Wacom Cintiq User Manual

Wacom Cintiq User Manual

Professional creative tablet
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Contents
Index
1
Professional Creative Tablet
User's Manual
About the Cintiq Companion
Getting Started
Customizing your Cintiq
Pen features
The multi-touch experience
The Wacom Desktop Center
Troubleshooting
Care and maintenance
Support options
Contents
Index
1

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Summary of Contents for Wacom Cintiq

  • Page 1 Contents Index Professional Creative Tablet User’s Manual About the Cintiq Companion Getting Started Customizing your Cintiq Pen features The multi-touch experience The Wacom Desktop Center Troubleshooting Care and maintenance Support options Contents Index...
  • Page 2: Contents

    Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Using Screen Keys or Screen Touch Strips Changing the appearance of on-screen controls 37 ABOUT THE MANUAL Managing On-Screen Controls ABOUT THE CINTIQ COMPANION Button functions Features Using and customizing the Radial Menu Parts and Accessories Application-specific settings...
  • Page 4: About The Manual

    Information about your operating system or application software is not included in this manual. Wacom’s philosophy is to continually improve all of its products. As a result, engineering changes and improvements are made from time to time. Therefore, some changes, modifications, and improvements may not be covered in this manual.
  • Page 5: About The Cintiq Companion

    When drawing or sketching, you have up to 2048 pressure levels and a smooth, comfortable drawing surface. You can use the Cintiq as a completely mobile, battery-powered device. You can also use the Cintiq while it is plugged into a power source.
  • Page 6: Parts And Accessories

    Cintiq. Note: If you place the Cintiq face-down for any reason, use a soft, clean cloth or pad under the front of the display to make sure the screen will not be damaged through contact with another surface.
  • Page 7: Front View

    Contents Index FRONT VIEW The features of your Cintiq are illustrated below. It can be configured for either right-handed or left-handed use, and positioned in landscape or portrait orientations. ExpressKeys (4) Rocker Ring Front Camera Windows Button Contents Index...
  • Page 8: Rear And Side Views

    Contents Index REAR AND SIDE VIEWS Grip pad Power button Microphone Headphone jack USB port Stand slots Mini DisplayPort USB port Power cable jack Rear camera MicroSD card slot Microphone Battery status Speaker Cooling vents Speaker Auto-rotate switch Volume control button Contents Index...
  • Page 9: Adjusting The Stand

    5. Place the tab at the bottom edge of the stand into the slot in the lower edge of the Cintiq. 6. Keeping the lower tab in the slot, tilt the Cintiq toward the stand and insert the tab for the incline you want to use into the other slot.
  • Page 10: Operating System

    • When you disconnect the Cintiq from the power cable to begin using it as a mobile device, check to see that the battery status LED is green, which indicates that the battery has enough charge.
  • Page 11: Getting Started

    The Cintiq driver is pre-installed on your Cintiq. When you are ready to begin using it, complete the following steps. 1. For the first use of your Cintiq, connect it to a power source using the power cable and AC adapter. See Rear and side views for the locations of Cintiq features.
  • Page 12: Setting Up Your Work Area

    Autorotate switch. Important Notes: Do not block the cooling vents on the back of the Cintiq. Do not place the Cintiq on a soft surface such as a cushion, blanket, etc. Use the Cintiq on a firm, flat surface, or on your lap.
  • Page 13 Contents Index Contents Index...
  • Page 14: Cintiq Companion

    • . View instructional videos that will help you to begin using your Cintiq, and learn about UTORIALS how to work with it. You will need a network connection to access the videos.
  • Page 15: Pen Features

    In most applications, the eraser function is automatic. Important: • Use only the pen that came with your product, or a Wacom accessory pen specified for use with Cintiq. Other pens may not function properly, or may damage the screen. •...
  • Page 16: Using The Pen

    Contents Index USING THE PEN There are four basic techniques for using the pen: pointing, clicking, double-clicking, and dragging. Holding the pen The multi-touch experience Clicking Dragging Working with pressure sensitivity Drawing with tilt HOLDING THE PEN Hold the pen like you would a normal pen or pencil. Adjust your grip so that the side switch is in a convenient location where you can toggle it with your thumb or forefinger.
  • Page 17: Positioning

    DRAWING WITH TILT The Cintiq recognizes when you tilt the pen from vertical to incline positions. Tilt can be used to control line shape and thickness in supported applications. Visit the Wacom website to learn about applications that support tilt. See Product information.
  • Page 18: Pen And Digital Ink Capabilities In Windows

