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Ricoh IM C320F User Manual

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User Guide

For safe and correct use, be sure to read Safety Information separately

provided before using the machine.

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Summary of Contents for Ricoh IM C320F

Page 1 User Guide For safe and correct use, be sure to read Safety Information separately provided before using the machine.
Page 3 Changing the Display Language ..................25 Basic Operation of Applications ..................27 Confirming the Functions that Are Added in RICOH Always Current Technology ..27 How to Use the Copy Screen ................... 27 How to Use the Fax Screen....................31 How to Use the Scanner Screen ..................
Page 4 2. Copy Basic Copying ........................83 Basic Procedure for Copying Documents ............... 83 Making Enlarged or Reduced Copies ................90 Duplex Copying ........................ 95 Combining and Copying a Multi-page Original onto a Single Sheet of Paper ....97 Copying onto Envelopes ....................100 Special Copying .........................
Page 5 Scanning Documents and Sending the Scanned Data by E-mail ......... 147 Scanning Documents and Sending the Scanned Data to a Folder ....... 151 Scanning an Original with Suitable Quality and Density ..........163 Settings for E-mail and Scan Data ..................166 Specifying the File Type or File Name When Scanning a Document ......
Page 6 Preparing the Server to Use for User Authentication ........... 292 Logging in to the Machine Using an IC Card or a Smart Device ........297 Limiting Available Functions..................301 Executing a Print Job with Authentication Information Only ........302 Specifying the Policy on Login/Logout ................304 Access Control .......................
Page 7 Environmental Regulations ................... 397 Notes for wireless LAN and Bluetooth ................400 Copyright Information about Installed Software ............401 Trademarks (User Guide) ....................401 11. Driver Installation Guide Installing the Printer Driver ....................405 Installing the Printer Driver by Using Device Software Manager Installer ....405 Installing the Printer Driver for Network Connection (Windows) ........
Page 9 1. Introduction and Basic Operations About This Manual Abbreviated Names of Options In the manuals, the abbreviated names of options are used. The abbreviated names and corresponding product names are as follows: Options that can be attached to the machine differ depending on the machine type. page 391 "Machine Options"...
Page 10 1. Introduction and Basic Operations Basic Operation of the Machine Turning On and Off the Power To turn the machine on and off, press the main power switch on the front left side of the machine. Turning On the Main Power •...
Page 11 Basic Operation of the Machine Turning Off the Main Power • Do not turn off the power while the machine is in operation. To turn the power off, confirm that the operation is finished. • Do not hold down the main power switch while turning off the main power. Doing so forcibly turns off the machine's power and may damage the internal storage or memory and cause malfunctions.
Page 12 1. Introduction and Basic Operations the machine for a specified period of time, the machine emits a clicking sound and enters Fusing Unit Off mode. • You can specify whether to enable the Fusing Unit Off mode and the time to wait before the machine enters Fusing Unit Off mode under [Fusing Unit Off Mode (Energy Saving) On/Off].
Page 13 Basic Operation of the Machine • When the "Add Toner" message appears • When toner is being replenished • When one of the following screens is displayed: • System Settings • Counter • Address Book • Tray/Paper Settings • When data is being processed •...
Page 14 1. Introduction and Basic Operations Front and Left View 1. Auto Document Feeder (ADF) If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. The one‐pass duplex scanning ADF is the ADF that can scan both sides of an original simultaneously.
Page 15 Basic Operation of the Machine 6. Paper tray (Tray 1) Standard paper tray. Load paper here. page 56 "Loading Paper into the Paper Tray" 7. Lower paper tray (Tray 2) Optional paper trays. Load paper here. page 56 "Loading Paper into the Paper Tray" 8.
Page 16 1. Introduction and Basic Operations 5. Right cover Open to replace the waste toner bottle. 6. Main power switch To turn the power on and off, press the main power switch. page 8 "Turning On and Off the Power" 7. Bypass tray cover Open to use the bypass tray.
Page 17 (@Remote) over the Internet. • (mainly Europe) When touching the machine, you may experience a static shock which is harmless to humans. For details, refer to the following : https://www.ricoh- europe.com/support/environmental-health-safety-product-information/ricoh- static-shock Names and Functions of the Control Panel The touch panel (Smart Operation Panel) that displays the operation screen of the machine is referred to as the "Control Panel".
Page 18 17 "How to Use the Home Screen" page 20 "Intuitive Screen Operation Using Fingertips" 3. Touch mark Used to connect the machine and a smart device with the RICOH Smart Device Connector. See "Using the Machine Functions from a Mobile Device", User Guide in English.
Page 19 Basic Operation of the Machine LED Indicators 1. Fax indicator Indicates the status of the fax function. • Flashing: transmitting and receiving data • Lit: receiving data (Substitute RX File/Memory Lock Reception/Personal Box) 2. Data In indicator Flashes when the machine is receiving data sent from the printer driver or LAN-Fax driver.
Page 20 1. Introduction and Basic Operations 1. Login icon This icon is displayed when users are logged in. When you press the icon, the names of the users who are currently logged in are displayed. 2. System Message Displays system and application messages. If there are two or more messages, they will be displayed alternately.
Page 21 Basic Operation of the Machine 4. [Login]/[Logout] These keys are displayed when user authentication or administrator authentication is enabled. Press the keys to log in to or log out from the machine. page 37 "Logging In from the Control Panel" 5.
Page 22 1. Introduction and Basic Operations 12. [Back] Press to return to the previous screen. 13. Date/Time and Toner remaining The current date and time is displayed. To display the information about Toner remaining, specify [Display Time/Remaining Toner] of [System Bar Settings] to [Remaining Toner]. See "Display/Input", User Guide in English.
Page 23 Basic Operation of the Machine Drag (for moving an icon) Press and hold an icon, and then slide your finger while pressing on the screen to move the icon. Long tap (for displaying the available menu screen) Press and hold on a blank area on the screen to display the menu screen. On the Home screen you can add a folder or change the wallpaper from the menu.
Page 24 1. Introduction and Basic Operations Pinch-out (for zooming in the screen) Touch the screen with your thumb and forefinger, and spread them apart. You can also zoom in the screen by tapping the screen twice quickly. When you quickly tap the screen twice again, the screen returns to full display.
Page 25 Basic Operation of the Machine 1. System Settings Specify the operation panel display, machine operation settings, operation sounds, timer, network settings and other settings. For the list of setting items, see "System Settings Items", User Guide in English. 2. Address Book Manage the destination for sending data from the fax or scanner or the authentication information for logging in to the machine.
Page 26 Wizard format when the machine is moved to a different location or the environment in which the machine is used changes. In [Cloud Settings], you can register or unregister the machine with RICOH Smart Integration. Also, you can change settings related to Cloud Services by using the Cloud Settings.
Page 27 Basic Operation of the Machine 9. Counter Display and print the total number of sheets printed for each function. See "Checking the Counter of the Machine for Each Color Category", User Guide in English. • If administrator authentication has been set, contact the administrator to change the settings.
Page 28 1. Introduction and Basic Operations 2. Select the language you want to display. 3. Press [OK].
Page 29 Basic Operation of Applications Confirming the Functions that Are Added in RICOH Always Current Technology You can install the upgrade package for the machine's functions by RICOH Always Current Technology. You can apply the latest functions developed after purchase and security updates.
Page 30 1. Introduction and Basic Operations Standard View The basic functions that are used frequently are displayed with big keys. Scroll down the screen to see the keys used to configure the functions for finishing or editing. Full View You can see all the function keys on a single screen. You do not need to scroll through the screens to select a function.
Page 31 Basic Operation of Applications How to Use the Copy Screen (Standard) 1. Copy function keys Press a key to select the function to assign to the key. Flick up and down on the screen to display the keys out of the visible area. The keys with assigned functions are displayed in yellow or with in the upper left corner.
Page 32 1. Introduction and Basic Operations 5. [Sample Copy] Press to make a partial copy as a test before proceeding to copy the rest of the original. See "Making a Partial Copy as a Test and Copying the Rest of the Original", User Guide in English.
Page 33 Basic Operation of Applications 1. Copy function keys Press a key to select the function to assign to the key. The keys with assigned functions are displayed in yellow. To see the display area in the illustration below, press or flick to the left or right. 2.
Page 34 1. Introduction and Basic Operations 1. Destination type selection Switch the destination type between [Fax] (including IP-Fax) , [Internet Fax], [Email] and [Folder]. The items displayed in the address book and destination entry screen for manual entry change also when you switch the destination type. 2.
Page 35 Basic Operation of Applications How to Use the Scanner Screen There are five kinds of functions and settings on the Scanner screen. 1. Destination type selection You can switch between [Scan to Email] and [Scan to Folder]. The items displayed in the address book and destination entry screen for manual entry also change when you switch the destination type.
Page 36 1. Introduction and Basic Operations 5. Recommended Settings You can see the preset settings in the machine. How to Use the Document Server Screen In the [Document Server] screen, you can store the documents in the machine by scanning them. Scanned documents are stored in a folder on the document server.
Page 37 Basic Operation of Applications 2. Search key Press to search for the folder. 3. Status of the document server Shows the amount of memory available on the document server. 4. [Close] Press to close the [Edit Folder/File] screen. 5. [Create New Folder] Press to create a new folder.
Page 38 1. Introduction and Basic Operations Press the same sort key again to switch between ascending and descending order. 3. Search key Press to search for the document. 4. Display selector Press to switch between the list and thumbnail displays. 5. [Preview/Details] Press to preview the document or confirm details, such as file size.
Page 39 User Authentication User Authentication Logging In from the Control Panel When the machine is configured by the administrator to restrict use by unauthorized users, you must authenticate your login information before starting the operation. The authentication methods are described below. •...
Page 40 1. Introduction and Basic Operations To prevent use of the machine by an unauthorized person, always log out when you have finished using the machine. While a user is logged in, the name of the user is displayed in the system message. •...
Page 41 User Authentication 2. Press [User Name]. 3. Enter the login user name, and then press [Done]. 4. Press [Password]. 5. Enter the login password, and then press [Done]. 6. Press [Login]. • If an incorrect password is entered a specified number of times, login with the same name is disabled (Lockout Function).
Page 42 Logging In Using a Mobile Device Log in to the machine using the RICOH Smart Device Connector app on your mobile device. You need a mobile device that supports Bluetooth Low Energy (BLE).
Page 43 User Authentication 3. Press [NEXT]. 4. Display the login screen on the control panel of the machine, and hold the mobile device over the touch mark. • To log out from the machine, hold the mobile device over the touch mark on the control panel or press [Logout] at the top right on the screen.
Page 44 1. Introduction and Basic Operations Changing the Login Password by Using the Control Panel When Basic Authentication, Windows Authentication, or LDAP Authentication is configured on the machine, change the password periodically to prevent use of the machine by an unauthorized person. Passwords can contain the following characters.
Page 45 User Authentication 6. Press [OK] twice. 7. After completing the procedure, press [Home] ( • If a message prompting you to contact the administrator to back up the address book appears on the screen, ask the administrator to back up the address book. •...
Page 46 1. Introduction and Basic Operations Customization of the Machine Settings Adding a Frequently Used Application or Widget to the Home Screen You can use a frequently used icon or widget easily by adding it to the Home screen. You can organize the icons on the Home screen as you like by changing their order or using folders.
Page 47 Customization of the Machine Settings Adding an Icon/Widget to the Home Screen 1. Press the application list icon on the Home screen. 2. Press and hold the icon or widget to be added to the application list screen. • Select the [WIDGET] tab to add a widget, or select the [PROGRAM] tab to add a program.
Page 48 1. Introduction and Basic Operations 1. Press [Menu] ( ) on the bottom center of the Home screen. 2. Press [Reset Home Screen], and then press [OK]. Creating a Folder to Organize Icons 1. Press and hold a spot on the Home screen where you want to create a folder. 2.
Page 49 Customization of the Machine Settings • You can register the following number of items as programs. • Copy: 25 items • Fax: 100 items • Scanner: 100 items • Document Server: 25 items You can prohibit users other than the machine administrator, or a custom-privileges administrator that has equal privileges, from registering a program.
Page 50 1. Introduction and Basic Operations 2. Specify scan and output settings to be registered as a program. When using the Document Server, specify the settings on the [Print Settings] screen. To display the [Print Settings] screen, select the document to print on the [Print File] screen, and then press [Print Settings].
Page 51 Customization of the Machine Settings Even if you select [Cancel], you can add shortcuts to the program to the Home screen after the program registration is complete. Shortcuts to programs stored in Document Server mode cannot be registered to the [Home] screen.
Page 52 1. Introduction and Basic Operations 3. Press the program number to be changed. 4. Change the scan and output settings. 5. Press [Menu] ( ), and then press [Set Current Settings to Program]. 6. Select a program number to register the changed settings. •...
Page 53 Placing an Original and Loading Paper Placing an Original and Loading Paper Placing an Original on the Exposure Glass Use the exposure glass to scan originals that cannot be placed in the auto document feeder (ADF), such as books and license cards. •...
Page 54 1. Introduction and Basic Operations • Do not open or close the ADF with your hands placed in the space between the ADF and exposure glass. • If you place a thick original on the exposure glass and lower the ADF, the right hinge of the ADF may come loose.
Page 55 Placing an Original and Loading Paper • For details about the sizes of originals that you can place in the ADF, see the following: page 367 "Recommended Original Size and Weight" • If the originals described below are placed in the ADF, it may cause misfeeds, white lines, or black lines, or result in damage to the originals.
Page 56 1. Introduction and Basic Operations • Fan sheets before loading so that multiple originals do not stick to each other and are not fed at the same time. If the edge of the paper is not cut well, the edges of the paper curl back, forming what are called burrs.
