EKSA H16 - AI-Powered ENC Wireless Headset Manual

EKSA H16 - AI-Powered ENC Wireless Headset Manual

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EKSA H16 - AI-Powered ENC Wireless Headset Manual

Package Contents

  1. EKSAtelecom H16 Wireless Headset
  2. EKSA USB-A Bluetooth Adapter
  3. Type-C Charging Cable
  4. User Manual

Specifications

Product Name: H16
Bluetooth Version: 5.2
Driver Diameter: 40 mm
Impedance: 32 Ω ± 15%
Sensitivity: 115 ± 3 dB
Frequency Response: 20 Hz - 20 kHz
Battery: 400 mAh / 3.7 V
Charging Time: 2 hours
Music Time: ≈55 hours (70% volume)
Talk Time: ≈35 hours (70% volume)
Effective Wireless Range: 15 m
Net Weight: 150 g

Product Overview

Product Overview

  1. Type-C Charging Port
  2. Power Button
  3. Volume + / next track
  4. Volume - / previous track
  5. Microphone Mute Button
  6. LED Status Indicator
  7. Long Boom Microphone (Rotatable)
  8. Microphone Hole
  9. USB Adapter
  10. Removable Ear Shell
  11. USB-A to Type-C Charging Cable

Operation Guide

Switch on/off

  1. In the shutdown state, long press the "power button" for about 2 seconds to start the headset, and the blue light is always on for 2 seconds.
  2. In the power on state, long press the "power button" for about 3 seconds to shut down, the red light is always on for 2 seconds, and the headset is turned off.

Note: The headset will shut down automatically in 10 minutes when there is no connection.

Bluetooth Pairing Connection

  1. When the phone is turned off, long press the "power button" for about 5 seconds to turn on the phone. The blue light and red light flash alternately, and the headset enters the pairing state.
    Bluetooth Pairing Connection - Step 1
  2. If no connection is successful after power on, it will automatically enter the pairing state.
  3. When the headset is disconnected, it will automatically enter the pairing state.
  4. Turn on the Bluetooth of the device, search for the Bluetooth headset, and then select "EKSA-H16" for pairing connection. After the connection is successful, the headset prompts "Connected", and the blue light flashes once every 10s. The device displays that the Bluetooth headset is connected.
    Bluetooth Pairing Connection - Step 2

Note:

  1. If you need to connect a new device, you need to disconnect the Bluetooth connection from the connected device first, and the headset will automatically enter the pairing state, then use the new device to search for Bluetooth and complete the connection with the headset.
  2. Each time the headset is turned on, it will automatically search for and connect to the nearest connected device.
  3. When the phone is turned on (except for the call), press and hold the volume up key and volume down key for 5 seconds at the same time, and the red and blue lights flash once at the same time to clear all pairing information in the headset. After the pairing record is cleared, the previous device cannot be connected after the phone is turned on again, and you need to pair and connect again.

USB Adapter Connection

PC

  1. Insert the USB adapter into the computer, the adapter will automatically start up and display "EKSA PC Adapter" on the computer, and the blue LED of the adapter will slowly flash into the pairing state.
    PC - Step 1
    USB-A interface
    PC - Step 2
    Type-C interface
  2. Turn on the headset, and the headset and adapter will automatically connect successfully.

Note: A computer with Bluetooth function can have Bluetooth connection and USB adapter connection at the same time; Select one of the connection methods by switching the audio driver. Select the audio driver with the name of EKSA-H16 for Bluetooth connection, and select the audio driver with the name of EKSA PC Adapter for USB adapter connection.

PC - Step 3
USB-A interface
PC - Step 4
Type-C interface

  1. After successful connection, the headset blue light flashes once every 10 seconds, and the adapter blue light remains on.

USB Adapter Connection

Windows

Audio Settings

Audio Settings

Microphone Settings

Microphone Settings

macOS

macOS

One to Two Bluetooth Connection

The headset supports the simultaneous connection of two devices via Bluetooth. The specific steps are as follows:

  1. First connect the headset to device A through Bluetooth pairing, and then turn off device A. At this time, the headset is disconnected and enters pairing mode.
    One to Two Bluetooth Connection - Step 1
  2. Then open device B, and successfully connect with the headset through Bluetooth search pairing.
    One to Two Bluetooth Connection - Step 2
  3. Turn on device A again, and then connect the headset through device A. After the connection is successful, the headset will be connected to device A and device B at the same time.
    One to Two Bluetooth Connection - Step 3

Note: The headset is connected to two devices at the same time. Only one of the devices works when using it. When the other device needs to be used, the currently working device needs to be suspended.

Call Functions

Call Handling

Call Handling

Redial

Redial
Redial your last call number

Voice dialing

Voice dialing
When connected, click the power key three times for voice dialing.

Three-Way Calling

Three-Way Calling

Music

  1. Short press the power key to play and pause music.
  2. Long press the volume decrease key to perform the previous song operation.
    Music
  3. Long press the volume increase button to perform the next song operation.

Volume Up and Down

  1. Short press the volume up key to increase the volume.
  2. Press the volume decrease key briefly to decrease the volume.
    Volume Up and Down

Charging

  1. When the headset battery is low, a voice reminder will be given every 3 minutes: "Low Battery please charge", and the red light will flash once every 5 seconds.
  2. Plug in the USB TypeC charging cable for charging, reset the headset and turn it off automatically, enter the charging state, the red light is always on when charging, and the blue light is always on when fully charged.
    Charging

FAQ

Q1: The microphone or headset has no sound, or the sound is low.

  1. First check whether the headset is correctly connected to the device by referring to the manual, and then use the device to talk or listen to music.
  2. Confirm that the microphone of the headset or device is not muted and adjusted to the appropriate volume. Confirm that the speaker of the headset or device is not muted and adjusted to the appropriate volume.
  3. Set the audio driver of the device correctly; Select EKSA-H16 for Bluetooth connection and EKSA PC Adapter for USB adapter connection.
  4. Replace another device or another USB jack to use, and confirm that the headset can work normally.

Q2: The headset does not power on/work/do not recognize.

  1. First, refer to the headset manual, connect the headset and the computer correctly, and confirm that the connection is in good contact.
  2. Check whether the headset power supply is normal and ensure that the headset can be switched on and off normally.
  3. Check whether the headphone connector and the computer connector are dirty. Please keep the connector clean to prevent poor contact due to dirt.
  4. Replace another device or another USB jack to use, and confirm that the headset can work normally.

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download EKSA H16 - AI-Powered ENC Wireless Headset Manual

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