security protocol.
Page 114 Understanding the printer menus Menu item Description Content Source Improve the output result based on the content source of the original document. Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Color Set the printer to capture ﬁle content in color or in mono. Black and White Gray Color*...
Page 115 Understanding the printer menus Menu item Description Color Dropout Specify which color to drop during scanning, and adjust the dropout setting for that color. Color Dropout (None*) Default Red Threshold (128*) Default Green Threshold (128*) Default Blue Threshold (128*) Auto Color Detect Conﬁgure the auto color detection setting.
Page 116 Understanding the printer menus Admin Controls Menu item Description Max E‑mail Size Set the allowable ﬁle size for each e‑mail. 0–65535 (0*) Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its allowable ﬁle size. Note: You can type up to 1024 characters.
Page 117: Ftp
Understanding the printer menus Menu item Description Custom Job Scanning Set the printer to scan the ﬁrst set of original documents using the speciﬁed settings, and then scan the next set with the same or different Off* settings. Note: This menu item appears only when a hard disk is installed. Scan Preview Show a scan preview of the original document.
Page 118 Understanding the printer menus Menu item Description Global OCR Settings Conﬁgure the settings for optical character recognition (OCR). Recognized Languages Note: This menu appears only if you have purchased and installed an OCR Auto Rotate* solution. Despeckle Auto Contrast Enhance PDF Settings Conﬁgure the PDF settings for the scanned image.
Page 119 Understanding the printer menus Menu item Description Original Size Set the paper size of the original document. Mixed Sizes* Sides Specify the orientation when scanning on both sides of the document. Off* Long Edge Short Edge File Name Specify the ﬁle name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting.
Page 120 Understanding the printer menus Menu item Description Background Removal Remove the background color or image noise from the original document. Background Detection (Content‑based*) Level (0*) Notes: • Content-based removes the background color from the original document . • Fixed removes image noise from a photo. Mirror Image Create a mirror image of the original document.
Page 121: Usb Drive
Understanding the printer menus Menu item Description TIFF Compression Specify the compression type for TIFF ﬁles. LZW* JPEG Transmission Log Print a transmission log for FTP scans. Print Log* Do Not Print Log Print Only For Error Log Paper Source Specify the paper source for printing FTP logs.
Page 122 Understanding the printer menus Menu item Description PDF Settings Conﬁgure the PDF settings of the scanned image. PDF Version (1.5*) Notes: Archival Version (A‑1a*) • Archival Version and Archival (PDF/A) are supported only when PDF Version is Highly Compressed (Off*) set to 1.4.
Page 123 Understanding the printer menus Menu item Description Sides Specify the orientation of the original document when scanning on both sides of the document. Off* Long edge Short edge File Name Specify the ﬁle name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description...
Page 124 Understanding the printer menus Menu item Description Negative Image Create a negative image of the original document. Off* Shadow Detail Adjust the shadow detail in the scanned image. ‑4 to 4 (0*) Scan Edge to Edge Scan the original document from edge to edge. Off* Sharpness Adjust the sharpness in the scanned image.
Page 125 Understanding the printer menus Menu item Description Adjust ADF Skew Set the printer to adjust the skewed images from documents that are scanned from the ADF. Note: An asterisk (*) next to a value indicates the factory default setting. Flash Drive Print Menu item Description Number of Copies...
Page 126: Network/Ports
Understanding the printer menus Menu item Description Pages per Side Orientation Specify the orientation of multiple page images when using Pages per Side menu. Auto* Landscape Portrait Pages per Side Border Print a border around each page image when using Pages per Side menu. None* Solid Separator Sheets...
Page 127 Menu item Description Setup Using Mobile App Conﬁgure the Wi‑Fi connection using Lexmark Mobile Assistant. Setup On Printer Panel Conﬁgure the Wi‑Fi connection using the control panel. Choose Network Note: 802.1x - RADIUS can be conﬁgured only from the Embedded Add Wi‑Fi Network...
Page 128 Understanding the printer menus Menu item Description Wi‑Fi Protected Setup Establish a Wi‑Fi network and enable network security. WPS Auto Detect Notes: • WPS Auto Detect appears only when the Wireless Security Mode is set to WEP. Start Push Button Method •...
