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Parameter
Operator's
Extension
Operator's
Mailbox No.
Busy Coverage
Mode
No Answer
Coverage
Mode
Installation Manual
Table 50
Value Range
(Default)
1-5 digits
Specifies the extension number for Operator 2. Any valid
(None)
extension number can be assigned.
2-5 digits
Specifies the mailbox number for Operator 2. Callers to
(None)
Operator 2 are prompted to leave a message in this
mailbox depending upon how the Busy Coverage or No
Answer Coverage modes are set.
1. Hold
Specifies how to handle calls when the Operator 2
2. No Answer
extension is busy.
Coverage
3. Call Waiting
1. Hold—Automatically places the caller on hold and
4. Disconnect
the Operator 2 extension is called again.
Message
(Hold)
2. No Answer Coverage—Offers the option specified by
the No Answer Coverage Mode to the caller.
3. Call Waiting—Signals the Operator 2 when another
call is waiting using the Call Waiting feature of the
PBX.
4. Disconnect Message—Disconnects the call after
playing "Thank you for calling".
1. Caller Select
Specifies how to handle Operator 2 calls when not
2. Leave Message
answered within the time period set by the "Operator No
3. Disconnect
Answer Time" mode.
Message
4. Next Operator
1. Caller Select—Allows the caller to leave a message
(Caller Select)
or call another extension. (In some cases, a call to
another extension is not available. For more
information, see the "Note" on "Caller Select" in
Table 27 in 5.4.3 Operator's Parameters.)
2. Leave Message—Instructs the caller to leave a
message in Operator 2's mailbox.
3. Disconnect Message—Disconnects the caller after
playing "Thank you for calling".
4. Next Operator—Transfers the caller to Operator 3.
SYSTEM ADMINISTRATOR'S GUIDE
Description/Function
271
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