Page 57 Placing an Original and Loading Paper • Do not add originals while other originals are being fed. • If you want to add the originals to the bottom of the original stack on the ADF, remove the originals temporarily to add the new originals, and then reload the combined stack of originals.
Page 58 1. Introduction and Basic Operations Adjust the paper guides so there are no spaces between the paper guides and the originals. If there are any gaps, the originals may be fed skewed and be damaged. • To scan originals larger than A4 or 8 ×...
Page 59 Placing an Original and Loading Paper • Before loading paper into a tray, check the paper size and type that can be loaded in the tray. page 355 "Recommended Paper Sizes and Types" • To load thin paper, thick paper, or other special paper, specify the paper type or thickness in [Tray/Paper Settings] of [Settings].
Page 60 1. Introduction and Basic Operations • Do not stack paper over the limit mark on the side fence. If you load paper over the limit mark, the printed images may become slanted or a paper jam may occur. • If the side fences and the end fence are too loose or too tight when regular size paper is loaded, the paper may not feed properly or may cause a paper jam, so set the side fences and the end fence to fit to the size of the paper.
Page 61 Placing an Original and Loading Paper 2. Remove paper if loaded. 3. While pressing the release lever on the right end fence, slide the side fences outward. 4. While pressing the release lever of the end fence, slide the end fence outward. 5.
Page 62 1. Introduction and Basic Operations 6. While pressing the release lever, adjust the side and end fences to the paper size. Do not leave spaces between the paper and fences. 7. Put the paper tray back as it was. Lift up the front side of the paper tray and insert the paper tray, and then slowly push it completely in.
Page 63 Placing an Original and Loading Paper • Example of a gap between the fences and the paper • Example when the fences are too tight and the paper is pushed up • When loading regular size paper, do not move the loaded paper stack in the paper tray too much;...
Page 64 1. Introduction and Basic Operations 4. Press the release lever on the end fence to adjust the position of the end fence. When loading regular size paper (A4, B5, etc.), press the release lever as you adjust the position of the end fence to the size of the paper you want to load. When loading custom size paper, move the end fence and position it wider than the paper size.
Page 65 Placing an Original and Loading Paper 7. Put the paper tray back as it was. Lift up the front side of the paper tray and insert the paper tray, and then slowly push it completely in. If the paper tray is damaged, it may cause a paper jam. Also, if you push the tray forcibly, the end fence of the tray may be moved.
Page 66 1. Introduction and Basic Operations • Do not stack paper over the limit mark. If you load paper over the limit mark, the print image may be slanted or the paper may be jammed. • 5 sheets of the paper designated as [Thick Paper 2] can be loaded at one time. page 360 "Paper Thickness for Each Paper Weight"...
Page 67 Placing an Original and Loading Paper 3. Align the paper guides to the paper size. • To load paper on the bypass tray, it is better to orient it in the direction of Specifying Regular Sizes Using the Control Panel 1.
Page 68 1. Introduction and Basic Operations 5. Press [Paper Size]. To specify for the bypass tray, press [Paper Size: Printer]. 6. Choose one paper size from the list shown, and then press [OK]. 7. Press [OK]. 8. After completing the configuration, press [Home] ( Specifying a Custom Size Paper Using the Control Panel 1.
Page 69 Placing an Original and Loading Paper 3. Press [Paper Size/Paper Type]. 4. Press one tray to set. 5. Press [Paper Size]. To specify for the bypass tray, press [Paper Size: Printer]. 6. Press [Custom] from the list shown. 7. Press the value in the "A" or "B" field, and then enter the new value. Specify the values within the numbers of "<...
Page 70 1. Introduction and Basic Operations 8. Press [OK] three times. 9. After completing the configuration, press [Home] ( Specifying Paper Type and Thickness Settings If the print settings and the loaded paper that are used for a print job do not match, a mismatch error occurs.
Page 71 Placing an Original and Loading Paper 2. Press [Tray/Paper Settings]. 3. Press [Paper Size/Paper Type]. 4. Press one tray to set. 5. Press [Paper Type/Thickness].
Page 72 1. Introduction and Basic Operations 6. Choose one paper type and paper thickness from the list shown, and then press [OK]. 7. Press [OK]. 8. After completing the configuration, press [Home] (...
Page 73 Address Book Address Book Registering/Changing/Deleting Fax Numbers in the Address Book By registering the destinations to which you frequently send faxes together with the send conditions in the address book, you can easily send faxes. Registering a Fax Number and Send Conditions 1.
Page 74 1. Introduction and Basic Operations 4. Press [Destinations] tab [Fax]. 5. Specify the Fax Destinations and send conditions. • Select Line: Select the line to use. • Fax Destination: Register the fax destination. • International Transmission Mode: Specify whether to reduce errors occurring when sending abroad.
Page 75 Address Book 7. Press [OK]. 8. After completing the procedure, press [Home] ( 9. When a message prompting you to back up the address book appears on the screen, press [Go to Backup] to back up the address book. • If a message prompting you to contact the administrator to back up the address book appears on the screen, ask the administrator to back up the address book.
Page 76 1. Introduction and Basic Operations See "Making a Backup or Restoring the Address Book", User Guide in English.
Page 77 Operating or Configuring the Machine from Computer (Web Image Monitor) Operating or Configuring the Machine from Computer (Web Image Monitor) Web Image Monitor is a tool that can check the machine status and configure machine settings from your computer. If the machine and your computer are ready to connect to the network, you can access Web Image Monitor just by entering the IP address or host name of the machine in the address bar of your web browser.
Page 78 1. Introduction and Basic Operations Function summary Procedure and reference Displaying list/history of print jobs, and • Job list canceling print jobs Displayed by going to You can check the printing status and [Status/Information] in Web Image print history of the machine from your Monitor [Job] [Job List]...
Page 79 Operating or Configuring the Machine from Computer (Web Image Monitor) Function summary Procedure and reference Setting auto email notification See "Machine Status Notification by E- mail", User Guide in English. You can configure the machine to send emails to notify you about the machine's status, such as when paper has run out or a paper jam has occurred.
Page 80 1. Introduction and Basic Operations Function summary Procedure and reference See "Restricting the Users Who Can Access the Stored Reception Files", User Guide in English. Registration of the address book See "Registering User Information from Web Image Monitor", User Guide in You can add login users or destinations to English.
Page 81 Operating or Configuring the Machine from Computer (Web Image Monitor) What you can do Function Not logged in User Administrator Machine status Machine settings Machine setting change Job list Job history Access to Address Book File operation in Document Server Network settings Network settings change Cancel printing...
Page 82 1. Introduction and Basic Operations When entering the IPv4 address, do not enter "0" for each segment. If "192.168.001.010" is entered, you cannot access the machine. 2. Confirming the machine status or settings on the top page of Web Image Monitor. The machine status and remaining amount of consumables are displayed.
Page 83 Operating or Configuring the Machine from Computer (Web Image Monitor) • Status/Information: Displays the machine status, option configuration, counter, and job status. • Device Management: Manages the machine settings and Address Book. • Print Job/Stored File: Operates the files stored in the printer driver or document server.
Page 84 1. Introduction and Basic Operations 2. Click [Configuration] on the "Device Management" menu on Web Image Monitor. 3. Click [Webpage] under the "Webpage" category. 4. In "Download Help File", select the operating system and displayed language, and then click [Download]. 5.
Page 85 2. Copy Basic Copying Basic Procedure for Copying Documents Set the original on the exposure glass or auto document feeder (ADF) to make a copy. • If the previous setting is still active, press [Reset] before copying. 1. Press [Copy] on the Home screen. 2.
Page 86 2. Copy When placing originals, such as A4 or 8 × 11 (LT) in a readable orientation, place them as shown below, and then specify [Original Orientation]. Place Orientation Exposure Glass Place the original face down in a readable orientation. Place the original face up in a readable...
Page 87 Basic Copying 6. Select the color mode. Colors with high brightness, such as yellow, may be printed lighter if [Black & White] is selected for the color mode. Select [Full Color] if a color with high brightness was not printed. 7.
Page 88 2. Copy • If you scan the originals in advance, then even if paper runs out or an error occurs, copying is performed automatically when the machine is ready to execute copying. • You can register frequently used settings such as color mode and duplex copy as default values.
Page 89 Basic Copying 5. Press [Use Paper Tray Settings]. 6. Press [Start]. Selecting a Regular Size for the Original To copy a regular size original, select the size of the originals from the regular sizes. 1. Press [Copy] on the Home screen. 2.
Page 90 2. Copy 4. Press [Original Setting/Store File] [Original Size]. 5. Press [Custom Size]. 6. Enter the values of X and Y that you measured in Step 1, and then proceed to the next screen. 7. Check that the orientation of the original is specified correctly, and then press [OK].
Page 91 Basic Copying 1. Press [Reserve] on the execution screen of a copy job. 2. Place a new original to scan on the machine. page 83 "Basic Procedure for Copying Documents" 3. Specify 2 sided, Combine, Sort, and other copy settings if necessary. page 95 "Duplex Copying"...
Page 92 2. Copy 1. Press [Interrupt] on the execution screen of a copy job. 2. When the scanning stops, remove the original being copied. 3. Place a new original to scan on the machine. page 83 "Basic Procedure for Copying Documents" 4.
Page 93 Basic Copying Specifying a Copy Ratio or Size 1. Press [Copy] on the Home screen. 2. Place the original. page 83 "Basic Procedure for Copying Documents" The base point of reduce/enlarge is different for the exposure glass and Auto Document Feeder (ADF) as shown in the following table: Setting Base point Enlarge...
Page 94 2. Copy Specifying a size (Size Magnification) Scroll down the [Copy Ratio] screen to press [Specify Copy Size], and then enter the length of the original and copied image, and then press [OK]. Specify the vertical and horizontal magnification individually (Directional Magnification(%)) Scroll down the [Copy Ratio] screen to press [Directional Magnification(%)], and then enter the vertical and horizontal magnification, and then press [OK].
Page 95 Basic Copying Specify the vertical and horizontal lengths (Directional Size Magnification) Scroll down the [Copy Ratio] screen to press [Directional Mag.(mm)] or [Directional Mag.(inch)], and then enter the length of the original and copied image, and then press [OK]. You can separately enlarge or reduce the vertical length and horizontal length of the image.
Page 96 2. Copy 1. Press [Copy] on the Home screen. 2. Place the original. page 83 "Basic Procedure for Copying Documents" 3. On the Copy screen, press [Copy Ratio] and [Fit to Paper Size]. 4. Select the tray loaded with the paper to use. When the orientations of the original and paper in the paper tray do not match, the machine rotates the copied image automatically.
Page 97 Basic Copying 5. Press [Start]. Reducing Slightly to Increase the Margins The original is reduced to 93% in size and printed in the center of the paper. This setting is useful if you want to copy an original to a paper of the same size without the edges being slightly cropped when copied in full size or to increase the margins.
Page 98 2. Copy For details about the sizes, orientations, and weights of paper that can be used in the duplex function, see the following section: page 369 "Specifications for the Main Unit" page 385 "Specifications for ADF" 1. Press [Copy] on the Home screen. 2.
Page 99 Basic Copying 4. Press [Start]. When placing the originals on the exposure glass, press [Finish Scn] after scanning all of the originals if necessary according to the setting contents and number of originals. • You can specify the margins in [Settings] [Copier / Document Server Settings] [Edit / Stamp] [Margin].
Page 100 2. Copy Original Orientation Combine 2 pages Combine 4 pages Combine 8 pages 1. Press [Copy] on the Home screen. 2. On the Copy screen, press [1 sided→Comb 2 orig]. To combine with the settings other than those displayed on the keys 1.
Page 101 Basic Copying 4. Press [OK]. 3. Press the paper tray select key and select the paper to copy onto. 4. Place an original. page 83 "Basic Procedure for Copying Documents" To position the right-page first and then the left page when copying an original written longitudinally, place the original upside down in the ADF.
Page 102 2. Copy Copying onto Envelopes To copy onto envelopes that are not usually used, set them in the bypass tray. If you copy onto envelopes frequently, set them in the paper tray. Copying onto Envelopes in the Bypass Tray • The Duplex Copy function cannot be used for envelopes. If Duplex Copy is specified, press one of the following keys to cancel the setting.
Page 103 Basic Copying 3. Press [Change Setting]. 4. Select [Envelope], and then proceed to the next screen. To change the envelope weight, press [ChngThickness] to specify the weight. 5. Select the envelope size that you set, and then press [OK]. When you select [Custom Size], enter the envelope size. 6.
Page 104 2. Copy 8. Press [Start]. Copying onto Envelopes in the Paper Tray • The Duplex Copy function cannot be used for envelopes. If Duplex Copy is specified, press one of the following keys to cancel the setting. 1. Set the envelopes in the paper tray. page 362 "Envelope Orientation and Recommended Status"...
Page 105 Basic Copying 7. Press [Start].
Page 106 2. Copy Special Copying Copying in Page Order When copying two or more copies of multi-page originals, you can specify the page order. Sort Copies in the order of the original. 1. Press [Copy] on the Home screen. 2. Place the original. page 83 "Basic Procedure for Copying Documents"...
Page 107 3. Document Server Saving Documents Saving Documents in Document Server You can save documents scanned by the machine in the document server. You can also save them using the printer driver. See "Storing Documents to Print in the Machine", User Guide in English. •...
Page 108 3. Document Server 3. Specify the folder to save documents, the file name, and other settings. • Folder: Select the "Shared Folder" created in the factory default configuration or a user folder created by a user to save the document. To select a user folder, create it in advance.
Page 109 Saving Documents • Even if you change the settings to [Specify Days] or [Specify Hours] after documents have been saved with [Auto Delete File in Document Server] set to [Off], the documents will not be deleted automatically. Only the documents saved after a setting change are deleted automatically.
