Samsung NQ70CB700D12AA User Manual
Samsung NQ70CB700D12AA User Manual

Samsung NQ70CB700D12AA User Manual

Built-in microwave combi oven
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Built-In Microwave Combi Oven
User manual
NQ70**700D**

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Summary of Contents for Samsung NQ70CB700D12AA

  • Page 1 Built-In Microwave Combi Oven User manual NQ70**700D**...
  • Page 2 Regulatory Notice PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO However, there is no guarantee that interference will not EXCESSIVE MICROWAVE ENERGY occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be Do not attempt to operate this microwave oven with the door open since open-door operation can result in harmful exposure to microwave energy.
  • Page 3 This equipment generates, uses and can radiate radio 2. IC Notice frequency energy and, if not installed and used in accordance The term “IC” before the radio certification number only with the instructions, may cause harmful interference to signifies that Industry Canada technical specifications were radio communications.
  • Page 4: Table Of Contents

    For the Microwave Oven Setting the power level For the Lower Oven Timed cooking Information codes Microwave Warranty (USA) Power Convection SAMSUNG MICROWAVE OVEN Broil Speed Power Convection Warranty (CANADA) Speed Broil Appendix Air Fry Auto Cook Open Source Announcement...
  • Page 5: Important Safety Instructions

    It is your responsibility to use common sense, caution, and care shock. when installing, maintaining, and operating your oven. Call a Samsung service center for help. Important safety symbols and precautions Note What the icons and signs in this user manual mean:...
  • Page 6: California Proposition 65 Warning

    Important safety instructions (Microwave Oven) CALIFORNIA PROPOSITION 65 WARNING This appliance should be repaired or serviced only by qualified service personnel. Contact the nearest authorized service facility for examination, repair, or adjustment. WARNING 10. Do not cover or block any openings in the appliance. 11.
  • Page 7: Grounding Instructions

    20. Liquids, such as water, milk, coffee, or tea can be overheated beyond the WARNING boiling point without appearing to be boiling. Visible bubbling or boiling when Improper use of the grounding plug can result in a risk of electric shock. the container is removed from the microwave oven is not always present.
  • Page 8: For Your Safety

    Important safety instructions (Oven) FOR YOUR SAFETY • Do not enter the oven. When using electrical appliances, you should follow basic • Do not leave children alone. Never leave children alone or safety precautions, including the following: unattended in an area where this appliance is in use. They should never be allowed to sit or stand on any part of the CAUTION appliance.
  • Page 9 • If there is a fire in the oven during self-cleaning, turn the • Use only dry potholders. Placing moist or damp potholders oven off and wait for the fire to go out. Do not force the on hot surfaces may result in burns from steam. Do not door open.
  • Page 10: Electrical Safety

    If your appliance or infirm persons without the adequate supervision of a is in need of repair, contact a Samsung authorized service responsible adult. center. Failure to follow these instructions may result in •...
  • Page 11: Oven

    OVEN • Use care when opening the door. Let hot air or steam escape before you remove food from or put • DO NOT TOUCH THE HEATING ELEMENTS OR food into the oven. INTERIOR SURFACES OF THE OVEN. Heating • Protective liners. Do not use aluminum foil to line elements may be hot even though they are dark the oven bottoms, except as suggested in this in color.
  • Page 12: Self-Cleaning Ovens

    Important safety instructions (Oven) CAUTION • Do not use any commercial oven cleaner or oven liner protective coating of any kind in or on the Do not attempt to operate the oven during a power failure. outside of the oven. If the power fails, always turn the oven off.
  • Page 13: Critical Installation Warnings

    - This may result in electric shock or fire. If the power cord is damaged, contact your nearest • Do not ground the appliance to a gas pipe, plastic Samsung service center. water pipe, or telephone line. - This may result in electric shock, fire, an...
  • Page 14: Critical Usage Warning

