Buffalo TeraStation 3010 User Manual
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Network Attached Storage
TeraStation 3010
User Manual
Please make sure to read this manual before using and follow the procedures. If you have any inquiries about
the product, contact the number on the warranty statement or the packing box. Do not discard the included
documents, the warranty statement, or the packing box.
Americas: www.buffaloamericas.com
Europe: www.buffalo-technology.com
Asia Pacific: www.buffalo-asia.com
35021138-15
October, 2018

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Summary of Contents for Buffalo TeraStation 3010

  • Page 1 Network Attached Storage TeraStation 3010 User Manual Please make sure to read this manual before using and follow the procedures. If you have any inquiries about the product, contact the number on the warranty statement or the packing box. Do not discard the included documents, the warranty statement, or the packing box.
  • Page 2: Table Of Contents

    Contents Chapter 1 Getting Started ..........9 Diagrams ...................9 Turning the TeraStation On and Off..........11 Creating an Initialization Drive ............ 14 Chapter 2 Configuration ..........15 Running the Setup Wizard ............15 Setting Up Through Setup Wizard ............15 Opening Setup Wizard ................18 Opening Settings ................
  • Page 3 Configuring Access Restrictions for Subfolders ......35 Enabling Subfolders’ Access Restrictions ..........35 Restoring Owner and Permission Settings ..........37 Chapter 4 Storage Management ........ 40 RAID Modes ................... 40 Working with RAID Arrays ............41 Using JBOD ....................41 Changing RAID Mode ................42 Shutting Down the TeraStation Automatically If Error Occurred..43 Configuring Actions If a Drive Used for the RAID Array Has Not Been Discovered ....................45...
  • Page 4 Configuring Access Restrictions .............70 Expanding Volume Sizes .................73 Deleting Volumes ..................74 Chapter 5 Backup ............76 Backing Up to a Buffalo NAS Device ..........76 Preparing a Backup Destination .............76 Configuring a Backup Job ...............77 Backing Up to rsync-Compatible Devices ........81 Preparing a Backup Destination .............81...
  • Page 5 Before Configuring Failover ..............95 Usage Restrictions ...................96 Configuring Failover ................97 Replacing to the Backup TeraStation Manually ........99 Reconfiguring After Failover Occurs ............99 Synchronizing between Main and Backup TeraStations Periodically 101 Backing Up Your Mac with Time Machine ......... 102 Chapter 6 Remote Access .......... 109 WebAccess ...................
  • Page 6 Connecting Through a Proxy Server ............145 Updating Antivirus Pattern Files ............145 Configuring Folders as Virus Scanning Targets ........147 Virus Scanning ..................147 Checking the Log ...................148 Online Help .....................150 Email Notification ............... 150 Sleep Mode .................. 152 Wake-on-LAN ................154 UPS (Uninterruptible Power Supply) ......... 155 Port Trunking ................
  • Page 7 Resetting the Administrator Password ........172 Logs ....................172 Displaying TeraStation’s Logs ...............172 Transferring Logs to the Syslog Server ..........173 Creating a Link to the Logs in the Shared Folder ........174 Changing Archive Rules for File Access Logs ........176 Updating the Firmware ............... 177 Updating Manually ................177 Updating Automatically ................178 Configuring Update Notification ..........
  • Page 8 Using JBOD or a Redundant RAID Mode and TeraStation Is On ..198 Using a Redundant RAID Mode and TeraStation Is Off .......200 Using RAID 0 ...................201 Using a Hot Spare ...................202 Replacing a Non-Malfunctioning Drive ........203 Chapter 9 Utilities ............204 NAS Navigator2 for Windows .............
  • Page 9 Chapter 11 Regulatory Compliance Information ..220 For Customers in the United States ........... 220 For Customers in Europe ............220 For Customers in Taiwan ............. 223...
  • Page 10: Chapter 1 Getting Started

    Chapter 1 Getting Started Chapter 1 Getting Started Diagrams Depending on the number or type of drives in the unit, the model name will be different. Check the sticker on the packing box for your unit’s model name. TS3210DN 1 2 3 4 5 6 12 13 14 TS3410DN 1 2 3 4 5 6...
  • Page 11 Chapter 1 Getting Started TS3410RN 10 18 3 4 5 6 10 1 7 10 9 13 14 Power Button (   ) To power on, connect the power cable and wait for 10 seconds, then press the power button. To power off, press and hold the power button for three seconds.
  • Page 12: Turning The Terastation On And Off

    Normally, these LEDs blink green when drives are accessed. If a drive fails, its LED will turn red. Spins to avoid overheating inside. Do not block the fan. USB 3.0 Port (   ) Compatible Buffalo USB drives, USB memory devices, and USB UPS connections can be connected. USB hubs are not compatible. LAN Port 1 (   ) Connect an Ethernet cable to use this port for your network.
  • Page 13 Chapter 1 Getting Started Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding down the control key, then select Settings. Enter the username and password, then click OK. Note: The default username and password are “admin” and “password”.
  • Page 14 Chapter 1 Getting Started Settings will open. Click at the top-right of Settings and choose Shut Down. Click Yes. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. When the power LED on the front of the TeraStation turns off, the shutdown process is completed.
  • Page 15: Creating An Initialization Drive

    Chapter 1 Getting Started Creating an Initialization Drive We recommend creating an initialization drive as soon as possible. This USB drive can be used to initialize the TeraStation’s settings to its factory default values or recover the system if your TeraStation encounters an error that prevents the unit from booting.
  • Page 16: Chapter 2 Configuration

    Chapter 2 Configuration Chapter 2 Configuration Configure and manage your TeraStation using the Settings interface, accessible from a browser window. Open the interface using the procedure below or type the TeraStation’s IP address into the URL field of your browser. Note: Microsoft Edge, Firefox, Google Chrome, Internet Explorer 9 or later, and Safari 9 or later are supported.
  • Page 17 Chapter 2 Configuration The password settings page will appear. Enter the desired new administrator password and click Next. If you click Skip, the administrator password will not change from the default value (“password”). The time zone settings page will be displayed. If you need to change the time zone from that which is currently displayed on the page, select it from the drop-down list and click Next.
  • Page 18 Chapter 2 Configuration The proxy server settings page will be displayed. If you place the TeraStation under a proxy network, set your proxy settings. Click Next. The RAID settings page will be displayed. To change the RAID mode from the default mode, select the desired RAID mode and click Next, then click Start on the next page.
  • Page 19: Opening Setup Wizard

    Chapter 2 Configuration If you want to keep the RAID mode as is, select “Keep current RAID mode” and click Next. Note: The RAID settings page will not be displayed if using the TS3210DN series and the two-drives included TS3410DN series TeraStations. The folder path to access shared folders will be displayed and the setup will finish.
  • Page 20: Opening Settings

    Chapter 2 Configuration Click Execute Wizard. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Follow the instructions on the screen and finish the setup wizard. Opening Settings Double-click the NAS Navigator2 icon (   ) to start NAS Navigator2. Right-click your TeraStation’s icon and select Settings.
  • Page 21 Chapter 2 Configuration Enter the username and password, then click OK. Notes: • If the time-out period is set to “10 minutes”, you will be logged out of Settings after 10 minutes of inactivity. • Click Secure Connection to log in using an encrypted connection. Settings will open.
  • Page 22: Checking The Device Information From Dashboard

    Chapter 2 Configuration Username Password Settings Available If a user is assigned as an administrator, all settings are Your username Your password available. If assigned to another group, only system information (read-only) is available. • Click at the top-right of Settings and choose I’m here to play a tone from the TeraStation for easy location. Checking the Device Information from Dashboard When opening the Settings interface, the Dashboard page will appear first.
  • Page 23: Chapter 3 File Sharing

