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Problem
Possible cause
Water is being heated by the
I can hear
water boiling
steam heater.
during steam
cooking.
The oven will
The oven temperature is
not self-clean.
too high to start a self-clean
operation.
The oven controls have been
set incorrectly.
A self-cleaning cycle cannot
be started if the oven lockout
feature has been activated.
Excessive
There is excessive soiling in
smoking
the oven.
during a self-
cleaning cycle.
The oven door
The oven is too hot.
will not open
after a self-
cleaning cycle.
The oven is not
The oven controls were not
clean after a
set correctly.
self-cleaning
The oven was heavily soiled.
cycle.
Solution
This is not a product
malfunction.
Allow the oven to cool and
then reset the controls.
See the Self Clean section on
page 67.
Deactivate the oven control
lockout (see page 26).
Press Off. Open the windows
to rid the room of smoke.
Wait until the self-cleaning
cycle is cancelled. Wipe up the
excessive soil and then start
the self-cleaning cycle again.
Allow the oven to cool.
See the Self Clean section on
page 67.
Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.
Problem
Possible cause
When using the convection
Steam is
coming out of
feature, it is normal to see
the vent.
steam coming out of the oven
vent.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
A burning or
This is normal for a new oven
oily odor is
and will disappear in time.
coming from
the vent.
Strong odor.
An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
Fan noise.
A convection fan may
automatically turn on and off.
The oven racks
The shiny, silver-colored
are difficult to
racks were cleaned in a self-
slide.
cleaning cycle.
The oven door
The circuit breaker has been
is locked.
tripped or there was a power
failure while the oven door
was locked.
Solution
This is normal operation and
not a system failure.
Use the oven as usual.
•
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
•
See the Self Clean section
on page 67.
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
This is not a system failure
but normal operation.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
Activate Control Lockout, and
then unlock the control. See
the Oven Control Lockout
section on page 26.
English 87
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