Page 129 Understanding the printer menus Menu item Description 802.1x Encryption Mode Enable Wi‑Fi security through 802.1x standard. WPA+ Notes: WPA2* • This menu item appears only when the Wireless Security Mode is set to 802.1x - RADIUS. • 802.1x - RADIUS can be conﬁgured only from the Embedded Web Server.
Page 130 Understanding the printer menus Menu item Description Job Buffering Temporarily store print jobs in the printer hard disk before printing. Note: This menu item appears only when a hard disk is installed. Off* Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Auto* Notes: •...
Page 131 Understanding the printer menus Menu item Description IPv6 Conﬁgure the IPv6 settings. Enable IPv6 (On*) Enable DHCPv6 (Off*) Stateless Address Autoconﬁguration (On*) DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Preﬁx (64*) All IPv6 Addresses All IPv6 Router Addresses Network Address Specify the network address.
Page 132 Understanding the printer menus Menu item Description Set Hostname Set the current TCP/IP host name. Domain Name Set the domain name. Allow DHCP/BOOTP to update Allow the DHCP and BOOTP clients to update the NTP settings of the printer. NTP server Zero Conﬁguration Name Specify a service name for the zero conﬁguration network.
Page 133 Understanding the printer menus Menu item Description Restricted Server List Options Specify the access option for IP addresses that are not in the list. Block All Ports* Block Printing Only Block Printing and HTTP Only Specify a maximum transmission unit (MTU) parameter for the TCP connections. 256–1500 Ethernet (1500*) Raw Print Port Specify a raw port number for printers connected on a network.
Page 134 Understanding the printer menus Menu item Description SNMP Version 3 Conﬁgure SNMP version 3 to install and update the printer security. Enabled Set Read/Write Credentials User Name Password Set Read‑only Credentials User Name Password Authentication Hash SHA1* Minimum Authentication Level No Authentication, No Privacy Authentication, No Privacy Authentication, Privacy*...
Page 135 Understanding the printer menus Menu item Description IKE SA Lifetime (Hours) Set the amount of time before a new authentication key is generated. Note: These menu items appear only when Base Conﬁguration is set to Secure. IPSec SA Lifetime (Hours) Proposed Encryption Method Specify the encryption and authentication methods to connect to a network securely.
Page 136 Understanding the printer menus LPD Conﬁguration Note: This menu appears only in network printers or printers that are attached to print servers. Menu item Description LPD Timeout Set the time‑out value to stop the Line Printer Daemon (LPD) server from waiting indeﬁnitely for hung or invalid print jobs. 0–65535 seconds (90*) LPD Banner Page Print a banner page for all LPD print jobs.
Page 137 Understanding the printer menus Menu item Description Timeout for HTTP/FTP Specify the amount of time before the server connection stops. Requests 1–299 (30*) Retries for HTTP/FTP Requests Set the number of retries to connect to the HTTP/FTP server. 1–299 (3*) Note: An asterisk (*) next to a value indicates the factory default setting.
Page 138 Understanding the printer menus Menu item Description Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Auto* Notes: • Auto processes print jobs from computers using either Windows or Macintosh operating systems. • Off ﬁlters PostScript print jobs using the standard protocol. Enable USB Port Enable the front USB drive port.
Page 139: Security
Understanding the printer menus Security Login Methods Manage Permissions Menu item Description Function Access Control access to the printer functions. Access Address Book in Apps Modify Address Book Manage Shortcuts Create Proﬁles Manage Bookmarks Flash Drive Print Flash Drive Scan Copy Function Color Dropout E‑mail Function...
Page 140 Understanding the printer menus Menu item Description Device Management Control access to the printer management options. Remote Management Firmware Updates Apps Conﬁguration Operator Panel Lock Import/Export All Settings Out of Service Erase Embedded Web Server Access Apps Control access to printer applications. New Apps Slideshow Change Wallpaper...
Page 141 Understanding the printer menus Menu item Description Add User Create local accounts to manage access to the printer functions. User Name/Password User Name Password User Name/Password Accounts Add User User Name Accounts Add User Password Accounts Add User PIN Accounts Add User Schedule USB Devices Menu item...