    Chapter 3 File Sharing Chapter 3 File Sharing Configuring Shared Folders Adding a Shared Folder From Settings, click File Sharing. Click to the right of “Folder Setup”. Click Create Folder.
  • Page 24 Chapter 3 File Sharing Configure the desired settings, then click OK. Notes: • Names may contain up to 27 alphanumeric characters, hyphens (-), and underscores (_). Multibyte characters are supported. The first character should not be a symbol. • When you click the Option 1 tab, you can enter the folder description. Descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces.
  • Page 25: Recycle Bin

    Chapter 3 File Sharing ? ] [ / \ = + > < ; : " , | * • Do not use any of the following words for the name of a shared folder as these words are reserved for internal use by the TeraStation: authtest, global, homes, info, lost+found, lp, msdfs_root, mt-daapd, printers, ram, spool, usbdisk x (where “x”...
  • Page 26: Hidden Shares

    Chapter 3 File Sharing Hidden Shares If hidden shares are enabled, shared SMB folders will not be displayed in Network, and only certain users are allowed to access them. To hide a shared SMB folder, follow the procedure below. From Settings, navigate to File Sharing > Folder Setup and choose a shared folder or a USB drive to configure hidden shares.
  • Page 27 Chapter 3 File Sharing Click Create User.
  • Page 28 Chapter 3 File Sharing Enter the desired settings, then click OK. Notes: • Usernames may contain up to 128 alphanumeric characters, hyphens (-), underscores (_), periods (.), and the symbols ! # & @ $ * ^ %. The first character should not be a symbol. •...
  • Page 29: Importing User Information

    Chapter 3 File Sharing Importing User Information You can import users in File Sharing > Users by clicking Import CSV File. An example format for user data: Username (required), password (required), and user description (optional). Example 1: Importing usernames, passwords, and comments username1,password1,comment1 username2,password2,comment2 username3,password3,comment3...
  • Page 30 Chapter 3 File Sharing Click Add Group.
  • Page 31 Chapter 3 File Sharing Enter the desired settings, then click OK. Notes: • Group names may contain up to 20 alphanumeric characters, hyphens (-), underscores (_), and periods (.). The first character should not be a symbol. • Group descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Multibyte characters are supported.
  • Page 32: Configuring Access Restrictions For Shared Folders

    Chapter 3 File Sharing Configuring Access Restrictions for Shared Folders You may restrict access to specific shared folders, including external USB drives. Notes: • Configure access restrictions through Settings. Configuring access restrictions through Windows is not supported and may cause unexpected behavior. •...
  • Page 33: Active Directory

    Chapter 3 File Sharing Enable “Access Restrictions for Shared Folders”. Select the level of access for the user or group. : Read and write access allowed : Read access allowed : Access prohibited Click OK. Notes: • The example above shows access restriction by a user. To restrict access by group, click the Local Groups tab and select group permissions.
  • Page 34 Chapter 3 File Sharing From Settings, click Network. Click to the right of “Workgroup/Domain”. Click Edit. Select “Active Directory”, then click Next. Enter the domain controller information and click Search. The domain controller on the same network will be detected and required settings will be entered into each field automatically. Or, enter the settings manually. If there is a difference of more than five minutes between the TeraStation’s clock and the domain controller’s clock, joining the domain or authenticating domain users and groups may fail.
  • Page 35 Chapter 3 File Sharing Click to the right of “Folder Setup”. Click the shared folder that you want to set access restrictions for. Click the Access Restrictions tab. Enable “Access Restrictions for Shared Folders”. Select the level of access for the user or group. : Read and write access allowed : Read access allowed : Access prohibited...
  • Page 36: Configuring Access Restrictions For Subfolders

    Chapter 3 File Sharing ◦ A read-only user joins groups for which write permissions are given. • To use the TeraStation as a member server in an Active Directory domain, the TeraStation should be logged in to the domain and accessed from a computer that is not a member of the domain with a valid domain account. •...
  • Page 37 Chapter 3 File Sharing Click the shared folder that you want to set access restrictions for. Clear all checkboxes for “LAN Protocol Support” other than “SMB (Windows/Mac)”, “Backup”, and “NFS”. Click the Option 2 tab. Enable “Access Restrictions for Subfolders”. Note: If “Hide Non-Access Permitted Files and Folders”...
  • Page 38: Restoring Owner And Permission Settings

    Chapter 3 File Sharing You may also configure access permissions for domain users and groups. You should have the TeraStation join your Active Directory domain before configuring access permissions from File Explorer. Notes: • If enabling subfolders’ access restrictions for a USB drive, the drive should be formatted by XFS or ext3. •...
  • Page 39 Chapter 3 File Sharing Click to the right of “Folder Setup”. Click Advanced Settings for Subfolders.
  • Page 40 Chapter 3 File Sharing Select a folder to restore permissions from the tree. Note: If you select a root shared folder from the tree, the action will not be run to the recycle bin. To run the action, select the recycle bin instead. Select actions and action range to run, then click OK.
  • Page 41: Chapter 4 Storage Management

    Chapter 4 Storage Management Chapter 4 Storage Management RAID Modes TeraStations support many types of RAID. The type of RAID arrays available for use depends on how many drives are installed in your TeraStation. Notes: • If you change the RAID mode, all data on the array is deleted. This is true for every procedure in this chapter. Always back up any important data before performing actions that affect your RAID array.
  • Page 42: Working With Raid Arrays

    Chapter 4 Storage Management RAID 0 Combines two or more drives into a single array. The usable drive space is the total space of all drives used. This simple RAID mode offers faster performance than RAID modes that include parity. If a single drive in the array fails, then all data in the array is lost.
  • Page 43: Changing Raid Mode

    Chapter 4 Storage Management Once JBOD is configured, create shared folders on each drive to use them. Changing RAID Mode To change the RAID mode, first put the drives in JBOD. From Settings, click Storage. Click to the right of “RAID”. Click the array to delete.
  • Page 44: Shutting Down The Terastation Automatically If Error Occurred

    Chapter 4 Storage Management Choose a RAID array. Select a RAID mode and the drives to be used, then click Create RAID Array. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Click OK when completed. Note: After changing the RAID mode, create a shared folder.
  • Page 45 Chapter 4 Storage Management From Settings, click Storage. Click to the right of “RAID”. Click Options. Click Edit.
  • Page 46: Configuring Actions If A Drive Used For The Raid Array Has Not Been Discovered

    Chapter 4 Storage Management Select “Shut down” for “Error Behavior” and click OK. Configuring Actions If a Drive Used for the RAID Array Has Not Been Discovered The TeraStation can configure actions if a drive used for the RAID array cannot be mounted when booting. Displaying or Hiding the Confirmation Screen Configure to display or hide the confirmation screen for selecting actions if a drive used for the RAID array cannot be mounted when booting.
  • Page 47 Chapter 4 Storage Management Click Options. Click Edit. Select the “Don’t prompt when a drive could not be detected” option to the right of “Drive Detection Action Settings” and click OK. When the confirmation screen is hidden, an undetected drive will automatically be dismounted from the TeraStation and the TeraStation will be in degraded mode if a redundant RAID mode is configured.
  • Page 48: Configuring A Hot Spare

    Chapter 4 Storage Management RAID array will be corrupted so that data will be lost. It is recommended to proceed without changing settings that the confirmation screen appears. Selecting the Action on the Confirmation Screen When having the confirmation screen displayed, the following screen will appear after logging in to Settings if the drive used for the RAID array could not be mounted.
  • Page 49 Chapter 4 Storage Management Notes: • All data on the hot spare drive is deleted when it is configured as a hot spare and again when it changes from a spare to a drive in the array. • A hot spare cannot be configured for TeraStation models with only two drives inserted. From Settings, click Storage.
  • Page 50: Expanding Raid Capacity Without Deleting Data

