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Xerox DocuMate 765 User Manual

Xerox documate 765: user guide
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Summary of Contents for Xerox DocuMate 765

  • Page 1 DocuMate 765 scanner user’s guide...
  • Page 2 DocuMate 765 scanner user’s guide...
  • Page 3 XEROX ® is a trademark of Xerox Corporation in the United States and/or other countries and is used under license. DocuMate is a trademark of Xerox Corporation used under license. All other Xerox product names and product numbers mentioned in this publication are trademarks of Xerox Corporation.

  • Page 4: Table Of Contents

    The Default One Touch Settings on Your Scanner ....... . .
  • Page 5 Cleaning the Exit Path Rollers ..........119 Cleaning the Scanner Glass and Background Plates ....... 121 Reset the Roller Count in the User Utility .
  • Page 6 ................147 DocuMate 765 Scanner User’s Guide...
  • Page 7 Table of Contents DocuMate 765 Scanner User’s Guide...

  • Page 8: Welcome

    What’s in the Box DocuMate 765 Scanner User’s Guide Welcome Your new Xerox DocuMate 765 scanner can quickly scan single-sided or double-sided stacks of documents and place their images on your computer. Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner.

  • Page 9: The Xerox Documate 765 Scanner

    Welcome The Xerox DocuMate 765 Scanner Paper guides ADF cover release Paper feed switch Output tray Exit door release Output tray extension Imprinter door Power jack Input tray—Holds paper in the scanner. Input tray extension—Extends to support various paper sizes.

  • Page 10: What You Need

    The following documentation is provided with your scanner: • Quick Install Guide—Abbreviated installation instructions. • Xerox DocuMate 765 Scanner User’s Guide—On the scanner installation disc; contains detailed installation, scanning, configuration, and maintenance information. • Online Help—For the scanner configuration, TWAIN and WIA interfaces.

  • Page 11: Installation

    Disregard any information about the software not applicable to your chosen product. Please visit our web site at www.xeroxscanners.com for the latest software updates for your Xerox DocuMate 765 scanner. • If your computer has AntiVirus or AntiSpyware software running, you may see messages during installation asking you to allow the installation to proceed.

  • Page 12: Step 1: Unpack And Assemble The Scanner

    Attach the input tray: 1. Align the holes on the input tray arms with the pins on the scanner. 2. Insert the pin on the left side of the scanner into the hole on the left input tray arm. 3. Apply slight pressure to the right arm of the input tray and insert the pin on the scanner into the hole in the tray arm.

  • Page 13: Step 2: Install The Software

    Double-click the icon for your DVD-ROM drive. • The Installation menu for the disc should now open. If the menu does not open: • From the list of files on the disc, double-click the file named START32.EXE. DocuMate 765 Scanner User’s Guide...
  • Page 14 DocuMate 765 Scanner User’s Guide 4. On the Installation menu, select Install Products. 5. Make sure the box for Scanner Driver is checked then click Install Now. 6. The next window shows the scanner driver options available for you to install.
  • Page 15 Microsoft’s Windows Image Acquisition (WIA) interface for scanning is always available regardless of your selection in this window. 8. On the Xerox License Agreement window, read the license agreement. If you accept the terms, select I Agree then click Next.
  • Page 16 3. The TWAIN driver will now be installed on your computer. 4. At the Installation Complete window you can now plug the scanner into your computer, see “Step 3: Connect the Scanner” on page 16 for instructions. After the TWAIN driver has been installed you can plug in your scanner at any time.
  • Page 17 1. On the Xerox User Utility License Agreement window, read the license agreement. If you accept the terms, select Yes to accept the agreement and continue with the installation.
  • Page 18 Windows Start Programs list. The default options on this window will install put the shortcut icon in your Windows All Programs list in the Xerox folder. We recommend that you keep the default options on this window and just click on Next to proceed with the installation.
  • Page 19 Windows profile or, for every profile on your computer to be able to use the scanner. We recommend that you keep the default options on this window and just click on Next to proceed with the installation. DocuMate 765 Scanner User’s Guide...
  • Page 20 Installation 3. The One Touch software will now be installed on your computer. 4. Click Close on the Installation Complete window. DocuMate 765 Scanner User’s Guide...
  • Page 21 1. You will first be prompted to select a language for the ISIS driver. The language selection on this screen only applies to the ISIS scanning interface. Select the language you want to use then click on Next. 2. Click on Next in the ISIS Installation Welcome window. DocuMate 765 Scanner User’s Guide...
  • Page 22 If you did not plug in the scanner after the TWAIN driver was installed, you can plug it in now or after you finish installing the other software.