Page 142 Understanding the printer menus Menu item Description Remote Syslog Facility Specify a facility code that the printer uses when sending log events to a remote 0 ‑ Kernel Messages server. 1 ‑ User‑Level Messages 2 ‑ Mail System 3 ‑ System Daemons 4 ‑...
Page 143 Understanding the printer menus Menu item Description E‑mail Log Cleared Alert Send e‑mail notiﬁcation to the administrator when a log entry is deleted. Off* E‑mail Log Wrapped Alert Send e‑mail notiﬁcation to the administrator when the log becomes full and begins to overwrite the oldest entries.
Page 144 Understanding the printer menus Login Restrictions Menu item Description Login failures Specify the number of failed login attempts before the user gets locked out. 1–10 (3*) Failure time frame Specify the time frame between failed login attempts before the user gets locked out. 1–60 minutes (5*) Lockout time Specify the lockout duration.
Page 145 Understanding the printer menus Menu item Description Reserve Job Expiration Set the expiration time that the printer stores print jobs for printing later. Off* 1 Hour 4 Hours 24 Hours 1 Week Require All Jobs to be Held Set the printer to hold all print jobs. Off* Keep duplicate documents Set the printer to print other documents with the same ﬁle name without overwriting...
Page 146 Understanding the printer menus Solutions LDAP Settings Follow LDAP Referrals Search the different servers in the domain for the logged-in user account. Off* LDAP Certiﬁcate Veriﬁcation Enable veriﬁcation of LDAP certiﬁcates. Mobile Services Management AirPrint Enable functions in the AirPrint software feature. Print Scan Miscellaneous...
Page 147: Reports
Understanding the printer menus Reports Menu Settings Page Menu item Description Menu Settings Page Print a report that contains the printer preferences, settings, and conﬁgurations. Device Menu item Description Device Information Print a report that contains information about the printer. Device Statistics Print a report about printer usage and supply status.
Page 148: Help
Understanding the printer menus Menu item Description Fax Job Log Print a report about the last 200 completed fax jobs. Note: This menu item appears only when Enable Job Log is set to On. Fax Call Log Print a report about the last 100 attempted, received, and blocked calls. Note: This menu item appears only when Enable Job Log is set to On.
Page 149: Printing The Menu Settings Page
Understanding the printer menus Printing the Menu Settings Page From the home screen, touch Settings > Reports > Menu Settings Page.
Page 150: Securing The Printer
Securing the printer Securing the printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer.
Page 151: Encrypting The Printer Hard Disk
Securing the printer Encrypting the printer hard disk This process erases all contents in the hard disk. If necessary, back up important data from the printer before starting the encryption. From the home screen, touch Settings > Security > Disk Encryption > Start encryption. Follow the instructions on the display.
Page 152 Securing the printer Disposing of a printer hard disk • Degaussing—Flushes the hard disk with a magnetic ﬁeld that erases stored data • Crushing—Physically compresses the hard disk to break component parts and render them unreadable • Milling—Physically shreds the hard disk into small metal bits Note: To guarantee that all data are completely erased, destroy physically each hard disk where data is stored.
Page 153: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Adjusting the speaker volume Adjusting the default internal speaker volume From the control panel, navigate to: Settings >...
Page 154: Networking
Using Lexmark Mobile Assistant Depending on your mobile device, download the Lexmark Mobile Assistant application from either the Google Play store or App Store online store. From the printer home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App >...
Page 155 Maintaining the printer Using the Push Button method From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method. Follow the instructions on the display. Using the personal identiﬁcation number (PIN) method From the home screen, touch Settings >...
Page 156 Maintaining the printer Connecting a mobile device to the printer Before connecting your mobile device, make sure that Wi‑Fi Direct has been conﬁgured. For more information, “Conﬁguring Wi‑Fi Direct” on page 155. Connecting using Wi‑Fi Direct Note: These instructions apply only to Android mobile devices. From the mobile device, go to the settings menu.
Page 157 Maintaining the printer Deactivating the Wi‑Fi network From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard Network. Follow the instructions on the display. Changing the printer port settings after installing an internal solutions port Notes: •...
Page 158: Cleaning Printer Parts
Maintaining the printer Cleaning printer parts Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Page 159 Maintaining the printer Cleaning the scanner Open the scanner cover. Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass...
Page 160 Maintaining the printer • ADF glass pad • Scanner glass • Scanner glass pad Close the scanner cover.
