Sonova Phonak Audeo P User Manual
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Sonova Phonak Audeo P User Manual

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Phonak Audéo
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User Guide
Phonak Audéo P-312/13T
Phonak Audéo P-312/13T Trial

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Summary of Contents for Sonova Phonak Audeo P

  • Page 1 Phonak Audéo User Guide Phonak Audéo P-312/13T Phonak Audéo P-312/13T Trial...
  • Page 2 Your hearing aid details This user guide is valid for: If no box is checked and you do not know the model of your hearing aid, please ask your hearing care Wireless hearing aids CE mark applied professional. Phonak Audéo P90-312 2020 Your hearing aids operate between 2.4 GHz–2.48 GHz Phonak Audéo P90-13T...
  • Page 3 Your hearing aids have been developed by Phonak – the For any information regarding the repair service of the world leader in hearing solutions based in Zurich, hearing aid or accessories please contact the hearing care Switzerland. professional. These premium products are the result of decades of Phonak –...

  • Page 4: Table Of Contents

    Contents Your hearing aid Quick guide Further Information Parts of the hearing aid 13. Operating, transport and storage conditions 14. Care and maintenance 15. Exchanging the earwax protection Using the hearing aid Left & right hearing aid markings 16. Service and warranty On/Off 17.

  • Page 5: Quick Guide

    1. Quick guide Left & right hearing aid markings On/Off Blue marking for left hearing aid. Red marking for right hearing aid. Multi-function button The button has several functions. It functions as a volume control and/or Changing batteries a program change depending on the hearing aid programming.

  • Page 6: Parts Of The Hearing Aid

    2. Parts of the hearing aid 3. Left & right hearing aid markings The following pictures show the models described in this There is a red or blue marking on the back of the hearing user guide. You can identify your personal model by: aid and on the speaker.

  • Page 7: On/Off

    4. On/Off 5. Batteries The battery door is also the on/off switch. Closed battery door = hearing aid is on Remove the Open the Place battery in sticker from the battery door. the battery door new battery and with the “+” wait two minutes. symbol facing upwards.

  • Page 8: Putting On The Hearing Aid

    6. Putting on the hearing aid change the battery (this can vary, depending on the hearing aid settings and battery). We recommend that you always have a new battery on hand. Place the hearing aid behind your ear. Replacement battery This hearing aid requires zinc-air batteries.

  • Page 9: Removing The Hearing Aid

    7. Removing the hearing aid 8. Multi-function button The multi-function button has several functions. Pull on the bend of the tube It functions as a volume and remove the hearing aid control and/or a program from behind the ear. change depending on the hearing aid programming.

  • Page 10: Connectivity Overview

    9. Connectivity overview 10. Initial pairing The illustration below shows the connectivity options 10.1 Initial pairing to Bluetooth® enabled device available for your hearing aid. It is only necessary to perform the pairing procedure once with each device featuring Bluetooth wireless technology. After the initial pairing, your hearing aids will connect automatically to the device.
  • Page 11 10.2 Connecting to the device Your device shows a list of Bluetooth enabled devices. Select the hearing aid from the list to simultaneously pair After your hearing aids have been paired to your device, both hearing aids. A beep confirms successful pairing. they will automatically connect again when switched on.

  • Page 12: Phone Calls

    11. Phone calls Your hearing aids connect directly with Bluetooth® 11.1 Making a call enabled phones. When paired and connected to your phone, you will hear the caller’s voice directly in your Enter the phone number and press the dial button. hearing aids.
  • Page 13 11.3 Ending a call 11.4 Rejecting a call A call can be ended by a long press on the upper or lower An incoming call can be rejected by a long press on the part of the multi-function button on the hearing aid upper or lower part of the multi-function button on the (more than 2 seconds) or directly on your phone.

  • Page 14: Flight Mode

    12. Flight mode Your hearing aids operate between 2.4 GHz–2.48 GHz 12.2 Exit flight mode frequency range. When flying some operators require all devices to be switched into flight mode. Entering flight To enable the wireless function and exit flight mode will not disable normal hearing aid functionality, mode in each hearing aid: only the Bluetooth connectivity functions.

  • Page 15: Operating, Transport And Storage Conditions

    To otherwise noted in this user guide. ensure a long service life, Sonova AG provides a minimum of a five year service period after phase out of the Please ensure to use, transport and store the hearing aids respective hearing aid.
  • Page 16 Your hearing aids are resistant to water, sweat and dust Daily under the following conditions: Inspect the earpiece for earwax and moisture deposits and • The battery door is fully closed. Ensure that no foreign clean the surfaces with a lint-free cloth. Never use object such as hair is caught in the battery door when it cleaning agents such as household detergents, soap, etc.

