Summary of Contents for Sonova Unitron Moxi Jump R Series
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Moxi Jump R behind-the-ear (BTE) hearing aid guide A Sonova brand...
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Thank you Your hearing aids Thank you for choosing these hearing aids. Hearing care professional: ____________________ Unitron is a hearing solution company that believes people should feel really good about ___________________________________________ the entire hearing experience, start to finish. Our ingenious products, technologies, services Telephone: _________________________________ and programs offer a level of personalization you can’t get anywhere else.
Quick reference Table of contents Low battery warning Multi-function button Your hearing aids at a glance ............. 2 with indicator light Warnings ..................5 Tinnitus masker ................17 2 beeps every 30 minutes Turning your hearing aids on and off ........20 Putting your hearing aids on your ears........21 Operating instructions .............
Your hearing aids at a glance D Moxi Jump R BTE hearing aids Multi-function button with indicator light switches between listening programs, changes the volume level, and accepts or rejects mobile phone calls depending on your customized fitting Wire - connects the speaker unit to your hearing aids Microphones - sound enters your hearing aids...
Warnings Charger These rechargeable hearing aids contain Charger lithium-ion batteries that can be taken onto airplanes as carry-on luggage. Indicator light for power Changes or modifications to the hearing Micro-USB connection aids that are not explicitly approved by to external power supply the manufacturer are not permitted.
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impairment should be supervised at all Do not use the hearing aids and charging times to ensure their safety. The hearing accessories in explosive areas (mines or aids are small devices and contain small industrial areas with danger of explosions, parts.
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- Hearing aids don’t need to be removed The following is only applicable for persons when passing security gates (airports etc.). with active implantable medical devices If X-ray is used at all, it will be in very low (i.e. pacemakers, defibrillators, etc.): doses, and will not affect the hearing aids.
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Note to hearing care professional Your hearing aids operate in the frequency range of 2.4 GHz–2.48 GHz. When flying Domes should never be fitted on clients with please check if flight operator requires perforated eardrums, exposed middle ear devices to be switched into flight mode. cavities, or surgically altered ear canals.
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Precautions The dome should be changed every three months or when it becomes stiff or brittle. These hearing aids are water resistant This is to prevent the dome from detaching and not waterproof. They are designed to from the tube spout during insertion into or withstand normal activities and occasional removal from the ear.
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Mobile phone compatibility rating Your hearing aids use the most modern components to provide the best possible Some hearing aid users have reported a buzzing sound quality in every listening situation. sound in their hearing aids when they are using However, communication devices such mobile phones, indicating that the mobile as digital mobile phones can create...
Tinnitus masker The performance of the individual hearing aids may vary with individual mobile phones. Tinnitus masker uses broadband noise to Therefore, please try these hearing aids with provide temporary relief of tinnitus. your mobile phone or, if you are purchasing a Tinnitus masker warnings new phone, please be sure to try it with your hearing aids prior to purchase.
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Important information Should you develop any side effects while using the tinnitus masker, such as The tinnitus masker generates sounds headaches, nausea, dizziness or heart that are used as part of your personalized palpitations or experience a decrease temporary tinnitus management program in auditory function such as decreased to provide relief from tinnitus.
Turning your hearing aids on and off Putting your hearing aids on your ears Your hearing aids will turn on Your hearing aids will be color-coded with a automatically when removed marking on the outside of the hearing aid: from the charger. To turn hearing red = right ear;...
Hearing aids with custom molds Operating instructions 1. Hold the custom mold Your hearing aids come with a multi-function between your thumb and button that allows you to further adjust them. index finger. The opening You may also use the multi-function button to should be pointing in accept and reject calls to your paired mobile towards your ear canal...
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Program control Volume control Each time you push the upper part of the button To adjust the volume of your environment: on either hearing aid for longer than 2 seconds, Push the upper part of the hearing aid • you will move to the next hearing aid program. button to increase the volume, and Your hearing aids beep to indicate which Push the lower part of the hearing aid...
Charging your hearing aids Your rechargeable hearing aids 1) Connecting the power supply Battery information Before using your hearing aids for the first time, it is recommended to charge them for 3 hours. These hearing aids contain a built-in and non-removable rechargeable lithium-ion battery.
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2) Insert the hearing aids 3) Watch the indicator light The indicator light will slowly blink until the Insert the hearing aids into the charging slots. hearing aids are fully charged. When fully Make sure the left and right hearing aid charged the indicator light will be solid green.
