Related Manuals for Dell Inspiron 14 5410 2-in-1
Summary of Contents for Dell Inspiron 14 5410 2-in-1
- Page 1 Inspiron 14 5410 2-in-1 Service Manual Regulatory Model: P147G Regulatory Type: P147G002 April 2024 Rev. A04...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2021-2024 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents Chapter 1: Working inside your computer..................6 Before working inside your computer..........................6 Safety instructions................................6 Electrostatic discharge—ESD protection........................7 ESD Field Service kit ................................7 Transporting sensitive components..........................8 Entering Service Mode...............................8 After working inside your computer..........................9 Exiting Service Mode................................9 Chapter 2: Removing and installing components................10 Recommended tools................................10 Screw list..................................... - Page 4 Updating the BIOS from the F12 One Time Boot menu..................76 Chapter 5: Troubleshooting......................77 Handling swollen rechargeable Li-ion batteries......................77 SupportAssist diagnostics............................... 77 Locate the Service Tag or Express Service Code of your Dell computer ............78 System diagnostic lights..............................78 Built-in self-test (BIST)..............................79 Contents...
- Page 5 Recovering the operating system..........................80 Backup media and recovery options..........................80 WiFi power cycle................................80 Drain residual flea power (perform hard reset)......................80 Chapter 6: Getting help and contacting Dell Technologies............82 Contents...
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Page 6: Chapter 1: Working Inside Your Computer
You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at Dell Regulatory Compliance Home Page. -
Page 7: Electrostatic Discharge-Esd Protection
ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. -
Page 8: Transporting Sensitive Components
1. Shut down your computer and disconnect the AC adapter. 2. Hold <B> key on the keyboard and press the power button for 3 seconds or until the Dell logo appears on the screen. 3. Press any key to continue. -
Page 9: After Working Inside Your Computer
After working inside your computer About this task CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Steps 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3. -
Page 10: Chapter 2: Removing And Installing Components
Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdrivers #0 ● Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, and the quantity of screws,... -
Page 11: Major Components Of Inspiron 5410 2-In-1
Table 1. Screw list (continued) Component Secured to Screw type Quantity Screw image I/O board Palm-rest and keyboard M2x3 assembly Display hinges Palm-rest and keyboard M2.5x3.5 assembly Power button/Power Palm-rest and keyboard M1.6X2 button with fingerprint assembly reader Power-adapter port Palm-rest and keyboard assembly USB Type-C bracket Palm-rest and keyboard... - Page 12 1. Base cover 2. Power button with optional fingerprint reader 3. Memory modules 4. USB Type-C bracket 5. Heat sink 6. I/O-board cable 7. System board 8. Touchpad cable 9. Battery 10. Speakers 11. Touchpad 12. Touchpad-bracket 13. Display assembly 14.
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Page 13: Base Cover
NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. Base cover Removing the base cover Prerequisites 1. -
Page 14: Installing The Base Cover
Steps 1. Remove the four screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the three captive screws that secure the base cover to the palm-rest and keyboard assembly. NOTE: Upon loosening the three captive screws, the base cover will open up creating a gap between the base cover and the palm-rest assembly. -
Page 15: Battery
Steps 1. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly, and then snap the base cover into place. 2. Replace the four screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 3. -
Page 16: Removing The 3-Cell Or 4-Cell Battery
● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a rechargeable Li-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See Contact Support at Dell Support Site. -
Page 17: Installing The 3-Cell Or 4-Cell Battery
Removing the 4-cell battery About this task The following image indicates the location of the battery and provides a visual representation of the removal procedure. Steps 1. Peel the tape that secures the battery cable to the system board (applicable only if not peeled earlier). 2. - Page 18 Steps 1. Using the alignment posts, place the battery on the palm-rest and keyboard assembly. 2. Replace the three screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3. Connect the battery cable to the system board. 4.
