Zoom Account Provision; Provision Prerequisites - Grandstream Networks GXV3450 User Manual

ZOOM ACCOUNT PROVISION
This section outlines the steps for provisioning the Grandstream GXV34xx to register with the Zoom Phone
Appliance. For brand new, out-of-the-box phones, zero-touch provisioning will occur automatically. For
phones that have been previously used, it is recommended to perform a factory reset before adding the
device MAC address to Zoom for provisioning.
Provision Prerequisites
Before proceeding with provisioning, please ensure that the following prerequisites are met.
1. Ensure that the GXV34xx device has obtained an IP address and has network access.
By default, the GXV34xx is set to DHCP mode. If the router the phone is connected to does not support
DHCP, you will need to configure a static IP manually. To find the GXV34xx's IP address, navigate through
the phone's LCD while in Generic Mode: Settings App à Status à Network Status.
2. Ensure that the GXV34xx device has been upgraded to the latest firmware (version 1.0.1.31 or higher),
which includes support for Zoom Mode.
Phones must be upgraded to firmware that supports Zoom. For the latest GXV34xx firmware updates,
please visit the Grandstream website:
For detailed firmware upgrade instructions, please refer to the steps outlined in the admin guide:
https://documentation.grandstream.com/knowledge-base/gxv34x0-admin-guide/#upgrading-and-
provisioning.
3. Ensure that the GXV34xx device is equipped with an individual certificate, specifically of the
ECDSA+SHA384 certificate type.
Zoom's enhanced security protocols require that Grandstream devices support Individual Certificates using
the ECDSA+SHA384 encryption standard. Prior to initiating Zoom provisioning, it is essential to verify that
the Grandstream devices are equipped with certificates of ECDSA+SHA384. Please refer to the
Grandstream Certificate Verify Website
certificate status and upgrade if necessary.
Grandstream GXV3450/3470/3480 Zoom Phone Appliance User Guide
https://www.grandstream.com/support/firmware
and the Quick Guide on how to use the website to check device
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