  • Page 17: Exchanging The Earwax Protection

    15. Exchanging the earwax protection Your hearing aid is equipped with an earwax protection to protect the speaker from earwax damage. Gently pull off the earpiece to remove. Please check the earwax protector regularly and exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced.
  • Page 18 15.2 Exchanging the earwax protection with CeruShield™ Disk To insert a new earwax protector carefully insert the speaker into the opening where the new Gently rotate the CeruShield earwax protector is visible Disk in the direction indicated (opposite the bin icon) until it by the arrows until a free clicks.

  • Page 19: Service And Warranty

    International warranty Sonova AG offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not...

  • Page 20: Compliance Information

    This warranty does not cover damage from improper Declaration of Conformity handling or care, exposure to chemicals or undue stress. Hereby Sonova AG declares that this product meets the Damage caused by third parties or non-authorized service requirements of the Medical Devices Directive 93/42/EEC centers renders the warranty null and void.
  • Page 21 The wireless models listed on page 2 are certified under: Notice 2: Changes or modifications made to this device not expressly approved by Sonova AG may void the FCC Phonak Audéo P-312 & P-13T (P90/P70/P50/P30) Phonak Audéo P-312 Trial & P-13T Trial authorization to operate this device.
  • Page 22 • Reorient or relocate the receiving antenna. Radio information of your wireless hearing aid • Increase the separation between the device Antenna type Resonant loop antenna and receiver. Operation frequency 2.4 GHz – 2.48 GHz • Connect the device into an outlet on a circuit Modulation GFSK, Pi/4 DPSK, GMSK different from that to which the receiver is connected.

  • Page 23: Information And Description Of Symbols

    18. Information and description of symbols Immunity standards EN 60601-1-2:2015 With the CE symbol, Sonova AG confirms that this IEC 60601-1-2:2014 product – including accessories – meets the EN 61000-4-2:2009 requirements of the Medical Devices Directive IEC 61000-4-2:2008 93/42/EEC as well as the Radio Equipment EN 61000-4-3:2006+A1+A2 Directive 2014/53/EU.
  • Page 24 Humidity during transportation: Up to 90% (non Inc. and any use of such marks by condensing). Sonova AG is under license. Other trademarks Humidity during storage: 0% to 70%, if not in use. and trade names are those of their respective See instruction in chapter 20.2 regarding drying...
  • Page 25 The symbol with the crossed-out garbage bin is to make you aware that this hearing aid may not be thrown away as normal household waste. Please dispose of old or unused hearing aids, at waste disposal sites intended for electronic waste, or give your hearing aid to your hearing care professional for disposal.

  • Page 26: Troubleshooting

    19. Troubleshooting Problem Causes What to do Hearing aid not functioning Dead battery Change battery (chapter 5) Blocked speaker/earpiece Clean speaker opening/earpiece Battery not inserted correctly Insert battery correctly (chapter 5) Hearing aid switched off Switch hearing aid on by completely closing battery door (chapter 4) Hearing aid whistles Hearing aid not inserted correctly Insert hearing aid correctly (chapter 6)

  • Page 27: Important Safety Information

    20. Important safety information Please read the information on the following pages before A hearing aid will not restore normal hearing and will not using your hearing aid. prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not Intended use: permit a user to attain full benefit from it.
  • Page 28 Changes or modifications to the hearing aid that were not explicitly approved by Sonova AG are not permitted. Such changes may damage your ear or the hearing aid. Do not use the hearing aids in explosive areas (mines or...
  • Page 29 Hearing aid batteries are toxic if they are swallowed! Keep out strongly recommended to see a physician for safe removal. To of the reach of children, individuals with cognitive impairment, prevent pushing the dome towards the eardrum, never try to and pets.
  • Page 30 The following is only applicable for persons with active Portable RF communications equipment (including peripherals implantable medical devices (i.e. pacemakers, defibrillators, such as antenna cables and external antennas) should be used etc.): no closer than 30 cm (12 inches) to any part of the hearing Keep the wireless hearing aid at least 15 cm (6 inches) away aids, including cables specified by the manufacturer.
  • Page 31 20.2 Information on product safety After mechanical stress or shock to the customized earpiece, please ensure that it is intact before placing it in the ear. These hearing aids are water resistant and not waterproof. Use of this equipment adjacent to or stacked with other They are designed to withstand normal activities and equipment should be avoided because it could result in occasional accidental exposure to extreme conditions.
  • Page 32 The dome should be changed every three months or when it The batteries used in these hearing aids should not exceed becomes stiff or brittle. This is to prevent the dome from 1.5 Volts. Please do not use silver-zinc or Li-ion (lithium-ion) detaching from the tube spout during insertion into or rechargeable batteries as these may cause severe damage to removal from the ear.
  • Page 33 Your hearing care professional: Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...

This manual is also suitable for:

Phonak audeo p90-312Phonak audeo p90-13tPhonak audeo p70-312Phonak audeo p70-13tPhonak audeo p50-312Phonak audeo p50-13t ... Show all

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