EKSA E900 Pro - 2-in-1 Gaming Headset Manual

Package Contents

1. EKSA E900 Pro Gaming Headset
2. Detachable Microphone
3. Microphone Foam Cover
4. USB Audio Cable
5. 3.5 mm Audio Cable
6. Carry Pouch
7. User Manual
8. Y Extension Cable

Specifications

Interface Type: 3.5 mm/USB
Driver Diameter: 50 mm
Sensitivity: 118 ± 3 dB
Impedance: 32 Ω
Frequency Response: 20 Hz – 20 kHz

Size: 6.0 mm * 2.7 mm
Sensitivity: -42 ± 3 dB (call mic)
Impedance: 2.2 kΩ
Supply Voltage: 3 V
Current Consumption: Max 0.5 mA

Product Overview

1. Leatherette Head Beam
2. Adjustable Headband
3. Protein Memory Foam Earmuffs
4. Detachable Microphone
5. Microphone Port
6. Type-C Audio Port
7. Light On/Off Button
8. Mic Mute Button
9. Volume Control Wheel
10. USB Audio Cable
11. 3.5 mm Audio Cable
12. Y Extension Cable

Operation Guide

Light On/Off Button:
Single click: Light on/off

Volume Control Wheel:
Scroll upwards: Volume +

Scroll downwards: Volume -

Mic Mute Button:

Main Features

1. Immersive 7.1 Surround Sound
   Before enjoying the 7.1 virtual surround sound, please make sure your USB audio output is connected to the headset. Then you need to download the EKSA Surround 7.1 driver from our official website (https://www.eksa.net/download).
   Note: EKSA Surround 7.1 driver only supports Windows system.
   
2. All-Platform Compatibility
   The package includes two independent audio cables with different interfaces. This gaming headset is widely compatible with PS®5, PS®4, Xbox® One, Nintendo Switch™, PC, laptops, macOS, mobile devices, etc.
   
   1. Please plug the audio cable into the headset first
   2. Then plug the other side of the audio cable into the device

USB Sound Settings

Follow the steps below to ensure your EKSA E900 Pro headset is the default audio device.

Windows®

Audio Settings:

Microphone Settings:

macOS

How to Use

PlayStation® 4/PlayStation® 5

Connect your PS®4/PS®5 directly using the USB or 3.5 mm audio cable, and then follow the following steps to check the audio settings to ensure that your PS®4/PS®5 automatically switches audio for playback and microphone.

PS^®4

1. [Settings]
2. [Devices]
3. [Audio Devices]
4. [Output Device - Headset (EKSA E900 Pro)]
5. [Input Device - Headset (EKSA E900 Pro)]
6. [Volume Control (Headphones)]
7. [Adjust Microphone Level]
   
8. [Switch Output Device Automatically]

PS^®5

1. [Settings]
2. [Sound]
3. [Microphone - Input Device - Headset (EKSA E900 Pro)]
4. [Adjust Microphone Level]
   
5. [Audio Output - Output Device - Headset (EKSA E900 Pro)]
6. [Switch Output Device Automatically]
   
7. [Volume - Headphones]
   

Xbox One® S/X

To work on the NEW version of the Xbox One® S/X controller, you can directly connect your headset to the controller via the 3.5 mm audio cable.
Note:

1. The headset is not compatible with Xbox® 360.
2. Old version of Xbox® One needs a Microsoft adapter (not included).

Guide for Xbox® Users
The controller has a 3.5 mm jack: no adapter is required

The controller doesn't have a 3.5 mm jack: a Microsoft adapter is required
(not included)

FAQ

Q1: My headset has no audio/I cannot hear anything from my headset.
A:

1. First, ensure you've plugged the headset correctly into your device. If that doesn't work, check your audio settings to ensure that you enable your speakers and don't mute your device, then check the volume of your device and headphone to ensure it is at a proper level.
2. Unplug the audio cable and reinsert it; wipe off the stains or dust on the interface; reconnect the headset to your device and check whether the microphone works properly now.

Q2: I cannot use the headset's microphone when connecting to my computer.
A:

1. Go to Control Panel > Hardware and Sound > Sound. Disable the onboard microphone on your computer, and make the Headset Microphone default.
2. Check that the microphone is not muted.

Q3: The person on the other end of the call cannot hear me.
A:

1. Check that the microphone is not muted.
2. Make sure that your headset is the default audio device through the audio settings.
3. Make sure your device is compatible with the headset. The E900 Pro headset is not compatible with Xbox® 360, and the Old version of Xbox® One needs an extra Microsoft adapter (not included).
4. If these have been confirmed and the headset is compatible with the device, but the headset's microphone still cannot work, please feel free to contact us (info@eksa.net).