Page 161 Maintaining the printer Open the ADF cover. Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass pad in the ADF cover • ADF glass in the ADF cover Close the ADF cover.
Page 162: Ordering Parts And Supplies
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
Page 163 56F4U0E 56F5U0E 56F6U0E Corporate Return Program toner cartridge* * Available only for contract‑managed printers. For more information, contact your Lexmark representative or system administrator. Lexmark MX622 regular toner cartridge Item Worldwide Regular toner cartridge 56F0UA0 Lexmark XM3250 Return Program toner cartridge...
Page 164 Regular imaging unit 56F0ZA0 Corporate Return Program imaging unit* 56F0Z0E * This imaging unit is available only for contract‑managed printers. For more information, contact your Lexmark representative or system administrator. Ordering a maintenance kit Match the maintenance kit to the printer voltage.
Page 165 Maintaining the printer Item Part number 200K maintenance kit, 100 V 41X1227 200K maintenance kit, 110 V 41X1225 200K maintenance kit, 220 V 41X1226 Note: Only an authorized service technician can replace the maintenance kit. Contact your service provider. Ordering staple cartridges Part name Part number Staple cartridges...
Page 166: Replacing Parts And Supplies
Maintaining the printer Replacing parts and supplies Replacing the toner cartridge Open door A. Remove the used toner cartridge.
Page 167 Maintaining the printer Unpack the new toner cartridge, and then shake it three times to redistribute the toner. Insert the new toner cartridge. Note: Use the arrows inside the printer as guides. Close door A.
Page 168 Maintaining the printer Replacing the imaging unit Open door A. Remove the toner cartridge. Remove the used imaging unit.
Page 169 Maintaining the printer Unpack the new imaging unit, and then shake it three times to redistribute the toner. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 170 Maintaining the printer Close door A. Replacing the staple cartridge Open the stapler access door.
Page 171 Maintaining the printer Remove the staple cartridge. Remove the spare staple cartridge.
Page 172 Maintaining the printer Insert the spare staple cartridge. Note: Replace the spare staple cartridge for future use. Close the stapler access door. Replacing the pick tires Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer. Remove the tray.
Page 173 Maintaining the printer Remove the used pick tires one after the other. Unpack the new pick tires.
Page 174 Maintaining the printer Insert the new pick tires. Insert the tray. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 175 Maintaining the printer...
Page 176 Maintaining the printer Remove the tray insert, and then ﬂip the tray base. Remove the used pick roller assembly. Unpack the new pick roller assembly.
Page 177 Maintaining the printer Insert the new pick roller assembly. Flip the tray base, and then insert the tray insert.
Page 178 Maintaining the printer Align the printer with the optional tray, and then lower the printer until it clicks into place. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 179 Maintaining the printer Remove the used ADF separator roller. Unpack the new ADF separator roller. Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands.
Page 180 Maintaining the printer Insert the new ADF separator roller until it clicks into place. Close the ADF cover. Resetting the supply usage counters From the home screen, touch Settings > Device > Maintenance > Conﬁguration Menu > Supply Usage And Counters. Select the counter that you want to reset.
Page 181: Moving The Printer
• Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support.
Page 182: Saving Energy And Paper
Recycling Lexmark products To return Lexmark products for recycling: Go to www.lexmark.com/recycle. Select the product you want to recycle. Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be recycled through your local recycling center.
Page 183 The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
Page 184: Clearing Jams
Clearing jams Clearing jams Avoiding jams Load paper properly • Make sure that the paper lies ﬂat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. •...
Page 185: Identifying Jam Locations
Clearing jams Use recommended paper • Use only recommended paper or specialty media. • Do not load paper that is wrinkled, creased, damp, bent, or curled. • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. •...
Page 186: Paper Jam In Door A
Clearing jams Jam location Optional staple ﬁnisher Finisher bin Paper jam in door A Remove the tray. Open door A.
Page 187 Clearing jams Remove the toner cartridge. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
Page 188 Clearing jams Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Note: Make sure that all paper fragments are removed.
Page 189 Clearing jams Insert the imaging unit. Note: Use the arrows inside the printer as guides.
