EKSA E1000 WT - Wireless Gaming Headset Manual

Package Contents

1. EKSA E1000 WT Wireless Gaming Headset
2. 3.5 mm Audio Cable
3. Type C Charging Cable
4. USB Dongle
5. Carry Pouch
6. User Manual

Specifications

Size: 50 mm
Unit impedance (Ω): 32 Ω
Frequency Range: 20 Hz - 20 kHz
Sensitivity (dB/mW): 105 ± 3 dB

Type: Lithium Battery
Use Time: Up to 36 hours (light off)
Rated Power: 5 V ⎓ 1 A
Charging Time: 2.5 H

Type: Condenser Mic
Polar Pattern: Omnidirectional
Sensitivity: -42 ± 3 dB
Impedance: 2.2 KΩ

Product Overview

1. Head Cushion
2. Length Adjustment
3. Colorful RGB Lights
4. Rotable Microphone
5. Ear Cushions
6. USB 2.4G Dongle
7. 3.5 mm to 3.5 mm Audio Cable
8. Volume Adjuster
9. Mic Mute Button/ENC Button
10. Power On/Off Button/Multifunctional Button
11. Status Indicator
12. 3.5 mm Wired Mode port
13. Charging Indicator
14. Type-C Charging Port

Operation Guide

Volume Control Wheel:

Scroll upward: Volume +

Scroll downward: Volume -

Mic Button:

Press for 3 seconds: ENC on/off

Click: Microphone on/off

Power Button:

Press for 3 seconds: Power on/off

Click: Surround Sound on/off

Double-click: Light on/off

Wired Mode:
When the 3.5 mm audio cable plugs in, the headset will turn off automatically. Only the volume control works while all the other buttons don't.

Main Features

1. EKSA VoicePure ENC
   Perfect your game communication with EKSA VoicePure ENC. It isolates your voice from the noise around you with a noise cancelling microphone, eliminating up to 96% of distracting background noise. You'll sound natural and clear in-game chats, giving you an extra competitive edge.
   
2. EKSA 7.1 SoundBase
   EKSA 7.1 SoundBase provides an unrivaled audio experience with punchy and immersive sound. Every sneaky footstep and every explosive gunshot is reproduced with accurate positioning and stunning clarity, creating a lifelike battlefield. The plug-and-play feature means no extra hassle to get a truly immersive gaming experience across platforms - including PS®4, PS®5, Switch™, and PC. To customize your preferred sound effects, simply download the driver from our official website (https://www.eksa.net/download).
   Note: EKSA SoundBase Software supports Windows® only.
   
3. Wide Compatibility
   Equipped with 3.5 mm audio cable and USB Dongle, compatible with PS®5, PS®4, Xbox® One, Nintendo Switch™, PC, Laptop, Mac, mobile devices, etc.
   
   1. Please plug the audio cable into the headset first
   2. Then plug the other side of the audio cable into the device
4. One Key Sound Mode Switch
   This button is on the ear shell, allowing you to switch from 7.1 surround sound to game mode or stereo to music mode. It is straightforward and convenient to operate.
   Note: when switching the sound mode, you will hear a "surround sound on / off" voice prompt.
   

USB Dongle Settings

Follow the steps below to ensure your EKSA E1000 WT headset is the default audio device.

Windows®

Audio Settings:

Microphone Settings:

macOS

How to Use

PlayStation® 4/PlayStation® 5

Connect the USB Dongle or the 3.5 mm audio cable with your PS®4/PS®5. Then follow the steps below to check the audio settings to ensure your PS®4/PS®5 automatically switch to play audio and turn on microphone.

PS®4

1. [Settings]
2. [Devices]
3. [Audio Devices]
4. [Output Device - Headset (EKSA E1000 WT)]
5. [Input Device - Headset (EKSA E1000 WT)]
6. [Volume Control (Headphones)]
7. [Adjust Microphone Level]
   
8. [Switch Output Device Automatically]

PS®5

1. [Settings]
2. [Sound]
3. [Microphone - Input Device - Headset (EKSA E1000 WT)]
4. [Adjust Microphone Level]
   
5. [Audio Output - Output Device - Headset (EKSA E1000 WT)]
6. [Switch Output Device Automatically]
   
7. [Volume - Headphones]
   

Xbox One® S/X

To work on the NEW version of the Xbox One® S/X controller, you can directly connect your headset to the controller via the 3.5 mm audio cable.
Notes:

1. The headset is not compatible with Xbox®360.
2. Old version of Xbox® One needs a Microsoft adapter (not included).

Guide for Xbox® Users
The controller has a 3.5 mm jack: no adapter is required

The controller doesn't have a 3.5 mm jack: a Microsoft adapter is required (not included)

FAQ

Q1: My headset has no sound.
A:

1. First, ensure you've plugged the headset correctly into your device. If that doesn't work, check your audio settings to ensure that you enable your speakers and don't mute your device, then check the volume of your device and headphone to ensure it is at a proper level.
2. Unplug the USB transmitter or the 3.5 mm audio cable and replug it in; wipe the dirt or dust on the USB transmitter or the 3.5 mm Interface; reconnect the headset to the device and check if the microphone works.
3. If the USB transmitter is flashing blue light quickly, keep the transmitter where it is, and turn off your headset, then press the power button for 6 seconds. Don't release your finger until hearing a voice notice of "pairing", which means the pairing is successful now.

Q2: After I have connected the headset with my computer, I can't use its microphone.
A:

1. Go to control panel>Sound>Input. Choose the headset's microphone as the default mic.
2. Check the microphone of the headset isn't mute.

Q3: People on the other side can't hear me.
A:

1. Check the microphone of the headset isn't mute.
2. Check the audio and ensure that your headset is the default device.
3. Ensure that your device is compatible with the headset. EKSA E1000 WT headset isn't compatible with Xbox®360 and the old version of Xbox^®One requires an extra Microsoft adapter (not included).
4. If all these have been checked and the headset is compatible with the device while the microphone still doesn't work, please contact us (info@eksa.net).