Page 110 3. Document Server Printing Documents Printing Documents in Document Server You can print the documents saved in the document server with the same settings, paper size, color mode, and other settings specified when the documents were scanned. You can also change the print settings or specify a page to print. •...
Page 111 Printing Documents 3. Select a folder. • Press [Search Folder] to search for a folder by folder name or number. • If you select a password-protected folder, enter the password, and then press [OK]. 4. Select the document to print. •...
Page 112 3. Document Server • When you select [Printing Order] in the menu to the right of the folder name after selecting multiple documents, the selected documents are displayed in the order they are print. • Press [Selected File:] to display only the documents that you have selected. •...
Page 113 Printing Documents 2. On the document server screen, press [Print File]. 3. Select a folder. • Press [Search Folder] to search for a folder by folder name or number. • If you select a password-protected folder, enter the password, and then press [OK].
Page 114 3. Document Server 6. Press [Start]. Specifying a Page to Print 1. On the Home screen, press [Document Server]. 2. On the document server screen, press [Print File]. 3. Select a folder. • Press [Search Folder] to search for a folder by folder name or number. •...
Page 115 Printing Documents 6. Specify the page to print. • Specify Page: Enter the page to print. • Specify Range: Enter the page printing starts in "Start Page" and the page printing ends in "End Page". • Select Tray: Select a paper tray to use for printing. 7.
Page 116 3. Document Server...
Page 117 4. Fax Fax Transmission Basic Procedure for Transmitting Faxes The machine scans an original to transmit it by fax into the machine's memory before establishing a communication with the destination (Memory Transmission). You can also transmit a fax while confirming the status of the fax destination. See "Sending a Fax While Scanning the Original", User Guide in English.
Page 118 4. Fax 5. Specify the destination. • To enter the fax number manually, select the destination from the destination history, or search for the destination in the machine address book and registered LDAP server, press , and specify the destination. You can also enter the fax number manually by pressing You can select only the destination entered using the numeric keypad from the history.
Page 119 Fax Transmission • If you want to change the registered contents of the specified destination or register a new destination, press and then select [Add/Edit Address Book] to change or newly register the destination on the address book screen. page 71 "Registering/Changing/Deleting Fax Numbers in the Address Book" When you select [Add/Edit Address Book], the settings you have made will be reset.
Page 120 4. Fax • To use tone-dialing in a pulse-dialing environment, press [Tone]. A tone signal is generated for every number you enter afterward. • You can perform immediate transmission only when the total number of destinations specified for all documents exceeds the maximum value. •...
Page 121 Fax Transmission (Application) Fax Transmission (Application) Confirming the Scanned Image Before Sending a Fax You can display the preview of the scanned document on the display of the machine to check if it is scanned as specified. This function cannot be used when sending a fax while using any of the following: •...
Page 122 4. Fax 5. Specify the destination on the fax screen, and then press [Start]. 6. Check the preview. • Flick the image left or right to switch between the pages. • Pinch in or out on the image to zoom in or out. 7.
Page 123 Confirmation of the Transmission Information Confirmation of the Transmission Information Viewing the Transmission Result of Sent Faxes You can check the result of a fax transmission on the fax screen, in various reports, or on the screen of a computer. The following reports are printed according to the transmission result or the settings: •...
Page 124 4. Fax 2. Press [Job Status/Stop] on the fax screen. 3. Press [Transmission Result], and select the transmission result to display. • Display All Displays the transmission results from among the total number of both transmission and reception results, which cannot exceed 1,000. •...
Page 125 Confirmation of the Transmission Information • To display the result of the transmission that is completed while displaying the transmission results, close the transmission result screen and open it again. • You cannot confirm or change an outgoing document in LAN-Fax, document waiting, or document whose status is "Trnsmtg.".
Page 126 4. Fax Viewing Memory Storage Report This report is printed when [Print] is selected in "Memory Storage Report" under [Fax Settings] [Others] [Report Output Settings] [Report Auto Print Settings] and a document to be sent by Memory Transmission is stored in the memory. See "Others (Fax Settings)", User Guide in English.
Page 127 Confirmation of the Transmission Information 4. Select the [Notification of Result] check box, and then press [OK]. 5. To send a notification e-mail to a destination other than the sender, press [Notification of Result] on the [Settings] screen, and then specify the destination of the e-mail.
Page 128 4. Fax 1. Log in to Web Image Monitor as the machine administrator. When administrators with custom privileges are registered, an administrator with privileges to operate jobs can also log in to the machine and change settings. See "Logging in to Web Image Monitor", User Guide in English. 2.
Page 129 5. Printer Basic Printing Basic Procedure for Printing Documents Specify the printer driver and configure the Document Size, Paper Type, and other settings to print a document. To print a document on the computer, you must install the printer driver on the computer.
Page 130 5. Printer 2. Specify the Document Size, Paper Type, Input Tray, and other settings. You can configure the basic settings just by using the [Basic] tab. • Job Type: Select [Normal Print] to execute printing immediately. You can make a partial print as a test and proceed to print the rest of the document (Sample Print).
Page 131 Basic Printing • Copies: Enter the print quantity. • Orientation: Specify the orientation of the document. Select Portrait or Landscape. • Input Tray: Select the tray loaded with the paper to use. When you select [Auto Tray Select], a suitable paper tray is selected automatically according to the specified [Print On] and [Paper Type].
Page 132 5. Printer • When you use the driver distributed from the print server, [Standard settings] specified in the print server are displayed as the default. Printing a Document in macOS In the following example procedure, macOS 12.2 is used. The procedure may vary for different versions.
Page 133 Basic Printing Paper Feed • All Pages From: Select the tray loaded with the paper to use. When you select [Auto Select], a suitable paper tray is selected automatically according to the specified paper size and paper type. When the paper of the specified size is not loaded on the machine, printing is performed following the settings of the machine.
Page 134 5. Printer 5. After completing the configuration, click [Print] to print. Changing a default values of the printer settings (Windows) 1. Display the [Devices and Printers] screen. Windows 11 1. On the [Start] menu, click [All apps] [Windows Tools] [Control Panel]. 2.
Page 135 Basic Printing 3. In [2 sided:] on the [Basic] tab, specify the binding side of and way to open the paper. Orientation of the original and opening type Orientation Long Edge Bind: Short Edge Bind: Left/Top Top/Left Portrait Landscape 4. After completing the configuration, click [OK] to print. Specifying 2-sided Print (macOS) Specify 2-sided Print on the [Layout] menu.
Page 136 5. Printer You can print up to 16 pages on a single sheet and specify the order to arrange the pages on the sheet. Specifying the Combine 2 Originals Function (Windows) Specify the Combine 2 Originals function on the [Basic] tab. 1.
Page 137 Basic Printing 4. After completing the configuration, click [Print] to print. Printing on Envelopes Load envelopes in the bypass tray or paper tray. Load envelopes in the machine and change the Tray Paper Settings in the Control Panel. Printing on Envelopes Loaded on the Bypass Tray 1.
Page 138 5. Printer 4. Press [Paper Size/Paper Type]. 5. Press [Bypass Tray] [Paper Size: Printer], and then select the size of the envelopes. • If the size of the loaded envelope is not included in the list, select [Custom] and enter the value. 6.
Page 139 Basic Printing 8. Press [OK] twice. 9. After completing the configuration, press [Home] ( 10. Open a document to print in the computer, and display the setting screen of the printer driver from the print menu application. 11. Specify the paper size and paper type. Windows •...
Page 140 5. Printer macOS • Paper Size: Select the envelope size. If the envelope size is not included among the options, select [Manage Custom Sizes] and enter the value. • Paper Type: Envelope To print in landscape orientation, select [On] for [Rotate by 180 degrees] in [Basic] in "Feature Sets".
Page 141 Basic Printing 2. On the Home screen, press [Settings]. 3. On the Settings screen, press [Tray/Paper Settings]. 4. Press [Paper Size/Paper Type], and then select the tray in which the envelopes are loaded. 5. Press [Paper Size], and select the size of the envelopes. •...
Page 142 5. Printer 8. Press [OK] twice. 9. After completing the configuration, press [Home] ( 10. Open a document to print in the computer, and display the setting screen of the printer driver from the print menu application. 11. Specify the paper size and paper type. Windows •...
Page 143 Basic Printing macOS • Paper Size: Select the envelope size. If the envelope size is not included among the options, select [Manage Custom Sizes] and enter the value. • Paper Type: Envelope To print in landscape orientation, select [On] for [Rotate by 180 degrees] in [Basic] in "Feature Sets".
Page 144 5. Printer Storing and Printing Documents Printing Documents Stored in the Printer from the Control Panel To print a document stored from the printer driver in the machine, perform the print operation on Quick Print Release of the control panel. The file administrator also can delete unneeded documents and unlock documents locked by entering an invalid password.
Page 145 Storing and Printing Documents 4. Press [Print] twice.
Page 146 5. Printer Printing from a Storage Media Printing from a USB Flash Memory Device Directly You can connect a memory storage device to the media slot of the machine and print the files stored on it. Use this to print external data easily. •...
Page 147 Printing from a Storage Media Printing from a Memory Storage Device or Scan Application 1. On the Home screen, press [Print/Scan (Memory Storage Device)] 2. Insert a memory storage device in the media slot on the side of the control panel. 3.
Page 148 5. Printer 5. Press [Print Settings] to specify the settings of 2-Sided Print or Finishing as necessary. • Full Color: Select whether to print in color. The machine may print a document that appears to be black-and-white in color printing mode. To print a document in full black-and-white, select [Black and White].
Page 149 6. Scan Basic Scanning Scanning Documents and Sending the Scanned Data by E-mail Scan a document and attach the scanned data to an e-mail and send it from the machine. • Configure the SMTP server and network settings in advance. See "Configuring the Settings to Send E-mails from the Machine", User Guide in English.
Page 150 6. Scan 2. Select [Scan to Email] on the scanner screen. 3. Place the original on the scanner. See "Placing an Original to Scan", User Guide in English. 4. Press [Send Settings] on the scanner screen. 5. Press [Sender] and specify the sender. •...
Page 151 Basic Scanning • To enter the e-mail address manually, select the destination from the destination history, or search for the destination in the machine address book and registered LDAP server, press , and specify the destination. • When specifying an e-mail address by entering it manually, you can register the e-mail address in the address book before sending the e-mail.
Page 152 6. Scan • If you want to change the registered contents of the specified destination or register a new destination, press and then select [Add/Edit Address Book] to change or newly register a destination on the address book screen. See "Registering/Changing/Deleting E-mail Addresses in the Address Book", User Guide in English.
Page 153 (Only for Windows.) You can download Scan to Folder Configuration Tool from the website below. https://support.ricoh.com/bb/html/dr_ut_e/rc3/model/stfct/stfct.htm • Using the SMB 3.0 protocol, you can save a file to a folder, in the fileserver or in a shared folder, that has been encrypted separately.
Page 154 6. Scan 2. Click [Start] on the computer and click [Windows System] [Command Prompt]. When using Windows 11, click [Start] [All apps] [Windows Tools], and then double-click [Command Prompt]. 3. Enter "ipconfig/all" and press the [Enter] key. 4. Check the host name, enable/disable status of the DHCP server and IP address, and write down the information in [1] on the check sheet.
Page 155 Basic Scanning "USERDNSDOMAIN" is not displayed when the login user who executed the command is a local user. 7. Check the login password on the computer, and write down the information in [3] on the check sheet. The required information on the computer is confirmed. Now create a shared folder on your computer and specify the access permissions of the folder.
Page 156 6. Scan 1. Log on to Windows as a user with administrative privileges. 2. Create a new folder and write down the folder name in [4] on the check sheet. 3. Right-click the created folder, and then click [Properties]. 4. On the [Sharing] tab, click [Advanced Sharing]. 5.
Page 157 Basic Scanning 6. Select [Everyone] under [Group or user names], and then click [Remove]. 7. Click [Add] [Advanced] [Object Types]. 8. Select [Users], and then click [OK]. 9. Click [Locations], select the name of the domain or work group the user belongs to ([2] on the check sheet) and then click [OK].
Page 158 6. Scan 12. Click [OK]. 13. Select the added user, and then select the [Allow] check box of [Change] under [Permissions]. 14. Click [OK]. 15. Click [OK] [Close]. The access permissions on the folder have been successfully configured. If you want to specify access permissions for the folder to allow other users or groups to access the folder, configure the folder as follows:...
Page 159 Basic Scanning 1. Right-click the created folder and then click [Properties]. 2. Click [Edit...] on the [Security] tab. 3. Click [Add] [Advanced]. 4. Select [Object Types] or [Locations] and click [Find Now]. 5. Select the user or group to assign permissions and click [OK]. 6.
Page 160 6. Scan 7. Click the Apple menu and select [System Preferences]. 8. In [Network], click an Ethernet connection name or [Wi-Fi] and write down the displayed IP address in [1] on the check sheet. The required information on the computer is configured. Now create a shared folder. •...
Page 161 Basic Scanning When the [Authenticate] screen is displayed, enter the password of the selected account and then click [OK]. 5. Click [+] below [Shared Folders] on the [Sharing] screen. 6. Specify the folder created in Step 1 and click [Add]. 7.
Page 162 6. Scan 2. Press [Register] on the address book screen. 3. Enter the information of the destination in the input boxes displayed on the [Name] tab, and select the title to classify the destination. 4. Press the [Destinations] tab, and then press [Folder]. 5.
Page 163 Basic Scanning Selecting a folder from the list Enter the IP address or host name of the computer on which to search for a shared folder, press [Browse Network], and then select the destination folder. Depending on the connection destination, you may need to enter the login user name and password.
Page 164 6. Scan Basic Procedure for Performing Send to Folder 1. Press [Scanner] on the Home screen. 2. Select [To Folder] on the scanner screen. 3. Place the original on the scanner. See "Placing an Original to Scan", User Guide in English. 4.
