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CLEANING & MAINTENANCE
The Door on the 14QT Brio is removable for easier, more
thorough cleaning (hand-wash only). To remove Door:
1.
Make sure unit has completely cooled. Open Door
down partially.
2.
Holding the Door handle securely, lift up the Door out of the
slots on both sides. Avoid getting water inside the window.
3.
After cleaning, place back into slots. Open and close Door
to ensure it is securely in place before use.
Notes: To clean the inside of the window, remove the screws
located on the inside of the door using a phillips screwdriver.
In case of other problems, immediately unplug and
contact Customer Service Department.
1-877-689-2838 • help@nuwavenow.com
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cleaning & maintenance
WARNING
TROUBLESHOOT GUIDE
The Brio is not turning on or working.
1. The Brio is not plugged in.
2. Did not press "ON/OFF" button.
3. Insert the plug into an appropriate grounded power socket.
Press "ON/OFF" button after settings are selected.
The ingredients fried in the Brio are not completely cooked.
1. Too many ingredients were used. The cooking
temperature is too low.
2. The cooking time is too short.
3. Remove some ingredients from the Tray or Racks;
smaller batches air-fry more evenly. Cook at a higher
temperature. Set the Brio to air-fry for a longer time.
Fried snacks are not crispy when they come out of
the Brio.
Use snacks designed to be baked in a traditional oven, or
lightly brush some olive oil onto the snacks beforehand for
a crispier result.
White smoke is coming out of the product.
1. You are frying greasy foods. The Tray or Racks
contains greasy residue from previous uses.
2. When preparing greasy ingredients in the air fryer,
large amounts of oil can smoke and infiltrate the Brio.
Oil can produce white smoke and the Tray or Racks
might become hotter than usual. This will not affect the
final cooking result. White smoke is caused by grease
heating up in the Tray or Racks. Make sure you clean
Tray and Racks properly after use.
French fries are fried unevenly in the Brio.
1. You did not soak the potato sticks properly before air-
frying them.
2. You did not use the right potato type or they were not fresh.
3. Soak potato sticks in a bowl of water for at least 30
minutes, remove them, and dry with paper towels.
Use fresh potatoes and make sure they stay firm
during air-frying.
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nuwavenow.com
nuwavenow.com
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