Table of Contents
Advertisement
Advertisement
Table of Contents
Related Manuals for Sonova Phonak Virto M Series
Summary of Contents for Sonova Phonak Virto M Series
- Page 1 Phonak Virto User Guide Phonak Virto M-312/312 NW O/Titanium/10 NW O...
- Page 2 This user guide is valid for: Wireless models CE mark applied Phonak Virto M90-312 2019 Phonak Virto M70-312 2019 Phonak Virto M50-312 2019 Phonak Virto M30-312 2019...
- Page 3 Non wireless models CE mark applied Phonak Virto M90-312 NW O 2019 Phonak Virto M70-312 NW O 2019 Phonak Virto M50-312 NW O 2019 Phonak Virto M30-312 NW O 2019 Phonak Virto M90-Titanium 2019 Phonak Virto M70-Titanium 2019 Phonak Virto M90-10 NW O 2019 Phonak Virto M70-10 NW O 2019...
- Page 4 Your hearing aids have been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.
- Page 5 Your hearing aid details If no box is checked and you do not know the model of your hearing aid, please ask your hearing care professional. Your Virto M-312 hearing aids operate between 2.4 GHz–2.48 GHz frequency range. When flying please check if flight operator requires devices to be switched into flight mode, see chapter 14.
-
Page 6: Table Of Contents
Contents Your hearing aid Quick guide Parts of the hearing aid Using the hearing aid Left and right hearing aid markings On/Off Batteries Putting on the hearing aid Removing the hearing aid Push button Volume control 10. Adjusting Virto M-Titanium or Virto M-10 NW O with Phonak MiniControl 11. - Page 7 Further Information 16. Care and maintenance 17. Service and warranty 18. Compliance information 19. Information and description of symbols 20. Troubleshooting 21. Important safety information...
-
Page 8: Quick Guide
1. Quick guide Left and right hearing aid markings Blue marking for left hearing aid. Red marking for right hearing aid. Left Right Changing batteries Remove the Open the Place battery in the sticker from the battery door. battery door with the new battery “+”... - Page 9 On/Off Push button Models with this option only: The push button on your hearing aid can have various functions. Volume control Models with this option only: To increase the volume, turn the volume control forwards. To decrease the volume, turn the volume control backwards. Flight mode Virto M-312 To enter flight mode press the push button for 7 seconds while closing the...
-
Page 10: Parts Of The Hearing Aid
2. Parts of the hearing aid The following pictures show the models described in this user guide. You can identify your personal model by: • Checking “Your hearing aid details” on page 5. • Or comparing your hearing aid with the following shown models. - Page 11 Virto M-312 Sound outlet / wax protection system Custom made shell Push button Battery door Volume control (optional) Virto M-312 NW O Sound outlet / wax protection system Custom made shell Battery door Virto M-Titanium and Virto M-10 NW O Sound outlet / wax protection system Custom made shell Push button...
-
Page 12: Left And Right Hearing Aid Markings
3. Left and right hearing aid markings There is a red or blue marking to tell you if it is a left or a right hearing aid. The color mark is located on the battery door, on the shell (text printed in red or blue) or shell is colored red or blue. -
Page 13: On/Off
4. On/Off The battery door is also the on/off switch. Closed battery door = hearing aid is on Opened battery door = hearing aid is off When you switch on the hearing aid you may hear a start-up melody. -
Page 14: Batteries
5. Batteries Remove the Open the Place battery in the sticker from the battery door. battery door with the new battery “+” symbol facing and wait two upwards. minutes. If it is difficult to close the battery door: Check that the battery is inserted correctly and the “+”... - Page 15 Replacement battery This hearing aid requires zinc-air batteries. Identify the correct battery size (312 or 10) by: • Checking “Your hearing aid details” on page 5. • Checking the marking on the inner side of the battery door. • Checking the following table. Model Zinc air Color...
-
Page 16: Putting On The Hearing Aid
6. Putting on the hearing aid (all models) Take your hearing aid up to your ear and place the ear canal part into your ear canal. -
Page 17: Removing The Hearing Aid
7. Removing the hearing aid 7.1 Removing the hearing aid with a removal handle Hold the removal handle and carefully pull the hearing aid up and out of the ear. - Page 18 7.2 Removing the hearing aid without a removal handle Put your thumb behind your lobe and gently press your ear upward to push the hearing aid out of the canal. In order to help it along, make chewing movements with your jaw. Grasp the protruding hearing aid and remove it.