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Page 19: Coin-Cell Battery
Steps 1. Using the alignment posts, place the battery on the palm-rest and keyboard assembly. 2. Replace the five screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3. Connect the battery cable to the system board. 4. -
Page 20: Installing The Coin-Cell Battery
Steps 1. Disconnect the coin-cell battery from the I/O board. 2. Peel the coin-cell battery and lift it off the slot on the palm-rest and keyboard assembly. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the coin-cell battery and provides a visual representation of the installation procedure. -
Page 21: Memory Module
Steps 1. Adhere the coin-cell battery to the slot on the palm-rest and keyboard assembly. 2. Connect the coin-cell battery cable to the I/O board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. -
Page 22: Installing The Memory Module
Steps 1. Lift the flap to access the memory module. 2. Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up. 3. Slide and remove the memory module from the memory-module slot. NOTE: Repeat step 2 to step 3 to remove any other memory modules installed in your computer. - Page 23 Steps 1. Lift the flap to access the memory-module slot. 2. Align the notch on the memory module with the tab on the memory-module slot. 3. Slide the memory module firmly at an angle, into the memory-module slot. 4. Press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it.
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Page 24: Wireless Card
Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Enter Service Mode. 3. Remove the base cover. About this task The following image indicates the location of the wireless card and provides a visual representation of the removal procedure. Steps 1. -
Page 25: Installing The Wireless Card
5. Slide and remove the wireless card from the wireless-card slot. Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the wireless card and provides a visual representation of the installation procedure. Steps 1. -
Page 26: Solid-State Drive
Table 2. Antenna-cable color scheme (continued) Connector on the Antenna-cable color Silkscreen marking wireless card Auxiliary Black ▲ (black triangle) 2. Align the notch on the wireless card with the tab on the wireless-card slot and insert the wireless card at an angle into the wireless-card slot. -
Page 27: Installing The M.2 2280 Solid-State Drive
Steps 1. Peel the tape that secures the antenna cable to the solid-state drive. 2. Remove the screw (M2x3) that secures the solid-state drive to the palm-rest and keyboard assembly. 3. Slide and remove the solid-state drive from the solid-state drive slot. Installing the M.2 2280 solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. - Page 28 The following image indicates the location of the M.2 2280 solid-state drive and provides a visual representation of the installation procedure. NOTE: Perform step 1 to step 4 if you are replacing the M.2 2230 solid-state drive with an M.2 2280 solid-state drive. Removing and installing components...
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Page 29: Removing The M.2 2230 Solid-State Drive
Steps 1. Remove the screw (M1.6x2.5) that secures the solid-state drive bracket to the palm-rest and keyboard assembly. 2. Turn the solid-state drive bracket at an angle of 180 degrees. 3. Insert the solid-state drive bracket into the other solid-state drive bracket slot on the palm-rest and keyboard assembly. 4. -
Page 30: Installing The M.2 2230 Solid-State Drive
Steps 1. Peel the tape that secures the antenna cable to the solid-state drive. 2. Lift the solid-state drive thermal bracket off the palm-rest and keyboard assembly. 3. Remove the screw (M2x3) that secures the solid-state drive to the solid-state drive bracket. 4. - Page 31 The following image indicates the location of the M.2 2230 solid-state drive and provides a visual representation of the installation procedure. NOTE: Perform step 1 to step 4 if you are replacing the M.2 2230 solid-state drive with an M.2 2280 solid-state drive. Removing and installing components...