    Chapter 4 Storage Management Click Yes. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Click OK when completed. Note: To turn the hot spare back to a normal drive, choose Set as a normal drive. Expanding RAID Capacity without Deleting Data You can create or expand a RAID array without erasing data on the drive by using RMM (RAID Mode Manager).
  • Page 51 Chapter 4 Storage Management Select the inserted new drive and click Format Drive. Select a format type and click Format. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Click OK when completed. Drives Are Currently in JBOD If the drives are currently in JBOD (not in a RAID array), you may change it to a RAID 1 array.
  • Page 52 Chapter 4 Storage Management Choose a RAID array. Set the RAID mode to “RAID 1”. Select the “Add a drive to a RAID array with RMM. Your data will be preserved. ” checkbox. Select the drive whose data will be saved from the drop-down list. Select the drive to add to the RAID array.
  • Page 53 Chapter 4 Storage Management Drives Are Currently in RAID 1 or RAID 5 If the drives are currently in a RAID 1 or a RAID 5 array, you can use RMM to add drives to the RAID array, then change the RAID mode. Note: RMM can be used to expand an array by only one drive per operation.
  • Page 54: Raid Scanning

    Chapter 4 Storage Management Select one drive to add to the RAID array. If changing the RAID mode, choose the desired mode for the array from the drop-down list. If not, keep the current RAID mode as is. Click Change RAID Array. The “Confirm Operation”...
  • Page 55: Adding An External Drive

    Recommended Situation Connecting to another Buffalo NAS device. EXT3 Connecting to another Buffalo NAS device that is a TS-X or older model. Connecting to Windows computers. The NTFS-formatted drive can use many NTFS more functions of the operating system than an exFAT drive.
  • Page 56: Dismounting Drives

    Chapter 4 Storage Management • When copying a file that is over 100 MB to a FAT32-formatted USB drive using File Explorer, an error message may appear. In such a case, use an FTP or SFTP connection to copy the file. •...
  • Page 57: Checking Drives

    Chapter 4 Storage Management Select the drive to dismount and click Dismount Drive. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. When the dismounting process is completed, it is safe to unplug the drive. Disconnect the drive from the TeraStation.
  • Page 58: Displaying S.m.a.r.t. Information

    Chapter 4 Storage Management Select the drive or array to test, then click Check Drive. Click Check. You have the option of deleting information files from macOS during the check if desired. S.M.A.R.T. S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) monitors internal drives to detect and report various indicators of reliability, in the hope of anticipating failures.
  • Page 59: Checking Drive Condition

    Chapter 4 Storage Management Select a drive to check and click S.M.A.R.T. The S.M.A.R.T. information for the drive will be displayed. Different information may be displayed depending on the brand of drives in your TeraStation. Critical attributes are displayed in bold. Checking Drive Condition Attributes with the worst value that is equal to or less than the threshold value may be significant.
  • Page 60: Formatting Drives

    Chapter 4 Storage Management Formatting Drives Notes: • Under some circumstances, data deleted when a drive is formatted can be recovered. To ensure that data is “gone forever”, a format might not be sufficient. See the “Erasing Data on the TeraStation Completely” section below. •...
  • Page 61: Encrypting Drives

    Chapter 4 Storage Management The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Depending on the size and the formatted file system of your drive, the format may take several minutes or several hours to complete. “Formatting” will be displayed in Settings or NAS Navigator2 until the format is completed.
  • Page 62: Drive Quotas

    Chapter 4 Storage Management Click to the right of “Restore/Erase”. Click Erase TeraStation. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. All data on the TeraStation will be permanently erased. Drive Quotas You can set a drive quota to limit drive space for each user or group. You can also set a threshold. If the drive space exceeds the configured threshold, an email notification will be sent.
  • Page 63: Quotas For Groups

    Chapter 4 Storage Management Enable quotas, choose the alert and the maximum amount of space the user will be allowed to use, and click Note: If you change the primary group, restart the TeraStation to apply the quota settings. Quotas for Groups Follow the procedure below to limit the space for shared folders that each group can use.
  • Page 64: Size Limits

    Chapter 4 Storage Management Click to the right of “Users”. Select the user that will inherit the group quota settings and click Edit. If you want to add a new user to a group with a quota, create a user by referring to the “Adding a User” section in chapter 3. Select the group’s checkbox to join and change the user’s primary group to the group with the quota, then click OK.
  • Page 65 Chapter 4 Storage Management Select the drive or array where the volume will be located and click Enable LVM. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Click OK. Click Edit under “NAS Volume”.
  • Page 66 Chapter 4 Storage Management Click Create Volume. Configure the desired settings, then click OK. Click OK. Click Close, then click Close again. Navigate to File Sharing > Folder Setup. Click Create Folder. Configure the settings. Select the volume that you created for “Drive/Array” on the Basic tab and click OK.
  • Page 67: Using The Terastation As An Iscsi Device

    Chapter 4 Storage Management Notes: • If you click Show under “Volume List”, the volumes will be listed on the screen and you can see if these volumes are being used as iSCSI or NAS. • If an LVM volume could not be mounted, try restarting the TeraStation. If an issue still exists, delete and recreate the LVM volume.
  • Page 68 Chapter 4 Storage Management From Settings, click Storage. Move the iSCSI switch to the position to enable iSCSI. Click to the right of “iSCSI”. Click Create Volume. Enter a volume name, volume description, drive or array where a volume will be created, and volume size. Click OK when completed.
  • Page 69: Connecting Or Disconnecting Volumes

    Chapter 4 Storage Management If you enabled LVM for the target drive or array, or selected “File I/O” for the “Backstore” option, the volume size that you specify here can be changed later. To change the volume size, refer to the “Expanding Volume Sizes” section below.
  • Page 70 Chapter 4 Storage Management Enter the IP address of the TeraStation into the “Target” field and click Quick Connect. Confirm if the connection is established and click Done. Formatting Volumes If using the connected volume for the first time, the volume should be formatted to be used as a local drive. Follow the procedure below for formatting.
  • Page 71: Using With Multiple Computers

    Chapter 4 Storage Management Using with Multiple Computers If the TeraStation is divided into multiple volumes (or drives), it can be used with multiple computers. However, multiple computers cannot be accessed from a single volume or drive at the same time. When using the TeraStation as an iSCSI device, it should only connect to a single initiator unless the computer running the initiator also has clustering enabled and configured on its operating system.
  • Page 72 Chapter 4 Storage Management Enable authentication, enter the target CHAP name and secret, and click OK. Note: To enable mutual authentication in addition to target CHAP name and secret authentication, select the “Enable mutual authentication” checkbox and enter the initiator CHAP secret. To search or connect the volume which has mutual authentication enabled from Microsoft iSCSI Initiator, initiator CHAP secret settings should be configured.
  • Page 73 Chapter 4 Storage Management Configuring Access Restrictions for Individual Volumes If access restrictions are configured for a volume, that volume cannot be accessed unless the target CHAP name and secret are authenticated. From Settings, click Storage. Click to the right of “iSCSI”. Click the volume to enable access restrictions.
  • Page 74: Expanding Volume Sizes

    Chapter 4 Storage Management Click CHAP on the Configuration tab. Enter the configured initiator CHAP secret into the “Initiator CHAP secret” field and click OK. From the Discovery tab, click Discover Portal. Enter the TeraStation’s IP address into the “IP address or DNS name” field and click OK. The iSCSI volumes on the TeraStation will be listed under “Discovered targets”...
  • Page 75: Deleting Volumes

    Chapter 4 Storage Management Enter the desired volume size to add and click OK. Click OK. Deleting Volumes To delete an existing volume, follow the procedure below. Note: Deleting a volume will erase all data on the volume. Back up the data before deleting the volume. From Settings, click Storage.
  • Page 76 Chapter 4 Storage Management Select the volume to delete and click Delete Volume. Confirm that the volume is correctly selected on the screen and click OK. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Click OK.
  • Page 77: Chapter 5 Backup

    Buffalo NAS device, either on the same network or on another network. Preparing a Backup Destination First, configure a shared folder on a Buffalo NAS device or connected USB device as a backup destination. The following procedure explains using another shared folder on a TeraStation as a backup destination. The procedure may vary depending on which Buffalo NAS device is selected as a destination.
  • Page 78: Configuring A Backup Job