    • If the appliance is flooded by any liquid, please contact If the oven needs to be repaired, contact an your nearest Samsung service center. Failing to do so authorized Samsung service center near you. may result in electric shock or fire.
  • Page 15 • Do not touch the power cord with wet hands. entered the appliance, contact your nearest - This may result in electric shock. Samsung service center. • Do not turn the appliance off while an operation is - Failing to do so may result in electric shock in progress.
  • Page 16 - If the door is damaged, do not use the appliance. • Open the cap or stopper of sealed containers (herb Contact a Samsung service center. tonic tea bottle, baby bottle, milk bottle and so on) • Do not hold food in your bare hands during or before heating them.
  • Page 17: Usage Cautions

    USAGE CAUTIONS • Use caution when heating liquids such as water or other beverages. CAUTION - Make sure to stir during or after cooking. • If the surface is cracked, turn the appliance off. - Avoid using a slippery container with a narrow neck. - Failing to do so may result in electric shock.
  • Page 18 Important safety instructions (Oven) • Do not stand on top of the appliance or place objects • Do not put your face or body close to the appliance while cooking or when opening the door just after cooking. (such as laundry, an oven cover, lighted candles, lighted - Do not let children come too close to the appliance.
  • Page 19: Critical Cleaning Warnings

    CRITICAL CLEANING WARNINGS • Do not use sealed containers. Remove seals and lids before cooking. Sealed containers can explode due to the build up CAUTION of pressure even after the oven has been turned off. • Do not clean the appliance by spraying water directly on to •...
  • Page 20: Battery Usage

    Important safety instructions BATTERY USAGE WARNING • Remove and immediately recycle or dispose of used batteries • INGESTION HAZARD: This product contains a button according to local regulations and keep away from children. cell or coin battery. Do NOT dispose of batteries in household trash or incinerate. •...
  • Page 21: Introducing Your New Oven

    09 Halogen lamp * Steam Roast or Steam Cook mode. 10 Water reservoir 11 Shelf position NOTE If you need an accessory marked with a *, you can purchase by calling the Samsung Contact Center (1-800-726-7864) or visit our website(www.samsung. com/us/support). English 21...
  • Page 22: Assembling The Steam Container (Applicable Models Only)

    NOTE • Do not use the turntable without the roller ring. • If you need an accessory marked with a *, you can purchase by calling the Samsung Contact Center (1-800-726-7864) or visit our website(www. samsung.com/us/support). 22 English...
  • Page 23: Before You Begin

    If cooking time is more than 30 minutes, you can switch the oven off If you need a steam container, you can buy it from the Samsung Contact Center (1- 5-10 minutes before the end of the cooking time to save energy. The residual 800-726-7864) or visit our website(www.samsung.com/us/support).
  • Page 24: Water Reservoir

    Before you begin Water reservoir Replace the cap or the clear plastic top, and then slide the water reservoir back The water reservoir is used for the Steam Bake, Steam Roast, Steam Proof and into the reservoir slot. Steam Cook functions and also to remove water scale that may form on the oven Push the reservoir in.
  • Page 25: Basic Operations

    Basic operations Control panel Display Lower Lower 4:35 PM OVEN OVEN Convection Bake Convection Bake MODE MODE Faster, more even baking Faster, more even baking °F Temp Probe Cook Time Temp Probe Cook Time Delay Start Delay Start No Preheat No Preheat 150 °F Start...
  • Page 26: Setting The Temperature

    Basic operations Setting the temperature NOTE Control Lockout is available only when the oven temperature is under 400 °F. • • Tap the temperature area to display the • All other functions must be cancelled before you activate Control Lockout. Lower 4:35 PM Lower...
  • Page 27 How to change the timer name Tap + Add. Timer You can change the timer name to identify + Add Timer Timer NOTE what you are timing, for example, a chicken After you have performed Steps 1 to 6, Timer 01 Timer 01 defrosting.
  • Page 28: Minimum And Maximum Settings

