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Horizon Elite™ Ice Machines (Remote Condensing)
Order parts online
www.follettice.com
Following installation, please forward this manual
HCF1412R, HCF1412K
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
HCF1412R, HCF1412K
Operation and Service Manual
01519206R00
1

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Summary of Contents for Follett Horizon Elite HCF1412R

  • Page 1 HCF1412R, HCF1412K Horizon Elite™ Ice Machines (Remote Condensing) Order parts online Operation and Service Manual www.follettice.com Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 01519206R00 HCF1412R, HCF1412K www.follettice.com...
  • Page 2 HCF1412R, HCF1412K...
  • Page 3: Table Of Contents

    Follett Condensing Unit ........
  • Page 4: Welcome To Follett

    Before you begin After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify the shipper immediately and contact Follett Products, LLC so that we can help in the filing of a claim, if necessary.
  • Page 5: Specifications

    § 3/8" OD push-in water inlet (connection inside machine) - 3/8" OD tubing required. § Water shut-off recommended within 10 feet (3 m). § Follett recommends installation of Follett water filter system (part# 00130286) in ice machine inlet water line. Flush drain plumbing §...
  • Page 6: Chassis Drain Plumbing

    Chassis drain plumbing § Plug must be removed from John Guest fitting. § Route 3/8" drain tubing through knockout in back of docking station and insert fully into John Guest fitting connection at the rear of the machine chassis. Route other end of 3/8" drain tubing to drain. §...
  • Page 7: Ambient

    Ambient Evaporator unit Air temperature: 100 F/38 C max. 50 F/10 C min. Water temperature: 90 F/32 C max. 45 F/7 C min. Water pressure: 70 psi max. (483 kPa) 10 psi min. (69 kPa) Condenser unit Air temperature: 120 F/49 C max. –20F/–29C min.
  • Page 8: Dimensions And Clearances

    Dimensions and clearances § Entire front of ice machine must be clear of obstructions/connections to allow removal. § 1" (26mm) clearance above ice machine for service. § 1" (26mm) minimum clearance on sides. § The intake and exhaust air grilles must provide at least 250 sq in (1615 sq cm) of open area. §...
  • Page 9: Follett Condensing Unit

    Follett Condensing Unit – F1412CU 1412 three phase Horizon Elite 1412 series W1 Width 39.6” (100.6 cm) D1 Depth 28.2” (71.6 cm) H1 Height 26.0” (66.0 cm) Electrical three phase – 208-230/60/3 (Emerson/Copeland) Minimum circuit ampacity three phase – 12A Maximum overcurrent protection three phase –...
  • Page 10: Operation

    Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system, in most cases, should be performed by your facility’s maintenance staff or a Follett authorized service agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed according to the schedule below.
  • Page 11 Fig. 2 2. Follow the directions on the SafeCLEAN Plus packaging to mix 1 gal. (3.8 L) of Follett SafeCLEAN Plus solution. Use 100 F (38 C) water. 3. Using a 1 quart (1L) container, slowly fill cleaning cup until CLEANER FULL light comes on. Do not overfill.
  • Page 12 Fig. 5 7. Disconnect coupling as shown. Fig. 6 8. Using disposable food service grade gloves, insert dry Sani-Sponge. 9. Insert Sani-Sponge soaked in SafeCLEAN Plus (from Step 4). 10. Push both Sani-Sponges down ice transport tube with supplied pusher tube. Fig.
  • Page 13 Fig. 8 12. Reconnect coupling. Press power switch ON. Ice pushes Sani-Sponges through ice transport tube. Fig. 9 13. Place a sanitary (2 gal. or larger) container in bin or dispenser to collect Sani-Sponges and ice for 10 minutes. 14. Collect 5.5 lbs (3 kg) of ice from unit. Discard ice and Sani-Sponges.
  • Page 14: Service

    The Horizon ice machine overview The Follett Horizon ice machine uses a horizontal, cylindrical evaporator to freeze water on its inner surface. The refrigeration cycle is continuous; there is no batch cycle. The evaporator is flooded with water and the level is controlled by sensors in a reservoir.
  • Page 15 Water system The water level in the evaporator is controlled by a feed solenoid and level detecting sensors. Referencing the diagram below, water sensing probes extend down into the reservoir at the end of the evaporator assembly. The system works via electrical conductivity as follows: The probe labeled B is the common.
  • Page 16: Bin Full" Detection System

    “Bin full” detection system The Follett Horizon ice machine incorporates a unique “bin full” detection system that consists of the shuttle and actuator. The shuttle incorporates a flag and switch. Referencing the figure below, the normal running position of the flag is down, and the switch is closed. When the bin fills to the top and ice can no longer move through the tube, the machine will force the shuttle flag up, opening the switch and shutting the machine off.
  • Page 17: Electrical System