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Page 32: Speakers
Steps 1. Remove the screw (M1.6x2.5) that secures the solid-state drive bracket to the palm-rest and keyboard assembly. 2. Turn the solid-state drive bracket at an angle of 180 degrees. 3. Insert the solid-state drive bracket into the other solid-state drive bracket slot on the palm-rest and keyboard assembly. 4. -
Page 33: Installing The Speakers
2. Peel the tapes that secure the speaker cable to the palm-rest and keyboard assembly. 3. Note the speaker cable routing, and remove the speaker cable from the routing guides on the palm-rest and keyboard assembly. 4. Lift the speakers along with the cables, off the palm-rest and keyboard assembly. Installing the speakers Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. -
Page 34: Heat Sink
Heat sink Removing the heat sink Prerequisites 1. Follow the procedure in Before working inside your computer. CAUTION: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. The oils in your skin can reduce the heat transfer capability of the thermal grease. NOTE: The heat sink may become hot during normal operation. -
Page 35: Installing The Heat Sink
Steps 1. In reverse sequential order (as indicated on the heat sink), loosen the four or seven captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. - Page 36 Steps 1. Align the screw holes on the heat sink with the screw holes on the system board. 2. In sequential order (as indicated on the heat sink), tighten the four or seven captive screws that secure the heat sink to the system board.
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Page 37: Display Assembly
Display assembly Removing the display assembly Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Enter Service Mode. 3. Remove the base cover. About this task The following image indicates the location of the display assembly and provides a visual representation of the removal procedure. - Page 38 Removing and installing components...
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Page 39: Installing The Display Assembly
Steps 1. Peel the tape that secures the display cable to the system board. 2. Open the latch, and disconnect the display cable from the system board. 3. Remove the display cable from the routing guide on the palm-rest and keyboard assembly. 4. - Page 40 Removing and installing components...
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Page 41: Power-Adapter Port
Steps 1. Slide the display assembly at an angle, and place the display assembly on the palm-rest and keyboard assembly. 2. Replace the four screws (M2.5x3.5) that secure the display hinges to the palm-rest and keyboard assembly. 3. Route the display cable through the routing guide on the palm-rest and keyboard assembly. 4. -
Page 42: Installing The Power-Adapter Port
3. Remove the power-adapter port cable from the routing guide on the palm-rest and keyboard assembly. 4. Remove the screw (M2x3) that secures the power-adapter port to the palm-rest and keyboard assembly. 5. Lift the power-adapter port along with its cable, off the palm-rest and keyboard assembly. Installing the power-adapter port Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. -
Page 43: Touchpad
Touchpad Removing the touchpad Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task The following image indicates the location of the touchpad and provides a visual representation of the removal procedure. Steps 1. - Page 44 Steps 1. Lift the transparent flap and slide the touchpad into the slot on the palm-rest and keyboard assembly. 2. Lift the transparent flap and replace the two screws (M2x1.8) that secure the touchpad to the palm-rest and keyboard assembly. NOTE: Ensure that the touchpad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touchpad is equal.
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Page 45: Fan
Removing the fan Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Enter Service Mode. 3. Remove the base cover. About this task The following image indicates the location of the fan and provides a visual representation of the removal procedure. Steps 1. -
Page 46: I/O Board
Steps 1. Using the alignment posts, place the fan on the palm-rest and keyboard assembly. 2. Remove the two screws (M2x3) that secure the fan to the palm-rest and keyboard assembly. 3. Connect the fan cable to the system board. Next steps 1. -
Page 47: Installing The I/O Board
Steps 1. Remove the two screws (M2.5x3.5) that secure the right display hinge to the I/O board and palm-rest and keyboard assembly. 2. Open the right display hinge at an angle of 90 degrees. 3. Peel the tape that secures the I/O-board cable to the I/O board. 4. - Page 48 Steps 1. Place the I/O board into the slots on the palm-rest and keyboard assembly. 2. Align the screw hole on the I/O board with the screw hole on the palm-rest and keyboard assembly. 3. Replace the two screws (M2x3) that secures the I/O board to the palm-rest and keyboard assembly. 4.