  • Page 23: Step 3: Connect The Scanner

    2. Remove any protective tape from the USB cable. 3. Plug the USB cable into the USB port on the scanner then into a USB 2.0 port on the computer. The DocuMate 765 scanner connects to any available USB port.

  • Page 24: Additional Applications Available With Your Scanner

    Additional Applications Available with Your Scanner DocuMate 765 Scanner User’s Guide Your scanner includes free, additional applications on the installation disc. 1. Return to the Main Menu on the installation disc and click on Install Products. The free Adobe® Reader® software is located on the DVD with the User Guides.
  • Page 25 Adobe Reader is a stand-alone application that you use to open, view, search, Adobe Reader and print PDF files. The User Guides on your scanner’s installation disc are in PDF format and require Adobe Reader for you to view and save them. QuickScan™...

  • Page 26: View The User Guides

    3. When you’re finished, click Main Menu to return to the Main Menu window and click Exit. 4. Remove the installation disc and store it in a safe place. That’s it! Installation is finished and your Xerox DocuMate 765 scanner is ready to scan. Installation...

  • Page 27: Register Your Scanner And Check For Updates

    3. Press Enter on your computer’s keyboard or click the option on screen to go to the web address. 4. When the Xerox scanners web page loads click on Register Your Product. 5. Fill in the registration form, all required fields have an asterisk (*).

  • Page 28: Loading Documents To Scan

    Also remove any labels, stickers, or Post-It™ notes that may come off during the scanning process and get stuck in the scanner. Misuse as described here will void your scanner’s warranty.

  • Page 29: Scanning Interfaces

    If you selected the recommended installation options (see page 7), then you have several different options to scan with your Xerox DocuMate 765 scanner. Each method scans equally well, so use the one with appropriate options for the item you are scanning.

  • Page 30: Scanning From One Touch

    LCD screen. 1. Load the documents face up in the ADF. 2. On the scanner, tap the up or down arrow until you see a profile appropriate for your scanning job.

  • Page 31: Using The One Touch Button Panel

    The Button View. The Hardware View. • The Button View is your main scanner control panel. Use it to scan or to see all nine buttons. • The Detail View shows the current scan settings for a button. •...

  • Page 32: The Default One Touch Settings On Your Scanner

    Destination Application, just as if you scanned with the Simplex or Duplex scanner buttons. Based on the recommended full install of the scanner driver, your scanner is pre-configured to scan items for various basic tasks, such as email or fax, then send the scanned image to an appropriate, pre-selected Destination Application.

  • Page 33: Configuring The One Touch Buttons

    3. The One Touch Properties window opens for that button. The One Touch Properties window also opens when you press, hold down, and release the Simplex or Duplex button on the scanner. The One Touch Properties window is where you can select new settings for the buttons.
  • Page 34 The button names indicate their file types. See “Selecting Page Format Options” on page 42. Options tab—Displays a window for selecting options related to the selected destination application for the scanned image. DocuMate 765 Scanner User’s Guide...

  • Page 35: Selecting New Settings For A Button

    .rtf. However, if you select Microsoft Paint as the Destination Application, then the available formats are for graphics, such as .bmp, and .jpg. Select a format for the scanned image. Select a configuration for scanning the item. DocuMate 765 Scanner User’s Guide...

  • Page 36: Creating A New Scan Configuration

    6. When you are finished selecting new settings for a button and you press or click a scanner button, the document is scanned using the newly configured settings for that button. The scan configurations are where you select the scanning resolution, brightness, mode (color, black&white, or grayscale), and a number of...
  • Page 37 The greater the contrast, the more difference between the lighter and darker shades in the image. 3. If you want to lock the configuration, click the key icon to change it from a key to a lock. DocuMate 765 Scanner User’s Guide...
  • Page 38 The Page Settings Tab DocuMate 765 Scanner User’s Guide Click the Page Settings tab to select page settings. Size—Click Standard, click the menu arrow and choose a page size from the list, or click Custom and enter the horizontal and vertical page dimensions in the boxes.
  • Page 39 The Simplex and Duplex buttons on the scanner take precedence over the One Touch settings. In other words, if the LED number on the scanner is configured to scan as Duplex, but you press the Simplex button, the scanner scans in Simplex, and vice versa.
  • Page 40 The Advanced Settings Tab DocuMate 765 Scanner User’s Guide Click the Advanced Settings tab. The options of the Advanced Settings tab are for the Color or Grayscale scanning mode. 1. Drag the sliders to the left and right to change the color settings. As you do, the image changes to show the effects of the new settings.
  • Page 41 Advanced—Click to see additional settings for the device. The dialog that opens is specific to the device. For example, if the device is your printer, the dialog box is your printer’s setup settings. 2. Click OK or Apply. DocuMate 765 Scanner User’s Guide...