    You can configure backup jobs by using another shared folder on the Buffalo NAS device or a USB drive connected to the TeraStation as a destination. You can also back up to a Buffalo NAS device on another network as long as the two networks are connected by a VPN or the route is configured properly.
  • Page 79 Chapter 5 Backup Enter the backup device access key and click OK. Click Add.
  • Page 80 Select the shared folder that will be the backup source and destination. Note: If you want to back up to a Buffalo NAS device on another network, follow the procedure below to add the Buffalo NAS device on another network before selecting the backup folders.
  • Page 81 Check it before creating a backup job. • To back up data between Buffalo NAS devices on a network using jumbo frames, make sure that both devices are configured to use identical (or similar) MTU sizes. If MTU sizes are significantly different, the backup job may not be properly performed.
  • Page 82: Backing Up To Rsync-Compatible Devices

    Chapter 5 Backup Type Files included The first backup job runs like a normal backup. In subsequent backups, files Overwrite (incremental) added to the source as well as files deleted from the source are kept in the backup folder. The first backup job runs like a normal backup. As each additional backup job Overwrite (differential) runs, files will be added to and deleted from the backup folder.
  • Page 83 Chapter 5 Backup Click Add. Select backup settings such as date and time to run. Refer to the differences between the backup modes in the above section, “Backup Modes”.
  • Page 84 Chapter 5 Backup Click Add. Click List of Servers. Click Add.
  • Page 85 Chapter 5 Backup Select “Add rsync-compatible device”; enter the IP address or hostname of the destination rsync-compatible device and port number. If your rsync-compatible device requires the username and password for backup, enter these values into the fields. Click OK, then Close. Click Refresh and Yes.
  • Page 86: Backing Up From Rsync-Compatible Devices

    Chapter 5 Backup Select the shared folder that will be the backup source and destination, then click OK. Click OK. Jobs will be added to the backup list. Note: Up to eight backup jobs can be configured at a time, and 25 backup source and destination folder pairs can be used in one backup job.
  • Page 87: Backup Logs

    Chapter 5 Backup Enter the admin password. If you use SSH encryption during backup, enable SSH. Click OK. Backup Logs The following backup error codes may be recorded in the backup log. Read the description and try the respective corrective actions for each error. Code Description Corrective Action...
  • Page 88 Chapter 5 Backup Code Description Corrective Action Log Example rsync error: error The drive capacity of the in file IO (code 11) backup destination TeraStation Delete unnecessary files and folders. at receiver.c(389) became full. [receiver=3.1.0] Code 11 Reduce the file size to 4 GB or less, or Files larger than 4 GB were change the file system to one other rsync: write failed on...
  • Page 89 Chapter 5 Backup Code Description Corrective Action Log Example Change the filename or folder Invalid characters were used in name using compatible characters. the filename or folder name of Available characters are described in the backup destinations. the “Adding a Shared Folder” section in chapter 3.
  • Page 90: Replication

    Chapter 5 Backup Code Description Corrective Action Log Example Check that the backup destination The backup destination folders folders on the backup destination B104 on the backup destination TeraStation exist in the shared folder TeraStation do not exist. list. Check that the drives are recognized properly in Settings.
  • Page 91: Configuring A Replication Job

    Buffalo NAS device unless it’s entered. You may create multiple folders using different backup device access keys for backup and replication, but only one access key can be used on the TeraStation. Folders that are configured with a different access key cannot be used.
  • Page 92 Chapter 5 Backup Click Edit. If you had configured a backup device access key for the replication destination folder, click Set. If you hadn’t, skip to step 6. Enter the backup device access key and click OK.
  • Page 93 Select the shared folder that will be the replication source and destination, then click OK. Note: If you want to back up to a Buffalo NAS device on another network, follow the procedure below to add the Buffalo NAS device on another network before selecting the backup folders.
  • Page 94: Synchronizing Between Source And Destination Terastations Periodically

    Chapter 5 Backup Click OK, then Yes. Notes: • During setup, you may choose to encrypt and/or compress replication data. Encrypted data will be transferred securely on the network. Compressed data will ease network loading and is recommended for slow or heavily loaded network connections.
  • Page 95: Failover

    Chapter 5 Backup Click Periodic Sync. Select “Daily” or “Weekly” from the “Schedule” drop-down list. If “Daily” is selected, configure the sync period. If “Weekly” is selected, specify the weekdays and the sync period. When the configuration is completed, click OK. Failover With failover, two TeraStations are connected to the network for redundancy.
  • Page 96: Before Configuring Failover

    Chapter 5 Backup If the backup TeraStation has not received a packet from the main TeraStation within a specified time, the backup TeraStation considers the main TeraStation to have failed. By default, it will try 5 times and wait 60 seconds. If this is triggered by accident, reconfigure failover from the main TeraStation.
  • Page 97: Usage Restrictions

    To update the firmware while in maintenance mode, the main TeraStation can be updated from Settings, but the backup TeraStation cannot. Download the firmware updater from the Buffalo website for the backup TeraStation and try updating the firmware on it.
  • Page 98: Configuring Failover

    Chapter 5 Backup WebAccess , UPS synchronization, antivirus , the backup job settings either if specifying shared folders on the backup TeraStation or USB drives as the backup destination, and USB drives’ shared folder settings *If the backup TeraStation took over the main TeraStation’s IP address after failover, the WebAccess settings will not be copied.
  • Page 99 Chapter 5 Backup Select a TeraStation to be the backup destination device and enter its administrator username and password (the username is “admin”, the password is “password” by default). Select the LAN port to be used for sharing files and enter a virtual IP address and subnet mask. About virtual IP addresses: A virtual IP address is an IP address that will be used for file sharing while failover is configured.
  • Page 100: Replacing To The Backup Terastation Manually

    Chapter 5 Backup Notes: • If you want to cancel the failover settings while both the main and backup TeraStations are working properly, click Force Failover to Stop on both TeraStations and restart them. After the TeraStations are restarted, make sure that all settings such as IP address and files on the shared folders are correct.
  • Page 101 Click to the right of “Power Management”. c. Click Edit. d. Select “Sync with UPS connected to another Buffalo NAS device on the same network” and configure the main TeraStation as a sync source. e. Click OK when completed.
  • Page 102: Synchronizing Between Main And Backup Terastations Periodically

    Chapter 5 Backup Reconfigure failover by referring to the “Configuring Failover” section above. Synchronizing between Main and Backup TeraStations Periodically To copy files that are saved via other file sharing protocols such as AFP or FTP to the backup TeraStation regularly, configure “Periodic Sync”...
  • Page 103: Backing Up Your Mac With Time Machine

    Chapter 5 Backup Click Edit. Select “Daily” or “Weekly” from the “Schedule” drop-down list. If “Daily” is selected, configure the sync period. If “Weekly” is selected, specify the weekdays and the sync period. When the configuration is completed, click OK. Backing Up Your Mac with Time Machine Time Machine is a backup program included with macOS.
  • Page 104 Chapter 5 Backup 1. Preparing a Shared Folder for Time Machine From Settings, click File Sharing. Move the AFP switch to the position to enable AFP. Click to the right of “Folder Setup”. Choose a shared folder as your backup destination for Time Machine. Under “LAN Protocol Support”, select the “AFP (Mac)”...
  • Page 105 Chapter 5 Backup Select the shared folder that you enabled AFP for in the previous steps, then click OK. Click OK, then click OK again. Move the Time Machine switch to the position to enable Time Machine. 3. Configuring Time Machine on macOS From the Apple menu, open System Preferences.
  • Page 106 Chapter 5 Backup Click Time Machine.
  • Page 107 Chapter 5 Backup Click Select Backup Disk. Select the TeraStation, then click Use Disk.
  • Page 108 Chapter 5 Backup Click Connect. Enter a username and password to be used for accessing the shared folder and click Connect. Note: If access restrictions are not configured on the destination share, log in with the administrator account. The default username and password for the administrator account are “admin” and “password”. If access restrictions are configured, log in with an account with write privileges.
  • Page 109 Chapter 5 Backup Time Machine will count down from 120 seconds, then backup will begin.
  • Page 110: Chapter 6 Remote Access