    Electrical system ATTENTION! To prevent circuit breaker/Hi-amp overload, wait 5 minutes before restarting this unit. This allows the compressor to equalize and the evaporator to thaw. Normal control board operation The PC board indicator lights provide all the information necessary to determine the machine's status. Green indicator lights generally represent “go”...
  • Page 18 Evaporator flushing sequence (TDS should be set to HIGH unless otherwise instructed by Follett): During operation, the purge solenoid will open in order to drain water. There are two drain settings to choose from: High TDS or Low TDS.
  • Page 19 Wiring diagram, evaporator unit Gearmotor data Resistance of windings Gearmotor current 2.8A @ 115 V 115 vac gearmotor (Brother): Gearmotor torque-out (high amp) trip point: 5.6A White to Black: 3Ω White to Red: 3Ω Red to Black: 6Ω HCF1412R, HCF1412K...
  • Page 20 1412 Three-phase condensing unit wiring diagram F1412CU 3-PHASE, 208-230 VAC OUTDOOR CONDENSING UNIT ICE MAKER DISCH DOCKING SIGNAL, FIELD SIDE HIGH DISCH STATION WIRED,CLASS 2 RELAY PRESS SW T-STAT BLK H1 10 RED 16AWG TB2-1, TB2-2 CRANKCASE 11 BLK 16AWG HEATER BLK H2 1 2 3 4 5 6...
  • Page 21: Mechanical System

    Mechanical System Fig. 10 Evaporator disassembly 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. 2. Unscrew and disconnect transport tube from louvered docking assembly. Fig. 11 3. Remove gearbox insulation.. Fig. 12 4. Disconnect gear motor wires. Fig.
  • Page 22 Fig. 14 6. Remove gear motor bolts (9/16" wrench). 7. Remove gear motor and wipe auger shaft clean. WIPE AUGER SHAFT Fig. 15 8. Remove main housing insulation and shuttle insulation: Fig. 16 9. Remove front feed water tube from push-in fitting, shuttle drain tube, and shuttle switch.
  • Page 23 Fig. 17 10. Remove 3 screws (with 3/16" allen wrench) then remove auger and main housing together. Note: Auger is sharp - wear protective gloves.: Fig. 18 11. Rotate auger to align opening in auger flange with stream divider. 12. Pull out auger.: Fig.
  • Page 24: Evaporator Reassembly

    Evaporator reassembly Fig. 20 14. Install ceramic mating ring and shaft seal. Caution: Do not touch the sealed surface of either part. Oil from bare skin will cause premature seal failure. Do not use petrol-gel on shaft seal. 15. Use liquid hand soap on the rubber part of the Cardboard ceramic seal when installing in main housing.
  • Page 25 Fig. 23 22. Install shuttle switch. § Align holes with pins (Fig. 23.1) and depress switch button (Fig. 23.2) to clear shuttle tab. Fig. 24 23. Install shuttle drain tube and front feed water tube (Fig. 24). Fig. 25 24. Install main housing insulation and shuttle insulation: 25.
  • Page 26 Fig. 26 26. Slide gear motor onto auger and install gear motor bolts (9/16" wrench). Fig. 27 27. Connect gear motor wires. Fig. 28 28. Pry auger forward and rotate auger using 1/2" wrench to align keyways. 29. Insert key fully. Fig.
  • Page 27 Fig. 30 31. Rotate retainer fork to align screw holes. 32. Install screws to secure retainer fork. Fig. 31 33. Install gearbox insulation. Fig. 32 34. Connect transport tube to louvered docking assembly. HCF1412R, HCF1412K...
  • Page 28 Reservoir/rear bushing disassembly Fig. 33 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. Note: In many applications, removing the gearmotor, main housing, and auger will allow for the ice machine to be pulled out further for better access to rear components.
  • Page 29: Refrigeration System

    Refrigeration system The condensing unit is weatherproof and equipped to operate in ambient temperatures from –20 F to 120 F (–29 C to 48.9 C). The condensing unit is controlled by contact closure within the ice machine control board of the 24 VAC circuit of the condensing unit.
  • Page 30 1412 - Refrigerant pressure data (R449A) Air-cooled condensers (air) 60 F/16 C 70 F/21 C 80 F/27 C 90 F/32 C 100 F/38 C Pressure (psig) discharge/suction 198/31 233/32 268/34 287/36 305/37 Refrigeration system diagram DISCHARGE HIGH TEMP SWITCH CONDENSER DISCHARGE TEMP CONTROL VALVE COMPRESSOR UNIT...
  • Page 31: Refrigeration Charge