  • Page 42: Editing Or Deleting Scan Configurations

    NOTE: Your scanner comes with a number of configurations pre-set at the factory. To ensure that your scanner will always have a set of correct scan configurations, do not delete the preset configurations. We also recommend that you keep those configurations locked so they are not inadvertently deleted.
  • Page 43 6. Click OK to close the dialog box. Select the scan configuration to edit or delete. It must be unlocked, as indicated by not having a lock displayed here. Click the Key/Lock icon to toggle between locked and unlocked. DocuMate 765 Scanner User’s Guide...

  • Page 44: Setting Destination Application Properties

    Setting Destination Application Properties DocuMate 765 Scanner User’s Guide The different types of Destination Applications have various properties that you can select. 1. On the One Touch Properties window, click a Destination Application. 2. Click the Properties button. Click a Destination Application.
  • Page 45 6. Click the Add button. 7. Click OK or Apply on the Link Properties window. 8. Click Refresh on the One Touch Properties window. 9. Click OK or Apply on the One Touch Properties window. DocuMate 765 Scanner User’s Guide...
  • Page 46 DocuMate 765 Scanner User’s Guide Image Documents Properties These properties apply to OmniPage Pro that you received with your scanner, plus Microsoft Paint and other image processing applications. 1. Click in the Color document handling settings boxes for the options you want.
  • Page 47 5" CD (700MB), should also be selected so you will see a message when it’s time to click the Burn to CD button. 4. Click OK on the Link Properties window. DocuMate 765 Scanner User’s Guide...
  • Page 48 DocuMate 765 Scanner User’s Guide eMail Properties These properties apply to email applications so you can specify the folder for documents that you will attach to an email message. Microsoft ® Outlook will accept direct attachment of documents to a blank email message as soon as scanning is finished, but other email applications may not.

  • Page 49: Selecting Page Format Options

    JPEG files are reduced in size by lowering their image quality, and you can select the degree of quality for your scanned images from the JPEG file format icon. Text Formats; sPDF is only one of several text formats available. DocuMate 765 Scanner User’s Guide...
  • Page 50 Text Formats DocuMate 765 Scanner User’s Guide The PDF format is often used to create images of text pages. You may want to select PDF as the page format when scanning text pages that do not require OCR processing or other processing. The PDF format is also used to put multi-page documents on web sites as pdf-readable files.
  • Page 51 Excel Spreadsheet—The .xls file format used by Microsoft Excel. Example menu for the text format when the Destination Application is a Storage location. DocuMate 765 Scanner User’s Guide...
  • Page 52 DocuMate 765 Scanner User’s Guide HTML Document—The .htm file format used to create web pages. Searchable PDF—The .sPDF file format used by Adobe Acrobat and OmniPage Pro. This format converts scanned text into PDF with text search and OCR capabilities.

  • Page 53: Selecting Options For A Button

    PDF applications are for documents scanned to the PDF format. • Email includes Microsoft Outlook and other email applications. See “eMail Properties” on page 41 for details about attaching scanned documents to your email messages. DocuMate 765 Scanner User’s Guide...
  • Page 54 DocuMate 765 Scanner User’s Guide • Storage and CD-R/W is for either storing scanned documents in a folder, or sending them to a CD burner to create a CD containing the scanned documents. See “Transferring Scanned Documents to Storage” on page 52 and “Scan and Burn to a CD”...

  • Page 55: Special Features And Scanning Destinations

    The One Touch OmniPage Module or the OmniPage Pro software must be installed on your computer in order to use the OCR options with the One Touch 4.0 software and your DocuMate 765 scanner. One Touch 4.0 and OmniPage Pro work together to combine scanning with OCR processing into one integrated step.

  • Page 56: Scan And Burn To A Cd

    DocuMate 765 Scanner User’s Guide If you have a CD burner attached to your computer, you can scan directly from your Xerox DocuMate 765 scanner onto a CD. This feature is available only on computers running Windows XP or Windows Vista.

  • Page 57: Scanning With Event Forwarding

    If you want to specify an application to use for scanning at the start of the process, you can use event forwarding. The scanner will feed in the first page, but will then stop until you select the application to use.

  • Page 58: Creating An Html Web Page From Your Scanned Documents

    Creating an HTML Web Page from Your Scanned Documents DocuMate 765 Scanner User’s Guide If you scan a document, whether a single page or multiple pages, you can have the pages converted directly to HTML formatted pages for posting directly to your web site.