    Chapter 6 Remote Access Chapter 6 Remote Access WebAccess WebAccess is a software utility for accessing the files in the shared folder of your TeraStation from your computer or mobile devices through the Internet. Be careful when configuring WebAccess. Certain settings can make the files in the shared folder available to anyone on the Internet, without any access restrictions.
  • Page 111 Chapter 6 Remote Access Configure the desired settings, then click OK. • To use SSL encryption for more secure data transfers, enable “HTTPS/SSL Encryption”. • You may use the BuffaloNAS.com server as a DNS server, or disable it to use a different DNS server. •...
  • Page 112: Ftp

    Allow anonymous: Anyone can access (view) shared folders. (Access restrictions configured for shared folders will not work.) Allow all groups and users: All groups and users registered on the Buffalo NAS device can use WebAccess. (Access restrictions configured for shared folders will not work.) Use inherited folder permissions: Users and groups have the same access permissions with WebAccess that they do locally.
  • Page 113: Synchronizing With Cloud Storage

    Chapter 6 Remote Access Click to the right of “Folder Setup”. Choose a folder to enable remote FTP access on. Under “LAN Protocol Support”, select the “FTP” checkbox on the Basic tab; select read-only or read and write for the shared folder’s attribute on the Option 2 tab and click OK. Accessing the TeraStation with an FTP Client To access the TeraStation via FTP, configure your FTP client software with the following settings: •...
  • Page 114: Preparing For Cloud Storage

    Chapter 6 Remote Access Preparing for Cloud Storage From Settings, click Web Services. Click to the right of “Cloud Storage”. Click Add.
  • Page 115 Chapter 6 Remote Access Select the service name and region name that you have selected when creating the bucket from the drop- down list. Enter the bucket name, access key ID, and secret access key; select the storage class and the connection protocol, then click OK.
  • Page 116: Uploading Files To Cloud Storage

    Chapter 6 Remote Access Click OK. Enter the desired characters into the backup device access key field. Configure the desired shared folder settings, then click OK. Notes: • If a remote folder created through this process is configured to use NFS, it cannot be mounted from an NFS client. •...
  • Page 117 Chapter 6 Remote Access If you had configured a backup device access key to the remote folder that was created through the “Preparing for Cloud Storage” section above, click Set. If you hadn’t, skip to step 5. Enter the backup device access key and click OK.
  • Page 118 Chapter 6 Remote Access Click Add. Select backup settings such as date and time to run. It is recommended to configure a job to run periodically. If you create a differential backup job and there are files that only exist in the destination folder, these files will be deleted when the job runs.
  • Page 119 Chapter 6 Remote Access Click Add. Select the shared folder that files will be saved to as a source, and the remote folder created through the “Preparing for Cloud Storage” section above as a destination. Click OK. Jobs will be added to the backup list. Notes: •...
  • Page 120: Synchronizing With Dropbox

    Chapter 6 Remote Access Synchronizing with Dropbox The TeraStation supports syncing with Dropbox, the online cloud service. Once connected, you can share TeraStation files via Dropbox (or Dropbox files via TeraStation). To link your TeraStation with your Dropbox account, follow the procedure below. Note: To use Dropbox Sync, you need a Dropbox account and an available empty Dropbox folder.
  • Page 121 Chapter 6 Remote Access Click View Dropbox Authentication Page. The authentication site that is offered by Dropbox will be displayed. Log in to the website with your Dropbox account, then click Allow. The authentication code will be displayed. Copy the authentication code and return to Settings. Authentication code reregistration should be finished within three minutes.
  • Page 122: Changing Job Settings

    Chapter 6 Remote Access If you enable encryption, you will need to set an encryption password. The password cannot be changed once you configure it. Please take note of the password and keep it secure. If you forget the password, create a new job using the same Dropbox account.
  • Page 123 Chapter 6 Remote Access From the job list, click the job whose settings you want to change. Click the Options tab.
  • Page 124 Chapter 6 Remote Access Click Edit.
  • Page 125 Chapter 6 Remote Access Configure the desired settings and click OK. Notes: • When encryption is enabled, files uploaded to Dropbox not using Dropbox Sync will not be downloaded to the TeraStation even if the sync direction is configured to “Bidirectional” or “Download only”. •...
  • Page 126: Creating A Shared Link (Windows Only)

    ◦ Files whose filename starts with ~ and have the file extension .tmp Creating a Shared Link (Windows Only) Buffalo offers a Windows application, “B-Sync”, that can create shared links for the files stored in the TeraStation folders. You can download the application from the Buffalo website.
  • Page 127 Chapter 6 Remote Access Click to the right of “Microsoft Azure Storage Sync”. Click Add.
  • Page 128 Chapter 6 Remote Access The job setup wizard will open. Enter your Azure Storage account name and access key, then click Next. Enter the desired job name and click Next.
  • Page 129 Chapter 6 Remote Access Select “Backup” and click Next.
  • Page 130 Chapter 6 Remote Access Select the desired shared folder on the TeraStation as the backup source folder and enter the container name for the backup destination, then click Next.
  • Page 131 Chapter 6 Remote Access Specify the sync period and click Next.
  • Page 132 Chapter 6 Remote Access Select the desired action to take for files in the container that share the same name as files in the backup source after they are deleted, then click Next.
  • Page 133 Chapter 6 Remote Access Configure whether to filter the backup target files. The following screen is available to configure filtering files by file size and whether they’re hidden. Configure the desired filtering settings and click Next.
  • Page 134: Creating A New Restore Job

    Chapter 6 Remote Access The following screen is available to configure filtering files by extensions. Configure the desired filtering settings and click Next. Confirm that all settings are properly configured and click OK. Notes: • Regardless of whether file filtering was configured, the following files will not be backed up to an Azure Storage container: ◦...
  • Page 135 Chapter 6 Remote Access Move the Microsoft Azure Storage Sync switch to the position to enable Microsoft Azure Storage Sync. Click to the right of “Microsoft Azure Storage Sync”. Click Add.
  • Page 136 Chapter 6 Remote Access The job setup wizard will open. Enter your Azure Storage account name and access key, then click Next. Enter the desired job name and click Next.
  • Page 137 Chapter 6 Remote Access Select “Restore” and click Next.
  • Page 138: Changing Job Settings

    Chapter 6 Remote Access Enter the container name for the restore source and select the desired shared folder on the TeraStation as the restore destination. Select either to restore data into the first level folder (root folder) or the second level (subfolder) of the restore destination folder, then click Next.
  • Page 139 Chapter 6 Remote Access From the job list, click the job whose settings you want to change. Click the Options tab.
  • Page 140 Chapter 6 Remote Access Click Edit.
  • Page 141 Chapter 6 Remote Access Configure the desired settings and click OK.
  • Page 142: Chapter 7 Advanced Features

    Chapter 7 Advanced Features Chapter 7 Advanced Features Antivirus Software Trend Micro NAS Security can protect your network and data from software viruses, malware, and spyware. Virus scan by Trend Micro NAS Security is available for files in the TeraStation’s shared folders, except for the “usbdisk” folder.
  • Page 143: Configuring Security Settings

    Chapter 7 Advanced Features Click to the right of “Antivirus”. Click Edit. Click Browse and select the quarantine folder. Click OK. Configuring Security Settings Use the Trend Micro NAS Security settings page to configure security settings such as updating pattern files, configuring scan schedules, and activating or expanding the license.
  • Page 144 Chapter 7 Advanced Features Click Options. Enter your username and password, then click Log On. You can log on with the TeraStation’s admin account. The default username and password are “admin” and “password”. The Trend Micro NAS Security settings page will open.
  • Page 145: Licenses

