Intel iSBX 350 PARALLEL MULTIMODULE BOARD Hardware Reference Manual page 22

Service Information
Always contact the MCSD Technical Support Center
before returning a product to Intel for service or
repair. You will be given a "Repair Authorization
Number", shipping instructions, and other impor-
tant information which will help Intel provide you
with fast, efficient service. If the product is being
returned because of damage sustained during
shipment from Intel, or if the product is out of
warranty, a purchase order is necessary in order for
the MCSD Technical Support Center to initiate the
repair.
In preparing the product for shipment to the MCSD
Technical Support Center, use the original factory
packaging material, if available. If the original
packaging is not available, wrap the product in a
5-2
iSBX 350
cushioning material such as Air Cap TH-240 (or
equivalent) manufactured by the Sealed Air Corpora-
tion, Hawthorne, N.J., and enclose in a heavy-duty
corrugated shipping carton. Seal the carton securely,
mark it "FRAGILE" to ensure careful handling, and
ship it to the address specified by MCSD Technical
Support Center personnel.
NOTE
Customers outside of the United States
should contact their sales source (Intel Sales
Office or Authorized Intel Distributor) for
directions on obtaining service or repair
assistance.