Table of Contents
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Table of Contents
Related Manuals for Sonova Phonak Bolero M Series
Summary of Contents for Sonova Phonak Bolero M Series
- Page 1 Phonak Bolero User Guide Phonak Bolero M-M Phonak Bolero M-M Trial...
- Page 2 This user guide is valid for: Models CE mark applied Phonak Bolero M90-M 2019 Phonak Bolero M70-M 2019 Phonak Bolero M50-M 2019 Phonak Bolero M30-M 2019 Phonak Bolero M-M Trial 2019...
- Page 3 Your hearing aid details If no box is checked and you do not know the model of your hearing aid, please ask your hearing care professional. Your hearing aids operate between 2.4 GHz– 2.48 GHz frequency range. When flying please check if flight operator requires devices to be switched into flight mode, see chapter 12.
- Page 4 Your hearing aids have been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.
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Page 5: Table Of Contents
Contents Your hearing aid Quick guide Parts of the hearing aid Using the hearing aid Left & right hearing aid markings On/Off Batteries Putting on the hearing aid Removing the hearing aid Multi-function button Connectivity overview 10. Initial pairing 11. Phone calls 12. -
Page 6: Quick Guide
1. Quick guide Left & right hearing aid markings Blue marking for left hearing aid. Red marking for right hearing aid. Changing batteries Remove the Open the Place battery in sticker from the battery door. the battery door new battery and with the “+”... - Page 7 On/Off Multi-function button The button has several functions. It functions as a volume control and/or a program change depending on the hearing aid programming. This is indicated in your individual instructions. If paired with a Bluetooth® enabled phone, a short press will accept and a long press will reject an incoming call.
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Page 8: Parts Of The Hearing Aid
2. Parts of the hearing aid The following pictures show the possible earpieces and hearing aid model described in this user guide. Possible earpieces Classic Universal Dome SlimTip earmold eartip... - Page 9 Bolero M-M / Bolero M-M Trial Multi-function Tube button Battery door Earpiece: Dome (detachable) Anchor...
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Page 10: Left & Right Hearing Aid Markings
3. Left & right hearing aid markings There is a red or blue marking to tell you if it is a left or a right hearing aid. Blue marking for left hearing aid. Red marking for right hearing aid. -
Page 11: On/Off
4. On/Off The battery door is also the on/off switch. Closed battery door = hearing aid is on Open battery door = hearing aid is off When you switch on the hearing aid you may hear a start-up melody. -
Page 12: Batteries
5. Batteries Remove the Open the Place battery in sticker from battery door. the battery door the new battery with the “+” and wait two symbol facing minutes. upwards. If it is difficult to close the battery door: Check that the battery is inserted correctly and the “+”... - Page 13 Low power: You will hear two beeps when the battery is low. You will have approximately 30 minutes to change the battery (this can vary, depending on the hearing aid settings and battery). We recommend that you always have a new battery on hand. Replacement battery This hearing aid requires a size 312 zinc-air battery.
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Page 14: Putting On The Hearing Aid
6. Putting on the hearing aid 6.1 Putting on the hearing aid with classic earmold Take the earmold up to your ear and place the ear canal part into your ear canal. Place the hearing aid behind your ear. Insert the upper part of the earmold into the upper part of the bowl of your ear. - Page 15 6.2 Putting on the hearing aid with dome, SlimTip or universal eartip Place the hearing aid behind your ear. Insert the earpiece into your ear canal. If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure your hearing aid.
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Page 16: Removing The Hearing Aid
7. Removing the hearing aid 7.1 Removing the hearing aid with classic earmold Lift the hearing aid above the upper part of your ear. Grasp the earmold with your fingers and gently remove it. Please try to avoid gripping the tube to remove the hearing aid. - Page 17 7.2 Removing the hearing aid with dome, SlimTip or universal eartip Pull on the bend of the tube and remove the hearing aid from behind the ear.
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Page 18: Multi-Function Button
8. Multi-function button The multi-function button has several functions. It functions as a volume control and/or a program change depending on the hearing aid programming. This is indicated in your individual “Hearing aid instructions”. Please ask your hearing care professional for a printout. -
Page 19: Connectivity Overview
9. Connectivity overview The illustration below shows the connectivity options available for your hearing aid. Cell phone TV Connector connected to TV* Roger** * The TV Connector can be connected to any audio source such as a TV, PC or hi-fi system. ** Roger wireless microphones can be connected to your hearing aids as well. -
Page 20: Initial Pairing
10. Initial pairing 10.1 Initial pairing to Bluetooth® enabled device It is only necessary to perform the pairing procedure once with each device featuring Bluetooth wireless technology. After the initial pairing, your hearing aids will connect automatically to the device. This can take up to 2 minutes. - Page 21 Select the hearing aid in the list of Bluetooth enabled devices. This will pair both hearing aids simultaneously. A beep confirms successful pairing. For more information about pairing instructions for Bluetooth wireless technology, specific to some of the most popular phone manufacturers, go to: https://marvel-support.phonak.com...