  • Page 59: Transferring Scanned Documents To Storage

    OCR process into editable text and numbers before being stored. 1. To scan using the buttons on the scanner, press the Destination Selector until the LED is at 7, then press the Simplex or Duplex button.
  • Page 60 Scanning to Multiple Folders DocuMate 765 Scanner User’s Guide When archiving documents with the Transfer to Storage option, you can scan them to multiple folders. For example, one folder might be for “Business Receipts,” a second folder might be for “Personal Receipts,”...
  • Page 61 If you haven’t created the folder yet, you can click the Make New Folder button and type the name for the new folder. 10. Click OK. The selected folder will now be set as the Storage Location, such as “Business Receipts.” DocuMate 765 Scanner User’s Guide...
  • Page 62 Storage destination, and each configuration scans documents to separate folders. 14. Now click the arrow buttons to select a scanner button for each new configuration. Click Apply to set that button for that configuration. The following examples show that buttons 7 and 8 have been set to scan to each of the new configurations.
  • Page 63 Scan to multiple storage folders: 1. Insert the documents you want to scan to storage. 2. Press the Destination Selector buttons on the scanner to get to one of the buttons set up for scanning to storage. 3. Press the Simplex or Duplex button to scan the documents.

  • Page 64: Scanning From Twain

    2. Use the application’s command that opens the TWAIN interface. For example, in OmniPage click go to File, then Get Page, then click on Scan. If you get a message that the scanner is not in the OmniPage database, follow the instruction so screen to run the Scanner Setup Wizard.

  • Page 65: Twain Interface Options

    Scanning from TWAIN TWAIN Interface Options Configurations Tab When Xerox DocuMate 765 TWAIN interface first opens the initial view of the Configurations tab, shows the Current Settings profile and basic information about the scanning selections in the Summary field. The other tabs, Scan Settings, Document Settings, and Image Enhancement, are where you set these scanning options for a profile.

  • Page 66: Scan Settings Tab

    Scan Settings Tab DocuMate 765 Scanner User’s Guide • Import—if you have exported profiles from TWAIN previously, click on import to add those profiles to your current profile list. Browse to the location on your computer where the profiles are saved, select the profile then click on Import.
  • Page 67 53.33 inches (1,354.58 mm). When Long Document is not selected, 17 inches (431.8 mm) is the maximum custom length that can be specified. Please see “Xerox DocuMate 765 Scanner Specifications” on page 134 for minimum and maximum paper sizes.

  • Page 68: Document Settings Tab

    U.S. Letter but you place an A4 page in the scanner, adjust the paper guides to the edge of the paper, and the scanner automatically crops the sides from the final image.

  • Page 69: Image Enhancements Tab

    (skewed). Click on the drop arrow to select one of the options from the list. You can set the scanner to Detect and stop scanning so you can rescan the page, or turn off the feature. When scanning, make sure the paper guides are to the sides of the paper to hold them in the ADF properly.
  • Page 70 If the text on the page is of a light color, then the text may be gone in the final image as the scanner will change those light colors to white pixels. The text threshold technique lets you set the level of darkness or lightness of the text on the page.
  • Page 71 Dark. This tells the scanner that the level to look for is dark, only very dark areas such as text are converted to black pixels.

  • Page 72: About Tab

    Dark. This tells the scanner that the level to look for is dark, only very dark areas such as text are converted to black pixels.
  • Page 73 Scanning from TWAIN DocuMate 765 Scanner User’s Guide...

  • Page 74: Scanning From Isis

    Scanning from ISIS The ISIS interface is another driver option that you can use for scanning with your Xerox DocuMate 765 scanner. The ISIS interface can only be accessed from ISIS scanning applications. The QuickScan Demo and Kofax VRS Pro applications, provided with your scanner, are scanning applications that use the ISIS driver.

  • Page 75: Scanning From Quickscan

    QuickScan has several preset configurations you can use for scanning. You can also create new scanning configurations to use the advanced features available with your Xerox DocuMate 765 scanner. 1. Place your documents face up with their tops in the scanner.
  • Page 76 1. In the QuickScan main window, click on the Scan button on the toolbar then select New Batch from the list. 2. Click on Use Preview Settings then click on Add. 3. Type a name for the new configuration into the Profile Name field. DocuMate 765 Scanner User’s Guide...
  • Page 77 6. Click on the Preset Name you want to use for this scanning batch then click on OK to close the window. The next section “ISIS Preview Settings” provides full details of the features in this interface and how to create new preset configurations for scanning. DocuMate 765 Scanner User’s Guide...
  • Page 78 8. Click on OK in the new batch window to accept the changes and close the window. 9. Place your documents face up with their tops in the scanner. 10. Click on your configuration name then click on the Scan button to begin scanning.

  • Page 79: Isis Preview Settings

    The QuickScan user guide, on the installation disc, contains complete instructions on using the QuickScan software. The instructions in this section detail the features of the Xerox DocuMate 765 ISIS interface and how to scan with the default settings only.

