Advertisement
TROUBLESHOOTING GUIDE
The Brio is not turning on or working.
1. The Brio is not plugged in.
2. You did not press the Power button.
3. The Base Tray is not properly in the Brio.
Insert the plug into an appropriate grounded power socket. Press the Power button. Place
the Base Tray into the Brio.
The ingredients fried in the Base Tray are not completely cooked.
1. Too many ingredients were used.
2. The cooking temperature is too low.
3. The cooking time is too short.
Remove some ingredients from the Base Tray; smaller batches air-fry more evenly. Cook
at a higher temperature. Set the Brio to air-fry for a longer time.
The food is fried unevenly.
1. Certain types of ingredients need to be shaken or flipped halfway through the cooking
process.
Fried snacks are not crispy when they come out of the Brio.
1. You used a type of snack meant to be prepared in a traditional deep fryer.
Use snacks designed to be baked in a traditional oven, or lightly brush some oil onto the
snacks before placing them into Brio for crispier results.
Cannot properly slide the Base Tray into the appliance.
1. The Base Tray is overfilled.
Do not fill the Base Tray more than 4/5 full. Push the Base Tray into the Brio until you
hear a click.
White smoke is coming out of the Brio.
1. You are frying greasy food.
2. The Base Tray and Rack contains greasy residue from previous uses.
When preparing greasy ingredients in the air fryer, substantial amounts of oil can smoke
and infiltrate Base Tray. The oil will produce white smoke and the Base Tray might
become hotter than usual. This will not affect the final cooking result. White smoke is
caused by grease heating up in the Base Tray. Make sure you clean the Base Tray and
Riser properly after each use.
nuwavenow.com | 15
Advertisement