Page 165 Basic Scanning • To specify the destination again, press • You can also select the destination using the address book displayed on the scanner screen. 6. Press [Start]. • If any of the machine's security functions are enabled, select the destination from the registered folder only when you send files by Scan to Folder.
Page 166 6. Scan Original Type Appropriate for • Dropout Color The machine scans the original while erasing the specified color (Chromatic Color, Red, Green, Blue). To specify a color to erase more precisely, move toward [Narrow] in the color range to erase. Black &...
Page 167 Basic Scanning When adjusting the density • Move to the left or right to adjust the density. The colors in the scanned image darken as you move the slider to the right. • Press [Density], and then select the [Auto Density] check box to adjust the density automatically when scanning an original with a non-white background such as newspaper or a document that has show-through.
Page 168 6. Scan Settings for E-mail and Scan Data Specifying the File Type or File Name When Scanning a Document Specify the settings in [Send Settings] on the scanner screen. 1. Press [Scanner] on the Home screen. 2. Place the original on the scanner. See "Placing an Original to Scan", User Guide in English.
Page 169 Settings for E-mail and Scan Data • Single Page: PDF, High Compression PDF, PDF/A, TIFF, JPEG If you select a single-page file type when scanning multiple originals, one file is created for each single page and the number of files sent is the same as the number of pages scanned.
Page 170 6. Scan page 147 "Scanning Documents and Sending the Scanned Data by E-mail" 8. Specify the destination on the scanner screen, and press [Start]. • You can also set the security and digital signature and embed text information in the PDF file.
Page 171 Settings for E-mail and Scan Data • High Compression PDF is not compatible with Adobe Acrobat Reader 5.0/Adobe Reader 6.0 or earlier versions. • When [High Comp. PDF] is selected as the file type for scanning, areas of uneven density may appear in the scan file. If this happens, change the PDF File setting to [PDF/A] or [PDF].
Page 172 6. Scan...
Page 173 7. Maintenance Replacement and Replenishment of Consumables Replacing the Toner You can view the procedure to replace the toner by watching a movie that is displayed on the control panel. • Replace the toner after the message prompting replacement is displayed on the control panel.
Page 174 3. Replace the toner by following the procedure shown in the video. • You can also watch the video on the website. （http://support.ricoh.com/services/device/video/M0FB/toner/ww/index.html?utm _source=Ricoh&utm_medium=manual&utm_campaign=D0EX） • You can transmit data in the fax or scanner function even after the toner runs out.
Page 175 Replacement and Replenishment of Consumables Precautions When Replacing the Toner • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result. • Toner (new or used) • Toner containers while toner is inside •...
Page 176 7. Maintenance • If toner (new or used) comes into contact with your skin or clothes and smears them, take the following actions: • If toner comes into contact with your skin, wash the affected area thoroughly with soap and water. •...
Page 177 Press [Check Status] and then press [Check] under [Machine Status] tab. 2. Press the play ( ) key. 3. Replace the waste toner bottle by following the procedure shown in the video. • You can also watch the video on the website. （http://support.ricoh.com/services/device/video/M0FB/wtoner/ww/index.html?ut m_source=Ricoh&utm_medium=manual&utm_campaign=D0EX）...
Page 178 7. Maintenance Precautions When Replacing the Waste Toner Bottle • Do not store toner (new or used) or toner containers while toner is inside in a place with an open flame. The toner can ignite and result in burns or fire. •...
Page 179 Replacement and Replenishment of Consumables • If toner (new or used) comes into contact with your skin or clothes and smears them, take the following actions: • If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.
Page 180 7. Maintenance...
Page 181 8. Troubleshooting Getting Started Alert Sounds The machine notifies you with an alert sound when a paper jam occurs, the original is left on the machine, or another problem occurs. Listen to the alert sound for one of the patterns described below, and perform the required procedure accordingly. Condition Solution Sound pattern...
Page 182 8. Troubleshooting Condition Solution Sound pattern Five short beeps Warning Check the message displayed on the screen, and resolve the (repeating five times) problem by removing the jammed paper or original, or replacing the toner. 12 short beeps Blank Page Detected Check that the original is placed in the ADF with the side to scan facing up.
Page 183 Getting Started Displays a message indicating the status of the machine or application. Press the message to display it in full text. You can also view more than one message as a list. For the displayed messages and their solutions, see the following sections. page 205 "When a Message Appears While Using the Printer Function"...
Page 184 8. Troubleshooting Icon Condition Solution and reference page 174 "Replacing the Waste Toner Bottle" A cover is open. Check that all covers of the machine and external devices are closed. When the [Check Status] Indicator is lit or flashing The [Check Status] indicator notifies the user when the machine requires immediate attention.
Page 185 Getting Started : The machine cannot be used. : Some of the functions cannot be used, or the toner is almost depleted. • Depending on the machine condition, such as a paper jam or open cover, the status confirmation screen may be displayed automatically without pressing [Check Status].
Page 186 8. Troubleshooting Condition Cause Solution and reference The power of the The power cable is Connect the ground wire, and machine does not come unplugged from the wall plug the power cable into the outlet. wall outlet. See "Installation Requirements After Moving the Machine", User Guide in English.
Page 187 Getting Started Condition Cause Solution and reference The User Code entry User Code Enter the User Code, and press screen is displayed. authentication is [OK]. Consult the user specified. administrator (or custom- privileges administrator who has equivalent privilege) for the user code.
Page 188 8. Troubleshooting Condition Cause Solution and reference Help is not displayed The application that is The help function cannot be used when you press [Help] currently in use does when is grayed out. Close not support the help the application or message, and function, or then try again.
Page 189 Getting Started Condition Cause Solution and reference The screen remains The machine is in a Check the conditions in which turned on and the condition that does not the machine does not enter the machine does not enter allow the machine to sleep mode.
Page 190 8. Troubleshooting Condition Cause Solution and reference You cannot access the There is a problem with Check the cable connecting the machine using Web the connection between machine and the computer, and Image Monitor. the machine and the disconnect and then connect the computer.
Page 191 When Messages Appear When Messages Appear When a Message Appears and the Machine Cannot Be Operated Message Condition Solution and reference "Service Call" The machine needs Consider repairing the machine. to be repaired. SCXXX-XX "Contact" "Serial No. of Machine" "Following unit is Condensation is Turn the power off and then wait for a out of order.
Page 192 8. Troubleshooting Message Condition Solution and reference page 8 "Turning On and Off the Power" "Please wait." The machine is Wait a while and do not turn off the power preparing to of the machine. perform a function or executing the image stabilization process.
Page 193 When Messages Appear • If the message persists even after you have performed the operations as instructed in the following message, a malfunction may temporarily occur on the machine. Turn off the power of the machine, wait for 10 seconds or more after confirming that the main power indicator is turned off, and then turn on the power.
Page 194 8. Troubleshooting When a Message Appears While Using Document Server For details about the messages that are displayed when printing a document, see the descriptions of the messages that are displayed in the copy function. page 191 "When a Message Appears While Using the Copy Function" Message Condition Solution and reference...
Page 195 When Messages Appear Messages that Appear During Operation or When Sending/Receiving a Fax Cannot Be Performed Message Condition Solution and reference "Cannot detect the The G3 line is not To hide the message, select [Off] in Fax line." connected. [Settings] [Fax Settings] [Detailed Initial Settings] [G3 FAX Line Connection Check].
Page 196 8. Troubleshooting Message Condition Solution and reference "Some invalid A folder destination When sending a fax to a destination other destination(s) is included in the than a folder destination, press [Select]. contained. Do you group. want to select only valid destination(s)?"...
Page 197 When Messages Appear Message Condition Solution and reference The amount of Check that the computer specified as the available internal transfer destination has enough free storage space on space. the destination computer is insufficient to perform Folder Transfer. "Check whether The password Select the forwarding destination in the there are any...
Page 198 8. Troubleshooting Message Condition Solution and reference "Network The SIP server Specify the correct "SIP Server IP communication has could not be Address" in [Settings] [Fax Settings] failed. Cannot accessed. [Detailed Initial Settings] [IP-Fax access the SIP Settings] [SIP Settings]. server.
Page 199 When Messages Appear Message Condition Solution and reference "Network The DNS server Check the [DNS Configuration] setting on communication has could not be found. [Settings] [System Settings] failed. Failed to [Network/Interface]. connect to The machine is not Check that the machine is connected to POP/IMAP server.
Page 200 8. Troubleshooting Message Condition Solution and reference "Network The shared folder Specify the destination from the address communication has specified as the book, press [Edit], and check that the failed. Failed to destination of setting in the [Destinations] tab connect to the Folder Transfer [Folder] matches the folder name or path destination folder.
Page 201 When Messages Appear Message Condition Solution and reference "Network The destination Check that the destination is specified communication has could not be found correctly. failed. Failed to when the fax was See "Sending Internet Faxes without send. Please check sent without using Using SMTP Server", User Guide in if the destination is the SMTP server.
Page 202 8. Troubleshooting Message Condition Solution and reference The user name Select the forwarding destination in the and/or password address book, press [Edit], and specify registered in the [Destinations] tab [Folder] [Folder address book are Authentication Info] again. invalid when See "Registering the Destination Folder to performing Folder Use for Send to Folder", User Guide in Transfer.
Page 203 When Messages Appear Message Condition Solution and reference • When you specified the destination from the address book, select the destination in the address book, press [Edit], and then check the settings in "Send via SMTP Server" and "SMTP Authentication Info" in [Destinations] tab [Email Address].
Page 204 8. Troubleshooting Message Condition Solution and reference "Network A login attempt to Check the [POP before SMTP] setting on communication has the POP3 (IMAP4) [Settings] [System Settings] [Send failed. POP/IMAP server failed. (Email/Folder)] [Email] and the [Fax server Email Account] setting on [Settings] authentication error [Fax Settings] [Detailed Initial...
Page 205 When Messages Appear Message Condition Solution and reference "Network The user certificate Install a new user certificate. communication has (destination page 316 "Encrypting Network failed. The certificate) has Communication" certificate of expired. destination is not currently valid. Please re-issue it." [14-22] "Network A device certificate...
Page 206 8. Troubleshooting Message Condition Solution and reference [13-26] [13-27] "Network The settings in [SIP Check that SIP Server IP Address in communication has Server IP Address] [Settings] [Fax Settings] [Detailed failed. The IP and [Effective Initial Settings] [IP-Fax Settings] address may be Protocol] do not [SIP Settings] and [Effective Protocol] on invalid.
Page 207 When Messages Appear message. Change the setting when you are not using the IP-Fax or Internet Fax function. See "Changing the Parameter Settings", User Guide in English. When a Message Appears While Using the Printer Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings].
Page 208 8. Troubleshooting Message Cause Solution and reference "An error occurred A size that is Specify a size smaller than 216.0 mm (8.6 while printing a job impossible to print inches) wide and 347.6 mm (13.7 inches) with Background was specified. long in "Print On:"...
Page 209 When Messages Appear Message Cause Solution and reference "Auto-registration The maximum Delete a user that is no longer necessary of user information number of items from the address book. has failed." that can be registered has been exceeded and the authentication information for LDAP...
Page 210 8. Troubleshooting Message Cause Solution and reference "Collate has been The sort function Turn off the power of the machine, wait cancelled." was canceled. for 10 seconds or more after confirming that the main power indicator is turned off, and then turn on the power. page 8 "Turning On and Off the Power"...
Page 211 When Messages Appear Message Cause Solution and reference "Data storage Printing a If the message persists even after you error." document as Test have turned the power off and then on, Print, Locked Print, consider repairing the machine. Hold Print, Store Print, or storing the document in Document Server...
Page 212 8. Troubleshooting Message Cause Solution and reference "Exceeded max. The maximum Erase a Hold Print (Auto) document that is number of files. number of Store no longer needed. (Auto)" Print jobs or the maximum number See "Deleting Documents Stored in the of jobs that can be Machine", User Guide in English.
Page 213 When Messages Appear Message Cause Solution and reference Image data • Windows containing On the [Basic] tab, click [Modify] photographs or high under [Job Type:], and then select resolution images one of following items in [Job Type:]. was printed with •...
Page 214 8. Troubleshooting Message Cause Solution and reference See "Deleting Documents Stored in the Machine", User Guide in English. See "Deleting Documents from Document Server", User Guide in English. "Hardware An error has Turn off the power of the machine, wait Problem: USB"...
Page 215 When Messages Appear Message Cause Solution and reference "Out of paper in the The paper tray • To proceed with printing after following paper specified in the changing the paper setting, select a tray. Load paper." printer driver has tray and press [Print]. However, when no paper loaded.
Page 216 8. Troubleshooting Message Cause Solution and reference "Out of paper in the The paper size or Specify [Driver/Command] in [Settings] following paper paper type [Tray/Paper Settings] [Printer] tray. Load paper." specified in the [Tray Setting Priority] [Bypass Tray]. printer driver does not match the paper settings, in the machine, for the...
Page 217 When Messages Appear Message Cause Solution and reference "The job was A condition in which Check the binding condition. cancelled because binding cannot be the specified performed was settings are not specified, and applicable for printing was Booklet." canceled. "The print job has The amount of •...
Page 218 8. Troubleshooting Message Cause Solution and reference "The selected paper A paper type that Print the document on paper of a type that type is not cannot be fed on can be fed on the machine. supported. This job the machine was has been specified and cancelled."...
Page 219 When Messages Appear Message Cause Solution and reference "92: The print job Printing is canceled To perform printing, operate the control was cancelled." from the control panel again. panel. (displayed in the error history) "98: Error" Accessing the Turn off the power of the machine, wait internal storage for 10 seconds or more after confirming failed.
Page 220 8. Troubleshooting Message Cause Solution and reference "BAI: The job was The authentication Check the authentication setting. cancelled because setting was the authentication changed during setting(s) has been printing, so printing changed." was canceled by the auto job cancel function. "BAJ: The job was There was a Contact your service representative.
