User Manual TeraStation iSCSI TS-RITGL/R5 www.buffalotech.com v1.4...
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If you run into difficulties or need additional help, feel free to contact our technical support. Contact information for Buffalo Technology and our technical support is available on pages 48 and 49.
Installation Begin by connecting your TeraStation’s power and Ethernet cables. The Ethernet cable should be connected to an extra NIC on your server or to a router, hub, or switch on your network. For best performance, all network equipment should be gigabit or better. Use a NIC with enough RJ-45 ports for all your iSCSI devices, or separate NICs for each iSCSI device.
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Installation Press the Begin Installation button to begin. Easy Setup will step you through physically connecting your TeraStation. It will then install software. Advanced Setup skips the connection tutorial and goes directly to installing software.
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Select First Setup for the initial installation. To install the software on additional computers, chose Additional Setup. If your TeraStation is connected correctly when you get to this window, it will be highlighted in the drop-down list. If you have multiple units to set up, select the correct TeraStation from the list.
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Installation Once the TeraStation is installed, you’ll need to install the iSCSI connection tool. Click Next, then continue to click Next, stepping through the menues until the iSCSI connection tool is installed. Click Yes to launch the iSCSI connection tool.
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If the TeraStation has more than one volume, choose the volume you want to connect to from the drop down list. Check Resume connection at start up. Click Connect. Repeat to add additional volumes if desired. Installation (iSCSI Connection Tool) Make sure that your ISCSI TeraStation is selected in the Target product window.
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Each connected volume from your ISCSI TeraStation now appears as a hard drive in Disk Management. Installation (Disk Management) If Disk Management does not open automatically, you may launch it manually. From the Setup menu at the top of the window, choose Launch Disk Management.
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Right-click on the volume in Disk Management and click New Volume to start the New Volume Wizard. Click Next. The Initialize and Convert Disk Wizard will open. Use it to convert your new volumes to dynamic volumes. Put a checkmark next to each of your disks and click Next to step through the menu.
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Installation Choose your desired volume type. Use Simple if you have only one volume to mount. Spanned and Striped volumes require multiple disk volumes to create. Click Next when ready. Add all dynamic disks that will be included in the volume to the Selected column by highlighting them and then clicking the Add button.
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Installation Choose your desired drive letter. Click Next. Choose your desired format and volume label. Click Next. Your new volume is installed and ready to use!
Configuration GUI The Configuration GUI is where most of the TeraStation’s settings can be changed. To access it, type the IP address of your TeraStation into the URL bar of a browser running on a computer connected to the same network as the TeraStation.
The login prompt will appear. Enter admin for the user name. Until you change it, the password for the admin account will be password. Press the OK button when finished. Advanced Settings User name: admin Password: password...
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Configuration GUI Welcome to the configuration GUI for the TeraStation! You are now at Home. Notice that the Home button is lit up in yellow. You can navigate this menu by clicking on the buttons at the left of the screen. Here at “Home”, you can see basic information about your TeraStation’s current configuration.
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Configuration GUI Basic You may modify your TeraStation’s hostname and description under Hostname Setup. A friendly, easy-to-remember name (e.g. “TeraStation”) is recommended. Make sure that the date and time are correct in Date and Time Setup. To synchronize time settings with those in your computer, press Use Local Time.
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Configuration GUI Admin Password By default, the admin password is “password”. Change it to something more secure here.
Configuration GUI Network (IP Address Properties) In most networks, TeraStation will get its IP Address automatically from a DHCP server. You may disable DHCP here. If DHCP is disabled and an IP Address is not set manually, it will default to 1.1.11.10. The TeraStation’s IP Address, Subnet Mask, Default Gateway Address, and DNS Server address may all be entered manually under IP Address...
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Configuration GUI Disk Management (Drive Properties) This page shows the current properties of your hard drives and RAID Arrays. To change these settings, click on RAID Setup at left.
- Combines RAID 1 and RAID 0 for a fast, secure array. Half of the TeraStation’s total capacity is used for redundant information. Buffalo Technology recommends RAID for its excellent balance of efficiency and security. Note on RAID Arrays...
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Configuration GUI Disk Management (RAID Setup) This page shows your current RAID arrays. You may delete old arrays or create new ones by clicking on the underlined RAID Array # under RAID Array Configuration. The RAID Scanning Settings set a specific time for the TeraStation to scan and inspect its RAID arrays.
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Configuration GUI Disk Management (Disk Erase) Disk Erase removes all data from the selected disk. This may take several hours to complete. It cannot be undone.
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Configuration GUI Volume Settings Here you can enable or disable volumes, shares, and folders.
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Configuration GUI Maintenance (Notification) If your TeraStation is remotely managed, you may choose to receive nightly status reports and be notified of any disk events by email. To set this up, enable Mail Notification and enter the IP Address of your SMTP server* in the SMTP Server Address field.