  • Page 80: Main Options

    24-bit Color—select this option to scan in full color. This option is often used to make direct copies of original photos and color documents. This option has the largest file size. The Xerox DocuMate 765 scanner supports 2 additional scanning modes, these scanning modes are called Multistream scanning. •...
  • Page 81 When you select Automatic, all other options in the Brightness field automatically disable and the software attempts to determine the needed level of brightness during the scan process. DocuMate 765 Scanner User’s Guide...

  • Page 82: Layout Options

    Layout Options DocuMate 765 Scanner User’s Guide Three preset options, of the most commonly used brightness levels, have been provided. Clicking on one of the buttons below the Brightness level will change the level as follows: • Darken—the brightness level will be set to 51.
  • Page 83 This means that if you put the pages in the scanner with the top of the page in the scanner, then you would select Top edge first. If you placed the pages in the scanner with the bottoms in the scanner, then the image will be upside down if you do not select Bottom edge first before scanning.
  • Page 84 Three scanning areas can be specified for each side of the paper. • Place a sample page face-up in the scanner, then click on Preview in the Page Layout tab before opening the Sub Area window. If you do not preview a page before opening the Sub Area. The area where you will place your focus box will be the default empty preview window.
  • Page 85 2. Select the side of the page you want the Sub Area created for. You can set the Sub Area independently for both sides of the page. Your scanner is a duplex scanner, this means that both sides of the page can be scanned at the same time.
  • Page 86 9. Place your page back in the scanner. Click on the Preview button in the Page Layout tab. The scanner will scan the image and the scan results in the preview area should match the settings you chose in the Sub Area window.

  • Page 87: Paper Handling Options

    Paper Handling Options The Paper Handling tab is where you select feeding options for the scanner. This tells the scanner how fast to feed the paper, detect double page feed, and several other options where you specify how the scanner should handle paper.
  • Page 88 1. Click the drop menu and select On to enable this feature.
  • Page 89 The other options for the Manual Feed Mode, Automatic and Button can also be used. Simply press the Simplex and Duplex buttons, on the scanner, at the same time to stop scanning. If you have set a time frame for the scanner to time-out, then scanning will automatically stop scanning at the end of the countdown.

  • Page 90: Image Processing Options

    Image Processing Options DocuMate 765 Scanner User’s Guide The Main tab has the basic features you need for image capture when scanning. The basic settings include color mode, resolution (dpi), brightness, contrast, and dither options. The options on the Image...
  • Page 91 4. Click on OK after you have added the filter(s) you want to use. Click on a filter on the right side of the screen then click on the <=Remove button to remove it from the list. DocuMate 765 Scanner User’s Guide...
  • Page 92 In the configuration options for this filter you can specify if the lines are horizontal or vertical, line width, and gap between the lines. DocuMate 765 Scanner User’s Guide...
  • Page 93 Please note that depending on the noise size specified and the font size on the original document, some punctuation marks may be removed as well. Image Features—the options in this section tell the scanner how to handle the actual image after the scan. •...
  • Page 94 High image quality means that the compression level is low and the image quality is close to that of the original. Drop Out—this option tells the scanner and software to remove a specific color from the image. This option is only available when scanning in grayscale or black and white.
  • Page 95 6. Click on OK to close the color palette window. 7. Your first color selection will now be in the multi-color dropout window. When you select a color, the scanner looks for colors in that range showing a rainbow of colors in that set. 8. Click on Selection 2.
  • Page 96 11. Click on OK to close the window. 12. Your second color will now be in the multi-color dropout window. You can select up to 6 colors for the scanner to drop from the image. 13. Click on OK after you are done setting colors for dropout.

  • Page 97: Imprinter Options

    The Imprinter tab is where you set the options for the pre-scan imprinter. The imprinter pre-prints data on a page just before the paper is pulled through the scanner, the printed data is then captured in the final image. The the options for the imprinter are only available if you have an imprinter unit installed in your scanner.
  • Page 98 Clicking on the Default button will restore the default values in this window. Clicking on the Cancel button will close the Imprinter Settings dialogue window without saving any settings you specified. DocuMate 765 Scanner User’s Guide...
  • Page 99 Scanning from ISIS DocuMate 765 Scanner User’s Guide...

  • Page 100: Scanning From Wia

    DocuMate 765 Scanner User’s Guide Scanning from WIA Microsoft Windows XP and Windows Vista include their own scanning interface—known as Windows Image Acquisition (WIA)—for acquiring images from scanners, digital cameras, and other digital devices. This section shows how to use Microsoft Paint to scan using the WIA interface, but you can use other Windows applications as well.
  • Page 101 Scanning from WIA The Scan using Xerox DocuMate 765 window opens. Use this window to select scanning options and start the scan process. 3. Click the button most appropriate for the item you’re scanning. 4. Select a paper size from the Page Size list.

