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Nautilus Hyosung Manuals
Cash Counter
MONiMAX2800SE
Operator's manual
Nautilus Hyosung MONiMAX2800SE Operator's Manual
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Installation manual
(28 pages)
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Contents
Table of Contents
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Table of Contents
Table of Contents
Chapter1. Preface
Purpose
Audience
Support Information
What Is in this Manual
Terminologies
Abbreviations
Safety Precautions (English)
Précautions pour la Sécurité (French)
Related Document
Chapter2. Introduction
About the MX2800SE
The Exterior Overview
Basic Features
Devices of MX2800SE
Main Control Board
Customer Display & Keypad
Cash Dispenser Unit
Card Reader
Receipt Printer
Power Supply
Chapter3. for The Beginning Operator
Upper Front Body Opening
Security Enclosure Opening
Switching Power On/Off
Switching Power on
Switching Power off
Locking Device - Electronic Lock
Optional Locking Device - Cencon Lock
Chapter4. Cash Dispenser
Bill Conditions
Cdu-L3
How to Replenish the Cash Cassette
How to Empty the Reject bin
How to Clear Jam
Cdu-M
How to Replenish the Cash Cassette
How to Empty the Reject bin
How to Clear Jam
Chapter5. Receipt Printer
Receipt Paper
How to Load the Receipt Paper
How to Clear a Receipt Jam
Notes
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Operator Manual
MONiMAX2800SE System
V01.00.00 (2018. 3. 12)
© Nautilus Hyosung Inc. All Rights Reserved.
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Summary of Contents for Nautilus Hyosung MONiMAX2800SE
Page 1
Operator Manual MONiMAX2800SE System V01.00.00 (2018. 3. 12) © Nautilus Hyosung Inc. All Rights Reserved.
Page 2
Operator Manual - MX2800SE System Version Date Description of Change Chapter V01.00.00 2018/03/12 New Publication © Nautilus Hyosung All Rights Reserved. The content of this specification is protected by copyright laws. 2018. 3. 12. 1 Release © Nautilus Hyosung Inc. All Rights Reserved.
Page 3: Table Of Contents
How to Clear Jam ··········································································································· 4-14 Chapter5. Receipt Printer ..........................5-1 Receipt Paper ............................... 5-1 How to load the receipt paper ........................5-2 How to Clear a Receipt Jam ......................... 5-4 Notes ................................Notes-1 © Nautilus Hyosung Inc. All Rights Reserved.
Page 4: Chapter1. Preface
This manual details how the customers replenish the notes and paper and how they remove the jam at the MX2800SE. Audience ▶ Customers and staffs of Nautilus Hyosung who use and operate the MX2800SE in each branches of bank. Support Information ▶...
Page 5: Terminologies
Europay, Mastercard, Visa Elementary Program Encryption PIN Pad Hardware Interface International Standard Organization Journal Printer Liquid Crystal Display Magnetic Card Unit Operation Panel for Customers to Operate OSD board On Screen Display Board © Nautilus Hyosung Inc. All Rights Reserved.
Page 6
Description Power Supply Personal Identification Number Panel Control Board Printer (mainly Receipt Printer) Switch Sensor and Indications Unit Service Provider Slip Printer (Receipt Printer) Text Terminal Unit (OPL or SPL) Vacuum Fluorescent Display © Nautilus Hyosung Inc. All Rights Reserved.
Page 7: Safety Precautions (English)
▪ Do not touch the equipment when it is running. ▪ The equipment can get extremely hot and may cause a burn. ▪ Make sure to close the cover before running the equipment. © Nautilus Hyosung Inc. All Rights Reserved.
Page 8
TYPE. DISPOSED OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS 3. FOR PLUGGABLE EQUIPMENT, THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE EQUIPMENT AN SHALL BE EASILY ACCESSIBLE 4. THE EQUIPMENT IS TO BE SECURED TO THE BUILDING STRUCTURE BEFORE OPERATION © Nautilus Hyosung Inc. All Rights Reserved.
Page 9: Précautions Pour La Sécurité (French)
• Ne pas retirer le couvercle. Seul le technicien d'entretien est autorisé à ouvrir le couvercle. • Ne pas toucher. Vous pouvez avoir un choc électrique. • Assurez-vous d'éteindre l'appareil lors de l'entretien de l'équipement. © Nautilus Hyosung Inc. All Rights Reserved.