    Basic operations Minimum and maximum settings Temp./ Default Temp./ Feature Max. time Power range Power Upper microwave oven You will use less oil compared to frying with All the features listed in the table below have minimum and maximum time, an oil fryer and feel much healthier as you Air Fry Auto Cook temperatures, and power level settings.
  • Page 29: Microwave Oven (Upper Oven)

    Microwave oven (Upper Oven) Setting the power level Tap numbers in the numeric pad to set 4:35 PM Maximum cook �me: 1hr 30min Maximum cook time: 1hr 30min the cooking time. 30 00 • Tap the Power area. Upper Microwave OVEN MODE Microwave Heating...
  • Page 30: Microwave

    Microwave oven (Upper Oven) Microwave Tap Start to start cooking. 4:35 PM Upper Upper Microwave Microwave If you want to pause cooking, tap OVEN Microwaves are high-frequency electromagnetic waves that can be used to cook or MODE Microwave Heating Microwave Hea�ng Pause.
  • Page 31: Power Convection

    Power Convection Broil The heating elements generate heat, which is evenly distributed inside the oven For best performance, make sure all heating elements are in a horizontal position. by the convection fan. You can use a microwave rack or a combination of a rack Put a rack or the combination of a rack and hot plate on the turntable.
  • Page 32: Speed Power Convection

    Microwave oven (Upper Oven) Speed Power Convection Tap Start to start cooking. Upper 4:35 PM Upper Speed Power Conv. If you want to pause cooking, tap Speed Power Conv . OVEN MODE Power Convec�on with Microwave Power Convection with Microwave Put a rack or the combination of a rack Pause.
  • Page 33: Air Fry Auto Cook

    Air Fry Auto Cook Tap Cook Time, and then use the Upper 4:35 PM Upper Speed Broil number pad to specify a cooking time. Speed Broil OVEN MODE Direct Hea�ng with Microwave Put the food in the center of the Direct Heating with Microwave You can also use the +30sec button to Upper...
  • Page 34 Microwave oven (Upper Oven) Food Amount Instructions Food Amount Instructions Bone-in Chicken Pieces 1.0 lb Place the chicken pieces skin side down Frozen French Fries 12 oz Place the frozen french fries on the hot 2.0 lbs on the high rack and hot plate on the 16 oz plate, then place the plate on the high turntable to catch drips.
  • Page 35: Healthy Cook

    Healthy Cook Tap Start to start cooking. Upper 4:35 PM Upper If you want to pause cooking, tap Broccoli Broccoli Put the food in the center of the Use glass bowl Use glass bowl Pause. In Pause, you can cancel or 4:35 PM Upper Upper...
  • Page 36 Microwave oven (Upper Oven) Food Amount Instructions Food Amount Instructions Spinach 1 serving Place the spinach in the microwave Frozen Green 1 serving Place the green beans in the 2 servings safe bowl. Add 1-4 tbsps. of water. Beans 2 servings microwave safe bowl.
  • Page 37: Sensor Cook

    Sensor Cook CAUTION • Use only microwave-safe cookware. The oven offers 11 different sensor cook options for your convenience, which • Use oven gloves when taking out food. include pre-programmed cooking times. You do not need to set either the cooking time or the power level.
  • Page 38 Microwave oven (Upper Oven) Food Amount Instructions Food Amount Instructions Dinner Plate 1 serving Use only precooked, refrigerated foods. Soup 1 to 4 servings Cover the bowl with vented (1 inch Cover the plate with vented (1 inch vent) plastic wrap. If the soup is not vent) plastic wrap or waxed paper as hot as you would like after using tucked under the plate.
  • Page 39 Auto sensor cooking instructions Utensils & cover The Auto Sensor cooks your food automatically by detecting the amount of gases • To obtain good cooking results with the Auto Sensor function, follow the generated from the food while it is cooking. directions for selecting appropriate containers and covers in the charts in this •...
  • Page 40: Auto Cook