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Page 49: Power Button
Power button Removing the power button Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Enter Service Mode. 3. Remove the base cover. 4. Remove the fan. 5. Remove the display assembly. 6. Remove the board. About this task The following image indicates the location of the power button and provides a visual representation of the removal procedure. -
Page 50: Removing The Power Button With Fingerprint Reader
Steps 1. Align the screw holes on the power button with the screw holes on the palm-rest and keyboard assembly. 2. Replace the two screws (M1.6x2) that secure power button to the palm-rest and keyboard assembly. Next steps 1. Install the board. -
Page 51: Installing The Power Button With Fingerprint Reader
Steps 1. Remove the two screws (M1.6x2) that secure the power button to the palm-rest and keyboard assembly. 2. Lift the power button, along with the fingerprint-reader cable, off the slot on the palm-rest and keyboard assembly. Installing the power button with fingerprint reader Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. -
Page 52: System Board
About this task The following image indicates the location of the power button with fingerprint reader and provides a visual representation of the installation procedure. Steps 1. Align and place the power button, along with the fingerprint-reader cable, on the slot of the palm-rest and keyboard assembly. - Page 53 Figure 1. System-board connectors 1. Display cable 2. Power-adapter port cable (optional) 3. USB Type-C port bracket 4. Keyboard-backlight cable 5. Keyboard cable 6. Touchpad cable 7. Speaker cable 8. I/O-board cable The following image indicates the location of the system board and provides a visual representation of the removal procedure. Removing and installing components...
- Page 54 Removing and installing components...
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Page 55: Installing The System Board
Steps 1. Peel the tape that secures the USB Type-C port bracket to the system board. 2. Remove the antenna cables from the routing guides on the system board. 3. Remove the two screws (M2.5x3.5) that secure the left display hinge to the system board and palm-rest and keyboard assembly. - Page 56 About this task The following image indicates the connectors on your system board. Figure 2. System-board connectors 1. Display cable 2. Power-adapter port cable (optional) 3. USB Type-C port bracket 4. Keyboard-backlight cable 5. Keyboard cable 6. Touchpad cable 7. Speaker cable 8.
- Page 57 Removing and installing components...
- Page 58 Steps 1. Align and place the system board on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x1.8) that secure the system board to the palm-rest and keyboard assembly. 3. Connect the display cable to the connector on the system board and close the latch to secure the cable. 4.
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Page 59: Palm-Rest And Keyboard Assembly
6. Install the battery. 7. Install the base cover. 8. Follow the procedure in After working inside your computer. Palm-rest and keyboard assembly Removing the palm-rest and keyboard assembly Prerequisites 1. Follow the procedure in Before working inside your computer. 2. -
Page 60: Installing The Palm-Rest And Keyboard Assembly
Steps After performing the steps in the pre-requisites, you are left with the palm-rest and keyboard assembly. Installing the palm-rest and keyboard assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: The wireless-antenna cable and wireless antenna are part of the palm-rest and keyboard assembly. - Page 61 Steps Place the palm-rest and keyboard assembly on a clean and flat surface. Next steps 1. Install the system board. 2. Install the display assembly. 3. Install the power button power button with fingerprint reader. 4. Install the touchpad. 5. Install the power-adapter port.
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Page 62: Chapter 3: Drivers And Downloads
Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article Drivers and Downloads FAQs 000123347. Drivers and downloads... -
Page 63: Chapter 4: System Setup
System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference. -
Page 64: Boot Sequence
Boot sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key ●... - Page 65 Table 4. System setup options—System information menu (continued) Overview Default: Enabled BATTERY Displays the battery health information. AC Adapter Displays whether an AC adapter is connected. If connected, the AC adapter type. PROCESSOR Processor Type Displays the processor type. Maximum Clock Speed Displays the maximum processor clock speed.
- Page 66 Table 5. System setup options—Boot Configuration menu (continued) Boot Configuration By default, Windows Boot Manager is selected By default, UEFI Hard Drive is selected Secure Boot Enable Secure Boot Enables secure boot using only validated boot software. Secure Boot Mode Displays the secure boot mode Expert Key Management Enable Custom Mode Allows the PK, KEK, db, and dbx security key databases to be modified.