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Consult your Uninterruptable Power Supply’s documentation for further information about setting up your UPS system. Buffalo Technology recommends the use of APC SmartUPS Serial Uninterruptable Power Supplies. Other UPSs may use different pin configurations. Compatibility cannot be guaranteed with other UPSs.
Configuration GUI Maintenance (Alert Settings) Alerts can be configured on the TeraStation to make audible noises when a problem is detected. Along with the audible noise, alert emails will be sent out if Mail Notification was properly configured. Please select the features you would like to receive an audible sound alert from and then press the Apply button.
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Configuration GUI Maintenance (Status LCD) The Status LCD Setup allows configuration for the LCD display on the front of TeraStation. Please select the type of information that the front panel should display from the LCD Display Items. Automatically Switch LCD Items tells the TeraStation to cycle through the selected display items every 10 seconds.
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Configuration GUI Maintenance (Syslog Transfer) Check Enable to allow system logs to be transferred. Press Apply once all of the settings have been configured.
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Configuration GUI Maintenance (Shutdown) From the Shutdown page, press Apply to shutdown TeraStation. This has the same function as holding down the power button on the front of TeraStation, but may be done remotely. Turning on the TeraStation after a shutdown requires a physical button push on the front of TeraStation.
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Configuration GUI Maintenance (Initialization) Initialization is a reset procedure that restores all settings back to the default, out of box, configuration. All configuration, users, groups, and backup jobs are lost, but actual data and shares on the hard are NOT lost. If you want all data to be erased, reformat the drive.
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Configuration GUI This page shows you the System Information for your TeraStation. Firmware updates are occasionally available from www.buffalotech.com for the TeraStation Pro. These must be executed from a Windows PC on the same network. Your router, switch, or hub should pass through ports 8873 and 22939 for this to work (most do).
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Configuration GUI System Status (USB Details) This page shows you details on USB hard drives and UPSs plugged into your TeraStation.
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Configuration GUI System Status (Drive Properties) This page shows you the properties of all hard drives and RAID arrays in and attached to your TeraStation.
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Configuration GUI System Status (Network Information) This page shows you the System Information for your network connection.
Configuration GUI Log Information This page lets you save or display system log information. Choose the log you want from the Log Type dropdown and click Save. The dialog will let you save or display (“Open”) the logfile.
Troubleshooting If TeraStation encounters a disk error, it will be reported in the TeraStation status on the top of any of the Web-Based configuration screens. Run a Disk Scan in the event of this error. If that does not resolve the problem, a format is recommended. Formatting the drive will delete all of the data on it, so back up any data you can before formatting.
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DIAG LCD Codes: Error Code Description MPU error: Main MPU is not responding. Error on DRAM DATA LIN Error on DRAM ADDRESS LINE Error on RTC CHIP Failed to load kernel (FLASH error) UPS AC LINE FAIL Error FAN Error: Fan rotation speed is low or fan is stopped. Cooling Error: Cooling by fan cannot catch up.
Replacing a Hard Drive Turn the key counterclockwise to unlock the front panel. Pull on the right hand side of the front panel to remove...
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Replacing a Hard Drive Squeeze the tabs gently and swing the tray latch upward. Slide out the drive tray.
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Replacing a Hard Drive Lower the drive carefully to the work surface. Pull the plug straight out.
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Replacing a Hard Drive To remove the hard drive from its cage, set the assembly on a soft surface and remove these four screws.
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Replacing a Hard Drive Install a new hard drive by doing the same steps in reverse order: Begin by screwing the new hard drive into the cage. Plug the power/data connector into the hard drive. Slide the hard drive cage back into the TeraStation. Press the latch down to lock the hard drive cage in place.
Contact Information (North America) Buffalo Technology USA Inc. 11100 Metric Blvd, Suite 750 Austin, TX 78758 GENERAL INQUIRIES Monday through Friday 8:30am-5:30pm CST Direct: 512-794-8533 | Toll-free: 800-456-9799 | Fax: 512-794-8520 | Email: sales@ buffalotech.com TECHNICAL SUPPORT North American Technical Support by phone is available 24 hours a day, 7 days a week. (USA and Canada).
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2 Bracknell Beeches, Old Bracknell Lane Bracknell, Berkshire, SL1 4RD United Kingdom GENERAL INQUIRIES Email: sales@buffalo-technology.com TECHNICAL SUPPORT Buffalo Technology provides technical support in English, German, French, Italian, and Spanish. For opening hours and relevant telephone numbers, please go to www.buffalo-technology.com/contact...
Within the envelope containing the self addressed padded CD shipping envelope, please include a bank draft or money order for $20 (USD) (Made out to: Buffalo Technology) to cover our handling fee, postage and CD preparation. The CD-R should have the name of the product and revision number clearly written on the actual CD-R (not on the insert).
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Within the envelope containing the self addressed padded CD shipping envelope, please include a bank draft or money order for €20 (Euro) (Made out to: Buffalo Technology) to cover our handling fee, postage and CD preparation. The CD-R should have the name of the product and revision number clearly written on the actual CD-R (not on the insert).