    Microwave oven (Upper Oven) Auto Cook Tap Start to start cooking. 4:35 PM Upper Upper If you want to pause cooking, tap Melt Bu�er Melt Butter The oven offers 29 different auto cook options for your convenience. You do not Use glass bowl Use glass bowl Pause.
  • Page 41 Food Amount Instructions Food Amount Instructions Box Cake Mix 1 pack Pour the batter into an 8 x 8 inch cake tin, Chicken Breast 0.75 lb. Put the chicken breasts on the high rack, then place the tin on the low rack. 1.5 lbs.
  • Page 42 Microwave oven (Upper Oven) Defrost Food Amount Instructions Soften/Melt The oven provides 4 different defrosting options for your convenience. The time and power levels are automatically adjusted according to your selection. Melt Butter 0.25 lb. Place the butter in a dish and cover with 0.5 lb.
  • Page 43: Oven (Lower Oven)

    Oven (Lower Oven) Push to open door CAUTION • Use only microwave-safe cookware. Push to open door can be opened and closed by simply pressing it. • Use oven gloves when taking out food. Press the upper side of the door. Food Amount Instructions...
  • Page 44: Timed Cooking

    Oven (Lower Oven) Timed cooking • The cooking time is displayed in the Lower Lower 4:35 PM In timed cooking mode, the oven turns on immediately and cooks for the length of OVEN Convection Bake Convection Bake OVEN Cook Time area on the screen. MODE MODE Faster, more even baking...
  • Page 45: Delay Start

    Delay start Using the Temp probe In the delay timed cooking mode, the oven’s timer turns the oven on at a time you For many foods, especially roasts and poultry (beef, chicken, turkey, pork, lamb, select in advance. You can have the oven turn off automatically after a set time etc), measuring the internal temperature is the best way to determine if the food has elapsed by setting the Timed Cooking function as well.
  • Page 46 Oven (Lower Oven) Insert the temp probe plug into the socket on the top side wall of the oven as Temp probe table far as it will go. Type of Food Internal temperature Tap the screen oven to select the desired cooking mode (Bake, Convection Bake, Convection Roast, or Convection Vegetable.
  • Page 47: Twin Cooking Mode Temperature Setting Ranges

    Twin cooking mode temperature setting ranges UPPER COMPARTMENT LOWER COMPARTMENT (Available function settings and Using the divider, you can divide the oven into two compartments, upper temperatures) and lower. This is also called twin mode. When you use the upper and lower compartments in the oven at the same time, each oven has a minimum and Convection Bake, Broil...
  • Page 48 Oven (Lower Oven) Cooking mode Oven Oven functions Tap the screen to select the cooking mode. Microwave, Power Convection, Set the temperature using the numeric pad or the wheel picker. See Setting the Broil, Speed Power Convection, Temperature on page 26 and Basic Baking and Broiling Instructions starting on page 54.
  • Page 49 Mode Instruction Mode Instruction Bake is used to cook cakes, cookies, and casseroles. Always Steam Roast provides excellent cooking conditions for roasted • • preheat the oven first. Steam meats or poultry by maintaining a crispy surface while • Baking temperatures and times will vary depending on the Roast sealing in the juices for a moist and tender result.
  • Page 50 Oven (Lower Oven) Mode Instruction Mode Instruction Air sous vide mode uses low-temperature hot air to Convection Vegetable provides excellent cooking conditions • • implement Sous Vide mode without steam or the water tank. for vegetables such as potatoes, tomatoes, onions, carrots, bell •...
  • Page 51: Broiling Recommendation Guide

    Broiling recommendation guide Mode Instruction The size, weight, thickness, starting temperature, and your doneness preference For bread dough (yeast dough and sour dough), added steam • will affect broiling times. This guide is based on meats at refrigerator temperature. shortens fermentation time and keeps the surface of the Always use a broiler pan and its grid when broiling.
  • Page 52: Air Fry

