EKSA Air Joy Pro - Gaming Headset Manual

Introduction

EKSA Air Joy Pro gaming headset is a professional ultralight gaming headset with 2-in-1 USB & 3.5MM detachable cable, widely compatible with most gaming devices. It most prominent feature is "ultralight", it is the lightest gaming headset in the world, and its weight(about 150g) is far less than traditional gaming headsets. Get rid of burden of traditional gaming headsets, even if you wear it for a long time, you will not feel uncomfortable. Air Joy Pro lightweight features and stylish appearance design allow you to enjoy music and games anytime, anywhere.

At a Glance

1. PU leather headband
2. Steel arm to adjust headband
3. Protein memory earmuffs
4. Detachable microphone
5. Detachable microphone port
6. Type-C audio port
7. Volume control
8. Microphone mute switch (Factory default mute state)
9. ABS bracket
10. 3.5 mm audio cable
11. Y extension cable
12. USB 2.0 audio cable

The bracket of the headset can be turned 90° inward and 30° outward. Excellent ergonomic design makes it suitable for all ages and head circumference sizes. Provide maximum sense of comfort to the person wearing headset, just like without wearing headphones. Even if you wear headphones for a long time, you won't feel uncomfortable.

Can be adjusted on either side of the headset slider to the most suitable angle for you. (As shown below)

Air Joy Pro Features

1. Multi-platform compatibility: Plug and play. Supports PS4, Xbox One S/X, Nintendo Switch, PC, Phone, Laptop, 32-bit & 64-bit Win7/Win8/Win8.1/Win10/XP.
2. Ultralight experience: It is the lightest gaming headset in the world, and its weight far less than traditional gaming headsets, make you get rid of burden forever.
3. Pluggable & Bidirectional mic: The bidirectional noise cancelling microphone can pick up voice with high sensitivity and isolate ambient noise effectively.
4. Ergonomic design: The retractable sliding handle and air permeability earmuff bring you the greatest degree of comfort and fit.
5. Cool LED Light: Glaring LED lights is designed on the earcups to highlight the atmosphere of the game.

USB Sound Setting

To ensure that EKSA Air Joy Pro is the default audio device please follow these operations as follow:

7.1 Virtual Surround Sound

Before you enjoy 7.1 virtual surround sound, please make sure your USB audio output is connected with the headset.
Then enter EKSA website https://www.eksa.net/download to download EKSA7.1 surround driver.
Note: EKSA 7.1 surround driver only supports USB interface, and can only be used on windows system.

Usage (PlayStation^®4)

When using headphones on PS4™ console: plug the USB cable directly into the console.
When using headphones on the PS4™ controller: unplug the USB cable from the PS4™ console, replace it with 3.5mm audio cable, and plug the 3.5mm cable into the PS4™ console.

Steps for USB:

1. [Plug in USB interface]
2. [Setting-device-output]
3. [Output to headphones]
4. [All audio]

Steps for 3.5mm Audio Cable:

1. [Plug in 3.5mm interface]
2. [Setting-device-output]
3. [Output to headphones]
4. [All audio]

Usage (Xbox^® one S/X)

To use the ALSA headset with Xbox One S/X, you will need the Xbox OneS/Adapter (Not Included) that plugs into the Xbox^® One S/X controller. Then connect directly to the Xbox One S/Controller.

Information for Xbox One S/X User
Controller has a headset port: Headset Adapter Not Required

Controller has no headset port: Microsoft Stereo Headset Adapter Required

Usage with Mobile Device (Phone or Tablet)

To use the EKSA headset with a mobile device, plug the 3.5mm audio cable directly into the audio port on your phone or tablet.

Matters needing attention

1. This product isn't compatible with Xbox 360/PS3, can only used for Xbox One S/X. Old version Xbox One controller needs an extra Microsoft adapter (not Included).
   
2. Please make sure microphone is not muted before using.
   
3. Please make sure all the wires are in the correct position when using, especially the microphone must be plugged in to the bottom to work.
   

Q&A

Q1: Why can't I hear any sound after connecting it with my equipment?
A:

1. (Phone) Pull out the 3.5mm interface and reinsert it;
   Wipe off the dirt and reinsert of 3.5mm interface;
   Connect the headset to phone to test if it is good.
2. (Macbook) Setting menu -Volume - Output - Headset
   (Windows) Menu Bar (volume icon) - Play option - High Definition Audio
3. Please check if the headset is plugged into the computer jack correctly.

Q2: Why can't I use the Microphone?
A:

1. You need disable the computer's onboard mic by accessing your sound devices in the hardware section of the control panel. And choose the mic of the headset.
2. Check whether the mute switch on microphone is on or off.

Q3: How to solve the problem that the other side can't hear my voice?
A:

1. Confirm whether the one-button mute on the headset is pressed. The press is on and the microphone is on mute. Please press it again gently to make it off.
2. Confirm whether the device you connect needs to set the audio output.
3. Please confirm whether your device is equipped with the headset. This product isn't compatible with Xbox 360. Old version Xbox One controller needs an extra Microsoft adapter (not Included).
4. If these have been confirmed and the headset is compatible with the device. And the headset microphone still doesn't work, please contact us. (info@eksa.net)

Product Parameters

Package List

1 X EKSA Air Joy Pro Gaming Headset
1 X Detachable Microphone
1 X 3.5 mm Audio Cable
1 X USB Audio Cable
1 X Y Extension Cable
1 X Operating Instruction
1 X Carry Pouch

Global:
+852 6940 4955 (Mon to Fri 9:00 am-6:30 pm, UTC +8 HKT)
info@eksa.net
www.eksa.net/warranty

India:
+91 8929369620 (Mon to Fri 9:30 am-5:30 pm, IST)
support@eksa.co.in