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Synapse® Mobility User Guide for HTML5
S
UPPORTED MOBILE DEVICES AND BROWSERS
The Synapse® Mobility client is accessed through a browser on your desktop or mobile device.
The software is intended for diagnostic use from specific mobile devices and browsers.
Supported devices and operating systems
The following mobile devices running iOS and iPadOS are validated for use with Synapse Mobility:
iOS 12
iOS 13 or 14
iPadOS 13 or 14
The following mobile devices running Android are validated for use with Synapse Mobility :
Android 6
Android 7
Android 8
Android 9
Android 10
Supported browsers
The following browsers are supported:
On Windows: Microsoft Edge (Current), Internet Explorer 11, Chrome (Current), Firefox
(Current)
On MacOS: Safari (Current), Chrome (Current), Firefox (Current)
On iOS mobile: Mobile Safari for iOS 12 or 13
On Android mobile: Chrome (Current)
"Current" indicates that the automatic update default setting is supported. The minimum
browser versions required are Chrome v42 (Windows/Mac), Chrome v59 (Android),
FireFox v35, Safari v6, and Mobile Safari v10.
If you are using a mobile device or browser that is not on the above list, you should not use Synapse
Mobility for diagnosis.
Confidential and Proprietary
Phones
Tablets
iPhone 5S, iPhone 6,
iPad Air, iPad Mini 2, iPad Mini 3
iPhone 6 Plus
iPhone 6S, iPhone 7,
iPhone 7 Plus,
iPhone 8, iPhone X
iPad Air 2, iPad Mini 4, iPad (5th generation), iPad
(6th generation), iPad Pro (9.7"), iPad Pro (10.5"),
iPad Pro (12.9"), iPad Pro 2nd generation (12.9")
Phones
Tablets
Samsung Galaxy S5
Samsung Galaxy Tab 2 10.1, Samsung Galaxy Tab S
Samsung Galaxy Tab S2
Samsung Galaxy S7
Samsung Galaxy S8
Samsung Note9
Samsung Galaxy Tab S4
DOC-0046692-A
Preface
15
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