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Parameter
Keypad
Assignment
0-9, , #
Installation Manual
Table 53
Value Range
(Default)
a-n
Any of the 14 services listed below (a-n) can be
( : d, 0: c
assigned to the 0 through 9, , and # keys on the
Others: None)
telephone keypad. Callers are able to access these
services by pressing the corresponding keys on their
telephones.
(a) Transfer to Mailbox—Allows the caller to leave
messages in a specific mailbox. Enter "a"
followed by a mailbox number.
(b) Transfer to Extension—Transfers the caller to a
specific extension. Enter "b" followed by an
extension number.
(c) Operator—Connects the caller to the operator.
(d) Exit—Plays the Custom Service exit prompt and
disconnects the caller. The Message Manager is
responsible for recording this prompt.
(e) Previous Menu—If programmed, returns the
caller to the previous menu.
(f) Custom Service—If programmed, transfers the
caller to another Custom Service.
(g) Voice Mail Service—Allows the caller to access
Voice Mail Service.
(h) Call Transfer Service—Allows the caller to access
Automated Attendant Service.
SYSTEM ADMINISTRATOR'S GUIDE
Description/Function
277
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Troubleshooting
