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TROUBLESHOOTING GUIDE
French fries are fried unevenly in the Brio.
1. You did not soak the potato sticks properly before air-frying them.
2. You did not use the right potato type, or they were not fresh.
Soak the potato sticks in a bowl of water for at least 30 minutes, remove them, and dry
them with paper towels. Use fresh potatoes and make sure they stay firm during air-
frying.
French fries are not crispy when they come out
of the Brio.
1. The crispiness of the fries depends on the amount of oil and water in the fries.
Make sure you dry the potato sticks properly before adding oil. Cut the potato sticks
smaller and dry them for a crispier result. Put slightly more oil on the potatoes before
placing them in the Brio for crispier results.
Error Message:
Er1
Err1
Err2
If you still have any questions about operatiion or warranty of the product, please contact
NuWave LLC.
For Amazon Purchases: support@nuwavenow.com
For All Other Purchases: help@nuwavenow.com
16 | nuwavenow.com
The Brio has over-heated. Turn off and allow to cool completely.
The Brio has short circuited.
The Brio circuit has broken.
Solution(s):
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