  • Page 102: Fine Tuning Your Scans

    Fine Tuning Your Scans DocuMate 765 Scanner User’s Guide 8. The scanned images will appear in Microsoft Paint (or other WIA application you’re using). You can select new settings before you scan an item to fine tune exactly how you want to scan it.
  • Page 103 3. Click OK. The Custom Settings button is now set to scan with the options you selected. If you want to reset the settings and start over, click Reset. DocuMate 765 Scanner User’s Guide...

  • Page 104: Scanner Options, Maintenance And Troubleshooting

    User Utility, maintenance instructions, troubleshooting, uninstalling, scanner specifications, and spare parts. Your Xerox DocuMate 765 scanner has several hardware options that you can install or change to meet your needs. The instructions below take you through installing the wire frame accessory, changing the scanning background color, and setting the manual feed option.
  • Page 105 3. Gently pull the wire frame until it clicks into place. 4. Close the scanner by carefully lowering the door to the scanner base until it is securely locked. Do not slam down the door. DocuMate 765 Scanner User’s Guide...

  • Page 106: Changing The Background Color

    2. Lift up on the exit door release, under the input tray, to open the scanner. Make sure there is at least 18 inches of room above the scanner to safely open the scanner completely. 3. Locate the background plates in the top and bottom of the scanner.
  • Page 107 5. Remove your left hand to release the bar and lock the background plate in position. Verify that the bar is locked in place before continuing. DocuMate 765 Scanner User’s Guide...
  • Page 108 Verify that the bar is locked in place before continuing. 8. Close the scanner by carefully lowering the door to the scanner base until it is securely locked. Do not slam down the door. 9. Turn the scanner’s power back on.

  • Page 109: Manual Feed

    Scanner Options, Maintenance and Troubleshooting Manual Feed You can set the scanner to Manual Feed mode to scan a single page at a time. This setting allows you to scan pages that are too thick to scan through as a batch of paper. Do not attempt to scan paper in the scanner that exceeds the maximum thickness as listed in the scanner specification table on page 134.
  • Page 110 3. Adjust the paper guides on the input tray so that they are slightly wider than the page. 4. Your scanner is now ready to scan in Manual Feed mode. 5. When finished scanning, move the mode selector switch back to...

  • Page 111: User Utility

    3. Click on Xerox from the programs list. 4. Select User Utility to open the software. If you are prompted to select a scanner, make sure the DocuMate 765 scanner is selected then click on OK. DocuMate 765 Scanner User’s Guide...

  • Page 112: Main Screen Options

    The scanner comes with 64 MB of memory on the interface board. You can install an additional memory module up to 512 MB. Please see the Spare Parts Installation Manual on the Xerox Scanners website for details. Interface: the connection interface to the computer.
  • Page 113 When the imprinter is not installed this button is disabled. Paper Mode / Buzzer Setting: clicking on this button opens a window for you to turn on or off the scanner beep sounds and to set your default page size. Please see “Paper Mode and Buzzer Setting”...

  • Page 114: Scanner Error Codes

    4. Plug the USB cable and power cable back into the scanner. 5. Turn the scanner back on. If you are still unable to scan, contact Xerox Technical Support. Please refer to the Technical Support Card you received with the...
  • Page 115 Clear Counter to between replacement. reset the roller replacement count back to 0. Please see the Spare Parts Installation Manual on the Xerox Scanners website for details. Either the lamp is not Contact Xerox Technical Support or your bright enough or the authorized service technician.

  • Page 116: Setting Sleep Mode

    Scanner Options, Maintenance and Troubleshooting Your scanner has a built-in power saving feature that sets the scanner into low power when the scanner has been sitting idle for 15 minutes. This default setting conserves power and complies with the ENERGY STAR requirements.

  • Page 117: Paper Mode And Buzzer Setting

    Scanner Options, Maintenance and Troubleshooting Paper Mode and Buzzer Setting You can set the default page size for the scanner turn on or off the scanner notification sounds. 1. Open the scanner User Utility application. 2. On the main window click on the Paper Mode / Buzzer Setting...