- Page 67 Table 7. System setup options—Storage menu Storage SATA/NVMe Operation SATA/NVMe Operation Sets the operating mode of the integrated storage device controller. Default: RAID On Storage Interface Port Enablement Enables or disables the onboard drives. Default: ON SMART Reporting Enable SMART Reporting Enables or disables Self-Monitoring, Analysis, and Reporting Technology (SMART).
- Page 68 This setting is a balance of performance, noise, and temperature. USB Wake Support Wake on Dell USB-C Dock Enables connecting a Dell USB-C Dock to wake the computer from Standby. Default: ON Block Sleep Blocks the computer from entering Sleep (S3) mode in the operating system.
- Page 69 Table 11. System setup options—Security menu (continued) Security PPI Bypass for Clear Commands Enables or disables the Trusted Platform Model (TPM) Physical Presence Interface (PPI). When enabled, the OS will skip BIOS Physical Presence Interface (PPI) user prompts when issuing the Clear command. Default: OFF Clear Enables or disables the computer to clear the PTT owner information, and...
- Page 70 Enables or disables cloud Service OS recovery if the main OS fails to boot within the number of failures equal or greater than the value specified by Dell Auto OS Recovery Threshold, and local Service does not boot, or is not installed.
- Page 71 Table 13. System setup options—Update,Recovery menu (continued) Wireless Default: ON Dell Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery tool. Default: 2. Table 14. System setup options—System Management menu System Management Service Tag Displays the Service Tag of the computer.
- Page 72 Table 16. System setup options—Pre-boot Behavior menu (continued) Pre-boot Behavior Default: ON Warnings and Errors Selects an action on encountering a warning or error during boot. Default: Prompt on Warnings and Errors. Stop, prompt, and wait for user input when warnings or errors are detected. NOTE: Errors deemed critical to the operation of the computer hardware will always halt the computer.
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Page 73: System And Setup Password
Table 18. System setup options—Performance menu (continued) Performance Default: ON Intel Turbo Boost Technology Enable Intel Turbo Boost Technology Enabled or disabled the Intel TurboBoost mode of the processor. If enabled, the Intel TurboBoost driver increases the performance of the CPU or graphics processor. -
Page 74: Assigning A System Setup Password
Assigning a System Setup password Prerequisites You can assign a new System or Admin Password only when the status is in Not Set. About this task To enter BIOS System Setup, press F2 immediately after a power-on or reboot. Steps 1. -
Page 75: Clearing Bios (System Setup) And System Passwords
Installing the base cover. 5. Turn on your computer. Clearing BIOS (System Setup) and System passwords About this task To clear the computer or BIOS passwords, contact Dell technical support as described at Contact Support. For more information, go to Dell Support Site. -
Page 76: Updating The Bios From The F12 One Time Boot Menu
Time Boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option. -
Page 77: Chapter 5: Troubleshooting
● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer. -
Page 78: Locate The Service Tag Or Express Service Code Of Your Dell Computer
Locate the Service Tag or Express Service Code of your Dell computer Your Dell computer is uniquely identified with a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, we recommend entering the Service Tag or Express Service Code at Dell Support Site. -
Page 79: Built-In Self-Test (Bist)
Table 21. LED codes (continued) Diagnostic light codes Problem description (Amber, white) Display failure - EC detection of power rail failure CMOS battery failure PCI, video card/chip failure BIOS recovery image not found Recovery image found but invalid Power-rail failure System BIOS Flash incomplete Management Engine (ME) error Battery charging failure Camera status light: Indicates whether the camera is in use. - Page 80 It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
- Page 81 6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at Dell Support Site. Troubleshooting...
- Page 82 Getting help and contacting Dell Technologies Self-help resources You can get information and help on Dell Technologies products and services using these self-help resources: Table 23. Self-help resources Self-help resources Resource location Information about Dell Technologies products and services Dell Site...