Tektronix Phaser 740 User Manual
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Tektronix Phaser 740 User Manual

Tektronix laser printer user guide
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P H A S E R
®
7 4 0 a n d 7 4 0 L
L A S E R
P R I N T E R S
U s e r G u i d e
®
www.tek.com/Color_Printers/

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Summary of Contents for Tektronix Phaser 740

  • Page 1 P H A S E R ® 7 4 0 a n d 7 4 0 L L A S E R P R I N T E R S U s e r G u i d e ® www.tek.com/Color_Printers/...

  • Page 2: Table Of Contents

    General information Caution Use caution or damage to the printer may result. Hot surface on or in the printer. Use caution to avoid personal injury. Copyright © 1998 by Tektronix, Inc. All rights reserved. ® ® Tektronix and Phaser are registered trademarks of Tektronix, Inc.
  • Page 3 Pack of 10 063-3079-00 -00 English -10 French 063-3078-00 -20 Italian -30 German -40 Spanish To order supplies and accessories, contact your local dealer or visit the Tektronix web site: www.tek.com/Color_Printers/supplies Description -70 Chinese, Simplified -80 Chinese, Traditional -90 Korean...

  • Page 4: Getting The Most From Your Printer

    (must be purchased separately) Use your printer as a color copier. Scanner support For a list of supported scanners, contact your Requires Plus Features local Tektronix reseller, or visit the Tektronix web site. External Hard Disk Required for collation Extends font capacity...

  • Page 5: Print Quality Modes

    Print Quality Modes Standard General-purpose mode for full-color printing. Premium Monochrome Highest-quality monochrome (gray scale) prints. Premium Highest-quality color prints. Requires Plus Features Near-photographic detail. Fast Monochrome Fastest gray scale printing. Recommended for documents with lots of black text. Fast Color Fastest full-color output.

  • Page 6: All About Media

    60 - 90 g/m , 16 - 24 lb. 250-sheet capacity Use Tektronix media for best results Load only laser paper in the paper trays; specialty media (such as glossy paper, card stock, envelopes, and labels) must be loaded in the Multi-Purpose Tray.

  • Page 7: Multi Purpose Tray

    Multi-Purpose Tray Laser paper A/Letter A4 Legal 75 - 150 g/m , 20 - 40 lb. Tektronix transparencies A/Letter A4 Tektronix Glossy Coated paper A/Letter A4 Laser labels A/Letter A4 ™ Recommended Avery labels (U.S.: 5160, 5164; Metric: L7162, L7165)

  • Page 8: Supported Page Sizes And Image Area

    Supported page sizes and image area The printer supports four media sizes, which you select in the Print screen (using a supported printer driver). Media Page size Letter 8.5 x 11 in. 210 x 297 mm Legal 8.5 x 14 in. #10 Envelope 4.13 x 9.5 in.

  • Page 9: Loading Media Trays

    Fan the media to release sheets that are stuck together. Place the media in the tray under the hooks. Place the side to be printed (for example, letterhead paper) face-down under the hooks. Transparencies: Place the Tektronix logo strip face-up under the hooks. Tray capacity: Paper: Tektronix Transparencies: Keep the media level below the indicator on the tray’s...

  • Page 10: Using The Multi-Purpose Tray

    Adjust the guides for the width of the media. Adjust the Media Thickness switch for the media you are using (see page 9). Insert the media, printing side face-up (for Tektronix transparencies, the logo strip is face-down ). Select the media type at the front panel:...

  • Page 11: Setting Media Thickness

    For the best coverage when using laser paper heavier than 105 g/m select Card as the media type. Thin Medium Heavy laser paper 109 - 150 g/m (29 - 40 lb.) Tektronix Glossy Coated paper Tektronix transparencies (28 lb.) in the Multi-Purpose Tray, Thick Medium Thick Cover stock...