  • Page 118: Shading Adjustment

    “Cleaning the Inside of the Scanner” on page 115. • After cleaning the scanner, do a test scan and view the final image file. Do not perform a shading adjustment until after you clean the scanner and test scan. A shading adjustment performed before cleaning the scanner may result in degraded image quality.
  • Page 119 Scanner Options, Maintenance and Troubleshooting 4. When prompted to clean the scanner click on OK to proceed only if you have already cleaned the scanner during preparation. Otherwise, follow the instructions on screen and clean the scanner. 5. Change the background plates to white then click on OK to proceed.
  • Page 120 Restoring the Default Shading Adjustment DocuMate 765 Scanner User’s Guide Scanner Options, Maintenance and Troubleshooting 8. After the white background shading adjustment is complete, you will be prompted to change the background plate to black to continue with the black background shading adjustment.

  • Page 121: Cleaning The Outside Of The Scanner

    Excessive dust accumulation around and on the scanner will pull into the scanner during the scanning process and clog the ventilation openings. You should clean the outside of the scanner at least once a month to help limit the amount of dust build up in the scanner.

  • Page 122: Cleaning The Inside Of The Scanner

    20,000 pages have been scanned. If you are getting frequent paper jams, multiple pages feeding at the same time, or you’re seeing lines in the scanned image, it is time to clean the scanner. NOTE:...

  • Page 123: Cleaning The Adf Rollers

    Do NOT force the roller to rotate in the opposite direction. Forcing the roller to rotate will damage it, and cause the scanner to feed pages incorrectly. 2. Locate the Feed and Separation rollers in the underside of the ADF door.
  • Page 124 DocuMate 765 Scanner User’s Guide Scanner Options, Maintenance and Troubleshooting 4. Locate the white Free rollers in the underside of the ADF door. 5. Wipe the Free rollers from side to side. Rotate the rollers downward to clean the entire surface of each roller.
  • Page 125 The Drive rollers are held tightly in place and they are hard to rotate. Rotate gently by pressing firmly on the roller and rotating the roller in a downward direction. 10. Close the ADF door after you have finished cleaning all the rollers. DocuMate 765 Scanner User’s Guide...

  • Page 126: Cleaning The Exit Path Rollers

    Forcing the roller to rotate will damage it, and cause the scanner to feed pages incorrectly. 2. Locate the black Exit and Drive rollers in the underside of the scanner exit door.
  • Page 127 5. Wipe the Free rollers from side to side. Rotate the rollers to clean the entire surface of each roller. 6. Leave the scanner open so you can proceed to the next section “Cleaning the Scanner Glass and Background Plates”.

  • Page 128: Cleaning The Scanner Glass And Background Plates

    DocuMate 765 Scanner User’s Guide Scanner Options, Maintenance and Troubleshooting Use a soft cloth to wipe off the scanner glass and background plates. If there is sticky residue on either surface you can use the roller cleaning paper to remove it.

  • Page 129: Reset The Roller Count In The User Utility

    Scanner Options, Maintenance and Troubleshooting Reset the Roller Count in the User Utility After cleaning the scanner you need to reset the roller count in the User Utility. 1. Open the User Utility application. 2. From the main screen click on Clear Counter next to the field After Clean Roller.

  • Page 130: Cleaning The Paper Sensors

    DocuMate 765 Scanner User’s Guide Scanner Options, Maintenance and Troubleshooting The scanner has several sensors to detect the status of the paper when it is in the scanner. You should clean these sensors as part of your standard weekly maintenance of the scanner.
  • Page 131 Do this for each sensor in the ADF 4. Close the ADF door after you have cleaned each of the sensors in the ADF. DocuMate 765 Scanner User’s Guide...

  • Page 132: Cleaning The Exit Sensors

    1. Open the Exit door by lifting up on the Exit door release on the underside of the input tray. 2. Locate the 8 sensors in the scanner body. There are 4 in the scanner body and 4 in the underside of the scanner lid. Each sensor is a black square indented in the scanner, the sensors in the underside of the lid mirror the sensors in the scanner body.
  • Page 133 4. Close the Exit door after you have cleaned each of the sensors in the scanner’s exit path. 5. Close the scanner by gently lowering the lid to the scanner body until it is securely locked in place. Do not slam down the exit door.

  • Page 134: Clearing Paper Jams

    Clearing Paper Jams DocuMate 765 Scanner User’s Guide Scanner Options, Maintenance and Troubleshooting If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, use the following procedure to remove the paper from the scanner. To clear a paper jam in the ADF: 1.
  • Page 135 To clear a paper jam in the exit path: 1. Open the Exit door by lifting up on the Exit door release on the underside of the input tray. DocuMate 765 Scanner User’s Guide...
  • Page 136 Scanner Options, Maintenance and Troubleshooting 2. Remove the jammed page from the back of the scanner. 3. Close the scanner by gently lowering the lid to the scanner body until it is securely locked in place. Do not slam down the exit door.

