Help For Any Minor Failures - KERN YKB-01N User Manual

16 Help for any minor failures

Symptom
The right LED indicating
power supply is not lit.
No paper feed.
Unprinted paper leaves
the printer.
No printing and paper
feed.
The printout is illegible.
If the errors cannot be removed, contact the sales representative.
TYKB-01-A-BA-e-2310
Solution
Check if the power supply is connected to the printer and the mains.
Check if paper is installed correctly and the mechanism outlet slot is not
blocked.
Check if the paper is installed with the thermal side to the printer head.
Check if the connection cable is connected correctly both ways and if
the printer autotest is completed.
•
Check if the working temperature does not exceed the
recommended value and if the paper recommended by the
manufacturer is used.
•
Follow the tips in the "Cleaning" chapter.
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