    Note: Condensing unit (F1412CU) shipped with full charge. Refrigerant replacement requirements 1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs. Recycled refrigerant must be stored in a clean, approved storage container.
  • Page 32: Troubleshooting

    Troubleshooting Please see “Service” section for a description of each function. Ice machine disposition Possible causes Corrective action Legend: ON or OFF FLASHING Machine in TIME DELAY without full 1. Ice jamming due to improperly 1. Correct transport tube routing. bin.
  • Page 33 Ice machine disposition Possible causes Corrective action Legend: ON or OFF FLASHING 5. Ice machine is making ice. 1. Failed water sensors. Processor 1. Clean or replace water probe Excessive water in bin or assumes there is no water when assembly.
  • Page 34: Replacement Parts

    Replacement parts Evaporator assembly HCF1412R, HCF1412K...
  • Page 35 Reference # Description Part # Tube, ice transport, insulated 01118181 Shuttle assembly 01118132 Shuttle assembly, IMDV 01118140 Switch, shuttle 01006261 Compression nozzle 01278654 O-ring, shuttle 01164920 Screw, reservoir (10 pack) 01333830 Auger hardware (includes screws, key, retainer) 01118611 01164938 Bolt, gearmotor mounting (2) (self-contained units), includes washers 01118629 Cartridge assembly, shuttle spring 01118033...
  • Page 36: Low-Side Assembly

    Low-side assembly HCF1412R, HCF1412K...
  • Page 37 Reference # Description Part # Tubing, liquid line, quick connect 01165554 Tubing, suction line, quick connect 01165562 Coupling set, liquid line, quick connect, 3/8" 01363910 Coupling set, suction line, quick connect, 5/8" 01363928 Sight glass 01165570 Electrical box support 01121292 TXV with filter drier R449 01536697 Insulation, TXV body...
  • Page 38: Electrical Box

    Electrical box HCF1412R, HCF1412K...
  • Page 39 Reference # Description Part # Cover, electrical box, air/water-cooled 01118975 Board, control, 120 V (includes stand-offs) 01117829 Stand-offs (set of 8) 00130906 Switch, TDS 01165695 Switch, evaporator clean 01165703 Switch, ice machine power 01165711 Cord, power, 120 V 01111491 Cable, IMDV 01302983 Not shown 24 VAC Internal Signal Wire...
  • Page 40: Integration Kit - Top-Mount And Ride Remote Ice Delivery

    Integration kit – top-mount and RIDE remote ice delivery Top mount configuration RIDE model configuration HCF1412R, HCF1412K...
  • Page 41 Reference # Description Part # Shuttle actuator 00171322 Clamp 500377 Actuator elbow (includes 00167122 and 209100) 00171264 Screws 01303064 Gasket 01303072 Actuator body 00171272 Gasket, coupling 01303080 Ring, locking (includes 00126532) 00171371 Ice transport tube, 10' (3 m) 00171280 Ice transport tube, 20' (6 m) 00171298 Insulation, transport tube 501176...
  • Page 42: Skins Assembly

    Skins assembly HCF1412R, HCF1412K...
  • Page 43 Reference # Description Part # Cover, front 01363936 Coupling (includes O-ring) 00171207 O-ring 01303171 Bulkhead fitting 00171215 Cap, nut, ice hose 01303189 Hose clamp 500377 Plate, strain relief 00192070 Docking assembly (includes strain relief plate, bulkhead fitting) 01383389 Screw 01303197 Bulkhead connector kit 00171223 Cord and plug, power...
  • Page 44: 1412 3-Phase Condensing Unit

    1412 3-phase condensing unit – F1412CU Top View Side View Reference # Description Part # Condenser, with fan 01450295 Head Pressure Control Valve 01450519 Condenser Fan Motor 01450311 Vibration Absorber 01450451 Recevier Kit 01450303 Filter Drier, Liquid 01450493 Compressor Kit 01450386 Service Valve 7/8", Suction 01450485...
  • Page 45: 1412 3-Phase Condensing Unit

    1412 3-phase condensing unit Reference # Description Part # Phase Monitor and Label 01450337 Phase Monitor Base 01453752 Transformer 208/24 VAC 01450345 Contactor, 3-pole 01450352 Terminal 4 pole 01450360 Terminal 6 pole 01450378 Electrical panel, 3PH 01450329 Phase Monitor Label 01457613 Not shown Hardware kit...
  • Page 46 HCF1412R, HCF1412K...
  • Page 47 HCF1412R, HCF1412K...
  • Page 48 Horizon, Horizone Elite, Harmony, Ice Manager, SafeCLEAN, Sani-Sponge and Vision are trademarks of Follett Products LLC. Chewblet, RIDE and Follett are registered trademarks of Follett Products LLC, registered in the US. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 01519206R00 www.follettice.com...

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