Page 221 When Messages Appear Message Cause Solution and reference "CD: The job was A postscript Check if there is a problem with the cancelled because language error printing data. of an error with occurred in PS3 or PS3/PDF." PDF printing, so printing was canceled by the auto job cancel...
Page 222 8. Troubleshooting Message Cause Solution and reference "CO: The job was A font error Register the required fonts. cancelled because occurred in of a font error with PostScript 3 or PDF PS3/PDF." printing, so printing was canceled by the auto job cancel function.
Page 223 When Messages Appear Message Cause Solution and reference "ED: The specified A paper size that When specifying [Magazine], check and paper size is not cannot be used for specify the paper size that corresponds to valid for 2 sided 2 sided print was 2 sided print.
Page 224 8. Troubleshooting Message Cause Solution and reference "Q0: The current Two or more sheets When specifying Slip Sheet is specified, settings do not were printed when print one sheet for a job. allow the printing of Slip Sheet was multiple sets. Only specified.
Page 225 When Messages Appear Message Cause Solution and reference "Authentication The user Select the destination in the address with the destination name/password of book, press [Edit], and check the setting in has failed. Check SMTP [Destinations] tab [Email Address]. settings. To check authentication the current status, specified when...
Page 226 8. Troubleshooting Message Cause Solution and reference page 369 "List of Specifications" "Check original's The original is Depending on the combination of the orientation." placed in the wrong specified settings, the orientation to set orientation. the original differs. Be sure to place the original in the correct orientation.
Page 227 When Messages Appear Message Cause Solution and reference "Exceeded max. A large size original • Decrease [Send Settings] data capacity." was scanned at a [Resolution]. high resolution, and "Check the • Specify a smaller size in [Send the resulting data scanning Settings] [Scan Size].
Page 228 8. Troubleshooting Message Cause Solution and reference "Insufficient There is no free Change the external media. When memory in the space available on scanning an original in the divide- memory storage the USB flash document or single-page mode, the saved device."...
Page 229 When Messages Appear Message Cause Solution and reference "Some invalid The group contains When sending data to a destination other destination(s) an e-mail address. than an e-mail address, press [Yes]. contained. Do you want to select only valid destination(s)?" "The program is A folder destination •...
Page 230 8. Troubleshooting Message Cause Solution and reference "Authentication The user name or • Please check the SMTP with the destination password is authentication user name and has failed. Check incorrect. password. settings. To check • Please check the destination folder the current status, ID and password.
Page 231 When Messages Appear Message Cause Solution and reference "Authentication The logged-in user Consult the user administrator (or succeeded. does not have custom-privileges administrator who has However, the access privileges to equivalent privilege). The user access privileges use the scanner administrator can change the access for scanner function function.
Page 232 8. Troubleshooting Message Cause Solution and reference "Entered User Code The correct user Register the User Code on [Details] is not registered or code is not [Authenticate] tab in the TWAIN driver. you do not have registered in the For the User Code, consult the user access privileges to TWAIN drive when administrator (or custom-privileges...
Page 233 When Messages Appear Message Cause Solution and reference There is a problem Check that the computer is connected to with the network the network correctly and in an environment. environment where the TCP/IP protocol can be used. "Fatal error has An unrecoverable Consider repairing the machine.
Page 234 8. Troubleshooting Message Cause Solution and reference The IP address of Check that the host name of the machine the machine could is configured in Network Connection Tool not be resolved that is installed with the TWAIN driver. from the host See "Installing the TWAIN Driver", User name.
Page 235 When Messages Appear Message Cause Solution and reference "There is no The firewall Configure the firewall function of the response from the function is enabled computer to allow communication of the scanner. There may on the computer. application used, or disable the firewall be a number of function.
Page 236 8. Troubleshooting Message Cause Solution and reference "Administrator The User When specifying Basic, Windows, or LDAP Authentication for Management authentication, configure the User User Management privilege is disabled Management privilege in [Settings] must be set to on in the administrator [System Settings] [Settings for before this...
Page 237 When Messages Appear Message Cause Solution and reference • PDF encryption level: 128-bit AES, 256-bit AES "Firmware update A firmware update It is recommended to apply the update, will start. is available, and the but you can stop the updating process by machine is about to pressing [Stop] within 30 seconds after Press [OK].
Page 238 8. Troubleshooting Message Cause Solution and reference "Problems with the The wireless LAN Turn off the power of the machine, check wireless board." board can be that the wireless LAN board is correctly accessed, but an installed in the machine, and then turn on "Please call error has been the power.
Page 239 When Messages Appear Message Cause Solution and reference "You do not have The logged-in user Consult the user administrator (or the privileges to use does not have the custom-privileges administrator who has this function." privileges to use the equivalent privilege). The user specified function.
Page 240 8. Troubleshooting Message Cause Solution and reference B/W/L0104-000 The Driver Consult the network administrator (or Encryption Key is custom-privileges administrator who has not registered equivalent privilege) whether the Driver correctly in the Encryption Key is required, and configure TWAIN driver. the driver accordingly.
Page 241 When Messages Appear Message Cause Solution and reference "Authentication has The account is Request the user administrator (or failed." locked because the custom-privileges administrator who has number of failed equivalent privilege) to unlock the B/W/L0208-000 login attempts has account. B/W/L0208-002 exceeded the limit.
Page 242 8. Troubleshooting Message Cause Solution and reference "Authentication has The login name Check whether [Login Name Attribute] is failed." attribute is not specified correctly. specified, or an L0400-210 page 281 "Verifying Users to Operate the attribute on which Machine (User Authentication)" the information cannot be obtained is specified.
Page 243 When Messages Appear Message Cause Solution and reference "Authentication has Too many requests Try again later. If the problem persists, failed." for authentication check whether the machine is under an occurred at one authentication attack. The attack status L0406-200 time. can be checked by the screen message, in the system log, or in the e-mail notification sent to the administrator.
Page 244 8. Troubleshooting Message Cause Solution and reference "Authentication has There was no Check the status of the network and the failed." response returned server to use for authentication. from the W/L0409-000 authentication server, and an authentication timeout error occurred. "Authentication has The user registered •...
Page 245 When Messages Appear Message Cause Solution and reference "Authentication has Auto-registration of • Check the network communication failed." a user on the server between the client and server machines. B/W/L0913-023 machine has failed when • Registration cannot be performed authentication while the address book of the server machine is being edited.
Page 246 8. Troubleshooting • Check that "Realm Name", "KDC Server Name", "Domain Name" are specified correctly in [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change/Delete Realm]. Enter "Realm Name" in upper case. • Configure the setting so that the difference in time between the clocks on KDC and device is less than five minutes.
Page 247 When Messages Appear Message Cause Solution and reference "Authentication has The card Connect the card authentication device failed." authentication again. Connect the card authentication device has been device to the USB Interface Type A on the *0153-402 removed or is not back left side of the machine.
Page 248 8. Troubleshooting Message Cause Solution and reference "Exceeded time The network is Try again. limit for LDAP busy. server search. The setting Check the setting information of [Settings] Check the server information is [System Settings] [Settings for status." incorrect. Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.]...
Page 249 When Messages Appear Message Cause Solution and reference "Signature cannot be set because there is a problem with the device certificate used for the S/MIME signature. Check the device certificate." "Signature cannot The device Use a valid device certificate for the digital be set because the certificate used for signature in PDF or PDF/A.
Page 250 8. Troubleshooting Message Cause Solution and reference "The group destination cannot be selected because it contains a destination with an encryption certificate that is not currently valid. Please check the certificate." "Transmission cannot be performed because the encryption certificate is not currently valid.
Page 251 When Messages Appear Message Cause Solution and reference "Failed to download the application." "An error has occurred. Failed to install the application." "Could not restore The firmware from The firmware cannot be recovered. the firmware Application Site has because the not been updated.
Page 252 8. Troubleshooting Message Cause Solution and reference "No USB memory USB flash memory • Connect the USB flash memory to the for backup is is not connected USB Interface Type A on the back of inserted. Insert the correctly or cannot the machine.
Page 253 9. Security Introduction Taking Measures to Prevent Security Threats Appropriate security measures are required to reduce the risk of information leaks and use by unauthorized persons. The personal information stored in the Address Book and highly confidential files handled by the machine are important information assets. They should be protected from being stolen or abused.
Page 254 9. Security Defining the administrator of the machine Select an administrator who performs the maintenance and management of the machine. The administrator performs the important security settings. page 254 "Registering Standard-Privileges Administrators" page 265 "Registering Custom-Privileges Administrators" Preventing unauthorized access by managing the users who can use the machine or the connected network The administrator restricts the users who can use the machine to prevent the unauthorized access by unauthorized persons.
Page 255 Introduction Preventing the leak of information by handling files Restrict browsing of files stored in the machine or the Address Book to protect the leak of information by unauthorized persons. See "Specifying Access Privileges for Documents Saved in Document Server", User Guide in English.
Page 256 9. Security • To avoid disrupting the work of users, select as administrators who can use the machine proficiently, and then have them supervise the operation of the machine. • Before setting this machine's security features, the administrators must read the descriptions on security completely and thoroughly.
Page 257 Introduction Types of standard administrator privileges • User Management: Manages information registered in the Address Book. You can add users to the Address Book and change the registered information. • Machine Management: Mainly manages the settings of the devices. You can configure the settings so that the settings for each function can be changed only by the administrator.
Page 258 9. Security 2. Log in to the machine as an administrator. Enter the login user name and login password of a built-in administrator to log in to the machine. page 258 "Logging in to the Machine as an Administrator" 3. Register external administrator groups and assign the privileges. Register external administrator groups and assign standard administrator privileges.
Page 259 Introduction 3. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Administrator Authentication Management]. 4. For each standard administrator privilege to activate Administrator Authentication, select [On] from the list. • User Management: To manage the information registered in the Address Book, select [On].
Page 260 9. Security • Interface Settings: Restrict the settings related to the network. • File Transfer: Restrict the settings related to the e-mail send and receive functions. • Administrator Tools: Mainly restrict the settings related to the network and security. File Management •...
Page 261 Introduction To register or change a built-in administrator, follow the procedures described in page 260 "Adding Built-in Administrators or Changing the Privileges". 3. After completing machine operations, press [Logout]. You can also log out of the machine by pressing the energy saver key ( •...
Page 262 9. Security 4. Enter the login user name and login password of the administrator, and then click [Login]. 5. After completing machine operations, click [Logout]. Delete the cache memory of a web browser after logging out. • The Web browser might be configured to auto complete login dialog boxes by keeping login user names and passwords.
Page 263 Introduction 3. Press [System Settings]. 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change Administrator] [Set Administrator Login User Name/Login Password]. 5. Press the desired built-in administrator ([Administrator 1] to [Administrator 4]). 6. Specify the login user name and login password, and then press [OK]. •...
Page 264 9. Security Take note of the login user names and login passwords specified for other administrators and inform them of the specified ones. • An administrator with any one of the standard administrator privileges can add built- in administrators or change the privileges as well by logging in to the machine. The privilege(s) that the administrator can assign to other built-in administrators, however, is limited to the same privilege as the one that is assigned to the administrator himself.
Page 265 Introduction 3. Press [System Settings]. 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change Administrator]. 5. Press [External Administrator Setting] under External Administrator. 6. Select [On] from the list next to External Administrator, and then press [OK]. 7. Press [External Administrator Group Management] under External Administrator. 8.
Page 266 9. Security 10. Select [Standard Privileges] next to Privilege Type, and then select the administrator privileges that you want assign to the external administrator. 11. Press [OK]. 12. Press [Close]. 13. Press [OK]. When settings are complete, the machine logs you out automatically. •...
Page 267 Introduction • You can register external administrator groups and assign the standard administrator privileges using Web Image Monitor as well. For details, see Web Image Monitor Help. Registering Custom-Privileges Administrators When Windows authentication or LDAP authentication is activated as the user authentication method, you can register external administrators as custom-privileges administrators.
Page 268 9. Security 4. Register external administrator groups and assign the privileges. Register external administrator groups and assign custom administrator privileges. page 268 "Registering External Administrator Groups and Assigning the Custom Administrator Privileges" Registering Templates for Custom Privileges Register custom administrator privileges to assign to external administrators as templates for custom privileges.
Page 269 Introduction 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change Administrator]. 5. Press [Template Management] under Custom Privileges. 6. Select [* Not Registered], and then press [Register/Change]. 7. Enter a template name for Template Name. 8. Select custom administrator privileges that you want assign to the template. Select a privilege from the following custom administrator privileges.
Page 270 9. Security • To change the name or privilege(s) of the registered template for custom privileges, select a template name in step 6, and then press [Register/Change]. • To delete the registered template for custom privileges, select a template name in step 6, and then press [Delete].
Page 271 Introduction 3. Press [System Settings]. 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change Administrator]. 5. Press [External Administrator Setting] under External Administrator. 6. Select [On] from the list next to External Administrator, and then press [OK]. 7. Press [External Administrator Group Management] under External Administrator. 8.
Page 272 9. Security 10. Select [Custom Privileges] next to Privilege Type, and then select the template for custom privileges that you want assign to the external administrator. You can view the privileges specified for each template for custom privileges by selecting a template and pressing [Privileges List]. 11.
Page 273 Introduction Logging in to the machine using the control panel 1. On the Home screen, press [Login]. 2. Enter the login user name and login password of an external administrator with custom administrator privileges, and then press [Login]. If an administrator with custom privileges has no privilege to use an application, such as the copy application, the process is completed.
Page 274 9. Security • For the characters that can be used for login user names and passwords, see page 278 "Usable Characters for User Names and Passwords". Logging in to the machine using Web Image Monitor 1. Launch the Web browser. 2.