    Contents Index PEN AND DIGITAL INK CAPABILITIES IN WINDOWS Windows 8 provides extensive support for your pen input. Features include: • Note taking. Jot notes and quick sketches in Windows Journal. Use the Journal search engine to locate your handwritten content. •...
  • Page 19 Contents Index Important: Some applications can override and control the ExpressKey or Rocker Ring functions. For details, see Using applications integrated for tablet control. Contents Index...
  • Page 20: The Multi-Touch Experience

    Index THE MULTI-TOUCH EXPERIENCE Your Cintiq Companion provides interactive multi-touch functions, which enable you to interact with your Cintiq using only your fingertips on the pen display screen surface. You can use touch on the pen display as you would on any other Windows or Android device.
  • Page 21: Setting Multi-Touch Options

    OUCH PTIONS Enable touch by clicking the box. Choose an option to use Windows standard gestures or Wacom gestures. The default is to use Windows gestures. This is a global option and will apply to all of your applications. Tip:...
  • Page 22: Testing Multi-Touch

    Use the Windows 8 Control Panel to set your display preferences. If a second monitor is connected in mirror mode, both the Cintiq and the other monitor will show identical images and screen cursor movement.
  • Page 23: Customizing Your Cintiq

    CUSTOMIZING YOUR CINTIQ You can customize your Cintiq and adjust input tool settings through the Control Panel. You can access the Control Panel from the task bar on the standard desktop, or from a tile on the Windows 8 Start screen.
  • Page 24: Control Panel Overview

    Index CONTROL PANEL OVERVIEW You can use the Control Panel to customize your Cintiq and your pen. When you open the Control Panel, an icon for the pen or other input tool is displayed in the T list. The appropriate tabs are displayed.
  • Page 25 Index Tool Tips are available for most Wacom Control Panel items. Position the screen cursor over an item and let it rest there. The appropriate Tool Tip will pop up in a few moments. Your keyboard tab and arrow keys can also be used to navigate the control panel.
  • Page 26: Calibrating The Cintiq

    CALIBRATING THE CINTIQ For optimum performance, you must calibrate the Cintiq to align the screen cursor with the position of the pen on the screen. This is required to compensate for viewing angle, and to adjust for parallax. Place the Cintiq in its working position, then follow this procedure.
  • Page 27: Customizing The Pen

    These tools are fully supported in the Wacom driver software. They will appear in the T list of the Control Panel after you touch the Cintiq’s screen with the tip of the tool. The control panel will update to show the new tool and the options available for customization.
  • Page 28 Contents Index ADJUSTING TIP FEEL AND DOUBLE-CLICK To adjust the tip sensitivity of your pen, select the P tab. Customizes the amount of pressure needed to click, draw, or ink. To create broad brush strokes or to click with a light touch, use a S tip setting.
  • Page 29: Adjusting Eraser Feel

    With your screen cursor positioned over an empty area of the Control Panel, press down on the Cintiq’s screen with your pen eraser. Use the pressure bar to determine how hard you must press on the eraser to reach maximum pressure.
  • Page 30: Customizing Pen Buttons

    PTIONS • Select H to perform click functions OVER LICK without touching the pen tip to the Cintiq’s screen surface. • Select C & T and press the side switch while LICK touching the pen tip to the pen screen surface in order to perform a click function.
  • Page 31: Customizing Tilt Sensitivity

    The tilt setting applies to both the tip and eraser of your tool. Tilt is direction sensitive and can be used in some applications to control brush orientation or other characteristics. Visit the Wacom web site to learn about applications that currently support tilt. Contents Index...
  • Page 32 Contents Index CUSTOMIZING THE EXPRESSKEYS AND ROCKER RING To customize the ExpressKeys or Rocker Ring, select the appropriate tab. Each key or position can be customized to perform a modifier, keystroke, or other function. The default ExpressKey and Rocker Ring settings are shown below.
  • Page 33: On-Screen Controls

    Contents Index ON-SCREEN CONTROLS On-screen button and slider controls allow you to access frequently used functions in your applications, directly from your screen. The settings available with the on-screen controls are similar to ExpressKey and Rocker Ring settings. The two types of on-screen controls are: •...
  • Page 34 The default layout for a Screen Touch Strip panel is a 4 x 2 strip with a default function of A CROLL Wacom Control Panel icon opens Control Panel to On-Screen Controls tab...
  • Page 35: Customizing Screen Keys Or Screen Touch Strips

    Contents Index CUSTOMIZING SCREEN KEYS OR SCREEN TOUCH STRIPS To customize a Screen Key panel: 1. Select the name of the panel in the P list. ANELS 2. Select the functions for each of the keys from the dropdown menus under K .
  • Page 36 Contents Index Contents Index...
  • Page 37: Using Screen Keys Or Screen Touch Strips