Page 10
2. RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN TYPE INCORRECT. DISPOSER POUR UTILISATION DES BATTRIES SELON LES INSTRUCTIONS 3. POUR LES APPAREILS RACCORDES, LA PRISE DOIT ETRE INSTALLEE PRES D’EQUIPEMENT POUR ÊTRE FACILEMENT ACCESSIBLE © Nautilus Hyosung Inc. All Rights Reserved.
Page 11: Related Document
▶ The related documents are listed as follows. If needed, please contact staffs of our technical support team and maintenance team. ▪ Installation Manual ▪ Service Manual ▪ Error Code Manual ▪ Op Function Manual ▪ Quick Reference Guide © Nautilus Hyosung Inc. All Rights Reserved.
Page 12: Chapter2. Introduction
Removes inconvenience which occurs when bank clerks directly handle cash with customers and relieves workload upon tellers by processing withdrawal of cash automatically. Allows tellers to calculate and close amount faster than the existing manual calculation. Allows easy and quick installation and maintenance. © Nautilus Hyosung Inc. All Rights Reserved.
Page 13: The Exterior Overview
The fascia provides the interface between the customer and MX2800SE. The customer selects transactions and requests information at the fascia. Customer Function Display Keys Receipt Printer Slot Card Reader Slot (Dip Type) Encryption Pin Pad Cash Dispenser RF Reader (Option) © Nautilus Hyosung Inc. All Rights Reserved.
Page 14: Basic Features
Reject Type Max) Card Reader Type EMV DIP Type (SANKYO DIP) Magnetic Stripe ISO 1,2,3 Read IC card Support Support Receipt Printer Printing Type Thermal Line Printing (SPR23-U) Black Mark Paper Support Support © Nautilus Hyosung Inc. All Rights Reserved.
Page 15
1,433 X 400 X 585.5 mm & Installation Front Access/Operation Environment Sample (Caster) Mass Product (Anchor Bolt) Weight About 130 Kg Operational 5℃ ~ 35℃ Operating Temperature Storage 0℃ ~ 40℃ Operational Operating 25% ~ 85% Humidity © Nautilus Hyosung Inc. All Rights Reserved.
Page 16: Devices Of Mx2800Se
Operator Manual Chapter2. Introduction Devices of MX2800SE Main Control Board ► This motherboard is applied to MX2800SE Basic Specification & Sample Picture © Nautilus Hyosung Inc. All Rights Reserved.
Page 17: Customer Display & Keypad
The function keypads are made up of four keys mounted on each side of the customer display. The customer selects from the choices shown on the customer display and presses the corresponding function key. Basic Specification & Sample Picture Customer Display Function Keys Encryption Pin Pad © Nautilus Hyosung Inc. All Rights Reserved.
Page 18: Cash Dispenser Unit
If the media is too mutilated or wrinkled to dispense, or if a multiple pick occurs, the dispenser sends the notes to the reject bin. Basic Specification & Sample Picture <CDU 1K> <CDU 2K> <CDU 4K> <CDU 6K> © Nautilus Hyosung Inc. All Rights Reserved.
Page 19: Card Reader
ATM card in the card entry slot and then removes the card to begin the transaction. The dip card reader can read magnetic stripe cards and memory chip cards. The dip card reader cannot retract, capture, or retain cards. Basic Specification & Sample Picture © Nautilus Hyosung Inc. All Rights Reserved.
Page 20: Receipt Printer
Receipt Printer ► The receipt printer provides a printed receipt of the customer's transaction. The transaction information can include the amount, ATM number, location and other desired information. Basic Specification & Sample Picture © Nautilus Hyosung Inc. All Rights Reserved.
Page 21: Power Supply
Chapter2. Introduction Operator Manual Power Supply ► This Power Supply is applied to MX2800SE Basic Specification & Sample Picture 2-10 © Nautilus Hyosung Inc. All Rights Reserved.
Page 22: Chapter3. For The Beginning Operator
Operator Manual Chapter3. For the beginning operator Chapter3. For the beginning operator Upper Front Body Opening ▶ Opening Upper Front Body 1. Open the Upper Front Body with key as the picture below. © Nautilus Hyosung Inc. All Rights Reserved.
