Macintosh-Specific Problems - Wacom Intuos4 Large User Manual

MACINTOSH-SPECIFIC PROBLEMS

At startup, a dialog box
appears telling you that either
the driver failed to load or the
tablet preferences have not yet
been created.
Inkwell does not work correctly
with Intuos4.
Contents Index
The tablet was not detected at startup. Make sure the USB interface
cable is securely connected to the tablet and to an active USB port on
your computer. Make sure also that a tablet status LED is illuminated.
If your tablet is plugged into a powered USB hub, make sure the hub is
connected and active.
From the G
O
P . Select USB from the H
ROFILER
A Wacom USB tablet model should be listed. If a tablet model is not
listed, check the USB tablet cable connection or try plugging the tablet
into a different USB port.
If you are still having problems, go to the U
U program, and run R
TILITY
tab. If this does not help, contact Wacom for Technical Support.
See technical support
There may be a problem with the Inkwell preferences. Remove the
damaged preference files as follows. They will be re-created when you
enable handwriting recognition.
1. Open the S
I . Then turn off handwriting recognition.
NK
2. From the G
P
REFERENCES
• .
COM
• .
COM
• .
COM
3. Go back to S
handwriting recognition.
4. Test the Inkwell function using your Wacom tablet and pen.
5. If this procedure does not resolve your problem with Inkwell, contact
Apple Support for further assistance. Wacom is not the software
manufacturer for Inkwell and we are limited in our abilities to support
a third-party software application.
Contents Index
menu, select the U
TILITIES
ARDWARE
D
EPAIR
options.
P
YSTEM REFERENCES
menu, choose your H
O
folders. Remove the following preferences:
. .
APPLE INK FRAMEWORK
. . .
APPLE INK INKPAD PLIST
. . .
APPLE INK INKPAD SKETCH
P
YSTEM REFERENCES
folder and launch the S
section of the C
folder, open the D
TILITIES
P from the F
ISK ERMISSIONS
pane, choose S
HOW
. Open the L
OME IBRARY
.
PLIST
and I , and then enable
NK
65
YSTEM
list.
ONTENTS
ISK
A
IRST ID
A and select
LL
and
65