    Contents Index USING SCREEN KEYS OR SCREEN TOUCH STRIPS All Screen Key and Screen Touch Strip actions can be performed using your pen, finger, or mouse. To access an on-screen control, press the associated ExpressKey or Rocker Ring button. To use the Screen Key: Press the key for the desired function.
  • Page 38: Button Functions

    Contents Index BUTTON FUNCTIONS Customize the Cintiq for the way you like to work. You can use the Control Panel to change the button function that is assigned to a pen tool button, ExpressKey, or Radial Menu setting. FUNCTION NAME...
  • Page 39 Contents Index FUNCTION NAME DESCRIPTION Enables you to simulate keystrokes. Select this option to display the D EYSTROKE EFINE dialog box. EYSTROKE Enter a keystroke or keystroke combination in the K entry box. Keystroke combinations can include letters, numbers, function keys (such as F3) and modifier keys (such as S , or C ).
  • Page 40 CROLL pane. Do this by pressing a pen button set for P and then dragging with CROLL the pen tip across the Cintiq’s screen. When you select P , you are CROLL prompted to set a scrolling speed for use in applications that do not support grabber hand (pixel-level) panning.
  • Page 41 Contents Index FUNCTION NAME DESCRIPTION Opens a dialog box where you can select a specific application, file, or script to launch. Click B ... to locate an ROWSE application, file, or script to launch. The selection you make appears in the N box.
  • Page 42 Contents Index FUNCTION NAME DESCRIPTION Changes the mapping around the current pen tip position so that you must move RECISION the pen farther for the screen cursor to cover a specific distance on the screen. This feature can be very useful for the precise control of pen or brush strokes. You can adjust the precision setting when assigning this function to a tool button.
  • Page 43 Toggles between pen mode and mouse mode when other displays are connected OGGLE to the Cintiq. Enables you to use your pen to control the other monitors in mouse mode. When first setting a pen button to M ..., the M...
  • Page 44 Contents Index FUNCTION NAME DESCRIPTION Activates (on your screen) an interactive diagram of the current ExpressKey, ETTINGS Rocker Ring, and pen settings. The current functions for each control are shown. Click on any section of the diagram to change the settings or to open the appropriate Control Panel tab to adjust the settings.
  • Page 45: Using And Customizing The Radial Menu

    Contents Index USING AND CUSTOMIZING THE RADIAL MENU The Radial Menu is a pop-up menu that provides quick access to editing, navigation, media control functions, and more. • Set a tool button or ExpressKey to the R ADIAL function. Press the button to display the Radial Menu centered at the screen cursor position.
  • Page 46: Application-Specific Settings

    Contents Index APPLICATION-SPECIFIC SETTINGS You can customize your tools for use with a particular application. For example, you may prefer a firm pen tip pressure setting in one application and a soft pressure setting in another. The A list enables PPLICATION you to add an individual application to the list and then customize your tool settings for that application.
  • Page 47: Creating An Application-Specific Setting

    • to select the executable file of any application installed ROWSE on your Cintiq.] The name of your selected application is displayed. Click OK to complete the process. Note: If two programs have the same executable file name, they will share the same customized settings.
  • Page 48: Changing Application-Specific Settings

    WORKING WITH MULTIPLE TOOLS The Control Panel is designed to help you customize and keep track of the settings for your Cintiq tools. The tool you use to open the control panel is automatically selected, and the appropriate tabs for that tool are displayed.
  • Page 49: Troubleshooting

    Obtaining software updates TESTING CONTROLS AND INPUT TOOLS If the pen or the Cintiq controls do not work as you expect, check the assigned functions or reset them to their default conditions. A quick way to return a pen to its default condition is to remove it from the Control Panel T list.
  • Page 50 The D dialog box shows dynamic information about the Cintiq and your input tool(s). IAGNOSTICS • If you are using more than one Cintiq or tablet, select the product you are testing in the T ABLET column. • Use the information shown in the D dialog box when testing your Cintiq and pen.
  • Page 51: Testing The Expresskeys And Rocker Ring

    Contents Index TESTING THE EXPRESSKEYS AND ROCKER RING Use the following procedures to test these features. 1. With the D dialog box open, observe the T column as you test each ExpressKey or IAGNOSTICS ABLET Rocker Ring position. Be sure to select the pen display you are testing from the T column.
  • Page 52: General Problems

    Verify that the Cintiq is turned on and has sufficient battery charge (the Battery Status LED should be green). • If the Cintiq is connected to a power source, make sure the LED is amber, indicating that the battery is being charged. •...
  • Page 53 The pen works only in mouse The driver software for the tablet portion of the Cintiq was not installed mode, and does not draw or or did not load properly. write with pressure sensitivity.
  • Page 54 Cintiq. • Be sure to press the side switch when the pen tip is within 5 mm (0.2 inch) of the Cintiq active area. Do this without pressing down on the pen tip. •...
  • Page 55 The Cintiq does not go to When you are not using the pen, remove it from the Cintiq surface so it sleep. does not continue to send data and prevent the Cintiq from going to sleep.
  • Page 56: Windows-Specific Problems