- Page 22 10.2 Connecting to the device After your hearing aids have been paired to your device, they will automatically connect again when switched on. The connection will be maintained as long as the device remains ON and within range. Your hearing aids can be paired to up to two devices. Your hearing aids can be connected to one device at a time.
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Page 23: Phone Calls
11. Phone calls Your hearing aids connect directly with Bluetooth® enabled phones. When paired and connected to your phone, you will hear the caller’s voice directly in your hearing aids. Your hearing aids pick up your voice through their own microphones. Your voice Caller’s voice Bluetooth®... - Page 24 11.1 Making a call Enter the phone number and press the dial button. You will hear the ring tone through your hearing aids. Your hearing aids pick up your voice through their own microphones. 11.2 Accepting a call When receiving a call, a calling notification will be heard in the hearing aids.
- Page 25 11.3 Ending a call A call can be ended by a long press on the upper or lower part of the multi-function button on the hearing aid (more than 2 seconds) or directly on your phone. long press > 2 sec...
- Page 26 11.4 Rejecting a call An incoming call can be rejected by a long press on the upper or lower part of the multi-function button on the hearing aid (more than 2 seconds) or directly on your phone. long press > 2 sec...
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Page 27: Flight Mode
12. Flight mode Your hearing aids operate between 2.4 GHz–2.48 GHz frequency range. When flying some operators require all devices to be switched into flight mode. Entering flight mode will not disable normal hearing aid functionality, only the Bluetooth connectivity functions. 12.1 Enter flight mode To disable the wireless function and enter flight mode in each hearing aid:... - Page 28 12.2 Exit flight mode To enable the wireless function and exit flight mode in each hearing aid: Open battery door. Close the battery door again.
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Page 29: Join Our Hearing Loss Community
13. Join our hearing loss community! On HearingLikeMe.com you will find: • Living with Hearing Loss A set of interesting articles on how to live with hearing loss. • Forum A forum to meet and engage with a growing number of people who face the same challenges. -
Page 30: Care And Maintenance
Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. To ensure a long service life, Sonova AG provides a minimum of a five year service period after phase out of the respective hearing aid. - Page 31 Your hearing aids are resistant to water, sweat and dust under the following conditions: • The battery door is fully closed. Ensure that no foreign object such as hair is caught in the battery door when it is closed. • After exposure to water, sweat or dust, the hearing aid is cleaned and dried.
- Page 32 Daily Inspect the earpiece and tube for earwax and moisture deposits. Clean the surfaces with a lint-free cloth or use the small brush provided in the hearing aid hard case. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse these parts with water, risk for lodging in the tube.
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Page 33: Exchanging The Earpiece
15. Exchanging the earpiece If your hearing aid is fitted with a SlimTube, you may need to exchange or clean the earpiece. Please check the earpiece regularly and exchange or clean it if it looks dirty or if the hearing aid volume or sound quality is reduced. - Page 34 15.1 Removing the earpiece from the SlimTube Remove the earpiece from the SlimTube by holding the SlimTube in one hand and the earpiece in the other. Gently pull on the earpiece to remove. Clean the SlimTube with a lint-free cloth.
- Page 35 15.2 Attaching the earpiece to the SlimTube Hold the SlimTube in one hand and the earpiece in the other. Slide the earpiece over the sound outlet. The SlimTube and the earpiece should fit perfectly together.
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Page 36: Service And Warranty
International warranty Sonova AG offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds and external receivers. - Page 37 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.
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Page 38: Compliance Information
17. Compliance information Europe: Declaration of Conformity Hereby Sonova AG declares that this product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The full text of the EU Declaration of Conformity can be... - Page 39 The models listed on page 2 are certified under: Phonak Bolero M-M (M90/M70/M50/M30) Phonak Bolero M-M Trial FCC ID: KWC-BST IC: 2262A-BST Canada...
- Page 40 Notice 2: Changes or modifications made to this device not expressly approved by Sonova AG may void the FCC authorization to operate this device. Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada.
- Page 41 no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
- Page 42 Radio information of your hearing aid Antenna type Resonant loop antenna Operation frequency 2.4 GHz – 2.48 GHz Modulation GFSK, Pi/4 DPSK, GMSK Radiated power < 1 mW Bluetooth® Range Bluetooth 4.2 Dual-Mode Profiles supported HFP (Hands-free profile), A2DP Compliance with emission and immunity standards Emission standards EN 60601–1-2:2015 IEC 60601–1-2:2014...
