Troubleshooting - Sonova Phonak Audeo L-312 User Manual

21. Troubleshooting

Cause
Issue: Hearing aid whistles
Hearing aid not inserted
correctly into ear
Cerumen in ear canal
Issue: Hearing aid too loud
Volume too loud
Issue: Hearing aid not loud enough or distorted
Volume too low
Low battery
Earpiece/speaker blocked
Hearing has changed
Issue: Hearing aid plays two beeps
Indication for low battery
PH_UserGuide_Audeo_L-312_92x125_EN_V1.00_029-1326-02.indd 55 PH_UserGuide_Audeo_L-312_92x125_EN_V1.00_029-1326-02.indd 55
Possible remedy
Insert hearing aid correctly (chapter 6)
Contact your hearing care professional
Decrease volume if volume control
available (chapter 8)
Increase volume if volume control
available (chapter 8)
Change battery (chapter 5)
Clean speaker opening/earpiece
(chapter 17)
Contact your hearing care professional
Change battery within the next 30
minutes (chapter 5)
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2023-12-04 11:42:49 AM 2023-12-04 11:42:49 AM