    Oven (Lower Oven) Air Fry NOTE Preheating is not necessary. • NOTE Air Fry tray Air Fry tray • Place the Air Fry Tray on position 3. • Place a baking sheet or tray on the • It is recommended to use avocado oil. rack below the Air Fry Tray for getting •...
  • Page 53 Item Amount Temperature Time Tips Item Amount Temperature Time Tips Frozen Vegetables 400 °F - Frozen Chicken Asparagus, 24 - 28 oz 15 - 25 min 15 - 20 oz 425 °F 20 - 25 min Nuggets 425 °F Breaded Dip sliced vegetables Frozen Chicken 30 - 35 oz...
  • Page 54: Setting The Mode

    Oven (Lower Oven) Setting the mode Setting the temperature Swipe the screen Tap the temperature area to display the Lower 4:35 PM Lower Convection Bake OVEN OVEN Convection Bake MODE MODE numeric pad. Faster, more even baking Faster, more even baking °F Swipe the screen to select mode you want.
  • Page 55 Steam Bake, Steam Roast Lower Lower 4:35 PM Follow the steps below to use the No Lower Lower 4:35 PM Steam Bake Steam Bake OVEN OVEN MODE MODE OVEN Convection Bake Convection Bake OVEN If you selected Steam Bake or Steam baking Steam baking MODE...
  • Page 56 Oven (Lower Oven) CAUTION NOTE • Place food in the oven after preheating if the recipe calls for it. Preheating is very When Steam Cook is enabled and the water reservoir runs out of water, the display will important for good results when baking cakes, cookies, pastry, and breads. show "Please add more water".
  • Page 57: Steam Cook

    Steam Cook Steam Cook recommendation guide • Preheating is not required, it can be cooked immediately. • Fill the reservoir with water up to the max line before using. Replacing the wire rack steam and steam container • Use the Steam container, place it in position 1. •...
  • Page 58: Air Sous Vide

    Oven (Lower Oven) Air Sous Vide CAUTION • The steam container becomes hot during cooking. Make sure you wear oven • It is not necessary to preheat the oven when using Air Sous Vide mode. gloves to remove it. • Use it to cook meat, fish, seafood, poultry or vegetables.
  • Page 59 NOTE Food Doneness Temperature(°F) Time(hrs.) The cooking time depends on the thickness of food. Addition of salt or sugar • Poultry may shorten the cooking time. • Use Air Sous Vide recommendation guide to find the recommended cooking Chicken, breast Tender 145 °F 2.5 - 4...
  • Page 60: Convection Vegetable

    Bell peppers, sliced 375 - 425 °F 15 - 25 • For more information, the Samsung website offers special menus and recipes Broccoli, florets 400 - 425 °F 15 - 20 to enjoy cooked vegetables on the guide table, you can download detailed Cauliflower, florets 400 - 425 °F...
  • Page 61: Using The Special Function Feature

    Using the special function feature CAUTION • Do not use Proof when the oven temperature is above 125 °F. If temperature is Special function provides 4 different specialized cooking options. above 125 °F, this mode won't function properly. Wait until the oven cools down. Mode Temperature range •...
  • Page 62: Using The Smart Control Feature (Lower Oven Only)

    Oven (Lower Oven) Using the smart control feature (Lower oven only) CAUTION • Do not use Steam Proof when the oven temperature is above 125 °F. If To use the oven’s Smart Control, you must download the SmartThings app to a temperature is above 125 °F, this mode won't function properly.
  • Page 63 To start the oven remotely Bixby • Bixby is the name of Samsung's artificial intelligence solution that makes it Tap the Smart Control on the screen. possible to control the product by voice. Lower Lower 4:35 PM Convection Bake OVEN...
  • Page 64: Using The Oven Racks

    Oven (Lower Oven) Using the oven racks Oven rack positions with divider (twin mode) The upper compartment has 2 rack positions Oven rack positions (single mode) (A, B). The lower compartment has 3 rack positions Recommended rack positions for cooking (1 - 3).
  • Page 65 Rack and Pan placement Before using the racks Each rack has stops that need to be placed correctly on the supports. These stops Centering baking pans in the oven as much will keep the rack from coming completely out. as possible will produce better results. If Removing the racks baking with more than one pan, place the pans so each has at least 1˝...
  • Page 66: Using The Gliding Rack