    Chapter 7 Advanced Features Notes: • The Trend Micro NAS Security settings page is compatible with IE 6.0 SP2 or later (Windows) and Firefox 1.5 or later (Windows or Mac). • To change the display language of the Trend Micro NAS Security settings page, change the system language to the desired settings by referring to the “Name, Date, Time, and Language”...
  • Page 146: Connecting Through A Proxy Server

    Chapter 7 Advanced Features The new license is now registered. To check the status of the current license, open the Trend Micro NAS Security settings page and navigate to Administration > Product License on the left-side menu. Connecting Through a Proxy Server If you must pass through a proxy server to connect to the Internet in your network environment, follow this procedure to set the IP address of the proxy server and other settings.
  • Page 147 Chapter 7 Advanced Features From the left-side menu of the Trend Micro NAS Security settings page, choose Scheduled Updates. Check “Enable Scheduled Update”. Select a time for updates to begin, an interval for updates, and an amount of time for updates to continue. Select the components to update.
  • Page 148: Configuring Folders As Virus Scanning Targets

    Chapter 7 Advanced Features Configuring Folders as Virus Scanning Targets By default, all folders on the TeraStation (including attached USB drives) will be scanned. Follow the procedure below to block specific shared folders from being scanned. From Settings, click File Sharing. Click to the right of “Folder Setup”.
  • Page 149: Checking The Log

    Chapter 7 Advanced Features From the left-side menu of the Trend Micro NAS Security settings page, choose Scan Options > Manual Scan. Click Scan now. This starts the virus scan. If the scan finds a virus, the user can be notified in two ways: •...
  • Page 150 Chapter 7 Advanced Features From the left-side menu of the Trend Micro NAS Security settings page, choose Logs. Click the log item that you want to check. Click Display Log. This completes the procedure for checking the log.
  • Page 151: Online Help

    Chapter 7 Advanced Features Online Help For more information on the antivirus software, refer to the online help. Follow the procedure below to access the online help. From the right-top menu of the Trend Micro NAS Security settings page, choose Help > Contents and Index. Online help will open.
  • Page 152 Chapter 7 Advanced Features If you select an authentication type other than “Disable” from the drop-down list, you can enter the sender email address and credentials of the email server. To change the events of email reports, click Advanced Report Settings. On the displayed screen, select or clear the category’s checkboxes.
  • Page 153: Sleep Mode

    Chapter 7 Advanced Features The notification emails will be categorized into the following importance levels: Levels Details Daily Report Describes the status of the TeraStation in a daily report email. Sends a notification email if an event occurs. Info reports will contain just Info information such as capacity information, job starts/completes, etc.
  • Page 154 Chapter 7 Advanced Features Specify the timer interval, wake-up time, and time to go into sleep mode, then click OK. Notes: • Up to three timers can be set. • The time to enter sleep mode can be set from 12:00 a.m. to 3:45 a.m. of the next day. The time to wake from sleep mode can be set from 12:00 a.m.
  • Page 155: Wake-On-Lan

    Chapter 7 Advanced Features ◦ Example 3: If running at a current time of 10:00 a.m. Wednesday Timer 1: Daily 9:00–18:00 Timer 2: Wednesday 10:00–1:00 a.m. of the next day Timer 3: Not used On days other than Wednesday, normal operation begins at 9:00 a.m. and the unit goes into sleep mode at 6:00 p.m.
  • Page 156: Ups (Uninterruptible Power Supply)

    • If the TeraStation is connected to a Buffalo wireless router configured for remote access, then it may be turned on from outside the local network (from the WAN side). To use this feature, connect the router to LAN port 1 or 2 on the TeraStation.
  • Page 157 Buffalo NAS device is connected to the UPS, select “Sync with UPS connected to another Buffalo NAS device on the same network”. After making this selection, enter the IP address of the Buffalo NAS device that will be the sync source into “Other Buffalo NAS’s IP Address”.
  • Page 158: Port Trunking

    Chapter 7 Advanced Features Port Trunking Two Ethernet cables can be used to establish two separate communication routes, providing LAN port redundancy and improving communication reliability. The use of two Ethernet cables enables access to the TeraStation even if one of the cables is disconnected. The port trunking modes that can be set in the TeraStation are shown below: Trunking Mode Characteristics...
  • Page 159: Offline Files

    Chapter 7 Advanced Features Select the port trunking mode and click OK. Connect the hub’s LAN port and TeraStation’s LAN port using the second LAN cable. If you are using an intelligent switch, connect to the LAN port that was previously configured for port trunking. Restart the TeraStation before use.
  • Page 160: Accessing From An Nfs Client

    Accessing from an NFS Client Note: (US customers only) Buffalo’s customer support will help configure the NFS settings on your TeraStation, and will support VMware and Windows clients but will not provide support for configuring your Linux or other UNIX clients.
  • Page 161 Chapter 7 Advanced Features Under “LAN Protocol Support”, select the “NFS” checkbox on the Basic tab and click OK. Note the NFS path. It will be used later for accessing data from an NFS client. Click Close. Move the NFS switch to the position to enable NFS.
  • Page 162 Chapter 7 Advanced Features Click Add. Note: To delete a client, select the checkboxes of the clients from the lists and click Delete. Enter the hostname and IP address of the NFS client, then click OK. You should add all NFS clients to access the shared folder.
  • Page 163 Chapter 7 Advanced Features Click the NFS Rules tab. Click Add.
  • Page 164 Chapter 7 Advanced Features Choose the folder to restrict access to, and enter the clients that will have restricted access into the “Hosts” field. Clients may be entered by hostname, IP address, or IP address range. Wildcards are supported. Separate multiple entries with commas.
  • Page 165: Encrypting Data Transmission

    The server certificate included in the TeraStation’s default settings was created by Buffalo, and in some cases, the security certificate warning message may appear in your browser or another security software. Disregard this message and continue.
  • Page 166: Snmp

    Chapter 7 Advanced Features SNMP If SNMP is enabled, you can browse your TeraStation from SNMP-compatible network management software. From Settings, click Network. Click to the right of “SNMP”. Click Edit. Select whether to use SNMP version 2 or version 3. Configure the desired settings, then click OK.
  • Page 167: Saving And Applying Settings

    Chapter 7 Advanced Features SNMP has been configured for the TeraStation. For further use, configure your SNMP-compatible network management software using the Buffalo-specific MIB (management information base) file. The MIB file is available from the Buffalo website. Depending on which SNMP client software you use, the procedure for configuring the software will differ. For more detailed information on configuring the client software, refer to its help or included manual.
  • Page 168: Applying Settings

    Chapter 7 Advanced Features From Settings, click Management. Click to the right of “Configuration Management”. Select “Save current configuration to a USB drive”. From “Target USB Drive”, select the USB drive that is connected to the USB port on the TeraStation, then click Execute.
  • Page 169: Transferring Another Terastation's Settings

    • Users • Groups Note: This feature currently supports the following TeraStation series as of August 2016. The latest compatibility information will be on the Buffalo website. • TS-X series firmware version 1.58 or later • TS3000 series • TS4000 series •...
  • Page 170: Transferring Settings

    Chapter 7 Advanced Features Procedure for TeraStations Other Than TS-X Series Follow the procedure below to create a config file on a TeraStation that is not a TS-X series. Refer to the user manual of the TeraStation that you want to transfer settings for saving settings to a USB drive. Access the “usbdisk x”...
  • Page 171: Restoring Factory Defaults