- Page 43 Immunity standards EN 60601-1-2:2015 IEC 60601-1-2:2014 EN 61000-4-2:2009 IEC 61000-4-2:2008 EN 61000-4-3:2006+A1+A2 IEC 61000-4-3:2006+A1+A2 EN 61000-4-4:2012 IEC 61000-4-4:2012 EN 61000-4-5:2014 IEC 61000-4-5:2014 EN 61000-4-6:2014 IEC 61000-4-6:2013 EN 61000-4-8:2010 IEC 61000-4-8:2009 EN 61000-4-11:2004 IEC 61000-4-11:2004 IEC 60601-1 (§ 4.10.2):2005 ISO 7637-2:2011...
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Page 44: Information And Description Of Symbols
18. Information and description of symbols With the CE symbol, Sonova AG confirms that this product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The numbers after the... - Page 45 During transportation keep dry. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Other trademarks and trade names are those of their respective owners.
- Page 46 The product is designed such that it functions Operating conditions without problems or restrictions if used as intended, unless otherwise noted in this user guide. The hearing aids are classified IP68 (depth of 1 meter for 60 minutes) and designed to be used in all daily life situations.
- Page 47 Temperature during transportation and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity during transportation: Up to 90% (non condensing). Humidity during storage: 0% to 70%, if not in use. See instruction in chapter 20.2 regarding drying the hearing aid after use. Atmospheric pressure: 200 hPa to 1500 hPa The symbol with the crossed-out garbage bin is to make you aware that this hearing...
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Page 48: Troubleshooting
19. Troubleshooting Problem Causes Hearing aid not functioning Dead battery Earpiece blocked Battery not inserted correctly Hearing aid switched off Hearing aid whistles Hearing aid not inserted correctly Earwax in ear canal Hearing aid too loud Volume too loud Hearing aid not loud enough Low battery or distorted Earpiece blocked... - Page 49 What to do Change battery (chapter 5) Clean earpiece (chapter 14) Insert battery correctly (chapter 5) Switch hearing aid on by completely closing battery door (chapter 4) Insert hearing aid correctly (chapter 6) Contact your hearing care professional Decrease volume if volume control available (chapter 8) Change battery (chapter 5) Clean earpiece (chapter 14) Turn volume up if volume control available (chapter 8)
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Page 50: Important Safety Information
20. Important safety information Please read the information on the following pages before using your hearing aid. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it. - Page 51 Changes or modifications to the hearing aid that were not explicitly approved by Sonova AG are not permitted. Such changes may damage your ear or the hearing aid. Do not use the hearing aids in explosive areas (mines...
- Page 52 Hearing aid batteries are toxic if they are swallowed! Keep out of the reach of children, individuals with cognitive impairment, and pets. If batteries are swallowed, consult your physician immediately! If you feel pain in or behind your ear, if it is inflamed or if skin irritation and accelerated accumulations of earwax occur, please check with your hearing care professional or physician.
- Page 53 This hearing aid is not for children below 36 months. The usage of this device by children and individuals with cognitive impairment should be supervised at all times to ensure their safety. The hearing aid is a small device and contains small parts.
- Page 54 Use of accessories, transducers and cables other than those specified or provided by the manufacturer of this equipment could result in increased electromagnetic emissions or decreased electromagnetic immunity of this equipment and result in improper operation. Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the hearing aids, including cables specified by the manufacturer.
- Page 55 customized earpieces is designed for normal use. A strong physical impact to the ear (e.g. during sports) may cause the customized earpiece to break. This may lead to perforation of the ear canal or eardrum. After mechanical stress or shock to the customized earpiece, please ensure that it is intact before placing it in the ear.
- Page 56 20.2 Information on product safety These hearing aids are water resistant and not waterproof. They are designed to withstand normal activities and occasional accidental exposure to extreme conditions. Never immerse your hearing aid in water! These hearing aids are not specifically designed for extended periods of water submersion on a continual basis, that is worn in activities such as swimming or bathing.
- Page 57 When you are not using your hearing aid, leave the battery door open so that any moisture can evaporate. Make sure that you always completely dry your hearing aid after use. Store the hearing aid in a safe, dry and clean place. The dome should be changed every three months or when it becomes stiff or brittle.
- Page 58 Always use new batteries for your hearing aid. In case a battery is leaking, replace it immediately with a new one to avoid any skin irritation. You can return used batteries to your hearing care professional. The batteries used in these hearing aids should not exceed 1.5 Volts.
- Page 59 doses, and will not affect the hearing aids. Do not use your hearing aid in areas where electronic equipment is prohibited.
- Page 60 Notes...
- Page 64 Your hearing care professional: Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...