Out Of Range; Environmental Requirements; Bluetooth Headset Battery; Troubleshooting - Avaya 375 Series Using Manual

Bluetooth headset with 375x handsets
and disturbances from other 2.45 GHz equipment. Different headsets can also give different
communication distances.

Out of range

If a connection cannot be made with the selected Bluetooth headset the call is transferred
automatically to the handset.
If the Bluetooth headset and the handset move out of range from each other the connection is
temporarily lost. Since the last connected headset is always considered selected, the connection
is automatically established again when a call is made or received.

Environmental requirements

Bluetooth headset battery

See the manual for the Bluetooth headset.

Troubleshooting

Problem
No headset found
Pairing fails
Connecting fails/Failed to connect
headset
August 2023
Reason
Headset is turned off
Headset is out of battery
Headset is out of range
Headset is not in pairing mode
Headset is not in pairing mode
Incorrect PIN entered
Headset is not turned on
Headset is out of range
Link key in headset has been
deleted
Headset is already connected to
another handset
Using Avaya Wireless Handset 375x
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Solution
Turn on the headset
Charge headset
Move the headset closer to the
handset < 10 meters.
Put headset into pairing mode.
Turn headset into pairing or
discoverable mode.
Try again and enter correct PIN.
Consult headset user guide for
pairing instructions.
Turn on the headset
Move headset closer to the
handset
Repeat pairing procedure
Disconnect headset from the
other handset
Table continues...
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