Troubleshooting - Sonova Slim L-R Series User Manual

24. Troubleshooting

Problem
Hearing aid not functioning Speaker/earpiece blocked
Hearing aid whistles
Hearing aid too loud
Hearing aid not loud
enough or distorted
Hearing aid plays two
beeps
Hearing aid will not switch
on
Indicator light on hearing
aid does not light up when
hearing aid placed in
charging inserts
Please check https://www.phonak.com/com/en/support.html for further
information.
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Causes
Hearing aid switched off
Battery fully discharged
Hearing aid not inserted correctly into ear
Cerumen in ear canal
Volume too loud
Volume too low
Low battery
Speaker/earpiece blocked
Hearing has changed
Indication for low battery
Battery fully discharged
Button was inadvertently deactivated by
pressing the button longer than 15 seconds
Hearing aid not inserted correctly into
charger
Charger not connected to power source
Battery fully discharged