    Chapter 7 Advanced Features Notes: • If the migration target TeraStation contains shared folders, users, and groups that share the same name as the transferred settings, the existing settings will be overwritten. • If the migration target TeraStations have already added some shared folders, users, and groups, the transferred settings may exceed the maximum number of allowed shared folders, users, or groups.
  • Page 172 Chapter 7 Advanced Features Creating an Initialization Drive Insert a 1 GB or larger USB drive (not included) into a USB port on the TeraStation. Note: All data on the USB drive will be erased! From Settings, click Management. Click to the right of “Configuration Management”.
  • Page 173: Resetting The Administrator Password

    Chapter 7 Advanced Features Dismount the USB drive before unplugging it. See the “Dismounting Drives” section in chapter 4 for the procedure on dismounting drives. Resetting the Administrator Password If you forget the admin username or password and cannot log in to Settings, or wrong network settings are configured and Settings is inaccessible, initialize these settings by holding down the init button (refer to the TeraStation diagram in chapter 1) on the front panel for three seconds.
  • Page 174: Transferring Logs To The Syslog Server

    Chapter 7 Advanced Features Transferring Logs to the Syslog Server From Settings, click Management. Click to the right of “Logs”. Click Edit.
  • Page 175: Creating A Link To The Logs In The Shared Folder

    Chapter 7 Advanced Features Enable “Syslog Transfer”. Enter the IP address of the syslog server where you want to transfer the logs to. Select the type of log that you want to transfer from “Logs to Transfer”. Click OK. Creating a Link to the Logs in the Shared Folder From Settings, click Management.
  • Page 176 Chapter 7 Advanced Features Click Edit. Enable “Share Link to Logs”. Click Browse and select the shared folder where the link will be created in “Target Shared Folder”. Click OK. Under the selected shared folder, a folder named “system_log” will now contain the logs.
  • Page 177: Changing Archive Rules For File Access Logs

    Chapter 7 Advanced Features Changing Archive Rules for File Access Logs From Settings, click Management. Click to the right of “Logs”. Click Edit. Select the unit and version to save logs to the right of “Archive Rule for File Access Logs”. For example, if you select “Month”...
  • Page 178: Updating The Firmware

    Chapter 7 Advanced Features • Unit (Size): 1–100 for file sizes and 1–13 for all versions Click OK. Notes: • To delete the saved logs, click Delete at the window in step 3. • If there is not enough space to save logs, the I70 message will appear in Settings or NAS Navigator2. When it appears, delete unnecessary logs or move them to another device from the TeraStation.
  • Page 179: Updating Automatically

    “Update”. Click Install Update. When updating the firmware is completed, refresh the browser and log in to Settings again. You can also download the latest firmware from the Buffalo website. Updating Automatically From Settings, click Management.
  • Page 180: Configuring Update Notification

    Chapter 7 Advanced Features Select “Update the firmware automatically” and click OK. Alternately, you may choose to schedule updates for a specific time of day. Configuring Update Notification Configure whether or not to receive a notification when new firmware becomes available. From Settings, click Management.
  • Page 181 The collected information will only be used for improving future firmware stability and product development and no other purpose. If update notification is enabled, it will also automatically enable sending usage feedback to Buffalo. If you don’t want to send this information to us, disable update notification.
  • Page 182: Name, Date, Time, And Language

    Chapter 7 Advanced Features Name, Date, Time, and Language Configure the TeraStation’s hostname, date, time, and language as shown below. Note: If the TeraStation is being used as an iSCSI drive, to change the settings, navigate to Storage > iSCSI in Settings and move the iSCSI switch to the off position temporarily before changing settings.
  • Page 183 Chapter 7 Advanced Features Click the Time tab. Enable the NTP server and select the “Use default NTP server” checkbox. If you disable the NTP function, click Use Local Date/Time to use your computer’s time settings for the TeraStation. By default, the TeraStation adjusts its clock automatically by using a default NTP server. This NTP server belongs to Internet Multi Feed Inc.
  • Page 184: Beep Alerts

    Chapter 7 Advanced Features Beep Alerts You can set the TeraStation to beep if certain errors occur. From Settings, click Management. Click to the right of “Notifications”. Click Edit. Click the Alert Sound tab. Select the triggers to make the alert beep, then click OK. LEDs You may adjust the brightness of the LEDs on the TeraStation.
  • Page 185: Proxy Server

    Chapter 7 Advanced Features Configure your settings, then click OK. Proxy Server If you locate the TeraStation on the network that passes through a proxy server, configuring the proxy server settings is recommended. Unless you configure the proxy settings, firmware updates in Settings will not work. To configure the settings, follow the procedure below.
  • Page 186: Jumbo Frames

    Chapter 7 Advanced Features Enable “Proxy Server”. Enter the proxy server IP address or hostname, port number, username and password, then click OK. Once you configure the proxy server settings, you may use the settings for other cloud storage services such as Amazon S3 or Dropbox by selecting the “Configured settings”...
  • Page 187 Chapter 7 Advanced Features Click Edit. Select or enter the desired MTU size and click OK.
  • Page 188: Changing The Ip Address

    Chapter 7 Advanced Features Connection Transmission Transfer data in jumbo frames. Jumbo Frame Jumbo Frame Jumbo Frame Compatible Switch Compatible PC Transfer data not using jumbo frames. Jumbo Frame Jumbo Frame Jumbo Frame Incompatible PC Compatible Switch Transfer data not using jumbo frames.
  • Page 189 Chapter 7 Advanced Features Click to the right of “IP Address”. Click Edit. Clear the “DHCP” checkbox and enter the desired IP address and its subnet mask.
  • Page 190: Mapping Ip Address And Hostname

    Chapter 7 Advanced Features Select “User (static)” for both “Gateway Owner” and “DNS Owner” options from the drop-down list, then enter the desired default gateway address and DNS server addresses. Click OK. Notes: • Only one default gateway and DNS address can be configured for all LAN ports. Different network addresses cannot be assigned to the LAN ports.
  • Page 191 Chapter 7 Advanced Features Click FQDN Mapping. Click Add.
  • Page 192: Boot Authentication

    Chapter 7 Advanced Features Enter the hostname (FQDN) and the IP address that you want to map, then click OK. Click OK again to apply settings. Boot Authentication Boot authentication allows you to authenticate the TeraStation while it’s booting, and also to prevent the TeraStation from being used in an unauthorized or unexpected manner, such as in cases of theft.
  • Page 193: Setting Up The Authentication Server On A Windows Pc

    “Warning”. Download the application for the authentication server, “Boot Authentication Tool”, from the Buffalo website and install it onto the Windows PC. Register the specific port number that is used on the application as a firewall exception rule. Navigate to Control Panel >...
  • Page 194 Chapter 7 Advanced Features Click to the right of “Boot Authentication”. Click Edit. Enter the authentication server’s IP address or hostname and port number, specify the security level and communication time settings, then click Activate. The drive formatting process will start. Click Yes. The “Confirm Operation”...
  • Page 195: If The Terastation Cannot Be Accessed

    Chapter 7 Advanced Features The format will begin. Wait until it finishes. When formatting finishes and the TeraStation is added to Boot Authentication Tool, boot authentication setting is completed. Note: To activate, deactivate, or change the boot authentication settings, the TeraStation must be communicating with the authentication server.
  • Page 196 Chapter 7 Advanced Features When the user tries to access the TeraStation’s Settings and the TeraStation is not available, the screen below will be displayed. Have the user forward the decryption key to the authentication server administrator. Open Boot Authentication Tool on the authentication server. From Boot Authentication Tool, right-click the target TeraStation from the list and click Decrypt Passcode.
  • Page 197 Chapter 7 Advanced Features The decrypted 20-digit passcode will be displayed. Send the passcode to the user. The user can then enter the 20-digit passcode into Settings and click OK. If the passcode is authenticated, the TeraStation will become available. The user can click OK to log in to Settings.
  • Page 198: Chapter 8 Drive Replacement

    TeraStation may malfunction. • For the replacement drive, use a Buffalo OP-HDN series drive. The replacement drive should be the same size or larger as the original drive. If a larger drive is used, the extra space will not be usable in a RAID array.
  • Page 199: Drive Replacement Procedure

