Chapter 13 Appendix; Info And Error Leds; Errors - Buffalo TeraStation Essentials User Manual

Chapter 13 Appendix

Chapter 13 Appendix

Info and Error LEDs

Errors

If a critical error occurs, the error LED will glow red. Confirm the current status from the Dashboard in Settings or by
using NAS Navigator2. If NAS Navigator2 displays the error as an unknown error, check the Dashboard in Settings for
the error details.
If there is a corresponding corrective action described below for the code, try it first. If the code is still displayed after
trying the corrective action, contact Buffalo technical support for assistance.
Code
E10
E11
E12
E14
E16
E22
E27
Description
The TeraStation is running on the UPS
battery due to a power outage.
If the setting to use the UPS connected to
this TeraStation has been configured, the
UPS cable may be disconnected.
If the setting to use the UPS connected to
another TeraStation on the same network
has been configured, the Ethernet cable of
this TeraStation may be disconnected.
An error occurred in the fan speed.
A rise in the system temperature may have
exceeded the allowable safety value.
The RAID array cannot be mounted.
Unable to find the drive.
Unable to mount the drive.
Unable to find the failover backup
TeraStation.
Corrective Action
Shut down the TeraStation safely and wait
until the power outage ends. If certain
settings are configured, the TeraStation
may shut down automatically when the
error is detected.
Verify that the UPS cable or Ethernet cable
is connected properly.
Check that no foreign objects or dust are
clogging the fan. If any foreign objects or
dust are found, use a pair of tweezers, an
air duster, or other tools to remove them.
Move the TeraStation to a cool location. Do
not place objects in the area around the
TeraStation.
If the message appears after initial bootup,
make sure drives are inserted properly
by referring to the
section in chapter 11. For all other cases,
run a drive check on the RAID array by
referring to the
in chapter 4.
Re-insert the drive by referring to the
Inserting Drives"
Format the drive by referring to the
"Formatting Drives"
After formatting, if the error still appears
after rebooting, replace the drive.
Reconfigure the failover backup
TeraStation for failover by referring to the
"Configuring Failover"
265
"Re-Inserting Drives"
"Checking Drives" section
"Re-
section in chapter 11.
section in chapter 4.
section in chapter 5.