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TSC TDP-643 User Manual

Direct thermal bar code printer
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TDP-643
DIRECT THERMAL BAR CODE PRINTER
USER'S
MANUAL

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Summary of Contents for TSC TDP-643

  • Page 1 TDP-643 DIRECT THERMAL BAR CODE PRINTER USER'S MANUAL...

  • Page 2: Table Of Contents

    Contents 1. PRODUCTION INTRODUCTION ......... 1 1.1 S ..............2 AFETY EGULATION 1.2 W .............3 ARRANTY NFORMATION 1.2.1 Thermal Print Head..............3 1.2.2 Warranty Service Procedures.............4 1.2.3 General Warranty Provisions............4 1.2.4 Limitation of Liability..............5 1.3 S ................6 PECIFICATIONS 1.3.1 Printer ...................6 1.3.2 Indicators and Button..............6 1.3.3 Communication Interface............7 1.3.4 Power Requirement ..............7 1.3.5 Environment.................7...
  • Page 3 2.2 E ..............12 QUIPMENT HECKLIST 2.3 P ................15 RINTER ARTS 2.3.1 Top Front View ................15 2.3.2 Rear View ...................16 2.3.3 External Roll Mount ..............17 2.3.4 Control Panel ................18 3. USING THE BAR CODE PRINTER......19 3.1 S ............19 ETTING P THE RINTER 3.1.1 Setting Up the External Roll Mount..........19 3.1.2 Setting Up the Printer..............19...
  • Page 4 4.3 R ....35 EMOVING ABEL STUCK IN THE EEDER ECHANISM 4.4 R ............37 EASSEMBLE THE EMOVAL 4.4.1 Reassemble the Print Head ............37 4.4.2 Reassemble the Feeder Guide Mechanism ......39 4.4.3 Reassemble the Upper Cover...........40 4.5 T ..............41 ROUBLESHOOTING COMPANY INFORMATION..........43...

  • Page 5: Production Introduction

    TDP-643 printer is your best choice among desktop direct thermal bar code printers. TDP-643 bar code printer offers direct thermal printing at a high speed of 3 inches per second. It can accept a wide range of media, including roll feed, die-cut, and fan-fold labels or tags.

  • Page 6: Safety Regulation

    1.1 Safety Regulation CE Class A, FCC Class A, UL (Switching Power)

  • Page 7: Warranty Information

    1.2.1 Thermal Print Head The warranty of the thermal print head of TDP-643 bar code printer is limited to 90 days from the date of shipment to buyer. The warranty does not cover thermal print head,...

  • Page 8: Warranty Service Procedures

    1.2.2 Warranty Service Procedures If defect should occur during the warranty period, the defective unit shall be returned, freight and insurance prepared, in the original shipping container to your purchased reseller or distributor. Include a contact name, action desired, and a detailed description of the problem and examples when possible.

  • Page 9: Limitation Of Liability

    1.2.4 Limitation of Liability In no event shall Taiwan Semiconductor be liable to purchaser for any indirect, special, or consequential damages or lost profits arising out of or relating to Taiwan Semiconductor’s products, or if the performance or breach thereof, even if Taiwan Semiconductor has been advised of the possibility thereof.

  • Page 10: Specifications

    1.3 Specifications 1.3.1 Printer Type Direct Thermal Printing Resolution 203 DPI ( 8 dots per mm) Printing speed 1.5”, 2”, or 3”/sec Five alphanumeric Fonts from 0.059”H (1.5 mm) to 0.23” (6.0mm), expendable vertically and Font styles horizontally up to 8X. Smooth fonts may be download from Windows label design software Code 39, Code 93, Code 128 UCC,...

  • Page 11: Communication Interface

    1.3.3 Communication Interface RS-232C (DB-9) at 2400, 4800, Communication 9600, 19200 baud rate and standard Centronics interface. Character set ANSI ASCII character set 7 or 8 data bits, I start bit, 1 or 2 stop Word Length bits, and even, odd or none parity. Handshaking Xon/Xoff and DSR/DTR Input Buffer...
  • Page 12 3.1 lbs (1.41kg) with external roll Weight mount 4.4 lbs (2.0 kg)

  • Page 13: Ption

    1.4 Option The optional portable LCD keyboard (KP-200) may be added to the TDP-643 bar code printer for stand-alone control of your printer in the absence of a personal computer. 1.5 Media Specifications TDP-643 is capable of direct thermal printing only and there is only one media that can be used, that is, direct thermal media, label or tag.