-
Page 19: Push Button
8. Push button Models with this option only: The push button on your hearing aid can have various functions or is not active. This depends on the programming of the hearing aid, which is indicated in your individual “Hearing aid instructions”. -
Page 20: Volume Control
9. Volume control Models with this option only: To increase the volume, turn the volume control forwards (towards nose). To decrease the volume, turn the volume control backwards (towards back of head). The volume control can be disabled by the hearing care professional. -
Page 21: Adjusting Virto M-Titanium Or Virto M-10 Nw O
10. Adjusting Virto M-Titanium or Virto M-10 NW O with Phonak MiniControl The MiniControl contains a magnet that functions like a remote control to change the settings of your Virto M-Titanium or Virto M-10 NW O. Your Virto M-Titanium or Virto M-10 NW O in combination with MiniControl can have various functions or can remain inactive. - Page 22 While the hearing aid is on, hold the magnet inside the ear canal without touching the hearing aid. Promtly remove the magnet as soon as your Virto M-Titanium or Virto M-10 NW O is in the desired program or the volume is ideal for you.
-
Page 23: Connectivity Overview Virto M-312
11. Connectivity overview Virto M-312 The illustration below shows the connectivity options available for your hearing aid. Cell phone TV Connector connected to TV* Roger** * The TV Connector can be connected to any audio source such as a TV, PC or hi-fi system. ** Roger wireless microphones can be connected to your hearing aids as well. -
Page 24: Initial Pairing Virto M-312
12. Initial pairing Virto M-312 12.1 Initial pairing to Bluetooth® enabled device It is only necessary to perform the pairing procedure once with each device featuring Bluetooth wireless technology. After the initial pairing, your hearing aids will connect automatically to the device. This can take up to 2 minutes. - Page 25 Select the hearing aid in the list of Bluetooth enabled devices. This will pair both hearing aids simultaneously. A beep confirms successful pairing. For more information about pairing instructions for Bluetooth wireless technology, specific to some of the most popular phone manufacturers, go to: https://marvel-support.phonak.com...
- Page 26 12.2 Connecting to the device After your hearing aids have been paired to your device, they will automatically connect again when switched on. The connection will be maintained as long as the device remains ON and within range. Your hearing aids can be paired to up to two devices. Your hearing aids can be connected to one device at a time.
-
Page 27: Phone Calls Virto M-312
13. Phone calls Virto M-312 Your hearing aids connect directly with Bluetooth® enabled phones. When paired and connected to your phone, you will hear the caller’s voice directly in your hearing aids. Your hearing aids pick up your voice through their own microphones. Your voice Caller’s voice Bluetooth®... - Page 28 13.1 Making a call Enter the phone number and press the dial button. You will hear the ring tone through your hearing aids. Your hearing aids pick up your voice through their own microphones. 13.2 Accepting a call When receiving a call, a calling notification will be heard in the hearing aids.
- Page 29 13.3 Ending a call A call can be ended by a long press on the push button on the hearing aid (more than 2 seconds) or directly on your phone. long press > 2 sec...
- Page 30 13.4 Rejecting a call An incoming call can be rejected by a long press on the push button on the hearing aid (more than 2 seconds) or directly on your phone. long press > 2 sec...
-
Page 31: Flight Mode Virto M-312
14. Flight mode Virto M-312 Your hearing aids operate between 2.4 GHz–2.48 GHz frequency range. When flying some operators require all devices to be switched into flight mode. Entering flight mode will not disable normal hearing aid functionality, only the Bluetooth connectivity functions. 14.1 Enter flight mode To disable the wireless function and enter flight mode in each hearing aid:... - Page 32 14.2 Exit flight mode To enable the wireless function and exit flight mode in each hearing aid: Open battery door. Close the battery door again.
-
Page 33: Join Our Hearing Loss Community
15. Join our hearing loss community! On HearingLikeMe.com you will find: • Living with Hearing Loss A set of interesting articles on how to live with hearing loss. • Forum A forum to meet and engage with a growing number of people who face the same challenges. -
Page 34: Care And Maintenance
Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. To ensure a long service life, Sonova AG provides a minimum of a five year service period after phase out of the respective hearing aid. - Page 35 Daily Daily cleaning and the use of a drying system is highly recommended. C&C line from Phonak is a complete set of cleaning products. Your hearing care professional will be glad to advise you. Never use household cleaning products (washing powder, soap, etc.) to clean your hearing aids. If your hearing aid is performing weakly or fails to operate, clean or replace the wax guard system.
-
Page 36: Service And Warranty
International warranty Sonova AG offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds and external receivers. - Page 37 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.
-
Page 38: Compliance Information
18. Compliance information Europe: Declaration of Conformity Hereby Sonova AG declares that this product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The full text of the EU Declaration of Conformity can be... - Page 39 The wireless models listed on page 2 are certified under: Phonak Virto M-312, models M / P / SP / UP FCC ID: KWC-TBD Canada 2262A-TBD...
- Page 40 Notice 2: Changes or modifications made to this device not expressly approved by Sonova AG may void the FCC authorization to operate this device. Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada.
