Avaya 375 Series Using Manual page 81

9. Press Save.
Message templates
Predefined messages contained in message templates can be used in a number of different
situations to quickly construct a message rather than having to construct the message completely
from scratch. Up to five predefined messages can be configured for the handset in the WinPDM/
Device Manager. This lets the user select and send a message appropriate to the current
situation, such as "I am in a meeting" or "I am in the operating theatre".
Before a message is sent, the user may edit, add, or remove text from the message. For example,
the message "I am in a meeting" could be appended with " - please call back after 1500".
The message template function can be used in the following contexts:
• When a call is received that the user wishes to decline, but still acknowledge with a message,
without having to type a completely new message.
• When a text message is received that the user wishes to answer with a text message without
having to type a completely new message.
• When the user is writing a message using the handset Messaging function without having to
type a completely new message.
Accessing templates
About this task
Use this procedure to a access a template.
Procedure
1. Open the Templates menu as described in the context in which the template is being
used.
2. Select the required message from the Templates menu.
3. To edit the message, use the handset navigation key to move to different parts of the
message, the handset key pad to add additional text, and the Clear soft key to delete
unwanted text.
Write and send a message overview
A message can be constructed from scratch, or from a predefined template that can be used
as it is or edited. The maximum message length is normally 160 characters but may be less
depending on the character set used. The first character entered is always upper-case, followed
by lower-case character. However, this may be overriden by pressing the * -key before entering
the character.
When pressing a key, the first available character for that key is displayed. To enter the other
characters supported by the key, press the key until that character appears in the display.
The keys 0-9, * or # can be used. Keys 0 and 1 contains special characters. For example, to enter
the character E, press key 3 twice. E appears in the display and is selected after a timeout or
when another key is pressed.
August 2023 Using Avaya Wireless Handset 375x
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