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Chapter 11 Drive Replacement and Troubleshooting
Booting the TeraStation in Emergency Mode
If the TeraStation boots up in emergency mode, depending on your TeraStation model, an "i" symbol is displayed
with the TeraStation icon and "EM" is added to your TeraStation's hostname.
To recover from emergency mode, follow the procedure below.
1
Download the firmware updater from the
2
Extract the downloaded file by double-clicking it and launch the updater.
3
Update the firmware for the TeraStation unit that is currently in emergency mode.
When the "i" symbol and "EM" disappear from the icon and the hostname on NAS Navigator2, the TeraStation is no
longer in emergency mode.
Notes:
• Try updating the firmware several times. Even if it fails after the "Partition not found. " message appears, it may
succeed after several tries.
• If the TeraStation does not shut down properly due to a power outage or the power cable getting disconnected
while the TeraStation is on, data on the TeraStation may be corrupted when the TeraStation boots in emergency
mode. In such a case, the corrupted data may not be recoverable even if you try the procedure above.
• When the "Updating may have failed. " message appears, restart the TeraStation and check whether the unit has
been recovered from emergency mode.
Unable to Access Shared Folders
If you cannot access a shared folder, check the following aspects:
• The logged-in user information has been added to Windows network credentials.
• The folder owner and access permissions have been configured properly.
To configure the TeraStation to have the network credentials window appear when accessing a shared folder,
refer to the
"Opening the Network Credentials Window"
accidentally been changed to incorrect parameters, restore them by referring the
Settings"
section.
Opening the Network Credentials Window
Due to security reasons, you may be unable to access shared folders from computers running certain Windows
versions. In such a case, follow the procedure below to change the TeraStation settings so you can be prompted to
enter a Windows credential.
1
From Settings, click File Sharing.
Buffalo
website.
section. If the folder owner and access permissions have
259
"Restoring Owner and Permission
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