    Oven (Lower Oven) Using the gliding rack Removing the Gliding rack The fully extendable Gliding rack makes food preparation easier, especially when With the Gliding rack in the Closed position you are preparing heavier dishes. The Gliding rack has 2 glide tracks that allow and the oven off and cool, grasp the rack you to extend the rack well out of the oven without touching the sides of the oven and frame and pull both forward to remove.
  • Page 67: Using The Divider

    Using the divider Using the clean feature • To use twin mode operation, insert the divider. The Clean feature has four selections: Self-Clean, Steam-Clean, Descale, and • Handle the divider with both hands. Draining. • Use oven gloves when inserting or removing the divider. Self Clean To Install the Divider into the Oven Cavity This self-cleaning oven uses high temperatures (well above cooking temperatures)
  • Page 68 Oven (Lower Oven) Before a self cleaning cycle How to run a self-cleaning cycle • We recommend venting your kitchen Swipe the screen to Clean. The display Lower Lower 4:35 PM OVEN OVEN MODE MODE Clean Clean with an open window or using a will show 4 cleaning selections.
  • Page 69 NOTE Set the time you want self-cleaning to 4:35 PM You will not be able to start a self-cleaning cycle if the control lockout feature Set start time Set start time • start, and then tap OK. is activated or if the oven’s temperature is too hot. End at 12:38PM End at 12:38PM •...
  • Page 70: Steam-Cleaning

    Oven (Lower Oven) Steam-Cleaning Pour approximately 10 oz. (300 ml) of Steam clean Steam clean 4:35 PM water onto the bottom of the empty Pour 10oz (300ml) Pour 10oz (300ml) of water in oven. of water in oven. How to set the oven for steam-cleaning oven and then close the oven door.
  • Page 71 How to run a descale cycle CAUTION Wear gloves during cleaning. Swipe the screen to Clean. The display Lower Lower 4:35 PM OVEN OVEN Clean Clean MODE After a steam-cleaning cycle MODE will show 4 cleaning selections. Oven cleaning Oven cleaning Self clean Self clean Steam clean...
  • Page 72 Oven (Lower Oven) How to run a draining When rinsing is complete, use oven gloves to empty and clean the water Cleaning is complete. Cleaning is complete. Swipe the screen to Clean. The display Wipe oven interior. Wipe oven interior. Lower Lower 4:35 PM...
  • Page 73: Settings

    Settings Display Brightness In Settings, you can change the default settings to your preference or diagnose You can change the brightness of the display screen. problems with the network connection. • Tap Settings > Display > Brightness, and then use the bar next to Brightness to adjust the brightness of the screen.
  • Page 74 Oven (Lower Oven) Language 12 hour energy Saving Choose a display language. If you accidently leave the oven on, this feature will automatically turn off the oven after 12 hours during baking functions or after 3 hours during a broil Tap Settings >...
  • Page 75: Using The Sabbath Feature

    Tap Settings > Factory reset, and then tap Reset in the screen. the oven is properly set for baking with the Sabbath feature active, the oven will SAMSUNG logo appears on the screen and the oven resets. remain on continuously until the Sabbath feature is cancelled. This will override CAUTION the factory preset 12 hour energy saving feature.
  • Page 76 Oven (Lower Oven) How to use the Sabbath feature CAUTION • You can change the oven temperature, but the display will not change and Swipe the screen to Bake mode. Lower 4:35 PM Lower tones will not sound when a change occurs. (The oven temperature adjustment OVEN OVEN Bake...
  • Page 77: Maintaining Your Appliance