Page 275 Introduction Viewing the Assigned Custom Privileges Custom-privileges administrators can view which privileges are assigned to themselves. Viewing the assigned privileges using the control panel 1. Log in to the machine as a custom-privileges administrator on the control panel. page 270 "Logging in to the Machine as a Custom-Privileges Administrator" 2.
Page 276 9. Security 2. Click [Configuration] on the [Device Management] menu. 3. Click [Program/Change Administrator] in the "Device Settings" category. 4. Click [List of Privileges of Logged In User]. The list of privileges is displayed. A check mark appears to the left of every assigned privilege.
Page 277 Introduction 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change Administrator] [Set Administrator Login User Name/Login Password]. 5. Press [Supervisor]. 6. Enter the login user name for Login User Name. 7. Press [Change] next to Login Password. 8. Enter the login password for New Password. 9.
Page 278 9. Security 2. On the Home screen, press [Settings]. 3. Press [System Settings]. 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change Administrator] [Set Administrator Login User Name/Login Password]. 5. Press the desired built-in administrator ([Administrator 1] to [Administrator 4]). 6.
Page 279 Introduction • You cannot specify the same login user name for the supervisor and the administrators. • Using Web Image Monitor, you can log in as the supervisor and delete an administrator's password or specify a new one. Changing the Administrator Login Setting Only the supervisor has the privilege to allow/prohibit login to the machine by the built-in administrators.
Page 280 9. Security 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change Administrator] [Administrator Login Setting]. 5. Select [Allow] or [Prohibit] from the list next to Administrator Login. 6. Press [OK] twice. When settings are complete, the machine logs you out automatically. Usable Characters for User Names and Passwords The following characters can be used for login user names and passwords.
Page 281 Introduction Supervisor/Built-in Administrators/Users External Administrators • There are no restrictions on the types • For the other of characters that can be used for a conditions, the password. For security, it is password policy of recommended to create passwords the external consisting of uppercase or lowercase authentication characters, numbers, and symbols.
Page 282 9. Security Preventing Unauthorized Accesses Taking Measures to Prevent Unauthorized Access Specify the machine to prevent access by anyone from any location so as to protect the information asset. You can prevent unauthorized access by restricting the users who can use the machine and encrypting or restricting the network.
Page 283 Preventing Unauthorized Accesses Restricting the network connection To block access from an unauthorized computer for TCP/IP communication, restrict the range of IP addresses allowed to access the machine. Also, specify the unused protocols to reduce the risk of intrusion. page 310 "Access Control" Encrypting the network communication Reduce the risk of information leaks by encrypting communication between this machine and the computers or external devices.
Page 284 9. Security Select a method depending on the usage condition or the number of users. You cannot use more than one authentication method at the same time. User Authentication Explanation Method User Code Authentication is performed using an up to eight-digit user authentication code registered in the Address Book of the machine.
Page 285 Preventing Unauthorized Accesses • If user authentication cannot be performed due to a problem with the machine or network, the machine administrator can disable user authentication temporarily in order to use the machine. Take this measure only during emergencies. • User authentication can also be activated via Web Image Monitor. For details, see Web Image Monitor Help.
Page 286 9. Security 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [User Authentication Management]. 5. Select [User Code Authentication] from the list next to User Authentication Management. 6. Under Functions to Restrict, select the functions to restrict against use. •...
Page 287 Preventing Unauthorized Accesses Specifying Basic Authentication Register the default values of the functions available to each user with Basic authentication. 1. Log in to the machine as the machine administrator on the control panel. page 258 "Logging in to the Machine as an Administrator" 2.
Page 288 9. Security • For Printer Job Authentication, specify the security level for print jobs using the printer driver. page 302 "Executing a Print Job with Authentication Information Only" 7. Press [OK]. 8. Press [Home] ( 9. When the confirmation dialog is displayed, press [OK] to log out of the machine. If registration of the user information is not completed, register the user in the Address Book and specify the login information.
Page 289 Preventing Unauthorized Accesses 3. Press [System Settings]. 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [User Authentication Management]. 5. Select [Windows Authentication] from the list next to User Authentication Management. 6. Register the server for authentication and specify the usable functions. •...
Page 290 9. Security Users who are registered in multiple groups can use all functions available to those groups. A user who is not registered in any group can use the authority specified in [* Default Group]. By default, all functions are available to the Default Group members.
Page 291 Preventing Unauthorized Accesses 3. Press [System Settings]. 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [User Authentication Management]. 5. Select [LDAP Authentication] from the list next to User Authentication Management. 6. Select the server for authentication and specify the available functions. •...
Page 292 9. Security the server as the Unique Attribute. You can enter "cn" or "employeeNumber" to use as "serialNumber" or "uid" as long as it is unique. • Available Functions: Specify the functions available to the user for each function. For Copier Function and Printer Function, you can specify whether the user can use all Copier or Printer functions, or the black-and-white print mode only.
Page 293 Preventing Unauthorized Accesses 4. On the Address Book screen, select a user, and then press [Edit]. 5. Press [User Management / Other] tab [User Management]. 6. Enter a user code for User Code. When changing a user code, delete the existing user code and enter a new user code.
Page 294 9. Security Preparing the Server to Use for User Authentication When using Windows authentication or LDAP authentication as the user authentication method for the first time, check that your server environment meets the requirements for user authentication, and configure the required settings. To use Windows authentication Prepare the server as follows: 1.
Page 295 Preventing Unauthorized Accesses Items Explanation • Data transmission between the machine and the KDC (Key Distribution Center) server must be encrypted if Kerberos authentication is enabled. page 316 "Encrypting Network Communication" • The server can authenticate users managed in other domains, but cannot obtain information such as an e-mail address.
Page 296 9. Security Items Explanations • To use Kerberos authentication, register the realm to distinguish the network area. See "Registering the Realm", User Guide in English. • Data transmission between the machine and the KDC (Key Distribution Center) server must be encrypted if Kerberos authentication is enabled.
Page 297 Preventing Unauthorized Accesses 1. On the [Start] menu, click [Server Manager]. 2. On the [Manage] menu, click [Add Roles and Features]. 3. Click [Next]. 4. Select [Role-based or feature-based installation], and then click [Next]. 5. Select a server, and then click [Next]. 6.
Page 298 9. Security 11. Check the role services to install under Web server (IIS), and then click [Next]. 12. Click [Install]. 13. When using Windows Server 2019 or Windows Server 2022, click [Close]. 14. After completing the installation, click the notification icon of the server manager, and then click [Configure Active Directory Certificate Service on the destination server].
Page 299 • To authenticate an IC card, use the IC card reader connected to the machine. • To authenticate a smart device, install the cooperative application (RICOH Smart Device Connector) in the smart device so that the Bluetooth function built in the control panel of the machine can authenticate the smart device.
Page 300 9. Security 2. On the Home screen, press [Settings]. 3. Press [System Settings]. 4. Press [Network/Interface] [Control Panel: External Interface Software Settings]. 5. From the list next to Select IC Card Reader, select the type of the IC card reader to use.
Page 301 Preventing Unauthorized Accesses 8. Press [Home] ( 9. On the Home screen, press the application list. 10. To use a smart device to authenticate, press [Connector] on the [APPS] tab. 11. Press [ ], and then press [Bluetooth Settings]. 12. From the list next to Bluetooth, select [On]. 13.
Page 302 • Hold the smart device over the control panel after performing the following steps. In advance, enable the Bluetooth function of the smart device. 1. Swipe the menu of the RICOH Smart Device Connector application, and then select [Login to MFP].
Page 303 Preventing Unauthorized Accesses Limiting Available Functions To prevent unauthorized operations, you can specify who is allowed to access each of the machine's functions. Specify the functions available to registered users. By configuring this setting, you can limit the functions available to users. 1.
Page 304 9. Security 6. Press [OK] several times until the Address Book screen is displayed. 7. Press [Exit]. 8. When the confirmation dialog box is displayed, press [Close], and then log out of the machine. To back up the changed contents, press [Go to Backup]. See "Backing Up/Restoring the Address Book Using Control Panel", User Guide in English.
Page 305 Preventing Unauthorized Accesses • Simple (All): Authenticates only print jobs from the printer drivers that support user authentication. Print jobs without authentication information specified from a printer driver that does not support user authentication or specified by a command are performed without being authenticated. Select this when printing with a printer driver or device that cannot be identified by the machine.
Page 306 9. Security *1 Printing is not performed when the encryption method (encryption algorithm) is specified to AES (Advanced Encryption Standard). *2 Printing is not performed when the encryption method (encryption algorithm) is specified to DES (Data Encryption Standard) or AES (Advanced Encryption Standard). •...
Page 307 Preventing Unauthorized Accesses page 306 "Specifying User Lockout" • By default, an incorrect login password entry is permitted up to five times and the locked-out state is not released automatically. • The User lockout function is enabled on all users only when Basic authentication is specified.
Page 308 9. Security page 308 "Specifying the Time Period to Allow Users to Log In to and Use the Machine" • For details about auto logout from Web Image Monitor, see Web Image Monitor Help. Time Settings Allowing Operating Machine by Logging in When the time period to allow users to log in to and use the machine is specified, the machine logs you out upon completion of the time period.
Page 309 Preventing Unauthorized Accesses It takes about 60 seconds for the locked-out state to be actually released after the machine restarts. 5. Click [OK]. 6. Log out of the machine, and then exit the Web browser. Releasing the Locked-out State When a general user is locked out, the user administrator must log in and release the locked-out state.
Page 310 9. Security 3. Press [System Settings]. 4. Press [Date/Time/Timer] [Timer] [Auto Logout Timer]. 5. From the list next to Auto Logout Timer, select [On], enter the period of time until the machine logs you out automatically. You can enter from 10 to 999 seconds. 6.
Page 311 Preventing Unauthorized Accesses When custom-privileges administrators are registered, you can log in to the machine as a custom-privileges administrator with the Authentication/Charge privilege as well. page 270 "Logging in to the Machine as a Custom-Privileges Administrator" 2. On the Home screen, press [Settings]. 3.
Page 312 9. Security Access Control The administrator can limit devices or protocols that can be connected to the machine to avoid unintended access. Also, the administrator can select a security level at which to enable or disable a protocol and to configure the port status. Limiting machine access (access control) You can limit the IP addresses from which devices can access the machine or limit machine access with a firewall.
Page 313 Preventing Unauthorized Accesses 1. Log in to the machine as the network administrator from Web Image Monitor. page 258 "Logging in to the Machine as an Administrator" 2. Click [Configuration] on the [Device Management] menu. 3. Click [Access Control] in the "Security" category. 4.
Page 314 9. Security • Remote IP Address: Enter destination IP addresses to which to allow outgoing communications. To allow outgoing access to all IP addresses, select [All]. • Remote Port Number: Enter port numbers to which to allow outgoing communications. To allow outgoing communications to all ports, select [All].
Page 315 Preventing Unauthorized Accesses Protocol/Port Setting Function that cannot be used when Protocol/Port is method disabled HTTP 2, 3 Transmissions that require HTTP TCP:80 Print using IPP on port 80 HTTPS 2, 3 Transmissions that require HTTP TCP:443 (You can make settings to require SSL transmission only and to reject non-SSL transmission using the control panel or Web Image Monitor.) NetBIOS designated functions on the WINS server...
Page 316 UPD:5004, 5005 (Voice) TCP/UDP:49152 (T.38) Bonjour 2, 3 Transmissions that require Bonjour UDP:5353 @Remote 1, 2, 3 RICOH @Remote TCP:7443 TCP:7444 DIPRINT 2, 3, 4, 5 Transmissions that require DIPRINT TCP:9100 1, 2, 3 Remote updating of firmware TCP:10021 WSD (Device)
Page 317 Preventing Unauthorized Accesses When custom-privileges administrators are registered, you can log in to the machine as a custom-privileges administrator with the Network/Interface privilege as well. page 270 "Logging in to the Machine as a Custom-Privileges Administrator" 2. On the Home screen, press [Settings]. 3.
Page 318 9. Security 2. Click [Configuration] on the [Device Management] menu. 3. Click [Network Security] in the "Security" category. 4. Specify protocols to disable or port numbers to close. 5. Click [OK]. 6. Log out of the machine, and then exit the Web browser. Encrypting Network Communication To protect communicated information, it is necessary to encrypt communication between computers and external equipment.
Page 319 Preventing Unauthorized Accesses Data to encrypt Encryption method Process/Reference Kerberos authentication Varies depending on the Select an encryption method. data KDC server • Encrypting Communication Between KDC and the Machine • The administrator is required to manage the expiration of certificates and renew the certificates before they expire.
Page 320 9. Security 3. Press [System Settings]. 4. Press [Settings for Administrator] [Security] [Register/Delete Device Certificate]. 5. Select [Certificate 1] and press [Register]. 6. Specify the information to include in the certificate. • Common Name: Enter the name of the device certificate to create. You must enter a name.
Page 321 Preventing Unauthorized Accesses 2. Click [Configuration] on the [Device Management] menu. 3. Click [Device Certificate] in the "Security" category. 4. On the "Device Certificate" screen, install a self-signed certificate or certificate issued by a certificate authority by following the instructions below: To install a self-signed certificate Create and install a self-signed certificate.
Page 322 9. Security 6. After the device certificate has been issued by the certificate authority, select the number of the issued certificate from the list on the "Device Certificate" screen, and then click [Install]. 7. Enter the contents of the device certificate in the entry fields. •...
Page 323 Preventing Unauthorized Accesses Flow of SSL/TLS encrypted communications 1. The user's computer requests the SSL/TLS device certificate and public key when accessing the machine. 2. The device certificate and public key are sent from the machine to the user's computer. 3.
Page 324 9. Security 2. Click [Configuration] on the [Device Management] menu. 3. Click [SSL/TLS] in the "Security" category. 4. Select the protocol to enable encrypted communication on "SSL/TLS" to specify the details about the communication method. • Permit SSL/TLS Communication: Select one of the encryption communication modes below, and then specify whether to activate HSTS.
