Instant Help - KERN YKS-01 Operating Instructions Manual

12 Instant help

Symptom
The supply indicator is not
lit up.
Paper does not emerge.
Paper leaves printer
without print:
No printing is taking place
and paper does not
emerge.
Wrong characters are
printed
Printout is blurred
If you are unable to remedy the error, please contact your supplier.
YKS-01-BA-e-1711
Remedy
Check whether the power supply unit is connected to the printer and to
the mains.
Check whether the paper has been inserted correctly,
whether the input slot of the mechanism is free of obstructions
Check whether the paper has been inserted with its thermo-sensitive
side facing the printer head, whether the SW switches are set correctly.
Check whether the connecting cable is connected at both ends,
whether the printer prints during the self-test, whether the SW switches
are set correctly.
Check whether SW switches are set correctly.
Check whether operating temperature exceeds allowed value, whether
the paper used is recommended by the manufacturer.
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