Page 190: Paper Jam In The Rear Door
Clearing jams Insert the toner cartridge. Note: Use the arrows inside the printer as guides. Close door A. Insert the tray. Paper jam in the rear door Open the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 191: Paper Jam In The Standard Bin
Clearing jams Close the rear door. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 192: Paper Jam In The Duplex Unit
Clearing jams Paper jam in the duplex unit Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray.
Page 193: Paper Jam In Trays
Clearing jams Paper jam in trays Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray. Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 194: Paper Jam In The Automatic Document Feeder
Clearing jams Flex, fan, and align the paper edges before loading. Reload paper, and then adjust the paper guide. Paper jam in the automatic document feeder Remove all original documents from the ADF tray. Open the ADF cover. Remove the jammed paper.
Page 195: Paper Jam In The Finisher
Clearing jams Note: Make sure that all paper fragments are removed. Close the ADF cover. Paper jam in the ﬁnisher Paper jam in the ﬁnisher bin Remove paper from the ﬁnisher bin. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 196 Clearing jams Paper jam in the ﬁnisher rear door Open the ﬁnisher rear door. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Open the ﬁnisher narrow door, and then remove any paper fragments. Close the doors.
Page 197: Staple Jam In The Finisher
Clearing jams Staple jam in the ﬁnisher Open the staple access door. Remove the staple cartridge holder. Lift the staple guard, and then remove the loose staples.
Page 198 Clearing jams Close the staple guard. Insert the staple cartridge holder. Close the staple access door.
Page 199: Troubleshooting
Troubleshooting Troubleshooting Print quality problems Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps. “Blank or white pages” on “Dark print” on page 201 “Fine lines are not printed “Folded or wrinkled paper”...
Page 200: Printing Problems
Troubleshooting “Solid black pages” on “Text or images cut off” on “Toner easily rubs off” on “Vertical dark bands” on page 214 page 215 page 217 page 217 “Vertical dark lines or “Vertical dark streaks with “Vertical light bands” on “Vertical white lines”...
Page 201 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the printer printing blank or white pages? Step 2 Go to step 3.
Page 202 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print dark? Step 2 Go to step 3.
Page 203 Troubleshooting Action Step 6 Go to step 7. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document. Is the print dark? Step 7 Go to step 8.
Page 204 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Are ﬁne lines not printed correctly?
Page 205 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document. Is the paper folded or wrinkled? Step 3 Contact...
Page 206 Action Step 2 Go to step 3. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Does gray background appear on prints? Step 3 Go to step 4.
Page 207 Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press navigate through the settings. Action Contact customer The problem is Check if the printer is using a genuine and supported Lexmark support. solved. toner cartridge. Note: If the cartridge is not supported, then install a supported one.
Page 208 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print light? Step 2 Go to step 3.
Page 209 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel.
Page 210 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 211 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 212 Troubleshooting Action Step 4 Go to step 5. The problem is solved. Remove paper from the tray, and then turn over the paper. Print the document. Is the paper curled? Step 5 Go to step 6. The problem is solved. Load paper from a fresh package.
Page 213 Troubleshooting Action Step 2 Contact customer The problem is support. solved. Check if you are printing on a supported paper. Print the document. Is the print crooked or skewed? Repeating defects Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings >...
Page 214 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 215 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
Page 216 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 217 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 218 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 219 Do vertical dark lines or streaks appear on prints? Step 3 Go to step 4. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 220 Troubleshooting Action Step 4 Go to step 5. The problem is solved. Remove, and then insert the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
Page 221 Contact customer The problem is support. solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document. Do vertical dark streaks with missing images appear on prints? Vertical light bands Note: Before solving the problem, print the Print Quality Test Pages.
Page 222 Troubleshooting Action Contact customer The problem is Check if the printer is using a genuine and supported Lexmark support. solved. toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Do vertical light bands appear on prints? Vertical white lines Note: Before solving the problem, print the Print Quality Test Pages.
Page 223 Troubleshooting Print jobs do not print Action Step 1 The problem is Go to step 2. solved. From the document you are trying to print, open the Print dialog, and then check if you have selected the correct printer. Print the document. Is the document printed? Step 2 The problem is...
Page 224 Troubleshooting Conﬁdential and other held documents do not print Action Step 1 The problem is Go to step 2. solved. From the control panel, check if the documents appear in the Held Jobs list. Note: If the documents are not listed, then print the documents using the Print and Hold options.