  • Page 12: Loading Specialty Media

    Letterhead 1 2 3 4 5 6 7 <105 g/m 28 lb. Never use media for inkjet printers; inkjet media may damage the Fuser. Tektronix laser media are specially designed for this printer. Laser Labels >105 g/m 28 lb. 33100-25...
  • Page 13 Paper 2nd Side For best results on double-sided printing, use 90 g/m (24 lb. bond) laser paper. Tektronix Fabric Transfer Feed Fabric Transfer Media one sheet at a time; otherwise the media may jam. Tektronix Glossy Coated Paper 33100-26...
  • Page 14 Printing Envelopes Prepare each envelope: tuck in the envelope flap. Adjust the printer’s media thickness switch to Thick. Adjust the printer’s media guides for the width of your envelopes. Insert the envelopes (maximum capacity is 10-15, depending on thickness): Short end enters first . Side to be printed is face-up .
  • Page 15 In your application: Create a document with these measurements: Width: 4.13 in. (104.1 mm) Length: 9.5 in. (241.3 mm) Margins: .2 in. (5 mm) Access the Page Setup menu and make these selections: Paper Size: #10 Envelope Orientation: Landscape In the Print screen (using a supported printer driver), make this selection and send the job to the printer.
  • Page 16 Printing on labels ™ Recommended Avery labels: A/Letter: 5160 5164 At the printer Adjust the printer’s media thickness switch to Thick. Insert the label sheets (maximum capacity is 30 sheets): Side to be printed is face-up . The top of the sheet enters the printer first . At the front panel prompt, scroll to Label and press OK.
  • Page 17 In the application If your application has a setting for Avery a template. Otherwise, refer to the instructions included with the labels for margin settings. Avery labels A/Letter: 5160 5164 L7162 L7165 In the Print screen, select the Multi-Purpose Tray. Send the job to the printer.

  • Page 18: Automatic Duplex Printing

    Automatic Duplex Printing Automatic duplex printing requires that the Lower Tray Assembly be installed. Make sure that the Duplex Unit is inserted in the printer’s upper (a) slot. Never put media in the Duplex Unit; the printer will report a media jam.
  • Page 19 Decide on a binding preference (how the page turns) for Step 5: Landscape Portrait Long edge Short edge In the Print screen, select the Duplex option and a binding preference: Macintosh Drivers: LaserWriter 8.5.1 LaserWriter 8.3.4 9102-50 PC Drivers: Windows 95/ Windows 98 Windows NT4 From the pull-down menu, choose Layout.
  • Page 20 In the printer’s front panel, select the media type at the prompt. Front panel selection Media type Standard laser paper 90 - 105 g/m Paper: Tektronix Glossy Coated paper Coated Paper: Card stock Card or Envelope: Heavy laser paper 109 - 150 g/m In the Print screen (using a supported driver), select Multi-Purpose Tray as the Paper Source or Tray Selection.
  • Page 21 In the printer’s front panel, select the media type at the prompt. Front panel selection Media type Standard laser paper 90 - 105 g/m Paper 2nd Side: Tektronix Glossy Coated paper Coated Paper: Card stock Card or Envelope: Heavy laser paper 109 - 150 g/m In the Print screen (using a supported driver), select Multi-Purpose Tray as the Paper Source or Tray Selection.

  • Page 22: Front Panel Messages

    Front Panel Messages Message <color>:low Energy Star Mode Wake Up Menu Error XX Fuser:replace Fuser Roll:replace Imaging Unit:replace Jam at <Location> Open <door> Main Charge Grid:replace Media Tray:empty MPT:<media type> <--- ---> Stopped: Fuser Roll:replace Stopped: replace <color> Transfer Kit:replace Action The displayed color Toner Cartridge is running out;...

  • Page 23: Troubleshooting Print Quality

    Troubleshooting Print Quality If you notice a problem with the quality of your prints, the probable solution is replacing one of the consumables. Keep in mind this basic guideline: If the symptom appears in a single color: Replace the Toner Cartridge . If the symptom appears in all colors: Replace the Imaging Unit, or Fuser, or Fuser Roll, or Main Charge Grid, or Transfer Kit .

  • Page 24: Troubleshooting

    Troubleshooting Symptom: In one color only? 1 color has many vertical streaks. 1 color has a light vertical streak. 1 color is light or faded. Solution: Replace that color Toner Cartridge. Replace the Toner Cartridge. Adjust the color density (see page 38).
  • Page 25 Random spots appear on every page. Solution: 1) Choice of media or Replace Imaging Unit, or Fuser, or Fuser Roll. Use Tektronix media. Use the correct media tray for the media you are using. When using the Multi-Purpose Tray, select the correct media in the front panel.
  • Page 26 Remove, then re-insert the Main Charge Grid. Replace the Main Charge Grid. 33100-34 Hints Use Tektronix media. Use the correct media tray for the media you are using. When using the Multi-Purpose Tray, select the correct media in the front panel.
  • Page 27 Fuser ( Jam at C Print 10-20 blank pages of plain paper. To avoid jams with Tektronix transparencies, make sure that the logo strip is loaded face-down for the Multi-Purpose Tray and face-up for the transparency tray. Solution: 1) Choice of media or Replace Imaging Unit, or Fuser, or Fuser Roll or Main Charge Grid.

