General Warranty Terms And Condi�Ons - DEGA NS III LCD Instruction Manual

General warranty terms and condi�ons
When following the instruc�ons for installa�on, opera�on and maintenance, the manufacturer guarantee 24 months from
the date of receipt for the product. Should the product purchased be put into opera�on by an en�ty other than the seller, the
warranty period commences from the date that the product is put into opera�on, provided that the buyer ordered its
commissioning within three weeks of its receipt. The customer expressly acknowledges that during the warranty period that
extends beyond the length of the warranty period that is specified in the Commercial Code (the statutory warranty) s/he can
neither require replacement of the product nor may s/he withdraw from the contract.
1. When claiming a product defect it is necessary to submit a proof of purchase that contains the following informa�on:
name and surname, name and business name, address and the warranty card, if the buyer received one from the seller.
The validity of the warranty shall not be affected by non-compliance with the obliga�ons related to the issuance of the
warranty card.
2. Claims concerning the product (for a warranty repair only complete devices are accepted) may be filed during the
warranty period only with the seller from which it was purchased; subsequently the seller is required to forward the
product to an authorised service centre or to the manufacturer.
3. A condi�on for the recogni�on of the rights under the warranty is the installa�on of the product having been undertaken
by an authorised person in possession of a valid cer�ficate from the manufacturer.
5. Claims regarding a product defect that can be dealt with reasonably quickly and without addi�onal consequences will be
resolved by remedying the defect (repair) or by replacement of the product part , because in such a case it is a
contradic�on of the standard norms that the en�re product shall be replaced (§ 616, paragraph 4 of the Commercial
Code).
6. The buyer who exercises the right of warranty repair is not en�tled to the return of the parts that have been replaced.
7. The warranty period can be extended for up to 48 months and its validity can be extended beyond the standard length on
the basis of the conclusion of an individual warranty contract. Further informa�on may be obtained through a specific
business mee�ng.
This warranty is not applicable to:
a product that has not been put into opera�on by the manufacturer or by a cer�fied employee in possession
•
valid
cer�ficate issued by the manufacturer
A product that did not have regulary performed calibra�ons and func�onal checks by the manufacturer or by a cer�fied
•
employee is possession of a valid cer�ficate issued by the manufacturer.
damage caused by fire, water, sta�c electricity, power surges in the electric supply or in the public network, accident,
•
improper use of the product, wear and tear
contamina�on of the product and its subsequent cleaning
•
damage caused by improper installa�on, any adjustment, modifica�on or improper manner of use inconsistent with the
•
instruc�on manual, the technical standards or the applicable safety regula�ons in the Czech Republic
damage to the product during transporta�on caused by improper handling or handling of the product in a manner
•
contrary to the advice provided in the instruc�on manual
DEGA products that have been used in associa�on with other than original DEGA products, including consumables and
•
accessories
bearing addi�onal parts or consumables (e.g. a foil label, seal, etc.), that are detrimental to normal wear and tear during
•
opera�on, together with wear and tear of the product and its parts caused by their normal use
For the complete version of the general business condi�ons and of the claims procedure go to
Unit 6 Brickyard Road, Aldridge, Walsall, WS9 8SR | T: 0121 296 3775 | sales@safegasdetec�on.co.uk | www.safegasdetec�on.co.uk
Company Registra�on No 12705839 Registered in England and Wales
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www.dega.cz
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