  • Page 14: Communication Interface

    RS-232 or Centronics interface. 1.6.1 Serial Interface The serial port of TDP-643 bar code printer is factory set to 9600 baud, no parity, 8 data bits and one stop bit using Xon/Xoff protocol as well as DSR/DTR handshaking.

  • Page 15: Parallel Interface

    The following table shows the pin assignments of the TDP-643 RS-232 serial interface. Cable: DB9 Male to DB9 Female (PC) straight pin to pin connection or DB9 male to DB25 Female. Host Printer function Function 1.6.2 Parallel Interface Connector Type: Centronics 36-pin...

  • Page 16: Getting Started

    Please retain the packaging materials in case you need to reship the printer. 2.2 Equipment Checklist (Refer to Figure 2-1) One TDP-643 bar code printer (1) Direct thermal label (2) (Optional) One roll spindle (3) Quick installation guide (4)
  • Page 17 Separately purchased items may also be included. These additional items may include: Additional direct thermal label Portable LCD keyboard (KP-200) If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.
  • Page 18 Figure 2-1...

  • Page 19: Printer Parts

    2.3 Printer Parts 2.3.1 Top Front View Figure 2-2 1. ERROR Indicator 2. READY Indicator 3. FEED Button 4. Label Dispense Opening 5. Peel-off Sensor...

  • Page 20: Rear View

    2.3.2 Rear View Figure 2-3 1. Label Insert Opening 2. Power Switch 3. Power Jack 4. Centronics Interface Connector 5. Paper Guide...

  • Page 21: External Roll Mount

    2.3.3 External Roll Mount Figure 2-4 External Roll Mount Spindle...

  • Page 22: Control Panel

    2.3.4 Control Panel ERROR Indicator READY Indicator FEED Button Control Button Button FEED Button Press the FEED button to feed the label to the beginning of the next label. Indicators READY Indicator When the power is activated and label properly loaded, the READY indicator will turn on.

  • Page 23: Using The Bar Code Printer

    3. Using the Bar Code Printer 3.1 Setting Up the Printer (Refer to Figure 3-1) 3.1.1 Setting Up the External Roll Mount 1. Insert the tenons (1) of external roll mount supports into the slots (2) of the base plate as depicted in (a). 2.
  • Page 24 Figure 3-1...

  • Page 25: Installing The Label

    3.2 Installing the Label (Refer to Figure 3-2) Note: (1) In order to avoid jammed or stuck labels, remove any curled or damaged labels from the label roll before installation. (2) Open the paper guide to its maximum width before loading the labels.
  • Page 26 Figure 3-2...

  • Page 27: Peel - Off Function

    3.3 Peel-off Function (Refer to Figure 3-3) In peel-off function, the printed label will be stripped from the liner paper automatically. Follow the steps below: 1. Follow the directions in the previous section “Installing the label” to load the label well. 2.
  • Page 28 Figure 3-3...

  • Page 29: Installing The Tag

    3.4 Installing the Tag (Refer to figure 3-4) Note: (1) The major difference between tag and label is that there is no adhesive liner paper on the back of the tag. (2) The only difference between installing tag and label is that the tag roll unwinds from the bottom as depicted.
  • Page 30 Figure 3-4...

  • Page 31: Label Design Software Installation

    3.5 Label Desgin Software Installation 3.5.1 Installing Label Design in Windows 3.X 1. Insert Disk1 of the label design software into the 1.44 MB floppy drive. 2. From the File menu, select Run. 3. Enter “a:\setup.exe” in the dialog box and press Enter. (If your floppy drive has a different drive designation, enter the correct path, for example, “b:\”.

  • Page 32: Printer Initialization

    3.6 Printer Initialization To initialize the printer, press the FEED button while turning on the printer. Instantly the red and green indicators will flash alternately. Press the FEED button again and the printer will be initialized. Note: Please calibrate the gap sensor again after printer initialization is done.

  • Page 33: Self Test Mode And Gap Detection

    3.7 Self Test Mode and Gap Detection To initiate the self-test mode, depress the FEED button while turning on the printer power. Instantly the red and green LEDs will flash alternately. Release the button when this happens, wait for 10 seconds, and the printer will calibrate the label length as well as detect the gap sensor emission strength.
  • Page 35 1. Print head test pattern 9. Print speed setting 2. Printer Model & Firmware 10. Print density setting Version 11. Label size setting 3. Mileage 12. Gap (Bline) width and offset 4. Flash times setting 5. Firmware check sum 13. Liner paper transparence 6.