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Understanding the indicator light 4) Remove the hearing aids from the charger Remove the hearing aids from the charging Indicator light Percentage charged Charging time slots to turn them on. 0-10% 30 min (30%) Do not pull the wires to remove the hearing aids 11-80% 60 min (50%) from the charger as this can damage the wires.
Pairing your mobile phone with your Connecting to your mobile phone After your hearing aids have been paired to your hearing aids phone, they will automatically connect again 1. On your phone, go to your settings menu to when your phone and hearing aids are turned ensure Bluetooth is on and to search for ®...
Phone calls with a mobile phone Using your mobile phone with your hearing aids Your hearing aids allow direct communication with Bluetooth enabled phones. When paired Making a phone call and connected to a phone, you will hear the Start a call on your paired mobile phone as you caller’s voice directly in your hearing aids.
Adjusting volume balance between mobile Ending a phone call phone calls and your environment End a call by holding down the upper or lower part of the button on either hearing aid for more During a call using a paired mobile phone: than 2 seconds.
Tinnitus masker TV Connector If your hearing care professional has configured Adjusting volume balance between the TV a tinnitus masker program, you can adjust and the sounds in your environment the tinnitus masker level while you are in the While listening to TV sound through the tinnitus masker program.
Connectivity overview Flight mode Your hearing aids operate in the frequency The illustration below shows the connectivity range of 2.4 GHz–2.48 GHz. When flying, some options available for your hearing aids. airlines require all devices to be switched into flight mode. Entering flight mode will not disable normal hearing aid functionality, only the Bluetooth connectivity functions.
Caring for your hearing aids Cleaning your hearing aids Use a soft cloth to clean your hearing aids at Protecting your hearing aids the end of each day. Regular cleaning of the Always remove your hearing aids when • microphone ports with the supplied cleaning using hair care products.
Accessories Cleaning your custom molds and domes Clean the domes and molds on the TV Connector outside daily with a damp cloth. The TV Connector is an optional accessory Avoid getting any water in and that sends sound from your TV directly to around the speaker units and your hearing aids.
Troubleshooting guide Cause Possible remedy Issue: battery does not last the whole day Cause Possible remedy Hearing aids not fully Place hearing aids in Issue: will not turn on charged powered charger Dead battery Place hearing aids in Battery needs to be Consult your hearing care powered charger replaced...
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Cause Possible remedy Cause Possible remedy Issue: intermittent sound Issue: not loud enough Low battery Place hearing aids in Low volume Turn up volume; see hearing powered charger care professional if problem persists Issue: two long beeps Low battery Place hearing aids in powered charger Low battery Place hearing aids in...
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Cause Possible remedy Cause Possible remedy Issue: not clear, distorted Issue: mobile phone calls not being heard through hearing aid Poorly fitting custom Consult your hearing care Hearing aid is in flight Turn hearing aid off and back molds/domes professional mode on again Custom molds/domes...
Warning to hearing aid dispensers (to comply with The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and the U.S. Food and Drug Administration (FDA) treated before the hearing aid is purchased. Following the medical regulations) evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that...
Information and explanation of symbols This symbol shall be accompanied by the name and the address of the authorised representative in the With the CE symbol, Unitron Hearing confirms that this European Community. Unitron product – including accessories – meets the xxxx This symbol shall be accompanied by the name and requirements of the Medical Devices Directive...
Compliance information Notice 2 Changes or modifications made to this device not expressly approved by Unitron may void the FCC authorization to operate Declaration of conformity this device. Hereby, Unitron Hearing declares that this product meets the requirements of the Medical Device Directive 93/42/EEC and Notice 3 complies with Radio Equipment Directive 2014/53/EU.
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Radio information of your wireless hearing aid Immunity standards EN 60601-1-2:2015 Antenna type Resonant loop antenna IEC 60601-1-2:2014 Operation frequency 2.4 GHz – 2.48 GHz EN 61000-4-2:2009 Modulation GFSK, Pi/4 DPSK, GMSK IEC 61000-4-2:2008 Radiated power < 2.5mW EN 61000-4-3:2006+A1+A2 Bluetooth ®...
Your feedback Additional notes Record your specific needs or concerns and bring to ___________________________________________ your first office visit after getting your hearing aids. This will help your hearing care professional to ___________________________________________ address your needs. ___________________________________________ ________________________________________ ________________________________________ ___________________________________________ ________________________________________ ___________________________________________ ________________________________________ ___________________________________________...
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Unitron Hearing, a division of National Hearing Services Inc. 20 Beasley Drive, Kitchener, ON Canada N2E 1Y6 Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa, Switzerland For a listing of Unitron group companies, please visit www.unitron.com...