Telebit T3000 Reference Manual page 164

If you do not have proof of purchase, or your
unit is not covered by the warranty, you must
send the current repair fee with your unit.
The technical support representative will
provide you with that information and any
further instructions if necessary.
2. Pack the unit in its original container or in a
sturdy corrugated box using nonstatic material,
such as newspaper, as a cushion. Do not use
highly static-prone material such as plastic
wrap or Styrofoam packing material (beads or
peanuts), as they may further damage the unit
in transit.
3. Ship the unit only. Do not ship manuals, power
supply, or telephone cord unless your technical
support representative instructs you to do so.
4. Include the following information with your
unit:
Name
Address
City, State, Zip Code
Telephone Number
RMANumber
Description of the Problem
Current Repair Fee (if applicable)
Warranty And Repair Procedures 8-3