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Troubleshooting
17 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
→ "Customer Service", Page 27
17.1 Malfunctions
Fault
The appliance is not
working.
Appliance is not heat-
ing, the colon flashes
in the display and
appears.
The time flashes in
the display.
The time does not ap-
pear in the display
when the appliance is
switched off.
lights up in the dis-
play and no settings
can be made on the
appliance.
appears in the
display.
flashes in the dis-
play and the appli-
ance does not start.
appears in the
display.
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your room or other appliances are working.
▶
Electronics fault
Disconnect the appliance from the power supply for at least 30 seconds by switching off
1.
the fuse.
Reset the basic settings to the factory settings.
2.
Demo mode is activated.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
1.
the fuse box off and then on again.
Deactivate demo mode within 5 minutes by changing the last basic setting (depending
2.
on the appliance type or ) to .
There has been a power cut.
Reset the time.
▶
→ "Setting the time", Page 12
The basic setting has been changed.
Change the basic setting for the time display.
▶
Childproof lock is activated.
Use
to deactivate childproof lock.
▶
→ "Childproof lock", Page 15
Cleaning recommendation
Run the cleaning function fully.
▶
→ "Cleaning function", Page 21
You can temporarily dismiss the information in the display by pressing any button.
→ "Cleaning recommendation", Page 21
The cooking compartment is too hot for the selected operation.
Switch off the machine and allow it to cool.
1.
Restart the operation.
2.
The maximum cooking time has been reached. To prevent an unwanted permanent opera-
tion, the appliance automatically stops heating after several hours if the settings are un-
changed.
Switch off the appliance.
▶
Implement new settings, if required.
Tip: To prevent the appliance from switching off when you do not want it to, e.g. for an
extremely long preparation time, set a cooking time.
→ "Time-setting options", Page 11
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
Troubleshooting en
25
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