Table of Contents
Advertisement
AXIS P1455-LE-3 License Plate Verifier Kit
Troubleshooting
Poor rendering of H.264
images
Color saturation is different
in H.264 and Motion JPEG
Lower frame rate than
expected
Can't select H.265 encoding
in live view
Can't connect over port 8883 with MQTT over SSL
The firewall blocks traffic
using port 8883 as it's
deemed insecure.
Reset to factory default settings
WARNING
Possibly hazardous optical radiation is emitted from this product. It can be harmful to the eyes. Don't stare at
the operating lamp.
Important
Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to
the factory default values.
To reset the product to the factory default settings:
1. Disconnect power from the product.
2. Press and hold the control button while reconnecting power. See Product overview on page 61.
3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.
4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset
to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
5. Use the installation and management software tools to assign an IP address, set the password, and access the device.
The installation and management software tools are available from the support pages on axis.com/support.
You can also reset parameters to factory default through the device's web interface. Go to Maintenance > Factory default and
click Default.
Ensure that your graphics card uses the latest driver. You can usually download the latest drivers
from the manufacturer's website.
Modify the settings for your graphics adapter. Go to the adapter's documentation for more
information.
• See Performance considerations on page 67.
• Reduce the number of applications running on the client computer.
• Limit the number of simultaneous viewers.
• Check with the network administrator that there is enough bandwidth available.
• Lower the image resolution.
• Log in to the device's web interface and set a capture mode that prioritizes frame rate.
If you change the capture mode to prioritize frame rate it might lower the maximum
resolution, depending on the device used and capture modes available.
• The maximum frames per second is dependent on the utility frequency (60/50 Hz)
of the Axis device.
Web browsers don't support H.265 decoding. Use a video management system or application
that supports H.265 decoding.
In some cases the server/broker might not provide a specific port for MQTT communication. It may
still be possible to use MQTT over a port normally used for HTTP/HTTPS traffic.
• If the server/broker supports WebSocket/WebSocket Secure (WS/WSS), typically on
port 443, use this protocol instead. Check with the server/broker provider to see if
WS/WSS is supported and which port and basepath to use.
• If the server/broker supports ALPN, the use of MQTT can be negotiated over an open
port, such as 443. Check with your server/broker provider to see if ALPN is supported
and which ALPN protocol and port to use.
66
Advertisement
Table of Contents