  • Page 137: Troubleshooting

    Make sure Xerox DocuMate 765 is the selected scanner. Problem: The scanned images are of poor quality. What do I do? There are various reasons why the scanned image is of poor quality.
  • Page 138 • Try cleaning the scanner. The scanner glass is where the image is captured as the page is pulled through the scanner. Lift up on the exit release, under the input tray, to open the scanner. There is glass in the body of the scanner and underneath the lid.
  • Page 139 Problem: The USB cable was unplugged while scanning, now the scanner won’t work. What should I do? Simply turn off the scanner power then turn it back on again. This will reset the scanner and make it available for scanning.

  • Page 140: Uninstalling Your Scanner

    2. Windows 2000 and Windows XP: Double-click the Add/Remove Programs icon. Windows Vista: Double-click the Programs and Features icon. 3. From the list of programs, select ISIS Driver - Xerox DocuMate 765 Scanner... Click the Change/Remove button. 4. Click Yes when asked to confirm that you want to remove these software programs.

  • Page 141: Xerox Documate 765 Scanner Specifications

    Scanner Options, Maintenance and Troubleshooting Xerox DocuMate 765 Scanner Specifications Optical resolution Bit depth Maximum page size Minimum page size Scan method ADF specifications Scanning Speed Capacity Paper Thickness Paper Weight Light source Interface Scanner dimensions Width Depth Length Weight...

  • Page 142: Xerox Documate 765 Scanner Parts List

    Xerox DocuMate 765 Scanner Parts List DocuMate 765 Scanner User’s Guide Scanner Options, Maintenance and Troubleshooting Please use the following part names and numbers when ordering replacements for your scanner. Part Name Input Tray USB Cable Power Cord Blower Brush...
  • Page 143 Scanner Options, Maintenance and Troubleshooting DocuMate 765 Scanner User’s Guide...

  • Page 144: Notices

    Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.

  • Page 145: Section 3: Operational Safety Information

    Section 3: Operational Safety Information Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. To ensure the continued safe operation of your Xerox equipment, follow...

  • Page 146: Section 4: Electrical Information

    If you are not sure whether or not an outlet is correctly grounded, consult an electrician. 5. Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal. 6. Do not place this equipment where people might step or trip on the power cable.

  • Page 147: Section 5: Emergency Power Off

    Section 7: Product Safety Certification If any of the following conditions occur, turn off the machine immediately and disconnect the power cable(s) from the electrical outlet(s). Contact an authorized Xerox Service Representative to correct the problem: • The equipment emits unusual odors or makes unusual noises.

  • Page 148: Section 8: Regulatory Information

    England, Telephone +44 (0) 1707 353434 Xerox operates a worldwide equipment take back and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental programs, visit: environment.html.
  • Page 149 Xerox ENERGY STAR equipment is preset at the factory. Your machine will be delivered with the timer for switching to Power Save Mode from the last copy/print out, set at 15 minutes. A more detailed description of this feature can be found in the Machine Setup Section of this guide.

  • Page 150: Section 10: Illegal Copies

    Section 10: Illegal Copies DocuMate 765 Scanner User’s Guide Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1. Obligations or Securities of the United States Government, such as:...
  • Page 151 9. Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner. Dependency Status Previous military service DocuMate 765 Scanner User’s Guide...

  • Page 152: Section 11: Eh&S Contact Information

    Note: This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: USA: 1-800-828-6571...
  • Page 153 DocuMate 765 Scanner User’s Guide...

  • Page 154: Index

    Border Removal 85 Brightness 30, 63, 96 ISIS Interface 74 Preset Levels 75 Burn to CD 40, 49 Buzzer Setting 106, 110 DocuMate 765 Scanner User’s Guide Index Chroma 87 Clean Imprinter 106 Clear Counter 106 Color 30, 59, 73...
  • Page 155 Multi Function tab 47 Multiple Colors 87 Multistream ISIS Interface 73 New Batch 68 Noise Reduction 86 Noise Removal 86 nPDF 28 Normal PDF 45 storage 56 On/Off Switch 16 One Touch 22 Button settings 28 DocuMate 765 Scanner User’s Guide...
  • Page 156 Preview Settings 72 Profile Name 69 Scan Settings button 70 Use Preview Settings 69 Reduce Moire Patterns 31 Refresh 65 DocuMate 765 Scanner User’s Guide Resolution 30, 60, 74, 96 Rich Text Format 44 RTF 44 Saturation 33 Save 58...
  • Page 157 User Download 89 User Shading 106, 111 User Utility 101, 104 Waiting Time 109 White Level From Paper 83 WIA 93 Windows Image Acquisition (WIA) 8, 22, 93 Wire Frame 97 Word Document 44 XLS 44 DocuMate 765 Scanner User’s Guide...
  • Page 158 05-0756-300...

Table of Contents