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Problem
Water is drained
even after the faucet
is closed
Water is not drained
while alkaline ion
water or acidic water
is used
A buzzer does not
beep while acidic
water is used
The water produced by
the Alkaline Ionizer has
an odor or unpleasant
taste or is turbid
The smell at the
beginning of use of
water concerns me
The acidic water has
an odor
White floating matter
is mixed with the
alkaline ion water
Alkaline ion water or
purified water looks
shiny
Water inside the main unit is drained every after use.
z
(P. EN27, EN31)
Is the drain hose bent or flattened?
z
• Running water continuously may cause malfunction. Also the
water cannot be electrolyzed correctly.
Has the buzzer been muted? (P. EN32)
z
Purification performance of the cartridge is deteriorated.
z
→ Replace the cartridge. (P. EN30)
If an odor occurs within 2 to 3 months after the cartridge is replaced,
z
the water discharge line or waste water line may be soiled.
→ Press the Acidic Water button, and run acidic water for approx. 15
seconds.
Since water is accumulated inside the main unit for 10 minutes after
z
Alkaline 1 to 3 and Purified are used, there are rare cases where
some people are sensitive to the smell of the main unit.
→ If the smell concerns you, after a buzzer beeps, run water for a while
before using.
Electrolysis causes the chlorine ions in the water to collect in
z
acidic water, forming hypochlorous acid.
→ There is no problem if you use it as is.
White floating matter is calcium deposited inside the main unit.
z
Foam-like floating matter is the air inside the main unit or
z
hydrogen foam generated during electrolysis.
(There is no problem if you use it as is.)
• This foam tends to be much generated after installation or
cartridge replacement.
• In the case of acidic water, oxygen foam is generated.
This occurs when components (mainly minerals) dissolved in the
z
water float.
→ There is no problem if you use it as is. But if it bothers you, use
alkaline ion water at a lower pH level.
Check point
EN41
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