TSC TDM-20 Service Manual
  1. Manuals
  2. Brands
  3. TSC Manuals
  4. Printer
  5. TDM-20
  6. Service manual

TSC TDM-20 Service Manual

Direct thermal portable printer
Hide thumbs Also See for TDM-20:
Table of Contents

Advertisement

Quick Links

Download this manual
TDM-20
Direct Thermal Portable Printer
SERVICE
MANUAL
i

Advertisement

Table of Contents
loading

Related Manuals for TSC TDM-20

Summary of Contents for TSC TDM-20

  • Page 1 TDM-20 Direct Thermal Portable Printer SERVICE MANUAL...

  • Page 2: Table Of Contents

    Contents 1. FUNDAMENTAL OF THE SYSTEM ........1 1.1 Overview ......................1 2. ELECTRONICS ..........6 2.1 Summary of Board Connectors ..............6 3. MECHANISM ..........9 3.1 Replacing the Printer Top Cover (with Keys Control Board) ......9 3.2 Replacing the Linerless Platen Roller (Option) ..........10 3.3 Replacing the Platen Roller ................

  • Page 3: Fundamental Of The System

    1. FUNDAMENTAL OF THE SYSTEM 1.1 Overview Front View Power on/off button Feed/stop button LED indicators Media cover Media view window Media cover release button...
  • Page 4 Interior View Tear edge Print head Platen roller Black mark sensor...
  • Page 5 Rear View Li-ion Battery Battery open clasp Interface cover Power jack USB interface...
  • Page 6 LED Indication and Keys Power on/off button Feed/Pause button Printer status LED indicator Battery charge level LED indicators Wireless status LED indicator Keys Function 1. Press and hold for 2-3 seconds to turn on the printer. 2. Press and hold for 2-3 seconds to turn off the printer. 1.
  • Page 7 Status Indication Printer is ready Green (blinking) Printer is paused Sleep mode/ entered the sleep mode after stop working over 2 minutes (The interval can be Printer status LED Green (blinking every two indicator changed by revising the seconds) command, refer to TSPL/TSPL2 programming manual on website).

  • Page 8: Electronics

    2. ELECTRONICS 2.1 Summary of Board Connectors Main board top Connector Description 12V DC IN Micro USB Connector LED Key Board Connector Download F/W Connector...
  • Page 9 Description 3.3V MCI0_DA0 MCI0_DA1 MCI0_DA2 MCI0_DA3 MCI0_CK MCI0_CDA No Connection TPH Connector WiFi Module Connector Description RESET 3.3V MISO MOSI Interrupt WB GPIO Cradle Connector Description Charge Status ISET RTC Battery Description VDDBU...
  • Page 10 Main board bottom Connector Description Battery connector Description Negative (-) Positive (+)

  • Page 11: Mechanism

    3. MECHANISM 3.1 Replacing the Printer Top Cover (with Keys Control Board) 1. Remove four screws from the back of the printer as indicated. Screws 2. Remove the cable on cable connector and take out the printer top cover (with keys control board).

  • Page 12: Replacing The Linerless Platen Roller (Option)

    3.2 Replacing the Linerless Platen Roller (Option) 1. Open the media cover by pressing the media cover release button. 2. Pull up and remove the linerless platen roller through the slots as indicated. Slots 3. Remove/Replace the linerless platen roller. Linerless Platen Roller 4.

  • Page 13: Replacing The Platen Roller

    3.3 Replacing the Platen Roller 1. Open the media cover by pressing the media cover release button. 2. Pull up and remove the platen roller through the slots as indicated. Slots 3. Remove/Replace the platen roller. Platen Roller 4. Reassemble the parts in the reverse procedures.

  • Page 14: Replacing The Keys Control Board

    3.4 Replacing the Keys Control Board 1. Refer to section 3.1 to remove the printer top cover (with keys control board). 2. Remove five screws on the keys control board as indicated. Screws 3. Remove/Replace the keys control board. Keys Control Board 4.

  • Page 15: Replacing The Main Board Assembly

    3.5 Replacing the Main Board Assembly 1. Refer to section 3.1 to remove the printer top cover (with keys control board). 2. Remove one screw and disconnect the cable on the main board assembly as indicated. Screw Cable 3. Remove/Replace the main board assembly. Main board assembly 4.

  • Page 16: Replacing The Print Mechanism

    3.6 Replacing the Print Mechanism 1. Refer to section 3.1 to remove the Printer Top Cover (with Keys Control Board). 2. Remove the cable connector on interior mechanism and two screws on the Print mechanism as indicated. Cable connector Screws 3.

  • Page 17: Troubleshooting

    TROUBLESHOOTING 4.1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.

  • Page 18: Maintenance

    Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab  Lint-free cloth  Vacuum / Blower brush  100% ethanol 2. The cleaning process is described as following, Printer Part Method Interval...

  • Page 19: Revise History

    Revise History Date Content Editor Kate 2019/9/27 Add Ch.3.2 Replacing the Linerless Platen Roller (Option)
  • Page 20 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

Table of Contents