Troubleshooting - Bosch SM Series Instructions For Use Manual

18 Troubleshoot problems
You can fix minor problems with your device yourself. Use the troubleshooting
information before contacting customer service. This way you avoid unnecessary
costs.
WARNING
Danger of electric shock!
Improper repairs are dangerous.
Only trained specialist personnel may carry out repairs on the device.
▶
Only original spare parts may be used to repair the device.
▶
If the mains connection cable of this device is damaged, it must be replaced
▶
with a special connection cable, which is available from the manufacturer or
its customer service.
Disturbance
Appliance door can be opened
not open or difficult to
open.
Disturbance
E:12 lights up.
E:14 lights up.
E:15 lights up.
E:16 lights up.
E:18 or water inlet
indicator lights up.
Cause and troubleshooting
Parental controls are activated.
Open the device door. → Page 41
▶
Cause and troubleshooting
Heating element is calcified.
Descale the device.
1.
Operate the device with the softening system.
2.
Water protection system is activated.
Close the faucet.
1.
Call customer service → Page 63 .
2.
Water protection system is activated.
Close the faucet.
1.
Call customer service → Page 63 .
2.
Water constantly flows into the device.
Close the faucet.
1.
Call customer service → Page 63 .
2.
Inlet hose is kinked.
Lay the inlet hose without kinks.
▶
Faucet is closed.
Open the faucet.
▶
Faucet is jammed or calcified.
Open the faucet.
▶
The flow rate must be at least 10 l/min when the
water inlet is open.
The filter on the water inlet is clogged.
Troubleshootingde
49