    If the rack becomes difficult to slide, the rack may need to be lubricated using Repeat as necessary. a graphite lubricant. • To order graphite lubricant., call Samsung customer care at NOTE 1-800-SAMSUNG (726-7864) or visit our homepage (www.samsung.com/us/ •...
  • Page 78 Maintaining your appliance To lubricate the slides of the gliding rack Repeat for the right (front and back) slide mechanism of the rack. Remove the rack from the oven. Open and close the rack several times See removing the gliding rack in the to distribute the lubricant.
  • Page 79: Removing The Oven Door (Lower Oven Only)

    Removing the oven door (Lower oven only) Open the oven door. Locate the oven door hinge locks in CAUTION both corners of the oven door, and then • The door is very heavy. Be careful when removing and lifting the door. rotate the hinge locks toward the oven •...
  • Page 80: Replacing The Oven Door (Lower Oven Only)

    Maintaining your appliance Replacing the oven door (Lower oven only) Lower the oven door to the fully open position. If the oven door does not open CAUTION to a full 90 °, repeat steps 1 through 3. The door is very heavy. You may need help lifting the door high enough to slide it Locate the oven door hinge locks in into the hinge slots.
  • Page 81: Changing The Oven Light (Lower Oven Only)

    Changing the oven light (Lower oven only) Turn the bulb cap counterclockwise to The oven light is a standard 40-watt appliance halogen bulb. It comes on when the remove. oven door is open. When the oven door is closed, touch Light to turn the light on or off.
  • Page 82: Troubleshooting

    Troubleshooting For the Microwave Oven At Samsung we want to ensure that you don’t have problems with your new microwave oven. If you run into unexpected trouble, look first for a solution in the tables below. If you’re still having trouble after trying the suggested solution, call...
  • Page 83 Symptom Cause Action Symptom Cause Action The oven has been After cooking for an extended The oven may not work, Put one cup of water in a The power turns off Heating including during operation. cooking for an extended period of time, let the oven the Warm function too much food is being microwave-safe container and...
  • Page 84 Troubleshooting Symptom Cause Action Symptom Cause Action The door is not properly Close the door and check When power is Turntable connected, the oven closed. again. While turning, the There is no roller ring, Install the roller ring and then immediately starts to turntable comes out or the roller ring is not...
  • Page 85: For The Lower Oven

    Symptom Cause Action Symptom Cause Action The oven door is If you open the door often, the Convection The oven does not cook properly. frequently opened during interior temperature will be The oven does not The door is open. Close the door and try again. cooking.
  • Page 86 Troubleshooting Problem Possible cause Solution Problem Possible cause Solution The light is loose or defective. Tighten or replace the The serving size may not be Refer to the Broiling The oven light • Food does not will not turn lamp. broil properly.
  • Page 87 Problem Possible cause Solution Problem Possible cause Solution Water is being heated by the This is not a product When using the convection This is normal operation and I can hear Steam is water boiling steam heater. malfunction. coming out of feature, it is normal to see not a system failure.
  • Page 88: Information Codes

    If this does not solve problem continues, contact a the oven is operating. the problem, call for service. local Samsung service center. This code occurs if the PCB This code occurs if the door lock C-31 temperature rises abnormally...
  • Page 89: Warranty (Usa)

    SAMSUNG authorized servicer is not available, you may customer’s responsibility. be responsible for a trip charge or required to bring the product to a SAMSUNG Visits by an authorized servicer to explain product functions, maintenance or authorized service center for service.
  • Page 90: Warranty (Canada)

    Warranty (USA) Warranty (CANADA) Parts that SAMSUNG has determined can be replaced by the user may be sent to PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN the customer for installation. In SAMSUNG’s discretion, an authorized servicer can THE USE &...
  • Page 91 SAMSUNG will repair or replace this product, at our option and at no charge EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS as stipulated herein, with new or reconditioned parts or products if found to PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL be defective during the limited warranty period specified above.
  • Page 92: Appendix

    “Inquiry” menu.) It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM;...
  • Page 93 Memo...
  • Page 94 * Requires reader to be installed on your smartphone Scan this with your smartphone Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or maintenance. QUESTIONS OR COMMENTS?

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