Page 325 Preventing Unauthorized Accesses • Depending on the states you specify for TLS 1.3, TLS 1.2, TLS 1.1, TLS 1.0, and SSL 3.0, the machine might not be able to connect to an external LDAP server. Enabling SSL for SMTP connection 1.
Page 326 9. Security • When [Auto Select] is specified, the encryption method is determined based on the port number. • When a number other than 465 or 578 is specified for the port number, encryption using STARTTLS is attempted, but if it fails, the communication is encrypted using SMTP over SSL.
Page 327 Preventing Unauthorized Accesses See "Applying Security Settings to an E-mail When Sending a Scanned Document", User Guide in English. Registering a user certificate to the user that will receive e-mails To send an encrypted e-mail, first register a user certificate to the user that will receive the e-mail.
Page 328 9. Security 2. Click [Configuration] on the [Device Management] menu. 3. Click [S/MIME] in the "Security" category. 4. Configure the e-mail encryption and electronic signature. Encryption • Encryption Algorithm: Select the encryption algorithm of the shared key used to encrypt e-mails with S/MIME. Select the encryption algorithm that is supported by the user's e-mail software.
Page 329 Preventing Unauthorized Accesses • If an error occurs outside the validity period of the certificate when an e-mail is sent automatically using Memory Transmission or at a specified time, an error will be reported by clear text e-mail to the e-mail address of the sender or administrator.
Page 330 9. Security 3. Press [System Settings]. 4. Press [Network/Interface] [Permit SNMPv3 Communication]. 5. From the list next to Permit SNMPv3 Communication, select [Encryption Only]. 6. Press [OK]. 7. Press [Home] ( ), and then log out of the machine. • If network administrator's encryption password is not specified, the data for transmission may not be encrypted or sent.
Page 331 Preventing Unauthorized Accesses • To perform printing from a LAN inside the office, specify the driver encryption key. • To perform IPP printing from an external network, encrypt the password of IPP printing. Specifying a Driver Encryption Key to Encrypt Passwords Specify the driver encryption key specified in the machine also to the printer driver to encrypt and decrypt passwords.
Page 332 9. Security 6. Enter the password to be used as the driver encryption key. 7. Enter the password for Confirm Password again. 8. Press [OK] twice. 9. Press [Home] ( ), and then log out of the machine. 10. The network administrator must give users the driver encryption key specified on the machine so they can register it on their computers.
Page 333 Preventing Unauthorized Accesses The supported encryption algorithm differs depending on the type of KDC server. 1. Log in to the machine as the machine administrator from Web Image Monitor. page 258 "Logging in to the Machine as an Administrator" 2. Click [Configuration] on the [Device Management] menu. 3.
Page 334 9. Security Preventing Information Leaks Taking Measures to Prevent Information Leaks Information leaks may be caused by loss of documents or data, or by human error. The information asset in the machine will be safer by decreasing these problems and promoting user awareness of file management.
Page 335 Preventing Information Leaks page 336 "Preventing Data Leaks from Printed Sheets" Encrypting data in the internal storage or deleting data by overwriting The internal storage of the machine stores all data about documents and users in the Address Book. The data in the internal storage can be encrypted or temporary data can be deleted by overwriting to avoid restoring the data.
Page 336 9. Security Restricting new registration of destinations in the Address Book (Restrict Adding of User Destinations) • If a wrong destination is registered, you may send data to an unintended destination repeatedly. Disable registering or editing destinations in the address book to avoid sending data repeatedly to a wrong destination.
Page 337 Preventing Information Leaks 4. Press [Settings for Administrator] [Security] [Extended Security Settings]. 5. From the list next to Restrict Use of Destinations (Fax) or Restrict Adding of User Destinations (Fax), select [On]. To restrict the method to specify destinations with the Scanner function, select [On] from the list next to Restrict Use of Destinations (Scanner) or Restrict Adding of User Destinations (Scanner).
Page 338 9. Security page 270 "Logging in to the Machine as a Custom-Privileges Administrator" 2. On the Home screen, press [Settings]. 3. Press [System Settings]. 4. Press [Machine] [External Device] [Allow Media Slots Use]. 5. For each condition, select whether to prohibit from the list. •...
Page 339 Preventing Information Leaks The following functions in the machine can promote user awareness of file management and discourage unauthorized copying or leaving of printed sheets. Adding the name of the user printing the job on printed sheets (Compulsory Security Stamp) Always adding a printed name can promote user awareness of file management.
Page 340 9. Security Compulsory Security Stamp can be used with the Copier, Document Server, Fax, and Printer functions. 1. Log in to the machine as the machine administrator on the control panel. page 258 "Logging in to the Machine as an Administrator" When custom-privileges administrators are registered, you can log in to the machine as a custom-privileges administrator with the Security Pattern/Stamp privilege as well.
Page 341 Preventing Information Leaks Security Stamp: Printer, select [On], and then specify the stamp information and position. • Date/Time: Prints the job output time. • Printout User Name: • Stamp User Name: Prints the name in the address book. • Stamp Login User Name: Prints the user code or login user name in the authentication information in the address book.
Page 342 9. Security 2. On the Home screen, press [Settings]. 3. Press [System Settings]. 4. Press [Settings for Administrator] [Security Pattern/Stamp] [Unauthorized Copy Prevention Printing: Copier]. To specify the unauthorized copy prevention function for the functions other than the Copier function, press [Unauthorized Copy Prevention Printing: Document Server] or [Unauthorized Copy Prevention Printing: Printer].
Page 343 Preventing Information Leaks Printing of the embedded pattern is mandatory. Users can specify the embedded pattern settings except for type and thickness from the Copier/Document Server screen. • On: User Cannot Change Settings: Printing of the embedded pattern is mandatory. Users cannot specify the embedded pattern settings from the Copier/Document Server screen.
Page 344 9. Security • Driver/Command: The added pattern is not printed. Specify the unauthorized copy prevention function on the control panel or in the printer driver as necessary. • Driver/Command (Most Settings): The settings specified in the machine are applied to the mask type for pattern, color, and density, and the settings specified on the control panel or in the printer driver are applied to the other items.
Page 345 Preventing Information Leaks Specifying the Restrict Direct Print Jobs Function 1. Log in to the machine as the machine administrator on the control panel. page 258 "Logging in to the Machine as an Administrator" When custom-privileges administrators are registered, you can log in to the machine as a custom-privileges administrator with the Printer Settings privilege as well.
Page 346 9. Security 6. Press [OK]. 7. Press [Home] ( ), and then log out of the machine. Preventing Printing Personal Information in Fax Reports You can specify not to print destinations or sender names in the reports output in the Fax function such as communication result reports or communication failure reports.
Page 347 Preventing Information Leaks 4. Press [Others] [Report Output Settings] [Report Contents Settings]. 5. From the list next to Include Destination(s), select [Off]. 6. From the list next to Include Sender's Name, select [Off]. 7. Press [OK]. 8. Press [Home] ( ), and then log out of the machine.
Page 348 9. Security • A PEM (Base64 Encoded X.509) root certificate can be imported. • Enable SSL/TLS on the machine in advance. page 316 "Encrypting Network Communication" Install the certificate of the Website to enable the Root Certificate Check function. 1. Log in to the machine as the network administrator from Web Image Monitor. page 258 "Logging in to the Machine as an Administrator"...
Page 349 Preventing Information Leaks You can delete data that you do not want to be restored. The Erase All Memory function deletes all data and initializes the internal storage of the machine. Encrypting Data on the Internal Storage • Keep SD cards and USB flash memory devices out of reach of children. If a child accidentally swallows an SD card or USB flash memory device, consult a doctor immediately.
Page 350 9. Security 1. Log in to the machine as the machine administrator on the control panel. page 258 "Logging in to the Machine as an Administrator" When custom-privileges administrators are registered, you can log in to the machine as a custom-privileges administrator with the File Management privilege as well. page 270 "Logging in to the Machine as a Custom-Privileges Administrator"...
Page 351 Preventing Information Leaks 6. Select the location to store the encryption key. • Save to Media: Saves the encryption key to a USB flash memory device. Insert a USB flash memory device into the media slot, and then press [Save to Media] [OK].
Page 352 9. Security • If the method of Random Numbers is selected and overwrite three times is set, the Erase All Memory process takes up to 2 hours and 15 minutes. You cannot operate the machine during overwriting. • The Erase All Memory function also clears the machine's security settings, so that neither machine nor user administration will be possible.
Page 353 Preventing Information Leaks • NSA : Overwrites data twice with random numbers and once with zeros. • DoD (5220.22-M) : Overwrites data with a random number, then with its complement, then with another random number, and the data is verified. •...
Page 354 9. Security Restricting Operations of the Customer Engineer without the Supervision of the Machine Administrator You can restrict the customer engineer's access to the service mode when performing inspection or repair. A customer engineer needs permission from the machine administrator to use the service mode.
Page 355 Preventing Information Leaks 6. Press [OK]. 7. Press [Home] ( ), and then log out of the machine.
Page 356 9. Security...
Page 357 10. Specifications Specifications for Paper Recommended Paper Sizes and Types The recommended paper sizes and types for each tray are as described below. • When performing multiple sheet feeding, fan sheets thoroughly or load sheets one by one from the bypass tray. •...
Page 358 10. Specifications Paper type and weight Paper size Paper capacity Vertical: 148.0–297.0 mm Horizontal: 98.0–216.0 mm (mainly North America) Vertical: 5.83–11.69 inches Horizontal: 3.86–8.50 inches Envelopes Select the paper size using the Tray Paper Settings menu: × 9 × 7 , C5 Env , C6 Env , DL Env *1 Do not stack over the limit mark.
Page 359 Specifications for Paper Paper type and weight Paper size Paper capacity Label paper (adhesive Select the paper size using the 1 sheet labels) Tray Paper Settings menu: A4 , A5 , B5 JIS , 8 × 14 , × 13 , 8 ×...
Page 360 10. Specifications Paper type and weight Paper size Paper capacity • Vertical: 148.0–297.0 mm (When using printer, facsimile) • Horizontal: 76.2–216.0 mm (mainly North America) • Vertical: 5.00–14.01 inches (When using copy, document server) • Vertical: 5.9–11.7 inches (When using printer, facsimile) •...
Page 361 Specifications for Paper Paper type and weight Paper size Paper capacity • Horizontal: 3.00–8.50 inches Envelopes *2*3 Specify the paper size × 9 × 7 , C5 Env , C6 Env , DL Env *1 Specify the paper size. Using the Copy function. page 83 "Basic Procedure for Copying Documents"...
Page 362 10. Specifications Paper Type Note • If a paper jam occurs or if the machine makes a strange noise, feed the coated paper from the bypass tray one sheet at a time. Paper Thickness for Each Paper Weight Paper Thickness Paper weight Thin Paper 60–65 g/m...
Page 363 Specifications for Paper • Translucent paper Do not copy or print onto sides that are already printed. Paper causing paper jam Do not use the following kinds of paper. It may cause a paper jam. • Bent, folded, or creased paper •...
Page 364 10. Specifications • When prints are placed on mats made of chlorinated plastic in locations of high temperature for long periods of time • When prints are placed in locations of extremely high temperatures, such as near a heater Recommended Conditions for Loading Thick Paper When loading thick paper of 129–200 g/m (Approx.
Page 365 Specifications for Paper • For information about recommended envelopes, contact your local dealer. • The Duplex function cannot be used with envelopes. • Set the margins on the top and the bottom to be 15 mm or more, and set the left and right to be 10 mm or more, so as to print with adequate quality.
Page 366 10. Specifications Using the Printer Function Orientation of Tray 1 Bypass Tray Envelopes Side-opening envelopes Flaps: closed Side to be printed: face up Bottom side of envelopes: toward the right of the Flaps: closed machine Side to be printed: face up Bottom side of envelopes: toward the left of the machine...
Page 367 Specifications for Paper Paper Orientation Copy Side Tray 1–2 Bypass Tray One-sided originals Two-sided originals *1 When printing the first page onto the letterhead side Printing onto Letterhead Paper Using the Printer Driver Specify the settings of this machine as described below. •...
Page 368 10. Specifications Paper Orientation Copy Side Tray 1-2 Bypass Tray One-sided originals Two-sided originals • When you set [Letterhead Setting] to [On (Always)], you can print onto letterhead paper when the paper type in the printer driver’s settings is set to [Letterhead]. •...
Page 369 Specifications for Originals Specifications for Originals Recommended Original Size and Weight (mainly Europe and Asia)/ (Taiwan) Original location Original size Original weight Exposure glass Up to A4 One-sided –A6 × 52-105 g/m originals/Two- (Approx. 14-28 lb. –5 × 8 sided originals Bond) (mainly North America) Original location...
Page 370 10. Specifications Machine and Options Specifications Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. The following information is region-specific.
Page 371 Machine and Options Specifications • Dimensions in this manual are given in two units of measure: metric and inch. Refer to the units that are used in your country/region. List of Specifications Specifications for the Main Unit Item Specifications Configuration Desktop Memory 6 GB (2 GB on the main unit and 4 GB on the control panel)
Page 372 10. Specifications Item Specifications Original • Exposure Glass scanning area Vertical: Up to 216 mm (8.6 inches) Horizontal: Up to 297 mm (11.7 inches) • ADF Vertical: 105 to 216 mm (4.2 to 8.6 inches) Horizontal: 140 to 356 mm (5.6 to 14.1 inches) Originals Sheet, book Copy size...