Page 23: Security Enclosure Opening
3. Turn the security door handle counterclockwise, and then pull the security door to open it. Exterior Door E-lock Handle 4. Use the reverse order of above description to close the security cover and door. © Nautilus Hyosung Inc. All Rights Reserved.
Page 24: Switching Power On/Off
▶ The power supply unit allows the user to turn on/off the system, enter power-failure mode, and perform other sequences. 1. The system turning-on process is as follows 2. Open the upper front body 3. Press the power switch (“I”). 4. The system will be turn on automatically © Nautilus Hyosung Inc. All Rights Reserved.
Page 25: Switching Power Off
► The system turning-off process is as follows 1. Open the upper front body 2. Press the power switch (“O”) 3. The system will be shut down automatically 4. The operating system will shut down then power will turn off. © Nautilus Hyosung Inc. All Rights Reserved.
Page 26: Locking Device - Electronic Lock
•Enter “0” six times, you will hear 2 beeps •Enter the existing code 1-2-3-4-5-6, you will hear 2 beeps •Enter a new 6 digit code, you will hear 1 beep •Re-Enter the new 6 digit code, you will hear 1 beep © Nautilus Hyosung Inc. All Rights Reserved.
Page 27
Verify the new code at least 3 times before closing the door to make sure the code has been programmed correctly. b) The system will revert to standby status if there is no key press within 10 seconds. Standby status is indicated by two short beeps. © Nautilus Hyosung Inc. All Rights Reserved.
Page 28
Disconnect the cable from the lock c) Using a poke tool (paper clip or other) depress the Reset button 3 times. This discharges any latent energy stored in the capacitors inside the lock. © Nautilus Hyosung Inc. All Rights Reserved.
Page 29
<Note!> If the EntryPad does not beep, repeat steps a) through e) again. f) The codes in the lock have been restored to factory default as follows: - The Manager Code is 1-1-1-1-1-1 - The User Code is 1-2-3-4-5-6 © Nautilus Hyosung Inc. All Rights Reserved.
Page 30: Optional Locking Device - Cencon Lock
CW = Clockwise; CCW = Counter Clockwise 2. Enter the factory combination of 50-25-50 by sequentially pressing those six buttons. The LCD will display the entered number. © Nautilus Hyosung Inc. All Rights Reserved.
Page 31
( * ) key. This allows you to return to the EC prompt 3-10 © Nautilus Hyosung Inc. All Rights Reserved.
Page 32
The best thing to do in analyzing the lock level is to write down the entire string and then pick out the portions of it that are significant to you, or if you are experiencing a problem with the lock, report the entire string to the Tech Support group. © Nautilus Hyosung Inc. All Rights Reserved. 3-11...
Page 33
12. POC Remove Change Key EOP Remove the change key. EOP (End Operation) is displayed. 13. EOP Power Lock EC Turn the dial to the left (CCW) until EC (Enter Combination) is displayed. 3-12 © Nautilus Hyosung Inc. All Rights Reserved.
Page 34
15. OPr Retract Bolt Turn the Dial to the right (CW) to retract the bolt. 16. Close Door 17. Extend Bolt Turn the Dial to the left (CCW) to extend the bolt. © Nautilus Hyosung Inc. All Rights Reserved. 3-13...
Page 35: Chapter4. Cash Dispenser
2. Bill has sufficient life or sizing to be handled easily 3. Bill which can be manually held straightly when one end is held by a hand and the bill is slightly curved vertically © Nautilus Hyosung Inc. All Rights Reserved.
Page 36
Operator Manual ▶ Unacceptable condition 1. Bill having serious wrinkles, torn or broken section wherein paper fiber is broken and separation begins. Wrinkle Wrinkle Torn Torn Broken section Broken Section © Nautilus Hyosung Inc. All Rights Reserved.
Page 37
4. Bill ragged and cannot be held straightly when one end is supported by a hand 20mm [0.79inch] 35mm [1.38inch] When the bill is held by 20mm [0.79inch] and the straightness of the bill is 35mm [1.38inch] or less, it cannot be used © Nautilus Hyosung Inc. All Rights Reserved.
Page 38
Chapter4. Cash Dispenser Operator Manual 5. Bill with cellophane tape, scotch tape, etc Tape 6. Bill with folds Fold 7. Gradually curved bill (bills tied by hand seal, etc) Band seal © Nautilus Hyosung Inc. All Rights Reserved.