- Page 41 interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
- Page 42 Radio information of your hearing aid Antenna type Resonant loop antenna Operation frequency 2.4 GHz – 2.48 GHz Modulation GFSK, Pi/4 DPSK, GMSK Radiated power < 1 mW Bluetooth® Range Bluetooth 4.2 Dual-Mode Profiles supported HFP (Hands-free profile), A2DP Compliance with emission and immunity standards Emission standards EN 60601–1-2:2015 IEC 60601–1-2:2014...
- Page 43 Immunity standards EN 60601-1-2:2015 IEC 60601-1-2:2014 EN 61000-4-2:2009 IEC 61000-4-2:2008 EN 61000-4-3:2006+A1+A2 IEC 61000-4-3:2006+A1+A2 EN 61000-4-4:2012 IEC 61000-4-4:2012 EN 61000-4-5:2014 IEC 61000-4-5:2014 EN 61000-4-6:2014 IEC 61000-4-6:2013 EN 61000-4-8:2010 IEC 61000-4-8:2009 EN 61000-4-11:2004 IEC 61000-4-11:2004 IEC 60601-1 (§ 4.10.2):2005 ISO 7637-2:2011...
-
Page 44: Information And Description Of Symbols
19. Information and description of symbols With the CE symbol, Sonova AG confirms that this product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The numbers after the... - Page 45 During transportation keep dry. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Other trademarks and trade names are those of their respective owners.
- Page 46 The product is designed such that it functions Operating conditions without problems or restrictions if used as intended, unless otherwise noted in this user guide. The hearing aid models Virto M-Titanium and Virto M-10 NW O are classified IP68 (depth of 1 meter for 60 minutes) and designed to be used in all daily life situations.
- Page 47 Humidity during transportation: Up to 90% (non condensing). Humidity during storage: 0% to 70%, if not in use. See instruction in chapter 21.2 regarding drying the hearing aid after use. Atmospheric pressure: 200 hPa to 1500 hPa The symbol with the crossed-out garbage bin is to make you aware that this hearing aid may not be thrown away as normal household waste.
-
Page 48: Troubleshooting
20. Troubleshooting Problem Causes Hearing aid not functioning Dead battery Blocked sound outlet Battery not inserted correctly Hearing aid switched off Hearing aid whistles Hearing aid not inserted correctly Earwax in ear canal Hearing aid too loud Volume too loud Hearing aid not loud enough Low battery or distorted... - Page 49 What to do Change battery (chapter 5) Clean sound outlet Insert battery correctly (chapter 5) Switch hearing aid on by completely closing the battery door (chapter 4) Insert hearing aid correctly (chapter 6) Contact your ENT/GP or hearing care professional Decrease volume if volume control available (chapter 8 + 9) Change battery (chapter 5) Clean sound outlet...
-
Page 50: Important Safety Information
21. Important safety information Please read the information on the following pages before using your hearing aid. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it. - Page 51 Changes or modifications to the hearing aid that were not explicitly approved by Sonova AG are not permitted. Such changes may damage your ear or the hearing aid. Do not use the hearing aids in explosive areas (mines...
- Page 52 Hearing aid batteries are toxic if they are swallowed! Keep out of the reach of children, individuals with cognitive impairment, and pets. If batteries are swallowed, consult your physician immediately! If you feel pain in or behind your ear, if it is inflamed or if skin irritation and accelerated accumulations of earwax occur, please check with your hearing care professional or physician.
- Page 53 Hearing programs in the directional microphone mode reduce background noises. Please be aware that warning signals or noises coming from behind, e. g. cars, are partially or entirely suppressed. This hearing aid is not for children below 36 months. The usage of this device by children and individuals with cognitive impairment should be supervised at all times to ensure their safety.
- Page 54 The following is only applicable for persons with active implantable medical devices (i.e. pacemakers, defibrillators, etc.): Keep the wireless hearing aid at least 15 cm (6 inches) away from the active implant. If you experience any interference, do not use the wireless hearing aids and contact the manufacturer of the active implant.
- Page 55 Virto M-312 only: Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the hearing aids, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.
- Page 56 21.2 Information on product safety Never immerse your hearing aid in water! Protect it from excessive moisture. Always remove your hearing aid before showering, bathing, or swimming, as the hearing aid contains sensitive electronic parts. Protect your hearing aid from heat (never leave near a window or in the car).
- Page 57 If you are not using your hearing aid for a long period of time, store it in a box with a drying capsule or in a well ventilated location. This allows moisture to evaporate from your hearing aid and prevents a potential impact on its performance. Always use new batteries for your hearing aid.
- Page 58 Special medical or dental examination including radiation described below, may adversely affect the correct functioning of your hearing aids. Remove and keep them outside the examination room/area before undergoing: Medical or dental examination with X-ray (also CT scan). Medical examinations with MRI/NMRI scans, generating magnetic fields.
- Page 60 Your hearing care professional: Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...