Grandstream Networks GRP260X Quick User Manual

Grandstream
GRP260X Essential IP Phone
Quick User Guide
Video Tutorial
USING THE HEADSET OR SPEAKER
1) Use the Speaker Button to turn
speaker ON/OFF.
2) Use the Headset button to use
the headset once it had been connected.
MAKING A CALL
1) Take Handset/Headset off-hook or press
Speaker button or an available LINE key
(activates speakerphone) .
2) The line will have dial tone and the
corresponding line's LED will turn green.
3) If you wish, select another LINE key or
another alternative SIP account.
4) Enter the phone number.
5) Press the SEND button or press
the "DIAL" soft key.
REDIAL
Press the SEND button when the
phone is in idle state to call the last dialed
number.
Note: The phone will redial using the
same SIP account as was used for the last
call.
ANSWERING CALLS
Single Incoming Call:
Answer call by taking Handset/Headset off
hook or pressing SPEAKER or by pressing
the corresponding account LINE button.
Multiple Incoming Calls:
1) When there is a call waiting, users will
hear a Call Waiting tone .
2) The next incoming call will appear on
screen.
3) Answer the incoming call by pressing the
Answer softkey.
4) The current call will be put on hold.
5) Toggle between the calls using the UP or
down button.
ENDING A CALL
End a call by pressing the end call
softkey or hang up the phone.
CALL HOLD/RESUME
1) Hold: Place a call on 'hold' by pressing
the hold Softkey.
2) Resume call by pressing the the unhold
softkey or corresponding blinking line.
CALL TRANSFER
Assuming that you are in a call and wish to
transfer the call to another party.
Blind Transfer:
1) press TRANSFER button and choose
Blind Transfer.
2) Dial the transfer destination.
3) Press on transfer softkey.
Attended Transfer:
1) press TRANSFER button and choose
Attended transfer.
2) Dial Transfer destination number and press
on dial softkey
3) The first call will be put on Hold and a new call
will be initiated with the transfer destination.
4) When the second call is answered, Users could
press on Switch softkey to switch to the initial
call (The second call will be put on hold) or press
on transfer softkey to complete the transfer.
5-WAY CONFERENCE
The GRP260x can host up to 5-way conference
calls.
Initiate a Conference Call:
1) Establish the first call.
2) While 1 call is active, press on conference/
Invite softkey and dial the second conference
number.
3) The conference will be established as soon as
the dialed number answers the call.
4) During the conference , The host can add other
conference members by pressing on Invite
Softkey.
View Conference members.
Users can view conference members by pressing
on the group members softkey , Information
related to conference members will then be shown
Kick Conference members.
During conference, press on conference info
softkey to view conference members. Then use
UP/DOWN softkey to select a member and press
on kick softkey.
Hold The Conference:
1) During active conference , press on hold
softkey to hold all conference parties.
2) Press on Unhold softkey to resume the
conference call.
End The Conference:
The conference will be terminated for all parties
if the conference initiator hangs up or presses
end call softkey
Forward Calls
When there is an incoming call, users could
choose to not take call and forward it to another
number instead by pressing on the Forward/
Transfer softkey and then dial the forward
target number and press on again, the call
will be then immediately forwarded to that
number.
VOICEMAIL MESSAGE
A blinking green MWI (Message Waiting
Indicator) indicates a message is waiting.
1) Press the Message button to retrieve
the message.
2) Use UP/Down keys to choose the account
you want to access its voicemail and then dial
the voicemail access number.
3) An IVR will prompt the user through the
process of message retrieval.
Note: Each account requires a voicemail
portal number to be configured in the "voicemail
access number" field in WEB interface.
MUTE/DND
The mute button can be used to either set the
phone on mute or on DND depending on how
"Mute key function while idle" option is
configured on the web interface. If it's set to
"DND", clicking the mute button while
idle will put the phone in DND mode and DND
icon will be displayed on top of LCD screen .
If set to "Idle Mute", Pressing on mute key will
set the phone on mute. DND can be enabled
when the phone is on idle state by pressing the
DND softkey
VOLUME ADJUSTMENTS
Use the volume button to adjust
the ring volume when the phone is idle. Press
the volume button during an active call to adjust
the call volume.