    Contents Index WINDOWS-SPECIFIC PROBLEMS You suspect the Cintiq Use the Wacom Tablet Preference File Utility to work with preferences. preferences may be From the Windows 8 Start screen, click the W ACOM ABLET REFERENCE corrupted, or want to make tile. See Managing preferences.
  • Page 57: Support Options

    SUPPORT OPTIONS If you have a problem with your Cintiq and cannot find the answer in this manual, you may find updated information about your problem in the Notes linked to the driver download screen. You can also check the...
  • Page 58: Frequently Asked Questions

    Support and Cintiq product pages for details. The pen and screen cursor do not line up. Why? The Cintiq needs to be calibrated. This should be done each time you reinstall the tablet driver or delete the Cintiq preference file. See Calibrating the Cintiq.
  • Page 59 Where can I obtain spare parts and accessories? Ordering parts and accessories. How do I find the product model and serial number? These are labeled on the back of the Cintiq. The model number and serial number are needed for all support requests. Contents Index...
  • Page 60: Care And Maintenance

    • To clean the Cintiq casing or pens, use a soft, damp cloth; you can also dampen the cloth using a very mild soap diluted with water. Do not use paint thinner, benzine, alcohol, or other solvents to clean the product casing or pen.
  • Page 61: Replacing The Pen Nib

    Index REPLACING THE PEN NIB The pen nibs will wear with normal use. To protect your Cintiq from damage and for best performance, periodically replace your pen nibs. 1. To replace your pen nib, use the nib removal tool, a pair of tweezers, needle-nosed pliers, or similar instrument to pull the nib straight out of the pen.
  • Page 62: Uninstalling And Reinstalling The Driver

    Index UNINSTALLING AND REINSTALLING THE DRIVER Follow the procedure below to remove the Wacom driver software from your system, or to reinstall the driver software. You may need to reboot your computer to complete either procedure. Important: When you remove the Wacom driver software, your Cintiq will no longer operate with full tablet functionality but will continue to function as a mouse device.
  • Page 63: Managing Preferences

    Contents Index MANAGING PREFERENCES Use the Wacom Tablet preferences utility to manage your Cintiq preferences for single or multiple users. 1. Close any open applications. 2. From the Windows 8 Start screen, click the W tile. If you are using...
  • Page 64: Installing Multiple Tablets

    Contents Index INSTALLING MULTIPLE TABLETS Any Cintiq or tablet that has been detected on your system will appear as an icon in the Control Panel list. ABLET Select a pen display or tablet icon for which to customize tool and application settings.
  • Page 65: Importing Expert Settings

    Each XML file may include customized settings for one or more applications. These settings may apply to the ExpressKeys or Rocker Ring, Radial Menu, or pen button and eraser functions. Visit the Wacom website for your region to choose from a variety of custom settings files that may be available for your product.
  • Page 66: Product Specifications

    For products purchased or used outside the United States and Canada, the warranty period may be determined by regional requirements. The warranty period for your pen display is described on the Support page of the Wacom web site for your region, or contact Wacom Support.
  • Page 67: Ordering Parts And Accessories

    Contents Index ORDERING PARTS AND ACCESSORIES For a list of available parts and accessories, visit the Wacom website for your region. You can also do the following: • In the USA or Canada, call 1.888.884.1870 (toll-free) or visit Wacom’s website at http://direct.wacom.com (USA only).
  • Page 68: Glossary

    Journal includes a variety of pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser end of your Wacom pen. Additionally, your handwritten content is searchable within Journal.
  • Page 69 Parallax. The angular distortion of an object’s position when viewed through glass or other medium. You must calibrate the Cintiq to compensate for this effect, and to align the screen cursor with the position of the pen on the screen. See Calibrating the Cintiq.
  • Page 70: Index

    Information, product Calibrating, pen display Input tools, testing Care and maintenance Maintenance and care Cintiq Manual, about Control Panel overview Monitors, using Cintiq with others customizing Multiple tablets, installing front view Multiple tools, working with incline, adjusting Multi-touch pen features...
  • Page 71 Windows-specific problems pressure sensitivity, working with Uninstalling side switch Using testing multi-touch tilt, drawing with Wacom Desktop Center using Warranty Pen display Windows-specific problems, troubleshooting calibrating Work area, setting up Pen nib, replacing Pens, optional...

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