Sub-Zero 648PRO User Manual page 28

T R O U B L E S H O O T I N G
T R O U B L E
Refrigerator/Freezer is frosted up
You hear unusual noises
You hear occasional buzzing
Condensation forms inside the unit
Condensation forms outside the unit
Outside of the freezer compartment
heats up
28
S H O O T I N G
Has a door or drawer been left open for an
extended period?
Are doors and drawers closing and sealing
properly? Contact your dealer if doors or
drawers are not adjusted properly. NOTE:
When opening drawers, you may notice a
side-to-side motion in the drawer. This
motion is normal, with the tolerance built
into the drawer slides. When the drawer is
closed, it will automatically adjust and close
with correct alignment.
These noises may be normal operating
sounds related to refrigerant circulation, fan
operation, ice maker operation, defrost
cycle or compressor operation.
Is the water supply connected to ice maker
and turned on?
This is normal during periods of higher
humidity (summer) and with frequent door
openings.
Are doors and drawers closing and sealing
properly?
During periods of high humidity, some
condensation may appear on outside
surfaces. The condensation will disappear
when the humidity drops. Be sure doors
and drawers are closing and sealing
properly. If condensation persists, contact
your Factory Authorized Service Center.
Clean the condenser area.
G U I D E
There is no ice
Food has created an odor inside the unit
Light bulb needs to be replaced
You need product information
You need service
Is the ice maker turned on?
Is the water supply connected?
Clean the unit thoroughly
Cover all food tightly
Discard outdated food
See Lighting Information, page 14.
Shut off power to the unit at the circuit
breaker before replacing light bulbs. Wear
protective gloves when handling bulbs.
Call Sub-Zero Customer Service Depart-
ment at 800-222-7820 or visit our website,
subzero.com, for planning, installation and
product information.
Check the model and serial number of your
unit on the plate located on the left side of
the top freezer drawer compartment.
Call your Sub-Zero Factory Authorized
Service Center; contact your dealer or the
Sub-Zero Customer Service Department,
P. O. Box 44130, Madison, WI 53744-4130;
call 800-222-7820; or e-mail us at
customerservice@subzero.com. You may
also check the service center locator on our
website, subzero.com.