    Chapter 8 Drive Replacement Drive Replacement Procedure Using JBOD or a Redundant RAID Mode and TeraStation Is On Back up the saved data to another place before replacing the failed drive. If one or more drives fail during the drive replacement, data can no longer be retrieved from the TeraStation. Open the front cover with the included key.
  • Page 200 Chapter 8 Drive Replacement Drives without red status LEDs lit are still on. Do not unplug or remove them. Pull out the drive cartridge and remove it from the TeraStation. Insert the new drive into the empty slot. Slide the drive in with the locking mechanism open.
  • Page 201: Using A Redundant Raid Mode And Terastation Is Off

    Chapter 8 Drive Replacement Swing the lock back down until it clicks into place. Close the front cover. When the replaced drive is recognized, the status LED will flash red and the I31 message will appear in Settings or NAS Navigator2. Press the function button on the front of the TeraStation.
  • Page 202: Using Raid 0

    Chapter 8 Drive Replacement The failed drive’s status LED will be glowing red. Push its unlock button and swing the lock mechanism out. Pull out the drive cartridge and remove it from the TeraStation. Insert the new drive into the empty slot. Slide the drive in with the locking mechanism open. Swing the lock back down until it clicks into place.
  • Page 203: Using A Hot Spare

    Chapter 8 Drive Replacement The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. From Storage > Drives, click Format Drive to format the new drive. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. From Storage >...
  • Page 204: Replacing A Non-Malfunctioning Drive

    Chapter 8 Drive Replacement Replacing a Non-Malfunctioning Drive Do not replace a drive that is not malfunctioning. If you must change a drive that is not malfunctioning, either first dismount it in Settings, referring to the “Dismounting Drives” section in chapter 4, or shut down the TeraStation before replacing the drive. If you need to replace more than one drive at the same time, replace the drives one at a time to preserve your data.
  • Page 205: Chapter 9 Utilities

    Chapter 9 Utilities NAS Navigator2 for Windows NAS Navigator2 is a utility program that makes it easy to display Settings, change the Buffalo NAS device’s IP address, or check its drive. To install NAS Navigator2, download the installer from http://d.buffalo.jp/TS3010/.
  • Page 206 I’m here Causes your Buffalo NAS device to beep. *Click on the Buffalo NAS device’s icon to display these options. When NAS Navigator2 is closed, right-click the NAS Navigator2 icon in the system tray for the following options.
  • Page 207 Causes your Buffalo NAS device to beep. Refresh Searches for the Buffalo NAS devices on the network again. Open NAS Navigator2 Opens the NAS Navigator2 window. Exit Exits NAS Navigator2. The following menus may be accessed from the Buffalo NAS device’s properties page.
  • Page 208: Mounting As A Network Drive

    Double-click the NAS Navigator2 icon (   ) to start NAS Navigator2. Right-click your Buffalo NAS device’s icon and select Properties > IP Address. Clear the “Use DHCP” checkbox and enter the desired settings, then click OK. If the username and password...
  • Page 209: Nas Navigator2 For Macos

    Chapter 9 Utilities NAS Navigator2 for macOS NAS Navigator2 is a utility program that makes it easy to display Settings, change the Buffalo NAS device’s IP address, or check its drive. To install NAS Navigator2, download the installer from http://d.buffalo.jp/TS3010/.
  • Page 210: Mounting As A Network Drive

    The shared folder is now mounted as a network drive. Changing the IP Address Click the NAS Navigator2 icon (   ) in the Dock to start NAS Navigator2. Click the Buffalo NAS device’s icon while holding down the control key, then select Configure > IP Address.
  • Page 211: Novabackup

    NovaBACKUP is a Windows utility that lets you back up data on your computer. The NovaBACKUP installer is available from http://d.buffalo.jp/TS3010/. Select the region and model to go to your specific model’s d.buffalo website. Download the NovaBACKUP installer and install it onto your computer.
  • Page 212: Chapter 10 Appendix

    Chapter 10 Appendix Chapter 10 Appendix TeraStation Does Not Work Properly If an error occurs that prevents the TeraStation from booting up properly, one or more of the following symptoms may occur: • The power LED keeps blinking instead of turning into a solid glow; follow the procedure at the “Power LED Keeps Blinking”...
  • Page 213: Booting The Terastation In Emergency Mode

    TeraStation icon and “EM” is added to your TeraStation’s hostname. To recover from emergency mode, follow the procedure below. Download the firmware updater from the Buffalo website. Extract the downloaded file by double-clicking it and launch the updater.
  • Page 214 Chapter 10 Appendix Open the front cover with the included key. Remove the front cover while holding the hook downward. Remove the dustproof filter from the front cover and clear any dust, such as by using a vacuum cleaner.
  • Page 215: Info And Error Leds

    Chapter 10 Appendix When cleaning is completed, return the filter and the front cover. Close the front cover. Info and Error LEDs When the info or error LEDs on the front of TeraStation glow, the notified information is described below. Errors If an error occurs, the error LED will glow red.
  • Page 216: Status

    An error occurred in the fan speed. air duster, or other tools to remove them. If the error is displayed again, contact Buffalo technical support for assistance. Do not place objects in the area around A rise in the system temperature may have the TeraStation.
  • Page 217 If the error is displayed again, contact Buffalo technical support for assistance. Once the virus is removed from the quarantine folder, the message is no longer displayed. If the antivirus software A virus scan found a virus.
  • Page 218: Default Settings

    Chapter 10 Appendix Code Description Corrective Action The TeraStation was started from the USB initialization device, but the settings cannot be initialized from this USB initialization device. Initialization from the USB initialization Make sure that drive 1 is present and fully device was initiated, but drive 1 was not inserted in its slot.
  • Page 219: Specifications

    Disabled TS3210DN, TS3410DN (two-drives included): RAID 1 RAID Mode TS3410DN, TS3410RN: RAID 5 Specifications Check the Buffalo website for the latest product information and specifications. IEEE 802.3ab (1000BASE-T), IEEE 802.3u (100BASE- Standards Compliance TX), IEEE 802.3 (10BASE-T) Data Transfer Rates...
  • Page 220 Supported RAID TS3410DN, TS3410RN: 0, 1, 5, 6, 10, JBOD (individual Internal Hard Drives drives) Buffalo OP-HDN series drive Note: The replacement drive should be the same Replacement Drive size or larger as the original drive. The drives listed above are available from the Buffalo website.
  • Page 221: Chapter 11 Regulatory Compliance Information

    Chapter 11 Regulatory Compliance Information Chapter 11 Regulatory Compliance Information For Customers in the United States FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 222 Chapter 11 Regulatory Compliance Information Brug ikke USB-kabler, der er 3 meter eller længere for at tilslutte USB enheder til denne TeraStation serie. Deutsch Dies ist ein Produkt der Klasse A. In einer häuslichen Umgebung kann dieses Produkt Funkstörungen verursachen. Um diese zu beheben, müssen ggf.
  • Page 223 Chapter 11 Regulatory Compliance Information Questo prodotto può causare interferenze se usato in zone residenziali. Evitare l’uso in queste zone a meno che l’utente non intraprenda azioni specifiche per ridurre le emissioni elettromagnetiche e impedire le interferenze alla ricezione di trasmissioni radio-televisive. Utilizzare esclusivamente i cavi e gli accessori inclusi nell’imballaggio.
  • Page 224: For Customers In Taiwan

    Chapter 11 Regulatory Compliance Information Detta är en Klass A-produkt. I en hushållsmiljö kan denna produkt orsaka radiostörningar, och användaren kan i så fall begäras att vidta lämpliga åtgärder. Den här produkten kan oraka störningar om den används i bostadsområden. Sådan användning måste undvikas om inte användaren vidtar speciella åtgärder för att minska elektromagnetiska sändningar för att förhindra störningar i mottagningen av radio- och tv-sändningar.

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