  • Page 28: Media Jams

    Media Jams Preventing media jams To reduce the frequency of media jams, use Tektronix media and occasionally clean the rollers. See page 32. When using the Multi-Purpose Tray, always set the media thickness switch for the media you are using.
  • Page 29 Jam at A Solution 1 Solution 2 Open the left side door; Remove the media tray; remove the jammed media. remove the jammed media from inside the printer. 33100-08 Jam at B Solution 1 Open the lower left side door and remove the jammed media.
  • Page 30 Jam at C Remove the Fuser: Open the printer’s front door. Turn the small blue thumbscrew counterclockwise to unlock the Fuser. Press the safety catch and slide the Fuser out of the printer. Remove the Fuser Roll: Press out on the two tabs to unlock the Fuser Roll. Lift the Fuser Roll out of the Fuser and set it aside.
  • Page 31 Jam at D Solution 1 Open the front door. Pull open the access door; the media is visible. Turn the Fuser’s large blue knob counterclockwise . Remove the media. If the Fuser knob will not turn, do not force it or you may damage the Fuser.
  • Page 32 Jam at E Solution 1 Solution 2 Remove the jammed media Pull open the access door from the output tray. (above the plastic output tray) and remove the media. e tt A /L 33100-15 Open and close the printer’s front door to clear the error message.

  • Page 33: Jam At Duplex Unit

    Jam at Duplex Unit Remove the Duplex Unit (it is in the printer’s upper slot). Open the Duplex Unit. Remove the jammed media. If paper is not in the Duplex Unit, open the right side door; paper may be jammed there. Close the Duplex Unit;...

  • Page 34: Occasional Cleaning

    Occasional Cleaning If your printer experiences frequent media jams, clean the rollers. Instructions are included in these locations: Cleaning menu in the front panel Video clips on the printer’s CD-ROM Print the cleaning instructions On the printer’s front panel, press Menu. Press the arrow buttons;...

  • Page 35: Printing Help Pages From The Front Panel

    Printing Help Pages from the Front Panel The front panel contains pages to help you use the printer and diagnose print quality. On the printer’s front panel, press Menu; you see this message: Help Pages <--- ---> Menu Press Menu; you see this message: Consumables Page <--- --->...

  • Page 36: Consumables Information

    Consumables Information Using the Consumables Page Toner life remaining: More than 500 pages remaining at 5% coverage Less than 500 pages remaining at 5% coverage % Remaining gauge for all other consumables Count Average Toner Coverage per Color Date of installation Consumables Information Remaining: >500 @ 5% coverage average coverage/page:...
  • Page 37 Using the Usage Profile Report Provides in-depth information on printer usage: Consumables used Tray and media selections Printer interventions Analysis of usage rates For detailed information on the Usage Profile report, refer to “Printer Management” on the printer’s CD-ROM or web site. Phaser Color Printer ®...
  • Page 38 Using PhaserLink software ™ PhaserLink software, using World Wide Web technology, provides these printer management tools: Print job status Printer usage Routine troubleshooting Configuration of printer settings PhaserLink requires a TCP/IP connection. To access PhaserLink information, enter your printer’s Internet address in a web browser. For detailed information on PhaserLink, refer to “Printer Management”...

  • Page 39: Consumables

    Replacing Consumables Detailed, illustrated replacement instructions are shipped with each replaceable component. Component Toner Imaging Unit 0236-41 Transfer Roller Average Life* Component Hi-capacity cartridges Fuser Roll 10,000 pages (CMY) 12,000 pages (Black) Standard cartridges 5,000 pages (CMY) 6,000 pages (Black) Fuser 60,000 images 15,000 color pages...

  • Page 40: Controlling Color Density

    Controlling Color Density When colors look faded, adjust the toner color density to extend the life of the components. Print and use the Color Reference Page In the printer’s front panel, scroll to Calibrate Colors, press Menu and print the Color Reference Page. Compare the Color Reference Page to the Color Density Samples on page 39.
  • Page 41 Color Density Samples Color Density Samples Phaser 740 Color Laser Printer ® ® Phaser 740 Color Laser Printer...

  • Page 43: Getting More Information

    Setup Guide Network manuals Repacking instructions Printer drivers Material Safety Data Sheets (MSDS) Direct link to World Wide Tektronix Web Site Product and supplies information Downloading printer drivers Finding your local dealer Online documentation TekSMART™ Knowledge Base Application issues Networking issues...

  • Page 44: Getting Help

    Knowledge Base: www2.tek.com/merlin/tko Technical support: www.tek.com/Color_Printers/support/colcare.html Current software: www.tek.com/Color_Printers/support/software.html Anonymous ftp server: ftp.tek.com/Color_Printers Subscribe to email update notices: www.tek.com/Color_Printers/support/subscribe.html Supplies Information on local Tektronix dealers www.tek.com/Color_Printers/contacts U. S. Canada 1-800-835-6100 1-800-563-1289 Customer Support Centers Australia 1-800-811-177 Austria 0660 5804 Belgium...

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Phaser 740l

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