  • Page 36: Dump Mode

    3.8 Dump Mode After the Self-Test mode, the printer is in Dump Mode. In Dump Mode, any characters received from the host computer will be printed in two columns as follows: on the left side of the paper are the characters received and on the right side are the corresponding hexadecimal values of the characters.

  • Page 37: Maintenance

    4. Maintenance Periodically clean the printer external cover by wiping it with a soft cloth that has been dampened with water. Never use abrasive cleaners or solvents to clean the printer, as it will cause damage by these ways. Once a week, clean the printer head by carefully wiping it with a soft cloth soaked with alcohol.

  • Page 38: Removing The Upper Cover

    4.1.1 Removing the Upper Cover (Refer to Figure 4-1) Before starting to take care of the problem inside the printer, follow the steps below to remove the upper cover (3). 1. Remove the label roll (1) or tag roll and spindle (2). 2.
  • Page 39 Figure 4-1...

  • Page 40: Removing Labels Stuck On The Print Head

    4.2 Removing labels stuck on the print head (Refer to Figure 4-2) Note: Static electricity will damage the print head. Touch any grounded object such as a metal doorframe to discharge yourself before touching the print head. Avoid any action that might possibly cause lots of static electricity like chafing your feet on the carpet.
  • Page 41 Figure 4-2...

  • Page 42: Removing Label Stuck In The Feeder Mechanism

    4.3 Removing Label stuck in the Feeder Mechanism (Refer to Figure 4-3) Remove the upper cover as described earlier in section 4.1.1 “Removing the upper cover”. Follow the steps below to remove the label guides assembly (2: a. Squeeze the left and right latches (1) of the label guide assembly together toward each other, in the direction as shown of Figure 4-3.
  • Page 43 Figure 4-3...

  • Page 44: Reassemble The Removal

    4.4 Reassemble the Removal 4.4.1 Reassemble the Print Head (Refer to Figure 4-4-1) 1. Slantingly put the bracket (2) of the print head onto the two supports (1) of the main mechanism. 2. Set the spring set (4) on the spring (3). 3.
  • Page 45 Figure 4-4-1...

  • Page 46: Reassemble The Feeder Guide Mechanism

    4.4.2 Reassemble the Feeder Guide Mechanism (Refer to Figure 4-4-2) 1. Push the feeder guide assembly (3) down and toward the printer. 2. Snap the two latches (2) of feeder guide assembly into the slots (1) of main mechanism. Figure 4-4-2...

  • Page 47: Reassemble The Upper Cover

    4.4.3 Reassemble the Upper Cover (Refer to Figure 4-4-3) 1. Locate the upper cover over the printer mechanism and reconnect the cables which had been unplugged. 2. Turn the printer upside down. 3. Screw in the four screws (1). 4. Insert the four rubber pads.(2) Figure 4-4-3...

  • Page 48: Troubleshooting

    4.5 Troubleshooting The following is a list of symptoms and solutions for the most commonly encountered problems: Problem Symptom Solution 1.Both indicators are off if the Check all the power connections printer is turned on. of the printer. Be sure that the AC adapter is connected to the printer and the power is plugged into an active outlet.
  • Page 49 8.The printer continues to print Check for and remove any label even though it has run out of sticks on the gap sensor or labels. paper guide. 9.Printing stops and the indicators a. Program error happens, use are flashing between READY the “Dump Mode”...

  • Page 50: Company Information

    11F., No. 205, Sec. 3, Beishin Rd., Shindian City, Taipei , Taiwan TEL: +886-2-8913-1588 FAX: +886-2-8913-1808 E-mail: printer@mail.ts.com.tw Web Site: http://www.tscprinters.com United States Office TSC America, Inc 125 Mercury Circle Pomona, CA 91768 USA TEL: +1-909-468-0100 FAX: +1-909-468-0101 E-mail: sales@tscprinters.com Web Site: http://www.tscprinters.com...
  • Page 51 TAIWAN SEMICONDUCTOR CO., LTD. 11F., No. 205, Sec. 3, Beishin Rd., Shindian City, Taipei , Taiwan TEL: +886-2-8913-1588 E-mail: printer@mail.ts.com.tw FAX: +886-2-8913-1808 Web Site: http://www.tscprinters.com P/N: 39-0000075-10 REV. B...

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