Customer Support; Warranty - Dash DBBM900 Instruction Manual And Recipe Manual

customer support

Dash values quality and workmanship and stands behind this
feel good
product with our Feel Good Guarantee
guarantee
™
our commitment to quality, visit bydash.com/feelgood.
Our US-based customer support team is at your service
Monday - Friday during the times below.
Reach us at 1 (800) 898-6970 or support@bydash.com
6am –
7am –
6pm
7pm
Hey Hawaii! You can reach our customer service team from 3AM to 3PM.
And also, Alaska, feel free to reach out from 5AM - 5PM.
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. To learn more about
™
9am –
9pm
8am –
8pm
STOREBOUND, LLC – 1 YEAR LIMITED WARRANTY
Your StoreBound product is warranted to be free from defects in material and workmanship for a period of
one (1) year from the date of the original purchase when utilized for normal and intended household use.
Should any defect covered by the terms of the limited warranty be discovered within one (1) year, StoreBound,
LLC will repair or replace the defective part. To process a warranty claim, contact Customer Support at
1-800-898-6970 for further assistance and instruction. A Customer Support agent will assist you by
troubleshooting minor problems. If troubleshooting fails to fix the problem, a return authorization will be
issued. Proof of purchase indicating the date and place of purchase is required and should accompany
the return. You must also include your full name, shipping address, and telephone number. We are
unable to ship returns to a PO box. StoreBound will not be responsible for delays or unprocessed claims
resulting from a purchaser's failure to provide any or all of the necessary information. Freight costs must
be prepaid by the purchaser.
Send all inquiries to support@bydash.com.
There are no express warranties except as listed above.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CUSTOMER. STOREBOUND SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT EXCEPT
TO THE EXTENT REQUIRED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE
DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations
on how long an implied warranty lasts. Therefore, the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights, which vary from state
to state.
Refurbished items or items not purchased through an authorized retailer are not eligible for warranty
claims.
REPAIRS
DANGER! Risk of electric shock! The Dash Rapid Egg Cooker is an electrical appliance.
Do not attempt to repair the appliance yourself under any circumstances.
Contact Customer Support regarding repairs to the appliance.
TECHNICAL SPECIFICATIONS
Voltage 120V~60Hz
Power Rating 360W
Stock#: DEC005_20210909_V15
Made in China

warranty

warranty
This product has passed food
FOOD
safety testing in accordance
SAFE
with FDA guidelines.
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