Page 39
1. Fan the notes so that the notes are not sticking together. 2. Remove all notes with holes or notes that are torn. 3. Unfold the folded notes. 4. Place the notes correctly. © Nautilus Hyosung Inc. All Rights Reserved.
Page 40: Cdu-L3
3. Place the cash cassette on a flat level platform and turn the cassette key clockwise to unlock the cassette cover. Then lift the cassette cover. 4. Pull the cash plate back until it is locked against the cash plate latch. And then, replenish the cash cassette. © Nautilus Hyosung Inc. All Rights Reserved.
Page 41
Cash Dispensing Unit and push it in until it is locked in place. 8. And then close the security door. © Nautilus Hyosung Inc. All Rights Reserved.
Page 42: How To Empty The Reject Bin
2. Remove the notes in the reject bin and close the reject bin cover. [PRECAUTION!] Don’t recycle any bill in reject box into cassette. Doing so will cause not only the same reject problem, but other unexpected problems such as note jam on cash dispenser © Nautilus Hyosung Inc. All Rights Reserved.
Page 43: How To Clear Jam
If the belt is detached from the Roller, the lifespan of the belt can be dramatically reduced which can result in breakage. Therefore, it is extremely important to check if the belt is positioned correctly after removing the jammed bills. © Nautilus Hyosung Inc. All Rights Reserved.
Page 44: Cdu-M
2. Place the cash cassette on a flat level platform and turn the cassette key clockwise to unlock the cassette cover. Then lift the cassette cover. 3. Pull the cash plate back until it is locked against the cash plate latch. 4-10 © Nautilus Hyosung Inc. All Rights Reserved.
Page 45
5. Unlock the cash plate by pulling it again and move it smoothly. 6. Close the cassette cover and turn the cassette key counterclockwise until it is locked. Remove the key when it is locked. © Nautilus Hyosung Inc. All Rights Reserved. 4-11...
Page 46
7. With one hand holding the cassette handle and the other hand supporting the cassette from the bottom, place the cassette carefully on the set guide of the CDU and push it in until it is locked in place. 4-12 © Nautilus Hyosung Inc. All Rights Reserved.
Page 47: How To Empty The Reject Bin
3. Take bills from the reject box and close the box with key. [PRECAUTION!] Don’t recycle any bill in reject box into cassette. Doing so will cause not only the same reject problem, but other unexpected problems such as note jams on cash dispenser © Nautilus Hyosung Inc. All Rights Reserved. 4-13...
Page 48: How To Clear Jam
1. Turn power off first and pull the rail of CDU outward while pressing the green button on the CDU. 2. Turn the pulley located in left upper in order to move jammed note into a well removed position. 3. Take out the jammed note carefully. 4-14 © Nautilus Hyosung Inc. All Rights Reserved.
Page 49
If the belt is detached from the Roller, the lifespan of the belt can be dramatically reduced which can result in breakage. Therefore, it is extremely important to check if the belt is positioned correctly after removing the jammed bills. © Nautilus Hyosung Inc. All Rights Reserved. 4-15...
Page 50: Chapter5. Receipt Printer
5. Store the paper roll separately to prevent damage to the paper. 6. Do not connect the papers with tape. 7. Make sure the paper end is not attached to the paper pipe. 8. Make sure the paper is rolled evenly. © Nautilus Hyosung Inc. All Rights Reserved.
Page 51: How To Load The Receipt Paper
2. Pull off the roll guide from the rod and place the receipt roll referring to the diagram sticker as shown in picture below. 3. Attach roll guide to the rod and place the end of the roll between the upper guide and lower guide. © Nautilus Hyosung Inc. All Rights Reserved.
Page 52
4. After feeding the paper to a certain extent, the roll will automatically feed itself to the correct position. (If everything is done correctly, one sample receipt will be cut, then remove the cut sample receipt.) <Note!> Refer to diagram stickers placed on the receipt printer. © Nautilus Hyosung Inc. All Rights Reserved.
Page 53: How To Clear A Receipt Jam
2. After removing paper jam, be sure to close the head cover by pushing it up as shown picture below (refer to the diagram sticker). <Note!> After all paper jams have been cleared, reinstall the paper and test the printer using Diagnostics. © Nautilus Hyosung Inc. All Rights Reserved.
Page 54: Notes
Operator Manual Notes Notes © Nautilus Hyosung Inc. All Rights Reserved. Notes-1...
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