Page 373 Machine and Options Specifications Item Specifications Missing image area (Copy) Leading edge: 4.2±1.5 mm (0.17±0.06 inches) Leading edge(thin paper): 3.8 mm (0.2 inches) or more Trailing edge: 4.0±2.5 mm (0.2±0.1 inches) Trailing edge (Two Sided): 3.2–6.0 mm (0.2–0.3 inches) Right edge: 3.0±2.0 mm (0.2±0.1 inches) Left edge: 3.0±2.0 mm (0.2±0.1 inches) Paper output 150 sheets (80 g/m...
Page 374 10. Specifications Item Specifications Resolution • Exposure Glass: 600 × 600dpi, 300 × 600dpi (scanning • ADF: 300 × 600dpi, 300 × 400dpi originals) Resolution 1200 × 600dpi, 600 × 600dpi (copying) Tone 256 tones Paper capacity page 355 "Recommended Paper Sizes and Types" (80 g/m Approx.
Page 375 Machine and Options Specifications Item Specifications Power (mainly Europe and Asia) consumption Maximum: 1420 W or less (Complete The complete system consists of the main unit. system) (mainly North America and Taiwan) Maximum: 1500 W or less The complete system consists of the main unit. Dimensions W ×...
Page 376 10. Specifications Specifications for the Document Server Item Specifications Internal Approx. 4 GB storage Maximum: 9,000 pages (Total number of pages that can be stored (Document with all functions combined.) Server) Copy/B&W/A4 original: Approx. 4,500 pages Copy/Full Color/A4 original: Approx. 1,000 pages Printer/Full Color/A4/600 dpi, 2 bits: Approx.
Page 377 Machine and Options Specifications Item Specifications Transmission 3 seconds at 28,800 bps, Standard resolution time Data MH, MR, MMR compression method Maximum Standard: A4 or 8 × 14 original size Custom (h × w): 216 × 356 mm (8.6 × 14.1 inches) Maximum 216 ×...
Page 378 10. Specifications Item Specifications Internet Send and receive e-mail with a computer that has an e-mail address communication Encryption S/MIME method (for forwarding) Internet Fax Automatic conversion of sent documents to e-mail format and e-mail send functions: transmission. Memory transmission only. Internet Fax Automatic detection and printing of appended TIFF-F (MH) files and receive...
Page 379 Machine and Options Specifications Item Specifications IP-Fax Receive faxes sent from an IP-Fax compatible fax through a network. reception Also capable of receiving faxes from a G3 fax connected to a function telephone line via a VoIP gateway. Validated Peripherals Item Specifications Gateway (T.38...
Page 380 10. Specifications • You can assign multiple addresses of the machine in the IPv6 environment, but only one address can receive IP-fax. • The SIP connection is specified to connect to either IPv4 or IPv6 depending on the environment of the machine. To change the setting, contact your local dealer. E-mail Transmission and Folder Transmission Item Specifications...
Page 381 Machine and Options Specifications Item Specifications Sending to Sends scanned files over the network to shared folders or FTP server folder folders. functions *1 When you send documents in TIFF format. E-mail Reception Item Specifications Network • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) •...
Page 382 10. Specifications Item Specifications Printer • Standard: language PCL5c/6(XL), PostScript 3 Emulation, PDF Emulation, MediaPrint (TIFF) • Option: Genuine Adobe PostScript 3, PDF Direct from Adobe Interface • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) USB2.0 (Type B) port USB2.0 (Type A) port (on the control panel) •...
Page 383 Machine and Options Specifications • To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX, and 10BASE-T. The maximum length for the cable connecting the machine to an Ethernet network is 100 meters. • When the resolution is 1200 dpi, the printing speed may be slower. Specifications for Scanner •...
Page 384 10. Specifications Item Specifications • Full Color Original type: Text/Photo, Compression (Gray Scale/Full Color): Default, Original Chart Scanning speed differs depending on the operating environment of the machine and computer, scan settings, and the content of originals. Tone • Black & White: 2 tones •...
Page 385 Machine and Options Specifications Item Specifications Protocol POP, SMTP , IMAP4 Output format *3*4 TIFF, JPEG, PDF, High Compression PDF, PDF/A, Searchable PDF *1 Supporting Web mail transmission *2 Supporting SMTP over SSL *3 To perform OCR, the OCR unit is required. *4 The number of characters that can be scanned optically is about 40,000 characters per page.
Page 386 10. Specifications *2 The number of characters that can be scanned optically is about 40,000 characters per page. • When you select [PDF], [High Comp. PDF], or [PDF/A] for the file format, you can attach a digital signature. You can also specify the security settings for [PDF] or [High Comp.
Page 387 Machine and Options Specifications Item Specifications Protocol TCP/IP Operating • Windows 10/11 system • Windows Server 2012/2012 R2/2016/2019/2022 (WIA scanner can function under both 32- and 64-bit operating systems.) *1 The maximum resolution depends on the scan size. Specifications for ADF Item Specifications Mode...
Page 388 10. Specifications Item Specifications Power Power is supplied from the main unit. requirements Maximum 14 W or less power consumption Dimensions 410 × 429 × 127 mm (16.2 × 16.9 × 5.0 inches) (W × D × H) Weight Approx. 6 kg (13.3 lb.) Specifications for Caster Table For details about the names of the options, see the following.
Page 389 Machine and Options Specifications Item Specifications Frequency IEEE 802.11a range (Center • 5180–5240 MHz (36, 40, 44, and 48 channels) Frequency) • 5260–5320 MHz (52, 56, 60, and 64 channels) • 5500–5700 MHz (100, 104, 108, 112, 116, 120, 124, 128, 132, 136, and 140 channels) •...
Page 390 10. Specifications The Setting Values of the Transmission Function The values for each item that can be set when sending using the scanner function are as follows. • Depending on the type or settings of a document or original, you may not be able to specify or enter the maximum number of destinations or characters.
Page 391 Machine and Options Specifications Item Value Remarks Size of a document that Up to 31 MB per document can be sent Send to Folder Item Value Remarks Maximum number of 256 characters characters in a path name specified for the SMB protocol Maximum number of 64 characters...
Page 392 10. Specifications Item Value Remarks Size of a document that 81.55 MB per document can be sent Broadcast Transmission Item Value Remarks Total number of destinations that can be specified for Send Email and Send to Folder Number of destinations Up to 50 items can be that can be specified when specified when entering an...
Page 393 Machine and Options Specifications 2. Trailing edge: 4.0±2.5 mm (0.2±0.1 inches) Trailing edge (Two Sided): 3.2–6.0 mm (0.2–0.3 inches) 3. Right edge: 3.0±2.0 mm (0.2±0.1 inches) 4. Left edge: 3.0±2.0 mm (0.2±0.1 inches) • The machine does not support edge-to-edge printing. To minimize the margins, specify the maximum printable area with the settings on the printer driver.
Page 394 10. Specifications (1) Options Mounted on the Machine’s Side Panel Option Description NFC card reader Pass an IC card over the card reader to log in to the machine. page 37 "Logging In from the Control Panel" (2) Options Mounted on the Machine’s Bottom Option Description Lower Paper Tray...
Page 395 Machine and Options Specifications Guide to Functions of the Machine’s Internal Options • Fax Memory Unit Provides 60 MB of additional memory for the facsimile function. (Standard 4 MB) This enables you to increase the number of sheets of originals that can be stored in memory.
Page 396 10. Specifications Scanner Function Functions Option Creating PDF files with OCR text OCR unit information See "Scanning an Original as a PDF File with Embedded Text Data", User Guide in English. Interface Functions Option Wireless LAN communication Wireless LAN board See "Connecting to a Wireless LAN", User Guide in English.
Page 397 Machine and Options Specifications *1 Simultaneous operations are only possible after the preceding job documents are all scanned and [Reserve] appears. *2 You can scan a document after the preceding job documents are all scanned. *3 Simultaneous operations can be performed when a different line is used. *4 During parallel reception, any subsequent job is suspended until the reception is completed.
Page 398 10. Specifications Copy Function Compatibility (mainly North America) only *2 Stamps include Preset Stamp, User Stamp, Date Stamp, Page Numbering, and Stamp Text. *3 Color processing cannot be performed on the areas that are not printed.
Page 399 • The time it takes to recover from the energy saving functions and low power consumption in Sleep Mode may differ depending on the machine. (mainly Europe and Asia) Model Name Power Time to Recover Duplex Function Consumption from Sleep Mode IM C320F 0.31 W 7.0 seconds Standard (mainly North America and Taiwan)
Page 400 Power Time to Recover Duplex Function Consumption from Sleep Mode IM C320F 0.32 W 7.0 seconds Standard *1 Achieves ENERGY STAR energy savings; product fully qualifies when packaged with (or used with) a duplex tray and the duplex function is enabled as an option.
Page 401 Legal and Contact Information Üretici: Ricoh Company, Ltd. 3-6, Nakamagome 1-chome, Ohta-ku, Tokyo 143-8555 Japan +81-3-3777-811(English only/Sadece İngilizce) Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end- users Annex II, the above symbol is printed on batteries and accumulators.
Page 402 Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/perchlorate Information for China energy efficiency label (China) Specification model IM C320F Manufacturer name Ricoh Company, Ltd. Energy efficiency index Typical energy consumption (kW/h) 1.16...
Page 403 Legal and Contact Information The product uses the 2.4/5 GHz frequency range for wireless LAN communication and the 2.4 GHz frequency range for Bluetooth communication. Communications using radio waves may be interrupted by noise or interference. If you want to use this product for external communication, please be aware that communication failures may occur.
Page 404 Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Citrix is a trademark of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the U.S.
Page 405 Legal and Contact Information The proper names of the Windows operating systems are as follows: • The product names of Windows 10 are as follows: ® ® Microsoft Windows 10 Home ® ® Microsoft Windows 10 Pro ® ® Microsoft Windows 10 Pro for Workstations ®...
Page 406 10. Specifications • The product names of Windows Server 2022 are as follows: ® ™ Microsoft Windows Server 2022 Standard ® ™ Microsoft Windows Server 2022 Datacenter ® ™ ® Microsoft Windows Server 2022 Datacenter: Azure Edition Firefox is registered trademark of the Mozilla Foundation. Java is a registered trademark of Oracle and/or its affiliates.
Page 407 11. Driver Installation Guide Installing the Printer Driver Installing the Printer Driver by Using Device Software Manager Installer Device Software Manager is a support utility for driver installation in Windows. Device Software Manager helps you to detect the latest driver via the internet automatically according to the computer you are using and install it with a simple procedure.
Page 408 11. Driver Installation Guide 6. On the "End User License Agreement" screen, click [Agree and Go to Next]. 7. Select the connection between the machine and computer, and then click [Next]. • Network: Search for devices connected to the network. •...
Page 409 Installing the Printer Driver • When you connect the machine and the computer with a USB cable, follow the instructions on the installer screen. If the machine is not detected, click [Cancel Connection]. Even if the connection is canceled, the installation is complete. After the installer screen is closed, the machine is added automatically when it is connected to the computer with the USB cable.
Page 410 11. Driver Installation Guide • If the "Windows Security" dialog box appears during the driver installation procedure, click [Install this driver software anyway]. Installing the PCL 6/PostScript 3 Printer Driver from the Downloaded File 1. Download the latest printer driver from the manufacturer's website. 2.
Page 411 Installing the Printer Driver • If the machine cannot be found at the network connection setup, see the following section. page 410 "If the Machine Cannot Be Found" 6. When prompted to select whether to install Device Software Manager, select whether to install Device Software Manager.
Page 412 Searching for the TCP/IP port starts. 11. When the "Additional port information required" screen is displayed, select [RICOH Network Printer C model], and then click [Next]. 12. Click [Have Disk...] [Browse...] to specify the driver (INF file), and then click [OK].
Page 413 Installing the Printer Driver Confirm and perform , and then click [OK]. If the machine still cannot be found, specify the IP address or machine name to install the printer driver. 1. Click [Click if you cannot find the device].
Page 414 11. Driver Installation Guide 2. Select [Specify device IP address] or [Specify device name], and then click [Next]. When specify the machine IP address 1. Enter the IP address of the machine and click [Search]. You can check the machine IP address in [Check Status] [Network] on the control panel.
Page 415 Installing the Printer Driver 2. On the "Printer Preference" screen, select one of the port names from among "Port Name", and then click [Next]. Printer driver installation starts. For details about the procedure for specifying the IP address after installing the printer driver, see the following section: See "When You Cannot Print a Document even if the Printer Driver is Installed", User Guide in English.
Page 416 11. Driver Installation Guide Installing the PPD file (Network Connection) 1. Download the latest printer driver from the manufacturer's website. 2. Double-click the downloaded file. 3. Double-click the package file. 4. On the "Introduction" screen, click [Continue]. 5. On the "License" screen, click [Continue] and then click [Agree]. •...
Page 417 Installing the Printer Driver The installation of the PPD file starts. 8. When the installation is complete, click [Close]. Registering the Machine in [Printers & Scanners] (Network Connection) Register the PPD file of the machine in the system preferences to enable printing. 1.
Page 418 11. Driver Installation Guide When "Generic PostScript Printer" is displayed even though the IP address is correct Check the network connection of the machine and the computer, and then register again. • When the machine is connected to a wired LAN. Check that the cable is connected to the machine correctly.
Page 419 Installing the Printer Driver 1. Select [System Preferences...] from the Apple menu. 2. Click [Printers & Scanners]. 3. Select the machine from the list, and then click [Options & Supplies...]. 4. Click [Options], select the option installed on the machine, and then click [OK]. •...
Page 420 11. Driver Installation Guide...
Page 421 12. How to use this manual Moving pages Click to expand or collapse all the items in the table of contents at once. To expand or collapse items individually, click next to each title in the table of contents. Indicates which chapter and items are shown on the current page. You can click a page to move to it.
Page 422 12. How to use this manual • Select the title from the "Narrow down" list on the search result screen, and then click the search button ( ) again to limit the scope of searching within the selected title. Meanings of the used symbols Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.
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