Page 225 Troubleshooting Job prints from the wrong tray or on the wrong paper Action Step 1 Go to step 2. Load the correct paper size and paper Check if you are printing on the correct paper. type. Print the document. Is the document printed on the correct paper? Step 2 The problem is Go to step 3.
Page 226 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the print resolution from the Printing Preferences or Print dialog. Set the resolution to 600 dpi. Print the document. Is the printer printing slow? Step 4 Go to step 5.
Page 227 Troubleshooting Action Step 8 Contact customer The problem is support. solved. Make sure that the printer is not overheating. Notes: • Allow the printer to cool down after a long print job. • Observe the recommended ambient temperature for the printer.
Page 228: Network Connection Problems
Troubleshooting Action Step 6 The problem is Go to step 7. solved. Turn off the printer, install the hardware options, and then turn on the printer. For more information, see the documentation that came with the option. Is the printer responding? Step 7 The problem is Go to step 8.
Page 229 Troubleshooting Action Step 3 Go to step 4. Install a supported browser. Check if you are using a supported browser: • Internet Explorer version 11 or later • Microsoft Edge • Safari version 6 or later • Google Chrome version 32 or later •...
Page 230 Troubleshooting Action Step 3 The problem is Contact customer solved. support. Remove, and then insert the ﬂash drive. Does the printer recognize the ﬂash drive? Enabling the USB port From the home screen, touch Settings > Network/Ports > USB > Enable USB Port. Checking the printer connectivity From the home screen, touch Settings >...
Page 231: Hardware Options Problems
Troubleshooting Action Step 5 The problem is Go to step 6. solved. Select the correct wireless security mode. Can the printer connect to the Wi‑Fi network? Step 6 The problem is Contact customer solved. support. Make sure that you entered the correct network password. Note: Take note of the spaces, numbers, and capitalization in the password.
Page 232 Troubleshooting Action Step 4 The problem is Contact customer solved. support. Check if the internal option is available in the print driver. Note: If necessary, manually add the internal option in the print driver to make it available for print jobs. For more information, see “Adding available options in the print driver”...
Page 233: Issues With Supplies
Troubleshooting Not enough free space in ﬂash memory for resources Try one or more of the following: • From the printer control panel, select Continue to clear the message and continue printing. • Delete fonts, macros, and other data stored in the ﬂash memory. •...
Page 234: Paper Feed Problems
The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 235 Troubleshooting Action Step 2 Contact customer The problem is support. solved. Make sure that paper type is set to Envelope. From the control panel, navigate to: Settings > Paper > Tray Conﬁguration > Paper Size/Type Send the print job. Does the envelope seal when printing? Collated printing does not work Action Step 1...
Page 236 Troubleshooting Action Step 2 The problem is Go to step 3. solved. From the control panel, touch Settings > Paper > Tray Conﬁguration > Paper Size/Type Set the paper size and paper type to match the paper loaded in the linked trays. Print the document.
Page 237: E-Mailing Problems
Troubleshooting Action Step 3 Contact customer The problem is support. solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document. Do paper jams occur frequently? Jammed pages are not reprinted Action...
Page 238: Faxing Problems
Can you set up etherFAX? Step 3 The problem is Go to solved. https://www.etherfa Make sure that etherFAX is set up correctly. For more information, x.net/lexmark. “Setting up the fax function using etherFAX” on page Can you set up etherFAX?
Page 239 Troubleshooting Cannot send or receive faxes using analog fax Action Step 1 The problem is Go to step 2. solved. Resolve any error messages that appear on the display. Can you send or receive a fax? Step 2 The problem is Go to step 3.
Page 240 Troubleshooting Action Step 5 The problem is Go to step 6. solved. Check if the printer is connected to an analog phone service or to the correct digital connector. • If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone port of an ISDN terminal adapter.
Page 241 Step 3 The problem is Go to solved. https://www.etherfa Split large documents into smaller ﬁle sizes. x.net/lexmark. Can you send or receive faxes using etherFAX? Can receive but not send faxes using analog fax Action Step 1 The problem is Go to step 2.
Page 242 Troubleshooting Can send but not receive faxes using analog fax Action Step 1 The problem is Go to step 2. solved. Make sure that the paper source is not empty. Can you receive faxes? Step 2 The problem is Go to step 3. solved.
Page 243: Scanning Problems
Troubleshooting Missing information on the fax cover page Action The problem is Contact customer Turn off the printer, wait for about 10 seconds, and then turn on solved. support. the printer. Send or retrieve the fax. Is there missing information on the fax cover page? Cannot send the fax cover page from the computer Action Step 1...
Page 244 Troubleshooting Action Step 3 Go to step 5. Go to step 4. Check the printer connectivity. Print the Network Setup Page. From the control panel, navigate Settings > Reports > Network > Network Setup Page. Check the network status. Is the printer connected to the network? Step 4 The problem is Go to step 5.
Page 245 Troubleshooting Action Step 4 The problem is Go to step 5. solved. Update the network folder shortcut. Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 246 Troubleshooting Action Step 2 The problem is Contact customer solved. support. Match the paper size setting and the paper loaded in the tray. Copy the document or photo. Is the document or photo copied correctly? Poor copy quality Action Step 1 The problem is Go to step 2.
Page 247 Troubleshooting Action Step 2 Contact customer The problem is support. solved. Open door C. Using a damp, soft, lint‑free cloth, wipe the ADF glass and the white underside of the ADF cover. Close the door. Do vertical streaks still appear on scanned documents? Jagged image or text when scanning from the ADF Action Contact...
Page 248 Troubleshooting Action Step 2 The problem is Go to step 3. solved. Check the ﬁle you want to scan. Make sure that the ﬁle name is not already used in the destination folder. Make sure that the document or photo you want to scan is not open in another application.
Page 249 Troubleshooting Scanner does not respond Action Step 1 The problem is Go to step 2. solved. Check if the power cord is connected properly to the printer and the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 250: Contacting Customer Support
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.
Page 251: Upgrading And Migrating
Upgrading and migrating Upgrading and migrating Hardware Available internal options • Flash memory • Font cards • Firmware cards – Forms and Bar Code – IPDS – PRESCRIBE • Internal solutions port – RS-232C Serial Interface Card – Parallel 1284-B Interface Card –...
Page 252 Upgrading and migrating Close the access cover. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 253 Upgrading and migrating Installing a memory card CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 254 Upgrading and migrating Unpack the memory card. Warning—Potential Damage: Do not touch the connection points along the edge of the card. Insert the memory card until it clicks into place. Close the controller board access cover. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 255 Upgrading and migrating Installing an optional card CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 256 Upgrading and migrating Push the card ﬁrmly into place. Note: The entire length of the connector on the card must touch and be ﬂush against the controller board. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board.
Page 257 Upgrading and migrating Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. Unpack the hard disk. Attach the hard disk to the controller board. Warning—Potential Damage: Do not touch or press the center of the hard disk.
Page 258 Upgrading and migrating Attach the hard disk interface cable to the controller board. Close the access cover. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 259 Upgrading and migrating Mounting bracket Thumbscrews Housing Interface cable Install the ISP into its housing. Secure the ISP in place and attach the ISP extended cable.
Page 260 Upgrading and migrating Open, and then remove the controller board access cover. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Attach the ISP kit to the printer.
Page 261 Upgrading and migrating If a printer hard disk is installed, then remove the hard disk before installing the ISP. Unplug the hard disk interface cable from the controller board.
Page 262 Upgrading and migrating Connect the ISP extended cable to the ISP connector.
Page 263 Upgrading and migrating Install the hard disk.
Page 264 Upgrading and migrating Close the access cover. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 265: Software
Run the installer, and then follow the instructions on the computer screen. Installing the fax driver Go to www.lexmark.com/downloads, search for your printer model, and then download the appropriate installer package. From your computer, click Printer Properties, and then navigate to the Conﬁguration tab.
Page 266 • To use the Macintosh print driver, select either AirPrint or Secure AirPrint. • If you want custom printing features, then select the Lexmark print driver. To install the driver, see “Installing the printer software” on page 265. Add the printer.
Page 267: Firmware
Upgrading and migrating Firmware Exporting or importing a conﬁguration ﬁle You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the settings to other printers. Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 268 Before you begin, make sure that: • You have downloaded the latest printer ﬁrmware from https://support.lexmark.com and saved it to your ﬂash drive or computer. Note: To deploy the printer ﬁrmware, extract the .ﬂs ﬁrmware ﬁle from the ZIP package.
Page 269 Upgrading and migrating The printer reboots automatically after the update.
Page 270: Notices
For Lexmark technical support, go to http://support.lexmark.com. For information on Lexmark's privacy policy governing the use of this product, go to www.lexmark.com/privacy. For information on supplies and downloads, go to www.lexmark.com.
Page 271 Trademarks Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries.
Page 272 Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or...
Page 273 Notices To return Lexmark cartridges for reuse or recycling, do the following: Go to www.lexmark.com/recycle. Select the product that you want to recycle. Static sensitivity notice This symbol identiﬁes static-sensitive parts. Do not touch the areas near these symbols without ﬁrst touching a metal surface in an area away from the symbol.
Page 274 The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
Page 275 Regulatory notices for telecommunication terminal equipment This section contains regulatory information pertaining to products that contain the analog facsimile card: Lexmark Regulatory Type/Model Number: LEX-M14-002 or LEX-M03-002 Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA).
Page 276 If this happens, the telephone company will provide advance notice in order for you to make necessary modiﬁcations to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com...
Page 277 5. The REN of this device is located on the label. This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The Lexmark part number is 80D1873. Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device.
Page 278 LEX-M14-002 or LEX-M03-002 A18-0046001 or A11-0160001 Using this product in Switzerland This product requires a Swiss billing tone ﬁlter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un ﬁltre de tonalité...
Page 279 Member States relating to radio equipment. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 280 This product is in conformity with the protection requirements of the Radio Equipment Regulations 2017. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The UK Importer is: Lexmark International Ltd, Highﬁeld House, Foundation Park - 8 Roxborough Way, Maidenhead Berkshire - SL6 3UD, United Kingdom.
Page 281 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 282 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 283 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 284 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 285: Index
Index Index automatic document feeder interior of the printer 158 (ADF) cleaning the printer 158 accessing the controller using 43, 46, 63, 67 cleaning the scanner 148, 159 board 251 avoiding paper jams 184 cleaning the touch screen 158 activating Voice Guidance 26 clearing jam adapter plug 61 in door A 186...
Page 286 Index contacts deactivating the Wi‑Fi e‑mail server adding 24 network 157 conﬁguring 46 deleting 25 default headphone volume e‑mail service providers 46 editing 25 adjusting 153 e‑mail shortcut control panel default speaker volume creating 54 using 16 adjusting 153 e‑mail troubleshooting controller board Defective ﬂash detected 232 cannot send e‑mails 237...
Page 287 44 installing an optional card 255 Lexmark Mobile Print installing options using 36 printer hard disk 256 Lexmark ScanBack Utility 67 genuine Lexmark parts and installing the fax driver 265 light print 208 supplies 162 installing the print driver 265...
Page 288 Management 146 gestures 26 supported 35 Network 148 noise emission levels 271 parts status Network Overview 126 Non‑Lexmark supply 234 checking 162 Notiﬁcations 75 non‑volatile memory 151 personal identiﬁcation number Out of Service Erase 84 erasing 150 method 154 PCL 91 Not enough free space in ﬂash...
Page 289 71 horizontal light bands 207 printer messages recycling light print 208 Defective ﬂash detected 232 Lexmark packaging 183 mottled print and dots 210 Non‑Lexmark supply 234 Lexmark products 182 paper curl 211 Not enough free space in ﬂash...
Page 290 Index resetting jagged text 247 SMTP settings supply usage counters 234 scanning quality problem 246 conﬁguring 46 resetting supply usage scanning to an FTP server sorting multiple copies 44 counters 180 using the control panel 68 spoken passwords resetting the supply usage scheduling a fax 64 enabling 27 counters 234...
Page 291 245 repeating defects 213 using Display Customization 20 poor copy quality 246 skewed print 212 using genuine Lexmark parts and scanner does not respond 249 solid black pages 214 supplies 162 scanner unit does not text or images cut off 215...
Page 292 Index Wi‑Fi network deactivating 157 Wi‑Fi Protected Setup wireless network 154 wrinkled paper 204...

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